Harron Homes Doncaster reviews

★★★★★ 5/5

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Oaklands Health Development

We moved into our home on the Oaklands Heath development in Birchencliffe in December 2019. The house is beautiful and we haven't had any major issues or concerns whatsoever. Our initial snag list was addressed and resolved very efficiently and little bits since (e.g. replacing some tile grouting) have been dealt with straight away without any difficulty.A year later (and the site still being developed) I have just emailed the site office to ask if someone could come around to look at our back door lock as it wasn't working properly. I wasn't sure if this would happen after been in the house for a year and to be honest, all I expected was some advice with what to ask a locksmith for. Within half an hour however, the site manager had come over and resolved the issue himself, no doubt saving us some money.From the sales team, to the site manager, all the way through to the workers on site, we have to say have all been brilliant. Based on our experience and from discussions with our neighbours, we wouldn't hesitate to recommend a Harron Home.

Christus · 2 March 2020

★★★★★ 1/5

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Plot 75 Farriers Croft HARRON HOMES…

Plot 75 Farriers Croft HARRON HOMES WILL RUIN YOUR LIFE we have been in our property 18 months we have no building regs, no damp proof, leaks, black mould just to name a few issues. Customer service is non existant you are ignored or copied in on emails where they have been rude about you. The stress caused by harron is ruining lives. If I can stop just one person having dreams shattered by these cowboys then it's worth it. No doubt they will remove the review like they do the others but I will not stop

Diane · 1 March 2020

★★★★★ 1/5

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Hockley Croft

Hockley Croft - couldn't do less than 1 star or I would haveHarron homes take ignoring customer service to a new level, paid for extras not fitted, leaking plumbing, badly done plaster and painting, external pipe work not sealed, internal fans fitted with no external outlet, 5 scratched windows needing to be replaced, every door had to be refit or replaced. No real sign off house was ready to be lived in, bullying tactics by their solicitors & still awaiting snagging issues nearly a year on.11 months in and even the site managers can't tell you when replacement fittings have been ordered. House looks like its still needs to be finished walls / ceilings / doors all need to be repaintedWouldn't buy from them ever again not for any deal. I would advise anyone not to buy and if you have already reserved to get out.Just to point out the comment from Harron Homes is after 2 years after I have posted this if you look at other comments wonder if its a cut and paste responce. All they are trying to do is make people think they are putting things right when they don't.They are not liasing with me at all and do a very poor job in putting anything right or feel there is no need to compenstate you for your time or inconvenience.over a year after I moved in. I need to replace the kitchen top as it was not fitted correctly and water has made the counter top bubble as this was not sealed correctly (or in Harron Homes terms this is wear and tear) which I wouldn't expect to replace a kitchen top that early.If people ar reading this I still wouldn't buy from Harron Homes again.

Benjamin · 28 February 2020

★★★★★ 1/5

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Beware of extra estate charges for freehold properties

I am really disappointed because of lack of transparency during selling stage. I have not bought anything from them so far although I am still tempted by a couple of houses they sell. However customer service skills of the sales teams from few developments discouraged me successfully to reserve my dream property. Unless you ask questions, which seems to be uncomfortable to Harron Homes team, you cannot expect any clarification regarding any additional charges coming with the whole package of buying 'freehold' property. They will not tell you that property may be on unadopted road neither. They will tell you it's too maintain green area or roads but they will not mention legal and practical consequences of having freehold property on private estate they build.1. All service charges are uncapped, they can rise unreasonably and you cannot do anything about it as you have no rights to challenge it. You have more protection having leasehold property. Freeholders on private estate are not protect by law. 2. If you do not pay them on time, maintenance company may posses your property, while when you own lesdhold property - your debts are passed to court. 3.You pay full council tax on the top of service charges for 'private' area which can be accessed by anyone. It's not adopted by council, that is why it's called private but in practice is public as anyone can come there and play, damage something but you as a resident will pay for all damages.4. You will struggle to sell it in the future as some banks already refuse mortgages to freehold properties with uncapped service charges as this area is completely not regulated by law so you may end up in unsellable and unmortgagable house. I am writing this as so many developers prefer to not mention anything at any stage. It's a simple breach of Conduct of Ethics by Ombudsman. Harron Homes Sales teams do not like any these kind of uncomfortable questions and become very defensive when you ask too much, and never come back to you with all answers. Sometimes I think they themselves are even not aware what they talk about as they seems to be surprised by any other questions not related to home upgrade.Ask, ask and ask for extra charges and challenge them as nothing going to change otherwise. In the whole process of selling the colour of floor tiles or kitchen units should be the last part of your purchase talk - not the other way around. Do not let them make you blind by giving you extra free wardrobe and forgetting about life long consequences of your decision to buy property with service charges which possibly may double every year.

