Every review we hold for the Doncaster office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleGeorgia at BRH has been nothing short of excellent! Georgia was very friendly during our viewing of the property and answered all of our questions, even answered some before we had chance to ask, this just shows how intuitive Georgia is. Since the viewing which was Monday, two days later we had a tenancy agreement to sign and everything ready paperwork-wise for a move on the following Friday! Any questions we have had Georgia has promptly responded within the hour and in the one case she hadn't, she rang to apologise even though it was only a few hours later! Overall the experience during this whole process has been perfect and could not wish for a better person to handle it all for us!
Keiren · 14 March 2026
Agent replied · 14 April 2026
Thank you for your lovely review. We’re really pleased to hear you had such a positive experience with Georgia.
She always aims to make the process as smooth and straightforward as possible, so it’s great to hear her communication and support made everything easy from viewing through to getting the paperwork ready so quickly. We’ll be sure to pass your kind words on to her.
We hope you’re very happy in your new home!
★★★★★ 5/5
GoogleWe had a great experience renting a lovely house with this agency. Georgia was amazing, super attentive to all our questions and always available when we needed help. Everything went really smoothly, and we felt very well taken care of. Definitely recommend this agency if you’re looking for a place to stay! Maksim.
Максим · 3 September 2025
Agent replied · 10 September 2025
Thank you so much for your kind words Maksim! We’re thrilled to hear that you had such a positive experience renting with us and that Georgia was able to support you so well throughout the process.
We really appreciate your recommendation and wish you all the best in your new home!
★★★★★ 5/5
GoogleBRH have been excellent to buy an investment property through. In particular Josh has gone out his way to help with the purchase. Thanks Josh and all at BRH, I hope to work with you again soon.
Alex · 10 November 2025
Agent replied · 13 November 2025
Thanks for taking the time to leave a review, Alex. We’re pleased to hear everything went well with your purchase and that Josh was able to assist. All the best with your new investment!
★★★★★ 5/5
GoogleI was very cynical when I first saw this company online and did not think that they would be able to deliver on any level. However, i am very pleased to say that this view was incorrect, they communicated well after an initial sticky period, they quickly found a buyer and kept in touch with updates during the selling period. The property has now completed and their were no fees to pay. I would recommend this company.
Paul · 16 October 2025
Agent replied · 13 November 2025
Hi Paul, thank you for sharing your experience. We're delighted to have been able to support you throughout the sale and really appreciate your recommendation.
★★★★★ 5/5
GoogleGeorgia was an absolute diamond throughout our entire moving process.
We viewed the house twice, and were in within a week! Georgia answered all our questions, and helped us throughly. Can’t recommend her enough
Lauren · 7 April 2026
★★★★★ 5/5
GooglePaul & the team at BRH provide a valuable property sales service, during the process, they are pro-active & they keep solicitors (both sides) on their toes. I would highly recommend Paul & BRH. ☆ ☆ ☆ ☆ ☆
Steve · 8 April 2025
Agent replied · 28 May 2025
Thanks so much for taking the time to leave a review, Steve. We're so pleased to hear you had a great experience with Paul and the team.
★★★★★ 5/5
GoogleVery thankful to Paul Cooper and team for all the help with a transaction we have successfully worked on and Paul helped a lot at all times. Paul has always been reachable at all times including on WatsApp and kept me updated on key events on an ongoing basis. In my opinion very few agencies provide such a real time update and are so responsive and transparent. Paul is a very experienced, polite, and humble person - my go to for all property matters and a must recommend! Thank you Paul, I owe you.
Yogesh · 10 May 2024
★★★★★ 5/5
GoogleSince moving our lettings management to BRH they've done a great job tying up the loose ends that come up in transition and have already demonstrated a superior day to day service over their predecessor Countrywide.
David · 14 March 2026
Agent replied · 14 April 2026
Thank you so much for taking the time to leave us a review, David. We really appreciate it.
We’re pleased to hear that the transition was easy and that you’ve already noticed an improvement in the day to day service. It’s great to know that everything is running smoothly, and we look forward to continuing to support you.
★★★★★ 5/5
GoogleAn amazing company to sell a house with. Paul went above and beyond my expectations and was very professional throughout. I was overseas through the whole process and he was very patient with everything, many thanks! Selling a house is never easy and Paul made the process quick and easy to deal with. Would highly recommend! Thank you Paul!
Mel · 1 August 2024
★★★★★ 1/5
GoogleBeware they aren’t good at all. I came home from work to see that the house wasn’t powered and they did absolutely nothing to remedy it. They are a terrible agency. I truly wish i could give less than 1 star
David · 14 September 2025
Agent replied · 13 November 2025
Hi David, we’re really sorry you came home to no power and we completely understand how disruptive it can be. Unfortunately, the outage was caused by an issue with the installation of the energy meter by the energy company. When you first notified us, we tried to go through some steps with you over the phone to identify the issue, but as you hung up on us it was harder to get to the root of the problem straight away.
Because the issue was with the meter itself, it required the energy supplier to put things right and we spent many hours that evening and the following day working with them, pushing for updates and pressing for an engineer to attend, until your power was finally restored.
Even though the matter was outside of our direct control, please be assured that we did everything we could to push the energy company for a resolution as quickly as possible.
★★★★★ 5/5
GoogleI can’t thank Paul at BRH enough for the excellent service he provided from beginning to end. Absolutely everything was first class and he took all of the stress away during what was a difficult time after the passing of our father. I will definitely recommend BRH to anyone who is looking to sell their property. Bless you.
