Trusted Agent profile · Didcot · Oxfordshire
Verified
★★★★★
879 reviews across 2 platforms
212 Broadway, Didcot, Oxfordshire, OX11 8RS
Part of Chancellors, see every office.
Chancellors's office in Didcot, Oxfordshire, at 212 Broadway, is rated 4.3 out of 5 across 879 reviews on two platforms, including 526 Google reviews rated 4.5. It won Trusted Agent in The Trusted Agent 2026 awards, one of eight awards Chancellors won in 2026.
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The Trusted Agent 2026 results for Chancellors, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Every review we hold for the Didcot office, from every platform, shown as written. First names only.
1/5
FacebookThe worst service I've ever come across. Total lack of respect for me, my property and the tenants.
Thank you for reaching out to us Simon, we understand your frustration. To enable us to look into the matter for you please send an email to customercare@chancellors.co.uk. Thank you.
1/5
FacebookSimple the most rude and unprofessional company I have ever dealt with In the process of taking legal action against this company Renting a property with no gas cert to be told turn heating off and don’t cook unbelievable I have now moved and are refusing to return my deposit
5/5
GoogleExcellent service and very helpful.
Thank you for leaving us this great review Will, we will be sure to pass this fantastic feedback onto the relevant teams. We are delighted that you had such a great experience with us.
5/5
GoogleExcellent service during a challenging sale.
Thank you Guy for this wonderful review. We are pleased that you had such a positive experience with us, and we will share this feedback with the relevant teams.
5/5
FacebookI've had excellent help from the Didcot branch with my first buy-to-let property. Tom Shellard in particular has been very helpful and patient over the past two years, making the transition between tenants easy, and advising on everything from marketing to maintenance. I've recently had contact with Matt Izzard who has been similarly helpful.
5/5
GoogleBuying a property can be a stressful experience but thankfully Alex at Chancellors (Didcot branch) has made it stress free! Good communication, quick response times and clear management of expectations for all parties concerned was the key here. I wish more estate agents could be this organised! Thank you for for your excellent work.”
5/5
FacebookBeen renting for a just under a week, much better communication and professionalism than my agents before hand. Have sent questions, they respond quickly and provided me with all the details I needed, highly recommend! Casey Grams on was the staff member who helped me, great guy very nice to communicate to.
5/5
GoogleI'm due to move next week and based on everything so far, I would definitely recommend renting a property through Chancellors. I am fortunate to have Katherine Yates as my contact with Chancellors; she's incredibly helpful, very knowledgeable and has a good sense of humour to boot. Many thanks, Katherine!
5/5
GoogleWe have had such a great experience with Chancellors, they have kept us informed every step of the way and been very efficient with viewings, and chasing things for us. Joe & Alex in particulary have made sure we are happy, and we wouldnt hesitate to recommend them. Thanks again. Charlotte & Marcus
5/5
GoogleThe whole team have been really helpful and very good when I have asked for advice and made an experience which is usually complicated was made simple and easy - Both Elizabeth Bissessar and Jack Yeaman have been superb throughout this process... Would highly recommend using this estate agent!
5/5
FacebookCraig from the thatcham branch has been dealing with my sale, he has been extremely helpfu! Nothing has been to much hassle for him. He has done a lot of chasing for me (slow solicitor). He always returns my calls within the hour and is very knowledgeable. Thanks again Craig !!
5/5
GoogleChancellors offer a very professional and competent service. I have viewed many properties as an investor, often with Rhianna. She is always courteous and goes the extra mile to help. I've got nothing but praise for both her and her team over in Didcot. Five stars well deserved.
1/5
FacebookJust awful. In our experience their property management service is shockingly bad.
Hi Louise, thank you for taking the time to get in touch, we are very disappointed to read of your concerns. So that we can investigate this, please could you contact us via directors@chancellors.co.uk with the details? Many thanks.
5/5
GoogleThanks hugely to Katherine who has taken the time to understand us as landlords and what we're looking for in tenants - she always returns my emails and calls which is massively appreciated in a day and age when not a lot of people care, thank you!
5/5
FacebookI have had excellent 5 star service from Isabelle Jakovljevic of Southern Properties Management. She has been very professional in her handling of issues arising with the property and has been helpful, polite and patient in all her dealings with me. I very much appreciate her support and commitment.
5/5
GoogleI saw the apartment and it was nice.
5/5
FacebookWe've used Chancellors to manage our property for several years. The whole Chancellors team has always provided a good service; we are currently dealing with Emily Harris and she has always maintained the highest standards of the company. We can't imagine going anywhere else for our property management services.
1/5
FacebookShockingly bad communication from every part involved. Particularly lettings Hub. Would never use them!!!
Hi Samantha, thank you for taking the time to get in touch, we are disappointed to read of your concerns. So that we can investigate this, please could you contact us via customercare@chancellors.co.uk with the details? Many thanks.
4/5
GoogleFriendly staff members, detailed explanations of properties and reasonable viewing times. Had minor difficulties with phone communication but given the current state of the housing market, that is more than excusable.
5/5
FacebookA wonderful team of professional people that helped me though this difficult move in a difficult time in my life! They helped take some of the stress away from me and were always around whenever I got frantic. Thank you for all your hard work, patience and kindness.
1/5
FacebookTerrible service Would never recommend or use in the future .
Hi Kelly, thank you for taking the time to get in touch, we are disappointed to read of your concerns. So that we can investigate this, please could you contact us via customercare@chancellors.co.uk with the details? Many thanks.
5/5
GoogleIt's a nice apartment I would love to live .
1/5
FacebookJust avoid specially reading nracknel branch
Hi Aiman, thank you for taking the time to get in touch, we are very disappointed to read of your concerns. So that we can investigate this, please could you contact us via directors@chancellors.co.uk with the details? Many thanks.
5/5
FacebookBeing new to the area and looking for a property, I went into your Aylesbury branch and was greeted by the whole team. I was passed on to Harry who went to extreme lengths to help me find my first property. His customer service was fantastic.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Yes. In The Trusted Agent 2026 awards: Chancellors, Didcot won Trusted Agent; Chancellors, Newbury won Gold; Chancellors, Bracknell won Gold; Chancellors, Thatcham won Trusted Agent; Chancellors, Bicester won Trusted Agent; Chancellors, Kensington and Chelsea won Trusted Agent; Chancellors, Powys won Trusted Agent; Chancellors, Reading won Trusted Agent.
Tell us what you need and we'll pass your enquiry to Chancellors and up to three other top-rated agents near Didcot.
