Every review we hold for the Doncaster office, from every platform, shown as written. First names only.
★★★★★ 5/5
TrustpilotPlot 85 Oaklands Heath
I'm purchasing a new property at the Oaklands Heath development, the service and experience I have received thus far has been second to none. Jacquie has gone out of her way to provide us with as much information as possible and answered everyone of our questions, she's also made the journey so exciting for us. We can't wait to move in!!
Michael · 14 February 2021
Agent replied · 10 June 2024
Thank you for taking the time to leave a review. Our teams are always working hard to deliver our customers with the best possible experience. We will pass your feedback onto the team. Thank you again!
★★★★★ 1/5
TrustpilotIn one word shoddy!!
In one word shoddy!!! I’d love to say there customer service is rubbish but it’s non existent been in over a year and theyv not done any of my snags. This company is a joke, I thought they were a 5* developer but I wouldn’t even give them one start if I could!
Georgina · 13 June 2022
Agent replied · 10 June 2024
Hi Georgina, thank you for taking the time to leave a review.We understand your concerns and would like to take this opportunity to reassure you that we take customer feedback very seriously. Our North Midlands customer care team is liaising with you at present to find a suitable resolution. If you have any further queries we would urge you to contact northmidlandscustomerservices@harronhomes.co.uk.
★★★★★ 5/5
TrustpilotExcellent service and consistent…
Excellent service and consistent communication from Jane at Highfield Manor, Fixby. She's made the entire reservation and options process easy and has been a pleasure to deal with from our first phone call about a completely different house style to the regular emails and phone calls about our new home, Plot 20. A real credit to the company.
James · 30 August 2021
Agent replied · 10 June 2024
Thank you for taking the time to leave a review. Our teams are always working hard to deliver our customers with the best possible experience. We will pass your feedback onto the team. Thank you again!
★★★★★ 5/5
TrustpilotSarah and Sylvia both are really…
Sarah and Sylvia both are really helpful and informative, and they are very good at their marketing jobs😉
Vishnu · 30 October 2024
Agent replied · 22 November 2024
Hi Vishnu and thank you for taking the time to leave a review. It’s great to hear about your experience at Thorpe Meadows. Our teams are always working hard to deliver our customers with the best possible experience. We will pass your feedback onto the team. Thank you again!
★★★★★ 5/5
TrustpilotSunday the 3rd of April I went to view…
Sunday the 3rd of April I went to view the 4bed Baybridge property at Far Grange Meadows Selby, the lady who took my mother and I to view could NOT have been more helpful, she answered ALL my questions. We were blown away with how beautiful the house was, thank you for excellent service.
Garbett · 3 April 2022
Agent replied · 10 June 2024
Thank you for taking the time to leave a review. Our teams are always working hard to deliver our customers with the best possible experience. We will pass your feedback onto the team. Thank you again!
★★★★★ 5/5
TrustpilotFabulous houses and service
We came to look around the show homes and find out more about the development. Jane greeted us with a warm smile, handed us a glass of presocco and made us feel very much at ease. Very impressed with the houses and the service
Adele · 22 April 2023
Agent replied · 10 June 2024
Hi Adele and thank you for taking the time to leave a review. It’s great to hear about your experience. Our teams are always working hard to deliver our customers with the best possible experience. We will pass your feedback onto the team. Thank you again!
★★★★★ 5/5
TrustpilotShipley Lakeside
Shipley Lakeside. We called in to have a look at the new development on Sunday 8th Jan 2023 and found the quality of the properties to be very good. More importantly, we found salesperson Julia Portington to be extremely pleasant, polite and certainly knew her stuff !
Graham · 11 January 2023
Agent replied · 10 June 2024
Hi Graham and thank you for taking the time to leave a review. It’s great to hear about your experience at Shipley Lakeside. Our teams are always working hard to deliver our customers with the best possible experience. We will pass your feedback onto the team. Thank you again!
★★★★★ 5/5
TrustpilotA week in now to our new home at…
A week in now to our new home at Rosendale gardens Wickersley and we love it! Ricky has made us feel very welcome and supported us well. Very informative in our final home demo meeting and explained everything very clearly. Just had our one week visit and all going great. Great communication and support during our first week settling in.
Cathy · 26 February 2021
Agent replied · 10 June 2024
Thank you for taking the time to leave a review. It’s great to hear about your move to a brand new Harron Home. Our teams are always working hard to deliver our customers with the best possible experience. We will pass your feedback onto the team. Thank you again!
★★★★★ 1/5
TrustpilotPlot 7
Bought a plot on Oakland Heath absolutely disgusted with customer service and their builders after moving in it’s still has taken 7 months to finish the snaggy bits to arrange and yet still not done.
