Harron Homes Dinnington reviews

★★★★★ 5/5

Trustpilot

Ellie is a star!

Ellie at the Hockley Croft Boroughbridge site has been an absolute star.Her knowledge and understanding of the Harron Home house types is second to none.We were impressed with her passion and enthusiasm for the work she does.She has a broad knowledge of other Harron Home developments which really helped us to make an informed decision.We’d really like to thank her for her time and the fact that she didn’t rush us. She was patient and empathetic knowing that it’s a massive decision to be making. We are looking forward to purchasing a new Harron Home in the very near future.Many thanks, becky and toby

Betty · 17 October 2021

★★★★★ 1/5

Trustpilot

Totally unprofessional finishes scrim…

Totally unprofessional finishes scrim visible through finished painted plasterboard skirtings not fitted correctly ie mitred not scribed hence big gaps tiles on floor neither level or level with each other walls out of plumb ie in height of 2.4 mtrs out vertically by app 8 mm. Worktops supported by building waste ie cement splashed bit of architrave gas pipe not clipped behind oven Lino in bathrooms bubbling up list is endless this was one house out of several

Raymond · 9 February 2022

★★★★★ 1/5

Trustpilot

Oaklands Heath

**UPDATE: Harron's response to my review provides false assurance - the Yorkshire customer care are not liaising with me to find a resolution as indicated below. He truth is that Harron have not responded to me for months. Nothing has been resolved. We still have a kitchen floor that was pulled up by their contractors due to their fault and then abandoned pre-covid and a bog garden for which we were promised drainage, among other issues** Two and a half years in and we still have numerous issues, all of which were identified well within the two year builders warranty period, including our kitchen floor being taken up over a year ago because it is not level. Harron have completely ignored us since the flooring company fed back that Harron's request that they correct around the door cosmetically with self-levelling compound would not meet their standards as it would disguise rather than address the underlying issue. We were also promised drainage to our garden as water pours through the sleepers from the plots since built above, but despite a sizable hi-vis entourage eventually attending to assess many months ago in response to video evidence of the flooding, Harron simply do not follow through on their promises. Harron initially asserted that they do not accept professional snagging lists because "they know every little thing to look for". After much ado they did concede they can't actually ignore legitimate snags on the basis they were identified by a professional, yet much of our long list remains unaddressed.The sparse communication we have received is typically rude and abrupt, almost always telling us the person who was dealing with us has left, that X problem is the fault of Y subcontractor; certainly never apologetic, accountable or constructive. It is hopeless!

Sarah · 13 October 2021

★★★★★ 5/5

Trustpilot

Professional and friendly

Hannah Jackson has been extremely professional and helpful, as have all the other sales team.... Nothing's too much trouble for them...

Giles · 19 February 2023

★★★★★ 5/5

Trustpilot

York Vale Gardens

We are yet to move in to our Harron Home so this review covers only the sales process we have experienced.Our experience buying a new home at the York Vale Gardens development has been very good. Mandy, Zoe and the site manager Noah have been very friendly and helpful throughout process, and patient when things didn't go according to plan.

James · 1 November 2023

★★★★★ 1/5

Trustpilot

Absolute set of crooks

Absolute set of crooks, no interest in after sales care. Happy to sell you a house and promise the world but never deliver. We have been in over 2 years now with some issues that haven't even been looked at yet. No doubt they will blame covid (like all their other reviews). I don't know how they get away with it. Their marketing department is completely diesengaged with the poor operational running of the business. They are stating to get coverage in the press now and even in parliament. Hopefully they've got what's coming to them.

Jamie · 10 October 2021

★★★★★ 5/5

Trustpilot

Simpson Park Sales Executive Michelle

Michelle showed us round the Simpson Park Development in Harworth today. She was by far the most efficient, knowledgeable and helpful Sales Executive we have met on any New Build Estate. She has a lovely disposition and makes you feel welcome and at ease. She is a credit to the Company.

Mrs · 11 May 2024

★★★★★ 5/5

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Amanda at Shipley Lakeside was very…

Amanda at Shipley Lakeside was very professional, informative, helpful and explained everything in great detail.She is an asset to Harron Homes and made me feel very comfortable and relaxed.

Elaine · 21 March 2022

★★★★★ 1/5

Trustpilot

Horrendous experience all round

Horrendous experience all round. Despite emailing over a list of snagging issues since December 2020 I’ve had nothing done on the house. In this time, I’ve sent nearly 100 emails and have never had any clear communication to suggest when these works will be done. All the residents on the High banks development are constantly being fobbed off to the point where we have gone to the local news and our councillors I have Repeatedly told Harron homes that our new born child is due in the coming weeks and that all H&S / fire safety items that have not been completed need doing and these concerns have fallen on deaf ears. It’s so upsetting and mentally exhausting trying to get anything done with Harron homes and friends/family who have purchased through other housing developers do not seem to have this experience. Our road has not been re surfaced despite works starting on the site nearly five years ago so it still looks like a building site. This is our first home and what should be an enjoyable and exciting experience has been extremely stressful and frustrating.

