Every review we hold for the Doncaster office, from every platform, shown as written. First names only.
★★★★★ 5/5
TrustpilotBig THANK YOU to Reed Raines Yardley
We have been very satisfied with all the help and advice we have received from Mark and the rest of the Reed Raines team during the valuation, marketing and selling of our property. They have answered all our questions and queries, nothing has been too much trouble for them.Thank you
Barbara · 19 April 2023
★★★★★ 5/5
TrustpilotHappy tennant
Happy tennant dealt with Adam fletcher who is always aprachable been with reeds rains for two years and many more years to go very happy
Brad · 14 March 2018
★★★★★ 1/5
TrustpilotCompletely untrustworthy
Fancy being ripped off? Have dishonest correspondence with? This is the company to rent from.
Geoffrey · 14 July 2023
Agent replied · 22 October 2024
Hi Geoffrey,Sorry to read your review. I have requested for more information so that we can look into your issues further. This request will come from Trustpilot.Regards,Reeds Rains
★★★★★ 1/5
TrustpilotI put my house up for sale with this…
I put my house up for sale with this estate agents and it's been an stressful and difficult process. I am very unsatisfied with the sales service and I wouldn't recommend there service.
Woody · 15 April 2021
Agent replied · 22 October 2024
Hi Woody,I'm sorry you have not been pleased with the service you've received from Reeds Rains. Customer service is of paramount importance to us. Please let us know which branch it is you had dealings with?Kind regards,Reeds Rains
★★★★★ 5/5
TrustpilotReid Raines
Reid RainesExcellent company and serviceThe team in Halifax were excellentA fantastic professional service Nothing was to much troubleAndrew shackleton thank you a true professional
Lesley · 23 September 2018
★★★★★ 5/5
TrustpilotCongratulations to Reeds Rains
All staff are pleasent, friendly and deal with customers in a thoroughly proffessional manner. Numerous viewings wre arranged and it was no reflection on any staff member that two (cash buyers) withdrew their offers. A new (cash buyer) was found and the sale process is progressing well.
Jean · 4 July 2023
★★★★★ 5/5
TrustpilotVery helpful
Not actually used these yet but from speaking with agents and getting lots of free advice (when I’m tied to another estate agents) has been an absolute godsend. When someone can give out advice on selling your house when you arnt even with them says a lot about a company. I have never used them to sell my house but I 100% will in the future!
Jasmine · 13 January 2021
★★★★★ 5/5
TrustpilotAnother smooth transaction
Stacey Moss gave us good support during the sale of a rental property. The transaction went through without any drama. We have used RR several times and would use again.
William · 11 July 2024
★★★★★ 5/5
TrustpilotProfessional service
The team were professional and explained the process. We are very happy with the quality of service for both selling and buying of properties.
Customer · 2 August 2022
Agent replied · 22 October 2024
Thank you for your 5 star review.
★★★★★ 1/5
TrustpilotWhat a Joke they ignore rRepair or not to repair it is not a question but a requestequests for…
What a Joke they ignore requests for repairs done to rented property and scoff at requests for repairs and this happens over months
Hamish · 13 September 2022
Agent replied · 22 October 2024
Hi Hamish - sorry to hear this. I've requested some more information from you so I can look into this further. Thanks
★★★★★ 1/5
TrustpilotInforming neighbour's we are selling without our permission
What right do you have telling everyone in our street we have sold our house. We wanted it kept quiet. I am checking to see if I can sue for breach of personal information
Jean · 16 November 2020
Agent replied · 22 October 2024
Hi JeanI'm sorry you have not been pleased with the service you've received from Reeds Rains. Customer service is of paramount importance to us. Please can you let me know your address so we can ensure this won't happen again.Kind regards,Reeds Rains
★★★★★ 5/5
TrustpilotAlison at Reeds Rains
Excellent service from Reeds Rains in bamber bridge especially Alison. 5 stars!
