Avant Homes Yorkshire Doncaster reviews

★★★★★ 1/5

Trustpilot

Thank you Avant Homes for you expected misleadingl answer.

Thank you Avant Homes for you expected reply, for the record my solicitor was the one "YOUR" sales staff recommended with a £500.00 financial inducement. Your sales staff "DID NOT " tell me or "ANY" our buyer about the second management company, to this end you have breached two parts of CPR2015. The solicitor who "YOU" recommended "DID NOT" inform or others about your managing agents, who have said as a point of fact, they don't know if or when the residents would be able to take, again someone is not telling the truth. I am also aware of a resident who has a letter from you stating you cannot be responsible for the actions of your sales staff, can you explain this??? Can you explain, why one road one this development (Harpurs Brook/Little Stanion) remains a private road owned by your company and the people who lived their were not told?, or was this another "oversight" in your sales office. To cut to the chase, it is known that Advant directors are directors of Harpurs Brook, in other words, your directors are using us the residents, people who put the trust in your company (now seemingly misplaced) to purchase a home, we are now your directors pension pot. We are in a crisis at present, but when it has passed, the government will be able to divert its attention back to companies such as yours and bring in laws to stop you mis-selling, "FLEECE HOLD" Can you explain please why your recommended solicitor will now "NOT" deal with issues regard the purchase transactions at this development??? All I can say is BUYER BEWARE, check and double check with sales staff in the showhome and get "EVERYTHING" in writing........

Ray · 24 March 2020

★★★★★ 5/5

Trustpilot

James and all staff

James and all staff we have spoken to regarding Furlong Park. From our first viewing of the show house, throughout our process so far we have been impressed by not only the courtesy, helpfulness and attention to getting things right from everyone but also the extreme tidiness of a working building site. My husband has worked in construction over many years and it takes a lot to impress him, many thanks to all at Avant homes.

Mrs · 9 April 2021

★★★★★ 5/5

Trustpilot

We recently reserved a home at Cygnet Park…Lesley the agent was superb

We recently reserved a home at Cygnet Park in Newcastle Upon Tyne but unfortunately had to drop out. Lesley the agent there was 1st class. She was incredibly helpful, available and flexible to our needs and requirements. She really went the extra mile for us

Chris · 22 April 2024

★★★★★ 5/5

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Beautiful home

Melanie is friendly very knowledgable and absolutely love the leyburn

Mr · 17 June 2023

★★★★★ 5/5

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Nicola from the Strawberry Fields site…

Nicola from the Strawberry Fields site in Carlton is a great help!

Joseph · 15 April 2023

★★★★★ 5/5

Trustpilot

Avant HAWTHORNDEN

Avant HAWTHORNDEN Just purchased my dream house through Avant - can’t wait to move in Pam at sales was amazing - really helpful - took time to help me with my choices - really went out her way to help nothing was to much trouble

Pam · 21 November 2020

★★★★★ 5/5

Trustpilot

Support received

As with every new build, there are always a fair few issues expected along the way. We've had a few crop up just over a year after moving in. Shelby at Yorkshire customer services has been excellent handling these in the way of liaising re: suitable times for technicians to come, responsive, providing updates and always very kind.

P · 11 June 2023

★★★★★ 5/5

Trustpilot

Great customer service from the start

Great customer service from the start, Few snags on completion as expected on any new build but majority sorted now with no hesitation. Great site managers, would defo recommend (Shipley Lakeside) the site managers and lads on this site are a credit to Avant !! Aftersales have also been good at communicating with us.

Tracy · 25 September 2023

★★★★★ 5/5

Trustpilot

Just moved into our new home

Just moved into our new home - so far it’s been great. Julie, from the Wilbur Chase site, has been wonderful throughout and has very clearly worked hard to provide everything we’ve asked for. Great service. The people on site have also been great, very accommodating and checking in on us to see if everything is ok.

Kerry · 4 July 2023

★★★★★ 1/5

Trustpilot

Peerfields Site

A follow up to a review put up recentlyI had a problem with my Internet & Phone line ... basically the cable was damaged and needs replacing but the wiring goes through a wall & ceiling to a mid point in the house so not a job to be undertaken lightly. Contacted Avant and they are not interested ... said they would contact the Electicians (sub-contractors) who installed the cable -obviously attempting to shift blame so they would not have to undertake any remedial work. Moved into the property less than a year ago so expected assistance but not remotely interested. Absolutely no progress and company haven't even offer the courtesy of a reply as a follow up. An absolute shambles of a company who should be struck off the Builders register. Everybody should be aware of what to expect from Avant - Avoid them completely

Andrew · 14 October 2019

★★★★★ 5/5

Trustpilot

Avant Homes - Recommended

Bought a new 5 bed home this year and I have been very impressed by the quality and design. After sales had been great too. Typical snagging issues are normal and nothing significant, simply part and parcel of buying a new home. Would certainly recommend.

