Trusted Agent profile · Doncaster

Harron Homes Doncaster reviews

3.9

★★★★★ Good

1,362 reviews across 2 platforms

Westminster Drive, Dunsville, Doncaster, DN7 4QB

Harron Homes's office in Doncaster, at Westminster Drive, is rated 3.9 out of 5 across 1,362 reviews on two platforms, including 5 Google reviews rated 3.6.

Google logo

3.6 / 5

5

Reviews on Google

This office

Trustpilot logo

1,357

Reviews on Trustpilot

Business-wide

Reviews may appear on more than one platform.

Reviews

Every review we hold for the Doncaster office, from every platform, shown as written. First names only.

5/5

Trustpilot

Would highly recommend

Really impressed with the style and finish of the houses with Harron Homes. Really attentive and proactive Sales Executives - Nicola and Caroline have both been amazing. Really helpful and on the ball, and never felt lost to fend for ourselves. Would highly recommend.

Hayley · 30 August 2022

Agent replied · 10 June 2024

Thank you for taking the time to leave a review. It’s great to hear about your experience with us. Our teams are always working hard to deliver our customers with the best possible experience. We will pass your feedback onto the team. Thank you again!

5/5

Trustpilot

Great Experience

Harron Homes bought our home and everything has gone very smoothly- fantastic customer service from Jane and Claire at Highfield Manor- very communicative throughout and made our lives easier!

Lauren · 30 November 2023

Agent replied · 10 June 2024

Hi Lauren, thank you for taking the time to leave a review. It’s great to hear about your experience at Highfield Manor. Our teams are always working hard to deliver our customers with the best possible experience. We will pass your feedback onto the team. Thank you again!

5/5

Trustpilot

Michelle at Simpson park is absolutely…

Michelle at Simpson park is absolutely fantastic very knowledgeable and couldn't do enough for you. Definitely an asset to harron homes.

M · 10 May 2024

Agent replied · 10 June 2024

Hi and thank you for taking the time to leave a review. It’s great to hear about your experience at Simpson Park. Our teams are always working hard to deliver our customers with the best possible experience. We will pass your feedback onto the team. Thank you again!

5/5

Trustpilot

Just reserved our fabulous plot with…

Just reserved our fabulous plot with Jeanette at Heritage Green, she’s helped our dream become a reality! She has been extremely helpful in everything and nothing has been too much bother. We are super excited about the journey to come and can’t wait to move in!!!!!

Sheffield · 16 May 2022

Agent replied · 10 June 2024

Thank you for taking the time to leave a review. Our teams are always working hard to deliver our customers with the best possible experience. We will pass your feedback onto the team. Thank you again!

5/5

Trustpilot

Great experience. Very professional.

I just purchased a new home at The Hawthornes. Good people to work with. The show home office is very well attended and equipped. Professional and prepared staff. Good communication. The property hand out was on schedule, with a very helpful and instructive demonstration meeting.

FJ · 30 June 2022

Agent replied · 10 June 2024

Thank you for taking the time to leave a review. Our teams are always working hard to deliver our customers with the best possible experience. We will pass your feedback onto the team. Thank you again!

1/5

Trustpilot

Clearly a law unto themselves

Do Harron Homes think they are above the government advice and law? Looking out of my windows today I see tradesmen working together to clean houses. Photographic evidence taken.Surely that is not essential?Can’t even complete houses that people are in! No paid for items and still only 3/4 of turf it’s an absolute joke.Manor Farm Snaith!

Harron · 14 April 2020

Agent replied · 10 June 2024

Thank you for taking the time to leave a review. We take the health and wellbeing of our staff and customers very seriously. Our teams are finishing off essential works and they have been reminded to follow social distancing guidelines. If you have any further queries or comments on this, please contact us on 01132136357.

5/5

Trustpilot

Plot reservation Paddocks Wickersley

We have just reserved our plot at the Paddocks in Wickersley. The process has been effortless with Julie who has been so professional, efficient and helpful. We are so excited to have secured our dream home and cannot wait to continue the process with Harron Homes.

Bethan · 9 April 2022

Agent replied · 10 June 2024

Thank you for taking the time to leave a review. Our teams are always working hard to deliver our customers with the best possible experience. We will pass your feedback onto the team. Thank you again!

2/5

Trustpilot

Better house builders out there

Great sales experience but standard of building / sub contractors used awful... electrician, tiler, plumber, carpet fitter. Customer service after care absolutely atrocious. Still waiting for snagging 3 years down the line (although COVID happened) Would never buy another Harron Home again. Would move if I didn’t like the area so much.

Clare · 30 March 2021

Agent replied · 10 June 2024

Hi Clare and thanks for taking the time to leave a review. We would like to take the opportunity to reassure you that we take customer feedback very seriously and have passed this information on to the relevant team. Thank you.

5/5

Trustpilot

Just moved into our new home

Just moved into our new home - high spec, smooth process with hardly any issues. Would highly recommend, Caroline and Janette at the Hawthornes, Carlton have been great throughout the whole process! Thanks again.