Alen · 11 February 2024
★★★★★ 5/5
GoogleToday was a very special day for me as it was the completion day. It is my first house and the state agent was BRH. They are reliable, honest and very friendly. Super super super like🌹.I also want to say special thank you to Paul the manager.🌹 …
Mahasen · 11 May 2024
★★★★★ 5/5
GoogleI have a very nice experience with BRH. Josh is really approachable and answers all my queries. I am really pleased with how he help me to get the 1st ever property that I let here in the UK. I'm so grateful I bumped BRH at Rightmove, our transaction is such an ease. More power, BRH!
Diane · 15 August 2023
★★★★★ 5/5
GoogleBRH is a great estate and lettings agency. They are upfront and honest with information, and you will struggle to find a more professional organization. Every piece of information that we needed was provided promptly and fully. You can just tell from each interaction/correspondence that all staff in the organization’s different departments are extremely competent.
In a nutshell, a well-run, friendly, and professional organization. We will certainly be recommending BRH to our contacts, and of course using them again to grow our portfolio.
Joseph · 25 July 2024
★★★★★ 5/5
GoogleI received a last-minute request for an Energy Performance Certificate (EPC) before selling my property, but I didn't know where to turn. Thankfully, I called Carly at BRH Property and she came to my aid. Carly provided everything I needed via email and we set up an appointment for the inspection. To my surprise, I received the certificate on the same day as the inspection. The service I received was exceptional, and I wouldn't hesitate to recommend BRH Property for their great customer service.
Thank you once again Carly
William · 10 May 2024
★★★★★ 4/5
GoogleIt has been a pleasure working with Paul Cooper and the team on our recent property purchase in Doncaster. Paul was very accessible and made every effort to maintain a good communication link through out the process.
CPI · 12 January 2024
★★★★★ 1/5
GoogleHad a place in Rotherham town centre, dealing with Carly and Josh specifically at BRH.
The moving out report had them trying to charge me for cleaning and damages that were there from the original time of moving in, even when the same damages were they from the day I moved in.
Wouldn't recommend as they're job is to get the money from you, and have no further reasoning. From independent adjudication the moving out costs was more than halved than what flatfair and BRH had proposed.
ZenAku · 10 April 2024
★★★★★ 5/5
GoogleBRH Property Sales, Lettings & Management has provided my an excellent and professional service for selling my property in Hull
Md · 17 May 2025
Agent replied · 28 May 2025
Thank you so much for taking the time to leave us a review. We're delighted to hear that you were happy with our property sales service.
★★★★★ 4/5
GoogleA slow start to contacting this company as it took several attempts. However, once I did make contact I could not fault the service by Dawn. Lets hope the rest of my business with them is as professional as Dawn is.
PD · 11 June 2023
★★★★★ 1/5
GoogleDo not use this agency they never do repairs to point you have to contact council to force the hand there been no heating in this house since before Christmas and still waiting told me would be repaired yesterday and guess what they lie because they are closed on a normal working day absolutely useless agency oh and they will blame the owner but in reality the owner has already gave permission for repairs to be carried out and they tell the landlord the repairs have been done so charge him and guess what no repair even been attempted they have gone from the best agency to the very worse over the last couple of years I say this to give a honest opinion this agency is the WORSE and there are some bad ones about these top that
David · 12 June 2019
Agent replied · 11 June 2024
Hi David, sorry you felt the need to leave a review like this, we also note your email and have responded accordingly.
Firstly please be advised that the maintenance department of BRH is operational 24/7 throughout the christmas period, like many organisation our administration team is on skeleton staff until the 2nd of January and is mainly operational supporting the maintenance team through this period.
Our records indicate that the heating issue was reported to the office on the 23rd of December, at that point an engineer was despatched to attend the property the same day. The main PCB was deemed to have failed and a new one was ordered immediately from the local plumbers merchants. Due to the christmas break, they advised they would contact our plumber as soon as it arrived but did advise a delay due to the christmas break. The plumber advised BRH that he had assessed the heating situation and that he felt everything that could be done was being done, we were advised that the hot water was still operational, there was a functional fire in the living room and that portable heaters could be provided without invalidating the Landlords property insurance. I can then see that the offer of portable heating was made and that the tenant only took one heater, as she had others in the property. The plumber has also advised that he advised the tenant that he would be in touch as soon as the part arrived in order to arrange access and he was hopeful of its arrival between Christmas and new year. If any of the above is not the case then please do let us know as this is the information that has been provided to us.
I have since contacted the plumber and unfortunately the part has still not arrived and he has chased plumbers merchant today, the worse case scenario will be the 2nd or 3rd of January. The boiler is quite old and this is not a part in ready supply, other merchants have been tried and the supplier being used is the one that can source the part the quickest. I appreciate that the plumber should have called the tenant with an update, this is something we have in our service agreement with our contractors and we will follow that up accordingly.
★★★★★ 5/5
GooglePaul and the team at BRH were brilliant in assisting us selling one of our properties. Good communication, kept up to date frequently and a swift sale. Would recommend.
Robby · 11 February 2024
★★★★★ 5/5
GooglePaul has been there through the whole process. The team have been supportive and professional throughout the process. Thanks again.
N · 25 June 2024
★★★★★ 5/5
GoogleWe are very happy with BRH Property Sales and the team especially with Paul Cooper, fast response and great in giving suggestions and solutions to our property.
HI · 11 June 2023
★★★★★ 5/5
GoogleI recently had the pleasure of working with Paul Cooper from BHR for the sale of my house, and I couldn’t be more satisfied with the experience.
From start to finish, Paul’s outstanding customer service, unwavering support, …
Harry · 14 April 2025
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
