Trusted Agent profile

Fine and Country reviews

4.6

★★★★★ Excellent

62 reviews across 2 platforms

Navire House Mere Street, Diss IP22 4AG

Fine and Country's Diss office at Navire House Mere Street is rated 4.6 out of 5 across 62 reviews on two platforms, including 57 Google reviews rated 4.8. The 5 Trustpilot count is for the whole business. Checked 9 October 2026.

Google logo

4.8 / 5

57

Reviews on Google

This office

Trustpilot logo

5

Reviews on Trustpilot

Business-wide

Reviews may appear on more than one platform.

Reviews

Every review we hold for the Diss office, from every platform, shown as written. First names only.

5/5

Google

We had a really positive experience with Fine & Country during the sale of our property, and we couldn’t be happier with the service we received from start to finish. The team at the Diss branch were professional, friendly and always kept us well informed throughout the process. Communication was excellent and nothing ever felt like too much trouble. A special thank you to Julie at the Norwich branch, who was also incredibly helpful and supportive along the way. Selling a property can be stressful, but the team made the whole experience feel smooth and well managed. We would not hesitate to recommend Fine & Country to anyone looking to sell their home.

Tracey · 16 January 2026

Agent replied · 16 April 2026

Dear Tracey, thank you for your kind words. We were delighted to help and pleased that the experience felt smooth throughout, we have passed on your special thanks to Julie who we know was a great help. We would like to wish you all the very best from all the team here at Fine & Country.

5/5

Google

Fine & Country lived up to their reputation as being the market leader and go to agent for property sales in our area. The personnel in the Diss Office are seasoned professionals who know their business and were unfailingly helpful and supportive. Sue, Tania and Chris all deserve a particular mention for the roles they played in securing our sale and once it had been agreed, Julie was tireless in progressing the sale to completion. Well done all!

Geoffrey · 20 March 2025

Agent replied · 25 April 2025

Dear Geoffrey thank you for your review it is much appreciated. We would like to wish you all the very best for the future from the team here at Fine & Country

5/5

Google

All the staff at Fine and Country have been helpful, professional and supportive through the long (and sometimes gruelling) process of selling our house. I would highly recommend selling a property with them. Tania in particular, as our agent, was very responsive and a pleasure to work with. Queries were always followed up, she helped us get answers from solicitors and move things forward on numerous occasions. We would highly recommend working with Fine and Coubtry and Tania especially.

Antonia · 7 June 2024

Agent replied · 13 June 2024

Dear Antonia, Thank you for your kind words and recommendation for the team and Tania in particular. Both Tania and the whole team here at Fine and Country send you and your family our very best wishes for the future.

5/5

Google

The Fine & Country Diss office have been brilliant throughout our house buying process. Special mention to Sue and Tania who couldn't have been more informative and helpful!

Phoebe · 16 January 2026

Agent replied · 16 April 2026

Dear Phoebe Thank you for your review. It was a pleasure to help you find your new home and we have passed on your thanks to Sue and Tania. We wish you a wonderful future in your lovely new home, from all the team at Fine & Country.

5/5

Google

Fine and Country, Diss Branch. We dealt with Tania Lennard and Tom Spencer. Also Julie too. They were very professional and great to work with. We have purchased our forever home and I am very happy with the agents who dealt with our purchase so well. I highly recommend them.

Carrie · 11 May 2025

Agent replied · 26 May 2025

Dear Carrie Thank you for your review and recommendation and we have passed on your comments to Tania, Tom and Julie. The team here at Fine & Country would like to wish you every happiness in your new home.

5/5

Google

After a few difficult years of trying to sell my house I changed to Fine & Country and it was the best decision I made. Tom went above and beyond helping me throughout the whole process and made things so much easier for me. Julie also made …

Olivia · 16 April 2025

Agent replied · 13 June 2025

Thank you so much for your review, the team here really appreciate your kind words and we are so pleased that we were able to get your house sold for you. We will pass on your your thanks to Tom and Julie and we would all like to wish you all the best for the future.

5/5

Google

A five star service from all at fine and country Diss! Chris was enthusiastic about marketing our property and kept us appraised of market trends. Tanya was particularly good at keeping us up to date and managing our expectations throughout a challenging process. Thank you all so much!