Trichardw · 2 October 2021

★★★★★ 5/5

Trustpilot

House purchase lavender fold

Purchased a house on lavender fold at mapplewell. Sharon and the team couldn’t have helped me more, they’ve been patient and helpful and done everything possible to accommodate and help my transaction smooth and I love my new home.

Gemma · 16 December 2019

★★★★★ 1/5

Trustpilot

Queensbury Gardens

Queensbury Gardens, After buying our new home in 2017 we are still in desperate need of dangerous work to be completed. The customer service team go through employees like there is no tomorrow, so when you eventually get a call back they don't know what you are talking about or the company is that ignorant that they hope you will just go away. If anyone is thinking of buying a house from Harron Homes I would only do so as a last resort and get a professional company in to do the snagging. How this company hasn't been on Watch Dog or Rogue Traders I do not know.

Peterlee · 27 September 2021

★★★★★ 5/5

Trustpilot

Reservation on Rosendale site

Reservation made on Rosendale site. So far I’m am pleased with the experience, Penny was very professional and thorough when providing information about the site and the houses.

Claire · 3 May 2022

★★★★★ 1/5

Trustpilot

Worst company / shambles

Worst company I have ever been involved with. The house I bought from this company is falling to bits. The NHBC did a report saying work needed to be completed by the 6/8/21 and it’s still not been done. Nobody replies to emails or telephone call. The company is a shambles. Don’t buy any from them. The show houses look nice but you don’t get anything like that. The development was finished over a year ago and we still do not even have tarmac on the roads.

Dan · 23 September 2021

★★★★★ 5/5

Trustpilot

This is review is purely for Kim Gibbs…

This is review is purely for Kim Gibbs who has been our sales executive for Plot 51 at the Forest Reach development. We can’t thank you enough for all your help and your professionalism throughout our buying experience. You’ve been open and honest with us from the outset any questions we’ve asked you’ve given us or found the answers out. It’s very sad that you’re leaving but we wish you all the best in your new role. I hope Harron Homes realise what fantastic member of staff they’ve lost. Good luck and once again thank you soo much. James & Vicky xx

James · 17 September 2021

★★★★★ 5/5

Trustpilot

Great experience so far

We moved into a Windsor at The Grange just 2 weeks ago and absolutely love the site and the house!Jo and Julie are excellent with their support both during and now after completion.We do have quite a few snags, but that is always to be expected with a new house. So far, Steve and Todd (site manager and deputy manager) have also been amazing at making a start on rectifying these. It will take some time for them to organise the right trades to be able to do this, but I have confidence in their approach, given that some items are already crossed off the list.Will update in a few months, good or bad, hopefully good!

Karen · 13 September 2021

★★★★★ 5/5

Trustpilot

Oaklands Heath

We have been looking at purchasing a property now for around 1.5 years and we have now finally purchased a Harron Homes property at Far Grange Meadows. We first went to look at Oaklands Health in Huddersfield as this is where i am from and currently live. We visited many different developers in the area but was so impressed with Jacquie that it then made us fall in love with Harron Homes brand.We have travelled to look at Harron Homes show homes across 5/6 different locations and nobody we have spent time with, is as accommodating, experienced and friendly as Jacquie. We have visited with our children on  several occasions at different sites including Oaklands Heath and again, nobody has been as accommodating as Jacquie- nothing is ever a problem and she even takes the time to get to know our children which puts us at ease. She is simply amazing!! Not taking anything away from any of the other sales executive but Jacquie stands out massively and is an absolute credit to Harron Homes.

Sarah · 11 September 2021

★★★★★ 5/5

Trustpilot

Jeanett was throughly professional and…

Jeanett was throughly professional and talked me through all the investments option.

Jide · 19 April 2025

★★★★★ 5/5

Trustpilot

Buying a home at The Grange Shireoaks

I visited The Grange at Shireoaks recently. I was met by Julia who was really lovely she listened to me . I went in to inquire if there were any houses near completion . She was so accommodating and looked after me it’s a bit daunting buying a home on your home . I met the site manager who was also very good at explaining the process and showing me round .

Gillian · 11 October 2022

★★★★★ 5/5

Trustpilot

Tile samples

Called in at Oaklands Heath sales office to go through the tile samples, Jacquie was very welcoming and knowledgeable and also makes a very nice cuppa would highly recommend.

