Trusted Agent profile · Doncaster · South Yorkshire
Verified
★★★★★
1,913 reviews across 1 platform
White Rose Retail Centre White Rose Way, Doncaster, South Yorkshire, DN4 5FT
Moss Properties's office in Doncaster, South Yorkshire, at White Rose Retail Centre White Rose Way, is rated 4.8 out of 5 across 1,913 reviews on 1 platform, including 1,913 Google reviews rated 4.8. It won Platinum in The Trusted Agent 2026 awards.
Every review we hold for the Doncaster office, from every platform, shown as written. First names only.
5/5
GoogleHad the pleasure of dealing with Rhiane at Moss Properties. She is so helpful and answered all of our numerous questions. Her customer service is excellent, she is extremely patient. A real credit to your company.
Thank you Vicky for your kind review. -Team Moss
5/5
GoogleI had an excellent experience working with Rhiane in the property industry. Her knowledge is truly impressive, and she has a unique ability to explain complex matters in a clear and understandable way. She took the worry out of knowing what …
5/5
GoogleMary has been very helpful. Thank you for all the help and following up on inquiries. Very much appreciated! Take care … More
5/5
GoogleVictoria has been great at assisting us with arranging a viewing and asking questions to the landlord for us. Very polite and respectful.
5/5
GoogleI spoke to Victoria on the phone and she was incredibly helpful and friendly! Their properties for sale are really nice as well.
5/5
GoogleVictoria is a life saver, she made renting very easy. She was supportive and helpful all through the process. She is the best...
5/5
GoogleVery professional and pleasant service. I spoke with Rhiane, she was very informative regarding a property I was interested in and provided alternative property options within my criteria. I look forward to finding a property with their services.
Thank you Manny for your feedback regarding our services. We look forward to working with you. -Moss Team
5/5
GoogleAndrea Ferreira really helps me finding the right property for my investment.
5/5
GoogleOutstanding service from all the ladies at Moss. I've been with them for over a year and they manage everything perfectly! Would most certainly recommend fellow Land Lords utilize their services!
Thank you Mr. Green for your 5-star review for our Moss lettings ladies. We appreciate your feedback. -Team Moss
5/5
GoogleIt was a real pleasure to deal with Hayley. Very responsive, helpful and on top of things. Abbie was also a joy during viewing. Big credit to both ladies :)
5/5
GoogleFrom the moment i came in contact with Victoria,she has been nothing but fabulous.always willing to help and render professional service.i wiould rate her a5 any time.
Thank you Ogaraku Chino for this great review for Victoria! -Team Moss
5/5
GoogleInformative, willing to help, pleasant. Well done. I felt like I would get the property to rent ....made me feel confident and hopeful.
Thank you Audrey for taking the time to leave this review for Victoria. -Team Moss
5/5
GoogleI spoke with brooke and she is very knowledgeable and helpfull!
5/5
GoogleInitially there was a long delay in getting this issue sorted but as soon as we made Mary aware of this she got it sorted which we cannot thank enough for. Thankyou
Thank you Mr. Doudie for your review regarding Mary's service. -Team Moss
5/5
GoogleNicky has been fantastic through my purchase so far. Always keeping me in the loop and we have things moving quite swiftly! Would definitely recommend Moss Properties for anyone looking to buy/sell through them.
5/5
GoogleFrom beginning to end of my year tenancy agreement the customer service from Moss Properties has been fantastic. Always very efficient and communication brilliant, Jess was very helpful towards the end of the tenancy.
5/5
GoogleNicola was an absolute pleasure to deal with. It has been utter hell house searching until We found Nicola. Thank you for all your help so far. Amy-Jo Moss
5/5
GoogleI would say thank you Nicole for your response and being helpful and happy to answer all my queries I will recommend to all my friends here or abroad
5/5
GoogleAlthough we couldn’t close the deal but the communication and the lettings Administrator Nicole was very professional, accessible and honest who tried her best to get the deal done.
5/5
GoogleRhiane ensured the property sale went through smoothly.
Thank you Sand for the 5-star review. We appreciate your feedback. -Team Moss
5/5
GoogleI had an issue with my kitchen sink and it was sorted the next day! Priority home services came to fix it, and the gentleman was ever so quick and sorted the issue straight away and was really nice. So impressed with Moss Properties and their services! And the staff are so lovely every time I speak with them, all of them! Been with them for 1 year and counting and not had one problem :)PositiveResponsiveness, Quality, Professionalism
1/5
GoogleArrogant owner. Rude and abrasive. Took my business elsewhere and didn't surprise me to hear of other homeowners with similar experiences of Moss Properties. The bulk of the reviews on here written by staff
Steve - thank you for taking time out of your day to write of an experience that unlikely has not happened. We don't recall interacting with you concerning your business nor can we locate any correspondence with you. We know we're not the agent for everyone as we work on quality as opposed to quantity. Also to clarify we don't have over 800 employees nor have we in the past. Good luck with your business elsewhere! :) More
5/5
GoogleSkye from moss Very kind and helpful person Thank you
5/5
GoogleGive Billie Lee a promotion. Never in my life have I ever had a better experience on the phone talking about renting a property. Completely changed my outlook on life!
Thank you Jamie Makin, for leaving a 5-star review for Billie-Lee, we appreciate your feedback. -team Moss
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
The Trusted Agent 2026 results for Moss Properties, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Moss Properties Doncaster is among the Trusted Agent Awards Night 2026 winners.
Source: Trusted Agent Awards Night 2026 winners, as published.
Send Moss Properties a message.
Yes. Moss Properties won Platinum in The Trusted Agent 2026 awards. It also won Silver for Yorkshire and The Humber Estate Agency of the Year at the Trusted Agent Awards Night 2026.
