5/5
GoogleAll staff was very nice and friendly and very helpful will definitely use them again
Trusted Agent profile · Doncaster, South Yorkshire
Verified
Moss Properties Doncaster reviews
★★★★★
1,913 reviews across 1 platform
White Rose Retail Centre White Rose Way, Doncaster, South Yorkshire, DN4 5FT
Moss Properties's office in Doncaster, South Yorkshire, at White Rose Retail Centre White Rose Way, is rated 4.8 out of 5 across 1,913 reviews on 1 platform, including 1,913 Google reviews rated 4.8. It won Platinum in The Trusted Agent 2026 awards.
Awards
The Trusted Agent 2026 results for Moss Properties, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Reviews
Every review we hold for the Doncaster office, from every platform, shown as written. First names only.
Google5/5
GoogleVictoria was very helpful with my search, for a property and has arranged a viewing for me! Can’t thank her enough with my property search😁 …
Agent replied · 21 March 2024
Thank you Bethany Hughes for taking time to leave this review for Victoria. We appreciate your feedback. -Team Moss
5/5
GoogleVery good friendly service. Victoria was an excellent person to deal with. She kept us up to date and well informed. Can recommend to all 5 stars
Agent replied · 20 November 2023
Thank you iqbal chaudry for taking the time to leave Victoria this 5-star review. -Team Moss
5/5
GoogleReview 2: We continue to work with Anita as our mortgage advisor and she has done a fantastic job of helping us with our re-mortgage. Thanks! …
5/5
GoogleOh she is lovely. Showed us around the property, and gave sort of a preview of how the area is like. Would definitely recommend having your viewing arranged through her.
5/5
GoogleZara was very helpful and professional when showing us around the property, answered all questions we had and can’t praise her enough
Agent replied · 21 March 2024
Hi Hank, it is spectacular to hear how well you were helped as you viewed a property with us. -Team Moss
5/5
Googlevery polite phone call, managed to secure of a viewing in minutes with excellent customer service and allowed me time to think and look at schedule without feeling pressured.
Agent replied · 1 October 2026
Thank you, Sheev, for your great feedback! We’re delighted our team could secure your property viewing quickly and with the excellent customer service you deserve. At Moss Properties in Doncaster, we always aim to make the process stress-free, giving you the time and space to make the right decision without pressure.
5/5
GoogleFast call back and very helpful Brooke was very polite and professional
5/5
GoogleReceived great service and efficient from Moss properties. Fran was especially thorough throughout this process. I really her help during this process of buying my first property
5/5
GoogleSpoke to Victoria about a property to let and was so lovely - looking forward to dealing with her in my venture of looking for a home!
Agent replied · 20 November 2023
Thank you lydia nicklin for your 5-star review. -Team Moss
5/5
GoogleI have been in the market for a new rental property for a while. After countless calls and viewings contacted Moss Properties and spoke to Lee-Ann who was so polite, listened carefully to my wants and even suggested she put me on a list to be notified of other possible matches (weirdly enough no other agent has asked to help this way). Before Lee-Ann sent me her initial email her collegue Nicole Van Veen was on the phone with me picking up where Lee-Ann left off and getting things arranged. Nicole was again very nice and patient and pushed my application forward. Even when I didnt get her email she called to followup and got the ball rolling again. Even if I dont end up renting with them the experience was lovely and would definitely recommend them to others. Great service, attention to customers needs and extremely polite, quick and efficient. The process was completely online which I really appreciate in this pandemic and made moving from one area to the other so much less stressful and doable. Thank you Lee-Ann and Nicole I really appreciate all of your help thus far.PositiveResponsiveness, Quality, Professionalism, Value
5/5
GoogleZara was extremely helpful and positive. She asked me plenty of questions to find out what I was really looking for. Very pleased with the service I received on the phone!
Agent replied · 20 November 2023
Thank you for your 5-star review! We appreciate your feedback. -Team Moss
5/5
GoogleSpoke to Anita regarding our mortgage options and the service we received was fantastic, it can be overwhelming but Anita was quick to respond to all our questions and gave us great advice. … More
Agent replied · 20 November 2023
Thank you Amy Louise for your 5-Star feedback. -Team Moss
5/5
GoogleI’m a first time buyer and very inexperienced when it comes to property buying, but Rhiane was great and so helpful! She pointed me in all the right directions, a true asset to this company!
Agent replied · 20 November 2023
Thank you Elise for your feedback regarding your experience with Rhiane. Wr hope we can help find your dream home. -Moss Team
5/5
GoogleI don't normally write reviews, but when you receive a level of service that goes so far above and beyond from the very start, it feels only right to share. That's exactly what I found with Moss Properties. …
5/5
GoogleVictoria was very friendly and happy to help :)
Agent replied · 21 March 2024
Thank you for the positive review shelby louisee ! We appreciate your feedback -Team Moss
5/5
GoogleFirst time contacting Moss Properties Ltd. and I have to say talking with Zara was a pleasure. Easy and smooth communication, she made a clear note about property and was willing to help me to find more suitable places. Thank you.
5/5
GoogleNickey, Lettings Manager, was very helpful and professional. I forgot my keys and was locked out of my apartment, and she helped me get back in quickly. Really appreciate her support and help
5/5
GoogleGood conversation with Qas. Very informative and helpful. Even though we didn’t move forward with a property, he gave us guidance in what to do next. A credit to the company.
5/5
GoogleAs from an investor side Harriet is very helpful to forward us any deals that are new or old onto the market that fit our specific criteria. She also contacts me directly through whatsapp which is much easier for busy people. Keep up the good work sending us deals Harriet :)
Agent replied · 20 November 2023
Thank you, Louis!
5/5
GoogleGood communication lots helpful and thank to Zara for giving me a call back to help me find a property really thankful thanks a lot 😊 …
Agent replied · 20 November 2023
Thank you Endrit Hysenaj for your 5-star review for Zara, we appreciate the time you took for your feedback. -Team Moss
5/5
GoogleBoth Rhianne and Fran were on time, efficiemtband very polite. Talking with us about ideas amd suggestions and doing effective, timely follow up. Have to say hands down one of the best estate agents we've ever worked with.
Agent replied · 20 November 2023
Thank you Ian for taking the time to leave this 5-star review. Moss Team
5/5
GoogleExcellent service from arranging initial viewings to progressing through purchase. Rhiane has been my point of contact, and has kept me informed throughout the whole process. Highly recommended.
Agent replied · 20 November 2023
Thank you Philip Winfield for leaving this great review for Rhiane. -team Moss
5/5
GoogleHad a lovely viewing with Nickey the letting manager today. She was very friendly and helpful throughout the whole viewing, answered any questions we asked and was very patient with us.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Questions about Moss Properties Doncaster
Has Moss Properties won any awards?
Yes. In The Trusted Agent 2026 awards: Moss Properties, Doncaster won Platinum.