Gaz · 21 February 2022

★★★★★ 1/5

Trustpilot

Living in a shocking state with no acknowledgement

We are sorry that after repeatedly contacting customer services, various staff members and managers for over a year, I have to leave a review on trust pilot to get some traction. I am plot number 78 at Amberwood chase in Dewsbury. We exchanged on the 17th July 2020.The house that we are living in has around 200 snags. We have sent a whole snagging report to harron homes. The most alarming thing is that harron homes sent someone to complete some jobs but 90 percent of it has been left without being completed and the house looks absolutely terrible. My house has patches, marks, leak etc. Some parts of the house are inhabitable due to a bad smell coming from our cloak room toilet which I have repeatedly complained about. This surely is a health and safety issue.My en-suite has damp. How can a house have damp so much especially in this weather and it being new. Both me and my mom are vulnerable and this is affecting our health. In our study room, the plaster boards are shockingly arranged and it needs replacing.The beams in our loft has the wood coming off. The outside tiles are broken. Windows has cracks.My cooker is a health and safety risk, my kitchen platform is damaged, the plinth lights keep coming off. There are numerous chips coming off. I was advised that my carpets and flooring will be changed. It’s over a year now this has not happened.The biggest issue is the drainage system as mine is the corner house, it keeps getting blocked and causes a bad smell.Also the area under me on the land registry you have removed a part of the fence and it looks like a broken end.The insulation is not right in some areas and hence the damp. I just don’t feel like inviting anyone to my house due to the state of it.Also my drive and the area has been damaged by harron homes work men. When they come to repair other properties and I have sent a photo graphic evidence of this. But again no response or acknowledgment.The staff are absolutely not cooperative and rude.I gave harron a good rating as the sales team were good however now I feel I will be going to the media and already been in touch with the local MP.For all the ill health we can sue you for compensation however I want my house sorted first.Please can this be sorted as it’s a plea.

Bhageshri · 23 August 2021

★★★★★ 1/5

Trustpilot

Poor aftercare and service

Despite numerous emails and phone calls to arrange for our snagging items to be carried out on our new property within the first year of purchase, the lack of communication from Harron Homes has been totally unacceptable. My last three emails have been ignored over a 2 month period despite highlighting blatant fire/Health and safety issues which need addressing before the arrival of our first child. We have had previous snagging appointments booked in and then the contractors have not turned up and we’ve been promised our house was next on the list to be snagged and 2/3 months down the line we are still in the dark. It’s a shame as we love the house but the aftercare and service is shocking.

Trichardw · 22 August 2021

★★★★★ 5/5

Trustpilot

Jeanette at heritage Green in…

Jeanette at heritage Green in Chesterfield has been very helpful with our reserve on plot 69, she's answered all our questions and explained everything to us in detail.

Annette · 9 April 2022

★★★★★ 5/5

Trustpilot

Excellent service so far

Michelle at Simpson park and Jeanett at De Mauley both very welcoming and friendly faces. They were both very helpful and were able to answer all our questions at such an early stage of our buying process. Customer service at the buying phase is spot on and I look forward to continuing our journey with Harron.

Callum · 14 January 2024

★★★★★ 1/5

Trustpilot

Plot 44 Forest Reach Mansfield

Plot 44 Forest Reach MansfieldFrom day 1 the toilets in the house were not flushing properly. After about a week this got worse and the manholes on the property started overflowing with waste water. When reported to Harron Homes after about 2 weeks they got it unblocked. Then only 3 weeks later the drains were blocked again. We reported it again to Harron Homes and they again got it in unblocked. This time we spoke to the contractor that came to unblock the drains and he informed us that this was happening due to rocks and other debris most likely due to the near by house developments going on. And he said there was some issue with how these drainage have been connected.Then only a week later the drains were blocked again. When reported to Harron homes they said that their external contractor informed them that the blockage was due to wipes and rags. Therefore they said they will not be unblocking it because this was due to Household misuse.I contacted Severn Trent Waters and they said because these drains have not been adopted by them yet they can’t work on them. But it should be the responsibility of the owner to fix any issues.Because nobody was willing to take responsibility and the waste water overflow was getting worse I hired a private contractor to get them unblocked. The contractor found that the blockage wasn’t even on any manhole on the property but the main manhole on the street. He then unblocked it and told me that I should not be having to pay for unblocking this. He also said that new drainages should never have any issues and that this happening for a third time in such a short time means that the issue is something other than just wipes and household misuse.Furthermore, he reported that the handles on the manhole on our driveway are broken and struggled to get it open. Seems like it was broken by whoever attended before. The manhole on the side of the house is missing 2 screws and the one on the front garden is missing 3 screws. Whoever worked on theses drainage previously did a very poor and careless job at putting them back as they were. I can also confirm that on one previous occasion they had completely left the manhole open. We have small children and could have fallen into it. Reported this to Harron Homes.On 08/08/2021, only 2 days after getting the drains unblocked, they are blocked again. I had paid £142.80 to get them unblocked on 06/08/2021. This is something I should not have had to pay for as it is not my responsibility to do so. Also, I didn't even cause this blockage. Cleary if it is getting blocked again so quickly the issue is something other than wipes from households.I will be contacting the local council and Environmental Health Officers to report this issue and find out who should be responsible for fixing these drains. This house is no longer suitable for living conditions and I will be seeking legal advice.

Dineshan · 8 August 2021