Eleanor · 15 June 2023

Agent replied · 10 June 2024

Hi Eleanor and thank you for taking the time to leave a review. It’s great to hear about your experience at The Hawthornes. Our teams are always working hard to deliver our customers with the best possible experience. We will pass your feedback onto the team. Thank you again!

5/5

Trustpilot

So thrilled with our new home at…

So thrilled with our new home at Rosendale Gardens. The whole process has been excellent! The customer service has been first class. Sandra and Christie have regularly communicated and kept us up to date. They have been friendly and approachable and catered for our every need. Really pleased and would definitely recommend.

Cathy · 21 February 2021

Agent replied · 10 June 2024

Thank you for taking the time to leave a review.Our teams are always working hard to deliver our customers with the best possible experience. We will pass your feedback onto the team. Thank you again!

5/5

Trustpilot

The customer service is amazing from…

The customer service is amazing from the likes of Tom. Great structure in place to see you through you buying process.

Elias · 14 April 2024

Agent replied · 10 June 2024

Hi Elias and thank you for taking the time to leave a review. It’s great to hear about your experience with Harron Homes. Our teams are always working hard to deliver our customers with the best possible experience. We will pass your feedback onto the team. Thank you again!

5/5

Trustpilot

Staff at Victoria heights are welcoming…

Staff at Victoria heights are welcoming and friendly. We reserved after visiting big shout to Jacqui and Amanda for all your help and letting us have a poke round the unbelievable show home there

John · 8 June 2023

Agent replied · 10 June 2024

Hi John and thank you for taking the time to leave a review. It’s great to hear about your experience at Victoria Heights. Our teams are always working hard to deliver our customers with the best possible experience. We will pass your feedback onto the team. Thank you again!

5/5

Trustpilot

The Hawthorns Carlton

Visited the Hawthorns- Carlton to reserve our new build and was welcomed by Nicola. Nicola has supported us all the way through the process so far and has really gone above and beyond to ensure we understand the full process and have all our questions answered.

Lauren · 7 March 2022

Agent replied · 10 June 2024

Thank you for taking the time to leave a review. Our teams are always working hard to deliver our customers with the best possible experience. We will pass your feedback onto the team. Thank you again!

5/5

Trustpilot

Rebecca Chapman @ Harron Homes (Selby,Snaith, Howden)

After purchasing a Harron Home I had many issues and a degree of difficulty getting the issues put right. Then Rebecca Chapman moved to our estate in the marketing office. All I can say is that Rebecca makes things happen, will never state anything that she does not believe to be accurate, and is extremely efficient.

HVK · 16 November 2019

Agent replied · 10 June 2024

Thank you for taking the time to leave a review. It’s great to hear about your move to a brand new Harron Home. Our teams are always working hard to deliver our customers with the best possible experience. We will pass your feedback onto the team. Thank you again!

5/5

Trustpilot

I am very much pleased with the service…

I am very much pleased with the service we have received so far from Harron homes. I would like to thank these two most well experienced sales staff Alistair Cobbett and Sylvia Weijers for their hard work. They are very much approachable and they take pride in explaining everything in detail.

Tonderai · 18 March 2021

Agent replied · 10 June 2024

Thank you for taking the time to leave a review. It’s great to hear about your move to a brand new Harron Home. Our teams are always working hard to deliver our customers with the best possible experience. We will pass your feedback onto the team. Thank you again!

5/5

Trustpilot

Penny is the best!

Early on in to the sale but reserved our home today with the lovely Penny who has gone above and beyond to make this a great deal and smooth running for our first family home! Excellent customer service and I know it will be a gorgeous home!

Jamie-Leigh · 24 October 2021

Agent replied · 10 June 2024

Thank you for taking the time to leave a review. Our teams are always working hard to deliver our customers with the best possible experience. We will pass your feedback onto the team. Thank you again!

5/5

Trustpilot

Forresters View - Crich

Moved in a week earlier than anticipated. Very few snags so far, but most have been dealt with on the day have been found. All staff, office and site based have been pleasant and approachable. We love our house and have found the service excellent from Harron and would recommend.

Shelley · 18 March 2021

Agent replied · 10 June 2024

Thank you for taking the time to leave a review. It’s great to hear about your move to a brand new Harron Home. Our teams are always working hard to deliver our customers with the best possible experience. We will pass your feedback onto the team. Thank you again!

5/5

Trustpilot

I 4 months ago moved into to my Harron…

I 4 months ago moved into to my Harron Home on Highfield Manor and my experience has been exceptional from the service I received from Jane in sales and the quality of build I would recommend Harron Homes to any of my friends and family MJ

MJ · 13 December 2021

Agent replied · 10 June 2024

Thank you for taking the time to leave a review. It’s great to hear about your move to a brand new Harron Home. Our teams are always working hard to deliver our customers with the best possible experience. We will pass your feedback onto the team. Thank you again!

5/5

Trustpilot

AMAZING SYLVIE DERBYSHIRE OFFICE…

I am a first buyer and from the moment I walked into Harron homes office, Sylvie our home compére was nothing short of fabulous..