T · 5 October 2020

★★★★★ 1/5

Trustpilot

Lack of after sales service

The after service by Avant is a complete joke . I’ve only had my grass and hedge cut , in the area described by the house details as “serviced area” once in the last year after numerous written complaints. Now Avant have left site I can’t see them coming back. BEWARE POTENTIAL HOUSEBUYERS YOU WILL BE TOLD LIES.

Peter · 29 May 2023

★★★★★ 5/5

Trustpilot

The sales rep at Barton Point Kettering…

The sales rep at Barton Point Kettering was very welcoming.

Mary · 29 May 2023

★★★★★ 1/5

Trustpilot

Avant homes are the most unprofessional…

Avant homes are the most unprofessional company I have ever dealt with, the second you hand over your money you are no longer of use to them. Anything 2 years and 1 day after your purchase day, no matter how serious, they will not assist you. And if you complain you’ll have the site managers starting though your windows. Awful company, rushed homes and a terrible service. DO NOT BUY FROM AVANT HOMES.

Andrew · 18 August 2021

★★★★★ 1/5

Trustpilot

Terrible after care.

They will do anything to get you to move in and make a lot of promises. Once you are in they don’t care and the after care is disgusting. I would strongly advise but to go with avant. Our experience moving into our new house has been extremely stressful,

Michelle · 2 January 2024

★★★★★ 4/5

Trustpilot

My first home

I have just moved into an avant home and I am very pleased with my new home. The majority of my experience has been good and the staff have be keen to ensure I am satisfied. Some hiccups with completion date being brought forward and discrepancy in the price of the house and the valuation price but this was resolved - what house buying journey ever runs smoothly!Thank you for my very own home.

Hannah · 6 May 2021

★★★★★ 1/5

Trustpilot

biggest regret i have made is the…

biggest regret i have made is the biggest purchase in my life,why did i choose avant homes :(sheer stressavant does not will not answer emails properlyi am a mother of 2 children i work hard,i managed to secure the avant house and its non stop problems with it. could not be more sad in this house with the worries.

Janice · 7 April 2023

★★★★★ 5/5

Trustpilot

Excellent builder and customer care

Excellent information and explanation of everything. Avant offer the latest environmental technology and even include hedgehog runs in the fences and a bike hook! Modern design for modern living, really well - built and high spec finishes throughout and the best customer care.

TRISTAN · 29 April 2024

★★★★★ 5/5

Trustpilot

Calum has been amazing and really…

Calum has been amazing and really helpful and informative

Paul · 3 June 2023

★★★★★ 5/5

Trustpilot

Excellent sales experience

Excellent sales experience - Mel has been fantastic throughout. A pleasure.

Nicky · 2 April 2023

★★★★★ 5/5

Trustpilot

Avant team member

Avant team member, Andy Jones, came and carried out a complex repair and did a fantastic job. A friendly and likeable character, he also took the time to play with our young daughter before he left! Thanks again, Andy.

Craig · 10 July 2024

★★★★★ 5/5

Trustpilot

Amazing sales advisors

The sales advisors have been very helpful and supportive during the whole reservation process. They have done everything they could to inform us thoroughly of the process and all the details of the plot. They have transformed a stressful process in an enjoyable and exciting one!

Caterina · 26 February 2024

★★★★★ 5/5

Trustpilot

Great customer service

Lyndsey and Lucy have made the experience of reserving our plot run very smoothly. Their expertise and friendly nature has helped us feel comfortable and confident in all aspects of our build so far. We are very excited to get into our new property as soon as possible now.

Kirsty · 22 December 2023

★★★★★ 5/5

Trustpilot

Stress Free Reservation

Recently reserved our plot on an Avant home at Sorby Village. A daunting process when you don't know where to start but the staff at the showhomes were really helpful specially James who initally showed us round and explained everything. This was then continued by Joe who helped us through the reservation process. They were both really friendly and helped us through each step hopefully the rest of the process will be this straightforward.

Jenny · 28 March 2021