Melanie · 21 February 2020

★★★★★ 5/5

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I had a positive experience with… Jacquie

I had a positive experience with Jacquie from Victoria Heights as our estate agent. She provided a thorough and insightful tour, showcasing a deep knowledge of the properties. Her professionalism and friendly demeanour made the process enjoyable, and she was responsive to our questions, making the overall experience highly satisfactory.

Tariq · 14 January 2024

★★★★★ 1/5

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terrible company to buy your property from

We bought a Salcombe at Farrier’s Croft in October 2018. We had a number of snags which included a number of missing bricks on the front, side and back walls of the property plus some missing bricks on the back garden wall. No idea how it passed the completion certificate with missing bricks. We also have a porch which has been leaking since we moved in and a garage which has been leaking as well. These are just the few of many snags we have. Needless to say nothing has been sorted out. The customer services of Harron homes is terrible to say the least. (Plot 73)

Danish · 19 February 2020

★★★★★ 1/5

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Abysmal

Shocking from start to still not finished!Was rushed into our home months early - had we not have part exchanged we would have refused to move in.Snag list was unbelievably long. No fire door, wrong window bay for the style of home, wonky walls, wrong size bath, wrong room sizes, tiles not fitted, shower head not fitted, lights missing, too small garden etc - I’d be here all day if I were to list everything.So far we have spent thousands trying to get this right. Over a month of days off work for nobody to turn up or works to still be wrong. Moved in October 2018 and finally got the directors involved in January 2020 due to getting fed up.Solicitors have been refused contact, independent surveyor has had to be hired etc. Beautiful style homes but aftercare and cost cutting is at another level.I would never buy a home from Harron again. Had they just put everything right we would have been happy.Abysmal

Megan · 19 February 2020

★★★★★ 1/5

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Manor Farm Snaith

Manor Farm - 1 Talbot RowI would advise that if anyone decides to purchase a house from Harron Homes that they expect their home to have a myriad of faults. To get them rectified you will have to virtually harass them daily, otherwise they will not act to resolve your issues. They talk about their “Quality system” and the number of checks they have on each home. My experience is that this system does not exist, as each time you contact them you will have to remind them; they appear to have no system to respond to the issues with their poorly finished homes.After 2 years of chasing faults I’m currently seeking legal advice to legally force them to complete the issues with my home. I hate having to do this as I have a very busy life and really don’t have the time. However having shared my issues with a number of the senior management in December, I have not received any response to resolve my issues. They clearly do not care.

Dean · 18 February 2020

★★★★★ 1/5

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Far from luxury

Do not buy one of these homes. The finish on ours is terrible. We are on the sandlands park site at hucknall. We have damp on the outside of our brickwork. They say it is guttering but a builder has told us it's the damp tray leaking. We've had two showers leak through the ceiling. The bedroom below is freshly decorated and although they have sorted the leak they are refusing to pay for the damaged caused. We've had pages and pages of snagging items some of them are just horrendous. I would not recommend buying a property from them.