Mr · 15 January 2022
★★★★★ 5/5
TrustpilotMe and my girlfriend loved the…
Me and my girlfriend loved the experience. Best customer service ever, I would give six stars if it were possible. we moved into a splendid new property thanks to Reeds Rains and I must say the people working and owning the company are incredibly nice, polite, professional and sensitive with customer needs. I would recommend it to everyone I know. Thank you Reeds Rains
PulpTalks · 14 April 2021
★★★★★ 1/5
TrustpilotWalderslade branch
I only whish I had red all the negative reviews about Reeds Rains before I enstructed them to sell my property. It now seems those reviews are all about Walderslade branch.I also whish that if they need to sell their own house they will go with their own agency and receive the same level of service and waste as much time and nerves as I did.
Unhappy · 21 October 2020
★★★★★ 1/5
TrustpilotReply from Reeds Rains on my trustpilot review but don't be fooled, nothing happened since the reply
Reply from Reeds RainsHi Katie. Sorry this has been your experience. I'll raise with the branch. ThanksNothing has been done, more emails sent and still no reply! Spoken to tennant & they confirmed they expected new amount to be taken but you've not done your job at your end. Absolute joke of a company
Katie · 4 October 2022
★★★★★ 5/5
TrustpilotSuperb service
Great service from the staff at reeds raines pemberton especially Janet.Many Many Thanks for all your help with a recent sale.Ian
Ian · 6 August 2019
★★★★★ 5/5
TrustpilotHad the pleasure of having Tony conduct…
Had the pleasure of having Tony conduct our viewing and was amazing through out. Really responsive over email and calls, couldn’t of wished for anyone else to of aided us in finding somewhere to live. Professional and a genuinely nice guy and super knowledgeable. ReedsRains are definitely the estate agent to look to if you’re looking for something premium. Thanks again.
Carl · 5 October 2021
★★★★★ 5/5
TrustpilotI managed to sell the property within…
I managed to sell the property within 3days of putting on the market and thst also above asking price !
Dr · 6 December 2022
Agent replied · 22 October 2024
Amazing! Congratulations on your sale :)
★★★★★ 5/5
TrustpilotVery friendly staff they work hard on…
Very friendly staff they work hard on getting your property on the market forsale and just a all round pleasure to deal with.
Terry · 2 August 2022
Agent replied · 22 October 2024
Thank you for your lovely review.
★★★★★ 5/5
TrustpilotProper job!
Everyone I dealt with at Reeds Rains just knew their job really well and got on with it. Communication with me and between the RR team was clear and prompt and I always felt like I knew what was happening. Thanks!
Mike · 24 October 2023
★★★★★ 5/5
Trustpilot5 🌟…service wouldn't hesitate to recommend Reeds Rains Stanley
I can't fault the team at Reeds Rains Stanley, Glen , Scott and the lovely Emily have been amazing. From valuation , to marketing to the sale of our property in just 1 week. Kept well informed at each step, nothing was to much trouble Absolutely 5 Star Service. 🌟
Mr · 31 January 2023
★★★★★ 5/5
TrustpilotBuying a property
Michelle at rothwell office was brilliant. She kept us informed and updated constantly with our purchase . Responded ro my emails immediately if I had any queries
Sharon · 29 July 2024
★★★★★ 5/5
TrustpilotWe recently sold our home through Reeds…
We recently sold our home through Reeds Rains in Crossgates and the service was second to none! It was the first time we had move in 40 years and the entire team was extremely helpful every step of the way! Claire, Jane, James, Sarah and Arthur are an asset to the company 10/10 would highly recommend to anybody!
Carol · 17 February 2022
★★★★★ 1/5
TrustpilotVery unprofessional service by amateurs…
Very unprofessional service by amateurs purporting to be estate agents. Spend as little time as possible on valuation and pics 'visits'. Can't even get property details correct after four attempts and yet still posted it on Rightmove, etc.
David · 27 July 2018
Agent replied · 22 October 2024
Hi David,I'm sorry to read you are unhappy with the service received. We'd like the opportunity to try and rectify this for you. Please contact our customer relations department on salescomplaint@reedsrains.co.uk so we can get more details from you.Many thanksReeds Rains
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