Ghazala · 1 December 2023
Agent replied · 10 June 2024
Hi Ghazala, and thank you for taking the time to leave a review. We understand your concerns and would like to take this opportunity to reassure you that we take customer feedback very seriously. Our Yorkshire customer service team will be in touch to find a suitable resolution. If you have any further queries, we would urge you to contact yorkshirecustomerservices@harronhomes.co.uk. Thank you!
★★★★★ 4/5
TrustpilotBrilliant service all round
Brilliant service all round, from start to finish. Only thing holding this back from being a 5 star review are a few outstanding snags but these haven't even been raised just yet as we've only been in the house for less than a week. Great quality of build, thoroughly recommended.
Callum · 30 August 2022
Agent replied · 10 June 2024
Thank you for taking the time to leave a review. It’s great to hear about your experience with us .Our teams are always working hard to deliver our customers with the best possible experience. We will pass your feedback onto the team. Thank you again!
★★★★★ 5/5
TrustpilotSimpson park
Simpson parkFrom start to almost finish Alistair at Simpson park has gone above and beyond for us. Any questions we have had, if he didn’t know, he would find out for us. Can’t wait to get the keys and start enjoying our new house.
Caunt · 2 April 2023
Agent replied · 10 June 2024
Hi Caunt and thank you for taking the time to leave a review. It’s great to hear about your experience at Simpson Park. Our teams are always working hard to deliver our customers with the best possible experience. We will pass your feedback onto the team. Thank you again!
★★★★★ 5/5
TrustpilotHannah at Bilsthorpe…
Great service from Hannah at Bilsthorpe in the sales department when we secured our new home. She was friendly and helpful, and took us through the whole buying process and aftercare. Hoping that we get the same service after we've moved in.
Mr · 28 May 2023
Agent replied · 10 June 2024
Hi Stephen and thank you for taking the time to leave a review. It’s great to hear about your experience at Bilsthorpe Chase. Our teams are always working hard to deliver our customers with the best possible experience. We will pass your feedback onto the team. Thank you again!
★★★★★ 1/5
TrustpilotAVOID … keen to keep in contact whilst…
AVOID … keen to keep in contact whilst they take your money but when it comes to sorting out any snags they are non existent.. 2 years in April and we still have outstanding issues but the worst of it is I have had not one response to my last 4 emails.Horrendous customer service
Kim · 15 February 2022
Agent replied · 10 June 2024
Thank you for taking the time to leave a review. We understand your concerns and would like to take this opportunity to reassure you that we take customer feedback very seriously. We have liaised with our Yorkshire customer care team and we are aware they are looking into your review. If you have any further queries we would urge you to contact yorkshirecustomerservices@harronhomes.co.uk.
★★★★★ 5/5
TrustpilotNew Build Home Bliss
Friendliness of all from reservation to move in made us feel special and valuedPost move in contact and help giving confidence if the was to be any problems no matter how slight Harron Homes are there to helpQuality of cleanest of property at move in didn’t feel the need to do anything even in this time of COVID 19
Sarah · 26 February 2021
Agent replied · 10 June 2024
Thank you for taking the time to leave a review. It’s great to hear about your move to a brand new Harron Home. Our teams are always working hard to deliver our customers with the best possible experience. We will pass your feedback onto the team. Thank you again!
★★★★★ 5/5
TrustpilotWe are in the process of buying our…
We are in the process of buying our Harron Home. We have had amazing service so far from Michelle at Thoresby Vale. She was so welcoming from the very first visit and extremely informative. Nothing has been too much trouble and I’m sure this will continue through the rest of the process!
Amy · 5 April 2022
Agent replied · 10 June 2024
Thank you for taking the time to leave a review. Our teams are always working hard to deliver our customers with the best possible experience. We will pass your feedback onto the team. Thank you again!
★★★★★ 4/5
TrustpilotHOCKLEY CROFT
HOCKLEY CROFTWe love the design of our house and the quality fittings that have been installed. The sales team were very professional, helpful and patient. Since the recruitment of new site management we have found the site staff to be responsive, courteous and very pleasant to deal with. The couple of issues that we raised have been dealt with quickly and efficiently.
Sue · 17 January 2020
Agent replied · 10 June 2024
Thank you for taking the time to leave a review. Our teams are always working hard to deliver our customers with the best possible experience. We will pass your feedback onto the team. Thank you again!
★★★★★ 5/5
TrustpilotExcellent experience of reserving a property
Jane took her time to explain the process of reserving a property from start to finish. She was polite, concise, engaging and knowledgeable. I was able to view a version of the property in question, view the specific plot I wanted to reserve, and complete the whole process of reservation within an hour. Thank you.