Kerry · 17 February 2020

★★★★★ 5/5

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Harron Homes Amberwood Chase Phase 4

We have just reserved our first new build house and I must say that I was very impressed with Jane Jubb, she was ever so friendly and welcoming. She catered to our requirements and let us make decisions without us being rushed into committing. She was very open and frank with us which is very important. Both me and my husband would recommend our family and friends to see Jane Jubb as she is definitely amazing and knows the ins and out of the industry. She was very knowledgeable and friendly. She put us through to evolve immediately. Thanks from Mr. MA and Mrs. BN

Mr · 16 February 2020

★★★★★ 5/5

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Harron Homes Brierley Heath

We reserved our future home in October and from looking at other show homes to now, our journey with Harron Homes has been nothing but enjoyable. All the staff we have encountered have been helpful and friendly. At Brierley we have been in regular contact with the sales executive on the progress. Our latest appointment was to go and meet the site manager, who spoke to us about the progress of our home then walked us around our home checking all the electrics were in the correct place before plaster, also any other issues or thoughts could be raised. This for us was a massively important feature so that any easy adjustments could be made. Aidy & Joel are the site managers who took us for the tour were brilliant, any queries that were made on the day were answered via email by the end of that day. Karen & Julie who are the sales executives are always welcoming and really do go the extra mile for you! Strongly recommend purchasing a home from this development. The houses appear to be a real good standard compared to other companies we viewed before reserving with Harron. Really looking forward to the final stage of moving into our new home!

Martin · 15 February 2020

★★★★★ 5/5

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Harron homes new build

Recently moved in to our beautiful new build property I have had a present experiance from start to finish with Harron homes I’ve just bought on the rosendale gardens site and dealt with so very professional lovely friend staff member Jo the sales representative has been amazing help me out with everything I have needed prior to moving in and the site manager lee he has also been totally brilliant with all my needs once moving in to the property Would highly recommend buying from Harron to anyone that is thinking of doing so

Becky · 14 February 2020

★★★★★ 5/5

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Laughton Gate

My partner and I reserved a plot at Laughton Gate today, the customer service that we have received from Levi has been exceptional.

Lyn · 13 February 2022

★★★★★ 1/5

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Avoid!!!! Avoid!!!!

I purchased my house in August 2017 from Harron Homes. In 3 and a half years we still do not have any roads completed on our estate. The customer service is worse than appalling. I am sick of being ignored and fobbed off. To think they advertise their houses as luxury homes is a joke. If you are looking at a new house, I'd look elsewhere! I only wish I was able to give them zero star's.

Lordie · 29 December 2020

★★★★★ 5/5

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Harron Homes at York Vale in Howden, East Yorkshire.

Visited the Harron Homes York Vale development in Howden today and toured the two lovely show homes. The homes were outstanding in quality and design....I could have happily moved into either of them!! I noted the high quality of the kitchen units and appliances, the modern design of the home itself and what struck me particularly was the amount of storage space available.......so often missing in modern homes. The bathrooms were beautiful with baths and showers and tiled throughout. Both homes felt spacious and in proportion. The gardens were landscaped and just the right size for relaxing in.The sales executive was well informed about the town and was both helpful and very pleasant.So pleased I took the time to visit.

Angela · 5 February 2020

★★★★★ 5/5

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Amberwood Chase Dewsbury

We bought a new build at Amberwood Chase Dewsbury last week. We were met by Jane on our first visit and she was very knowledgeable and helpful. She wasn’t a typical “sales person” at all. She was friendly and approachable. We were really impressed at the quality of the show homes we visited. They were of a different class compared to other new builds we had viewed. Jane talked us through the properties available, and answered all of our questions. We came away to think about it and wasn’t once pushed by Jane into a sale. On our second visit we made a purchase and couldn’t be happier. Jane helped us at a further appointment to make our choices for kitchen, bathroom etc. We were really impressed at the range of options available to us and the high quality of even the standard items. We can’t wait to move into our new house and are grateful to Jane for all her help.

Ann · 4 February 2020

★★★★★ 5/5

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Am buying a property at the Brambles…

Am buying a property at the Brambles Retford, using the Part Exchange service. From my first enquiry, Penny has patiently answered all the questions, explained how it works, and generally kept me up to date through the process, always with a smile. Looking forward to moving in 2 weeks. Thanks to all at the Brambles.

Dave · 13 September 2023

★★★★★ 5/5

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I have been to view the show houses at…

I have been to view the show houses at Oaklands Heath-Harran Homes and they are beautiful! Jacquie has been such an amazing help! Thankyou!