Mike · 16 April 2025

Agent replied · 16 April 2026

Dear Mike Thank you for your review, we really appreciate you taking the time to write. We will ensure that both Tania and Chris are aware of your kind words and would … More

5/5

Google

Thank you so much to everyone in the Diss office and Julie in the Norwich office for a very professional and helpful experience with Fine and Country. Special thanks to Chris for working with us at the beginning and to the photographer who …

Mobo · 16 April 2025

Agent replied · 16 April 2026

Thank you, we really appreciate your kind words and we are glad that you found us to be helpful and professional. We would like to wish you all the very best for the future from all the team here at Fine & Country.

1/5

Google

Beware of this company.. Make lots of promises and will not deliver do not use ,,, I am very disappointed and would not like you to be the same its have development property with 5 holiday lodges and gentlemen told me he would be very interested in this property and selling units he is a lier do not trust this company

Philip · 16 February 2026

Agent replied · 16 April 2026

Thank you for your review. I am disappointed that you have given such a poor one star review. We spoke about a park home site and I agreed to attend. After seeing the site for myself it would not be appropriate for Fine & Country to market these properties. I called you immediately after my visit to explain that although we would be pleased to do business I felt that we would not have the right buyers for this development. At no time have I misled you in any way, I wish you all the best with the disposal of the properties.

5/5

Google

**Amazing ** From the first viewing we met bubbly super friendly lady called Claire who was brilliant . Sue in the office was an absolute ⭐️ she was there for me for the whole journey & I cannot thank her enough. Not forgetting the rest of the team Tom who is lovely & so helpful Tania & Julie also lovely people who looked after us The whole communication was brilliant.🤩 A great team of friendly people Thank you to each & everyone of you, you’re a credit to Fine & Country

Lisa · 23 July 2025

Agent replied · 11 August 2025

Hi Lisa and thank you for your kind words, they are much appreciated. We are sending you and your family our very best wishes for the future in your new home, enjoy!

5/5

Google

We have had an excellent experience buying our new home with the Diss office, particularly Tania and Julie. They certainly went above and beyond in ensuring we exchanged contacts in particularly challenging circumstances and within tight deadlines. Thank you!

Laura · 16 April 2025

Agent replied · 10 November 2024

Hi Laura, thank you for taking the time to leave a review for us and we will make sure that we let Tania and Julie know. We are glad you had a positive experience with us and wish you all the best for the future in your new home. The Team at Fine & Country

5/5

Google

Having just exchanged contracts for the sale of our property, I cannot thank the Diss office of Fine and Country and in particuar Laura for their/her help and support during what was a rather long and stressful process! I would not hesitate to recommend Fine and Country if you are thinking of selling your house.

David · 16 February 2026

Agent replied · 16 April 2026

Dear David, thank you so much for your kind review, we have passed this on to Laura. We would l like to send you and your family our very best wishes for the future. From all of the team at Fine & Country

5/5

Google

I would like to thank the Staff at the DISS branch of Fine and Country. Philippa Martinez was a key player in helping us exchange contract on our property with their own client. Philippa went above and beyond a standard service by chasing our own buyers for us, something our own agents should have been doing !! Next time we sell our property we would certainly use Fine and Country in Diss.

Richard · 14 June 2023

Agent replied · 13 June 2024

Dear Mr Minkler, thank you for your review, we will be sure to pass on your thanks to Philippa and the team and would like to send you our best wishes for the future in your new home. The Team at Fine and Country, Diss

5/5

Google

Patrick McCarthy at Fine and Country Norfolk has been a breath of fresh air when dealing with agents. He has been proactive, clear and sympathetic to our complex needs. Highly recommended.

Olga · 26 March 2025

Agent replied · 26 May 2025

Dear Olga Than you for your kind words, we really appreciate your feedback and will make Patrick aware. The team here would like to wish you all the best for the future.

5/5

Google

Fine & Country (Diss branch) have been amazing from start to finish with our house purchase. We viewed a number of properties through them, taking our individual needs and requirements into consideration at every stage until we found the property we wanted. Tania was our initial contact who was fantastic throughout the beginning of the purchase process. Always happy to help and mediate between us and the vendor. Once the purchase was agreed we had the amazing help of Julie to get the sale over the line. It was quite a long and difficult process but Julie was outstanding and kept things on track when they could easily have gone wrong. Overall, a very professional and reliable estate agents who I would highly recommend to anyone wishing to purchase in the area. Not all estate agents operate at this level! Just brilliant. Many thanks... a glass of wine will be available to both Tania and Julie should they wish to pop round once we've moved in.

Stephan · 14 May 2024

5/5

Google

Many thanks to Fine and Country. They were very helpful and polite through the sale proccess. A special thanks to Tania and Julie.