Okafor · 25 May 2025

1/5

Trustpilot

Unfinished Development

4.5 years after moving in we are still left without roads and functioning drains on our development (Ravenswood Fold, Castleford) the pavents and roads have been left in an unsafe state since Harron left site 3 years ago. Many properties have been left without major snags being rectified. For us personally we have had to have our front garden taken up twice due to the drainage pipes not been connected first time round which was supposed to have beem rectified but continued to have issues ever since, we finally have just had it all dug back up to find when it was supposedly fixed indeed the pipes were damaged causing the many blockages we have experienced. The people of this development have been left high and dry by Harron Homes would couldn't do enough for you up until signing on the dotted line!

Rachel · 29 July 2021

1/5

Trustpilot

Ravenswood Fold

In addition to my last review.. I am plot 19 at Ravenswood Fold in Glasshoughton. I have been here 4yrs next week. (Just in case they try and make out I'm not a genuine customer... Again). In that time there has been such a massive change in management and directorship that my snags have now just been completely written off and ignored.The gardens are full of rubble which means the grass doesn't grow properly.The managed areas are an absolute mess. The roads are nowhere near finished and cause untold damage to vehicles.I find it absolutely staggering that Harron Homes customer service can be this bad.

Lordie · 26 July 2021

1/5

Trustpilot

Wonder why all the bad reviews are apparently not legitimate. They're lying to you.

Surprise surprise theyre trying to tell you all of our reviews are not real. Come and see for yourself and visit ravenswood fold in glasshoughton. You'll believe the sites you see. People are bright enough harron to figure out that every bad review you simply lie and say you don't think we exist. The residents have now also reported these fraudulent responses you auto send to any bad review to your directors and to trustpilot. I even sent you your requested information of my name, email and plot number and you still think I don't exist. No wonder my snags are still unresolved after almost four years!

Lindsey · 26 July 2021

1/5

Trustpilot

Poor Service, unsafe roads, no accountability

I bought a Harron Home in May 2017 and ever since have been riddled with issues. First my boundary wall has an major crack in it. I paid for an independent surveyors report which proved design flaws in the build of the wall, the main being the absence of weep holes. I provided this to Harron and they point blank refused to answer any of the challenges the surveyor raised.Once you’ve bought your house their after sale service is atrocious. They must have had over ten changes of customer service managers who more than likely left because the lack of morals Harron Homes stand exhibit.The roads are a disgrace, some work initially started on improving the roads but this just stopped, the local council refuse to take ownership of the roads still after 4 years. Numerous residents myself included have had suffered burst tyres and car suspension issues. The roads are uneven, bumpy, sinking and a disgrace to look at. We have escalated the matter repeatedly but Harron still refuse to communicate or complete the necessary remedial work. To make matters worse my eldest son fell due to a sinking in the road and broke his arm. These roads are unsafe and with many families on the estate we all fear for the safety of our children.Do the right thing Harron and take full accountability, these roads should have been completed years ago. Your customer charter says “We aim to get the quality, value and customer service right first time, every time.”You clearly are not living this because your customer service and quality are well below the expectations of all the residents at Ravenwood Fold Castleford.AVOID AT ALL COSTS

Mr · 23 July 2021

1/5

Trustpilot

Unfinished Development

4.5 years after moving in we still don’t have functioning drains. We had to have the drains dug up in 2017 just after moving in as the drains for the property wasn’t connected properly. A month with minimal access to our drive and front door and still no better. 4 years on still getting the same issues of the drains backing up, a survey was done at the beginning of 2021 that showed when the repairs were carried out on the drains under our property a connection hasn’t been fitted properly which is causing the current issues. I was promised by Karen the customer service manager at the time that all works would be paid for and completed ASAP to rectify the problems. We are now in July and have had no contact from Harron Homes. I called 2 weeks ago and spoke to customer service who was supposed to get someone to call me, I’m still waiting! I have also at my own costs had to rectify the damp proof course to the rear of the property as they had built the ground level over the dpc. I informed Harron Homes of this issue at the time and again was fobbed off. £600 later a proper builder with 25 years experience as a building inspector confirmed the error on Harrons part and rectified the issue for us. Lastly the roads, nearly 5 years people have been moved in on this estate and we have to surfaces into any of the roads, pot holes everywhere, uneven pavements and raised man hole covers. This has caused damage to many cars and also injury to a young child who tripped and broke his arm whilst playing out! Reading the replies to other reviews stating customer care are dealing with your issue and a liaising with you is a load of rubbish. Every resident is fed up of being fobbed off and still living on a building site not to mention dysfunctional drains.Do the right thing Harron and produce the finished goods to what the residents paid for.Please if you take this review with any seriousness Harron Homes then have someone call me back to discuss my situation. I will update this review accordingly.If you are thinking of purchasing from these guys before buying read the negative reviews, they are truthful. Harron reply to these reviews stating they have no record of that person on their database, this is more lies!Plot 42 Ravenswood Fold, Castleford.

Nicky · 22 July 2021

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

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