Gabby · 11 December 2021

★★★★★ 5/5

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Far Grange Meadows

We cannot praise Julie and Debbie enough. They were both exceptionally helpful, liasing with solicitors and estate agents, to get us into our new home after it had dragged on for months.They were helpful and friendly from start to finish and called round after we moved in to check evertyhing was ok.In terms of the house, some problems were picked up by the sales team when they inspected the property before we finalised dates and these were sorted before we moved in. Upon getting the keys we had a couple of issues however, Simon, the site manager had people on site to rectify within a matter of hours. Knowing people who have bought new build houses before I expected a list of snagging problems however we have far fewer than I thought and all relatively minor problems. Some have already been sorted and the rest I expect will be done shortly. I hope that the service we have recevied so far continues post the initial moving in period to resolve any issues should they arise as we settle into the house.

Rachel · 9 January 2020

★★★★★ 5/5

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Friendly, informative staff

Sales staff are there to assist you and have time to talk facts and time for you and to listen and the position you are in.Offer of hospitality is welcome when spending time at sales office.

Customer · 23 September 2024

★★★★★ 5/5

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Hockley Croft - Langthorpe

After having a few less than ideal experiences with home builders previously we couldn't fault the service we received from Jessica and Michelle at Hockley Croft. They were honest, organised and friendly, we got regular updates on the status of our home and were able to schedule our move easily because of this.The sales team in this industry can really make or break a house sale for a customer and Jess and Michelles approach was by far the best we have experienced.On top of this we have a lovely house and the team on site have been extremely helpful too, dropping off at least 2 skips and removing them (all without request) for our packing rubbish!

Kimberley · 17 December 2019

★★★★★ 5/5

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Well moved into my new harron home a…

Well moved into my new harron home a week ago and have to say it was so stressful but julie was there to help every step of the way.She kept in contact with me the full day..When i came to collect my keys my solicitor had not sent the funds so julie straight away made contact with their solicitor and tried her best push them.. which started to get the wheels rolling..She stayed later to do this and has always done that little extra..She puts a personal touch on buying a house.I have bought 3 new builds in the past and by far julie has been the best sales person i have had.. and she has great customer service.If you buy a house at their selby housing site ask for julie she has my personal recommendation.Thank you julie, your a credit to harron homes.And i love my new house which i would not have bought had you not have used tour excellent sales skills.

Craig · 15 December 2019

★★★★★ 1/5

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I actually do not know where to start…

I actually do not know where to start with this review. If you are looking at Crich to buy a beautiful home in a stunning area, I’m afraid you will only get the stunning area and not the dream home you thought you were buying. I have done nothing but chase this company to get my 160 snags completed, and it’s been 5 months now and now they just don’t bother replying. Everyone you speak to on the street are in the same position. I’ve used numerous holidays to wait in for work to be completed, and been signed off with stress with the whole process. I’ve had flooring ripped up, no hot water, breach of building regulations, oven not built in, missing safety device on my boiler to just name a few. Due to my persistence, and not allowing us to spend over £300k for our dream home and be treated this way, I have now got this down to the last two snags but one is a roof replacement over our bay window which I cannot get resolved. I’m just ignored every day and they have now started the next phase of building so there is no hope for those left in phase 1. All I can say is, the houses are beautiful to look at, in a fantastic area but you will be very disappointed with what you are left with after they receive your money as you will have to fight to even get a painter in for cosmetic work, never mind the serious snags. Think hard before signing on that dotted line. If I could turn back time and know what I know now, I would of bought from a different builder. If you can handle daily stress as well as the usual new home stress then take the risk. It does seem that all bad reviews on here have been removed by Harron homes.

Danielle · 12 December 2019

★★★★★ 5/5

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Harron Homes- Amberwood Chase Dewsbury

I have been in process to purchase a property with Harron Homes- Amberwood Chase Dewsbury which is due to to be completed Mid December. I have been liaising with Jane through the entire process from viewing the potential plot to finalising the details.she's been absolutely amazing. She's maintained continuous contact with updates and the on goings with the built. Has provided quick solutions to any issues occurred. Has been a great pleasure to deal with. Easy going and just a lovely individual with a great personality which has made it so easy to get through it all. The project manager has been fantastic with handling each plots requirements to the fullest.Would definitely recommend Harron Homes. Sabah.

Sabah · 12 December 2019