NWA · 26 September 2021
Agent replied · 10 June 2024
Thank you for taking the time to leave a review. Our teams are always working hard to deliver our customers with the best possible experience. We will pass your feedback onto the team. Thank you again!
★★★★★ 1/5
TrustpilotHaving made contact with Harron Homes…
Having made contact with Harron Homes last year. They're still no closer to sorting the roads on our estate 4 yrs on! The after care from customer services is appalling! And literally non existent. The whole estate are trying to resolve problems and just get ignored. This level of after care is bordering on criminal.Ravenswood Fold
Lordie · 22 July 2021
Agent replied · 10 June 2024
Hi Lordie Lordie, thank you for your review. Our teams are keen to assist you further but in order to do this it is recommended by Trust Pilot that we audit reviews in order to verify that they are from genuine home buyers.Unfortunately using the information provided, we’ve been unable to locate your details on our database, therefore we have sent you a private message via Trust Pilot through which you can provide your full details so we can assist you further. Many thanksHarron Homes
★★★★★ 1/5
TrustpilotDO NOT BUY FROM THESE COWBOYS
I cannot actually explain how bad these house-builders are. I’ve had numerous issues and lost count of the number of times I’ve contacted them to have them rectified, or how many staff they go through. Everyone on the estate has ongoing issues. Going to contact NHBC next. DO NOT BUY FROM THEM!!! Plot 44 Ravenswood fold, Glasshoughton, castleford
Rosanne · 9 February 2021
Agent replied · 10 June 2024
Hi Rosanne and thank you for taking the time to leave a review. We understand your concerns and would like to take this opportunity to reassure you that we take customer feedback very seriously. Thank you.
★★★★★ 5/5
TrustpilotOaklands Heath
We have reserved our dream home at Oaklands Heath. Jacquie and Debbie have been exceptional. Jacquie has done everything possible to secure our house for us. Jacquie stayed in touch with us consistently throughout the current pandemic and has really made us feel valued. We couldn't thank the Oaklands Heath team enough. We look forward to receiving our keys :)
Mathieu · 2 August 2020
Agent replied · 10 June 2024
Thank you for taking the time to leave a review. Our teams are always working hard to deliver our customers with the best possible experience. We will pass your feedback onto the team. Thank you again!
★★★★★ 5/5
TrustpilotHighly recommend!
Previous buyer. Fantastic show rooms and really helpful, friendly sales team. Looking to move again, really like the houses at Victoria heights. Would highly recommend to anybody looking to move. Thank you all so much for helping us into our previous home.
Gemma · 9 April 2023
Agent replied · 10 June 2024
Hi Gemma and thank you for taking the time to leave a review. It’s great to hear about your experience at Victoria Heights. Our teams are always working hard to deliver our customers with the best possible experience. We will pass your feedback onto the team. Thank you again!
★★★★★ 1/5
TrustpilotRoyal wells park Crofton Wakefield
Royal wells park Crofton Wakefield, Roads dug up and left for weeks, lamp post been repaired finally after years but road still not recovered where been dug up there are several spots around the estate and 1 outside my house this needs finishing off and as you drive on to estate terrible unsafe large area been left.
Tina · 27 April 2021
Agent replied · 10 June 2024
Hi Tina and thank you for taking the time to leave a review. We would like to take the opportunity to reassure you that we take customer feedback very seriously. Our team will be liaising with you to find a suitable resolution. Thank you.
★★★★★ 1/5
Trustpilotzero Attention to details
The house from the outside looks brilliant. However the standard of finish on the inside is appalling no attention to detail whatsoever. The paint on the walls is god awful. Finish on the patio doors, windows and bathrooms is just horrendous. The after sales service is beyond a joke. If we could start over we would avoid harron homes like the plague.
Lewis · 20 October 2019
Agent replied · 10 June 2024
Hi Lewis, thank you for your review. Our teams are keen to assist you further but in order to do this it is recommended by Trust Pilot that we audit reviews in order to verify that they are from genuine home buyers.Unfortunately using the information provided, we’ve been unable to locate your details on our database, therefore we have sent you a private message via Trust Pilot through which you can provide your full details so we can assist you further. Many thanksHarron Homes
★★★★★ 2/5
TrustpilotOverpriced 'brand new' project
The service from Harron Homes sale team at their Hucknall site was great. However, the house has a long list of issues and its an uphill battle to get anything fixed. Two stars because the sale team were good. Shame about the quality of the house.
Mr · 14 November 2022
Agent replied · 10 June 2024
Hi Andrew and thank you for taking the time to leave a review. We understand your concerns and would like to take this opportunity to reassure you that we take customer feedback very seriously. Please could you contact our North Midlands customer service team on northmidlandscustomerservices@harronhomes.co.uk and they will be able to assist you further.
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