Sophie · 16 April 2025

Agent replied · 10 November 2024

Hi Sophie thank you for your kind words and we will pass them on to Tania and Julie. Wishing you all the best for the future from the team here at Fine & Country

5/5

Trustpilot

An excellent service from start to completion

Fine and Country have just sold our house in Wales. We found their service excellent. Gareth conducted the viewings and always informed us that he was there ready for the clients viewing. He also gave us feedback directly after the viewing. He was always professional, positive and polite. Fine and Country Wales also used a company ASAP who followed through with buyers and both parties solicitors. This kept us informed daily at the progress of the sale. I could not recommend Fine and Country enough. Excellent service, excellent people. Thank you.

Richard · 11 December 2025

1/5

Trustpilot

Disappointed

I have been pondering completing this review for several weeks and have now decided that I really ought to do so. We instructed your agent Pip Holden to sell our property for us in August 2023, I actually sought her out as we were very impressed with her professionalism when she showed us around another property previously. Let me say first of all that Pip is very personable and I persuaded my husband that we should use her services.

Suzanne · 4 January 2024

5/5

Google

The staff at F&C Diss made the whole process of buying a property stress-free - they were responsive, professional, approachable and helpful. Tom Spencer was particularly notable for being friendly and super-helpful. Well done!

Alka · 19 August 2024

Agent replied · 26 August 2024

Thank you for your kind words, we have passed this on to the team and especially Tom. We all send you our best wishes for the future in your new home.

5/5

Google

The Diss office have acted for the vendors of the beautiful thatched cottage that we exchanged on yesterday. Sue has been a lifeline, answering every question and liaising with the vendors to sort out surveys, electrical checks and general questions. Once things were into the legal phase the ball was passed to Julie (after sales at Norwich) who is Lioness class!! The lengths that she went to in order to exchange on the date agreed was amazing, liaising with solicitors and agents from the bottom of the chain to the top. Everyone we spoke to at Fine & Country were friendly, caring and professional. Highly recommended!

Julie · 17 September 2023

5/5

Google

Chris and Tania were absolutely fantastic. From the moment we met Chris, they were proactive and bought proceedable buyers to our house within days of meeting with them. A sale was agreed off market and Tania always called us back if we had questions. A very smooth transaction. Thank you.

Charlie · 14 June 2023

Agent replied · 13 June 2024

Dear Charlie thank you for your review it is much appreciated. Chris & Tania

5/5

Google

The Diss office. Tania, Sue, Tom and everyone else who helped in our purchase - you made it work so well, the communication was great, give it 20 years and we can do it all again..

Simon · 16 December 2025

Agent replied · 16 April 2026

Dear Simon, thank you for your kind words and we would be very happy to help in the future! Wishing you and your family all the very best, The Team at Fine & Country

5/5

Google

We recently had the pleasure of buying a house in Norfolk with the help of Fine and Country in Diss. As an international estate agency trainer and property awards judge, I know a thing or two about what good estate agency looks like! The joined-up, sensitive and hard working service we received from their dedicated sales progressor Philippa Martinez was extraordinary from start to finish. She was a delight to deal with. Detailed, personal and on-it at every turn of an otherwise tricky purchase. A great example of why everyone should use a "proper" estate agent! Highly recommended.

Richard · 14 June 2023

5/5

Google

Fine & Country Diss have handled our sale through to exchange with excellent professionalism and expertise. Chris Scott valued our property and gave us the confidence that we needed to market it. We actually had offers on it after three days! Tania Lennard negotiated the sale with her exceptional customer service skills and professional manner. Julie Vassar provided us with the after offer support and worked hard with the chain to keep everything moving smoothly through to exchange. The Fine & Country Team have made our move possible Thank you!

Julie · 15 March 2024

Agent replied · 13 June 2024

Dear Julie We really appreciate you taking the time to write a review and we have passed on your thanks to Tania and Julie, thank you. Sending you our best wishes for the future from all of the team here at Fine & Country.

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

Read Fine and Country's Google reviews

Questions about Fine and Country

How many reviews does Fine and Country have?

Fine and Country's Diss office has 62 reviews across two platforms: 57 on Google, 5 on Trustpilot (across the whole business). Reviews may appear on more than one platform. Checked 9 October 2026.

What is Fine and Country's rating?

Fine and Country is rated 4.6 out of 5 across all 62 reviews, and 4.8 out of 5 on Google from 57 reviews, checked 9 October 2026.

Where is Fine and Country's Diss office?

Fine and Country, Navire House Mere Street, Diss IP22 4AG.

The Trusted Agent

Ratings and review counts checked 9 October 2026. Is this your office? Claim your page.