Every review we hold for the Devizes office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleI used Strakers in Devizes to sell my mum's home after she sadly passed away.
The team all did a fantastic job and made what could have been a stressful and upsetting experience, feel very smooth and supported.
I felt they really understood the appeal and potential of the property and location for valuation, and communicated well about viewings, offers and through the negotiation process.
A very friendly and personable team - I'd definitely recommend Strakers to friends in the area.PositiveResponsiveness, Quality, Professionalism, Value
Fiona · 22 June 2021
★★★★★ 1/5
GoogleRude staff - Carol - basically barked at me- told me to buzz off on the phone as my current house is not on the market for sale to query about property ? that was honestly unacceptable behaviour - i was quering about the Ark Flat - the flat turned out to be retirement flat - and that became evident after the second phone call VERY END, with 'genius' nr two (man) who after a series of questions couldn't tell me it was a retirement flat. Then i asked my self why the price 165 k , is it a retirement flat ? the 'genius' said , "oh I don't even know, let me check" lol. (face palm) - so 15 minutes later and 5 + gbp on my international phone bill we determined that the flat wasnt suitable for a 37 year old female. Happy days - keep up the brilliant business - there are competent people jobless past 12 months, and you hire such mindless ... what a mess.
Sandra · 14 May 2021
★★★★★ 2/5
GoogleWe've had a mixed experience of Strakers. We have both rented and bought a property from them in the last couple of years and you never quite know what you're going to get, some have been lovely, really personable and genuine whilst others have been quite rude and standoff-ish.
Having read a little about cleaning charges with Strakers, we understand as landlords ourselves that properties need to be vacated in a clean condition but charging us cleaning fees for cleaning behind radiators seemed a bit ridiculous.
Whilst we were buying a property with them recently, the agent showing us round didn’t have any more knowledge about the houses than was written on the website. We were looking at old properties at the end of the day so it’s useful to know, how old is the boiler, has it been serviced, have the electrics had any work recently etc. They didn’t have keys for any of the outbuildings and when given questions to ask the sellers, we received no response from them. As much as I would like to say their efficiency made up for some of the personality traits, unfortunately it didn’t and imagine I’d be pretty disappointed if I was the seller leaving them in charge and paying for their services.NegativeQuality
Wood · 18 April 2021
★★★★★ 5/5
GoogleStrakers have been managing my rental properties since I moved them over from another property management company about four years ago. I live outside the UK so rely very heavily on the staff of the management company to be my eyes and ears and provide good communication. Recently one of my properties needed a total rehab due to its age, and that included a completely new kitchen in addition to flooring and paint. Nicky Wall oversaw every detail including visiting the property at the weekend. The attention she paid to the contractors and the workmanship was outstanding, it was as if it were her own property that she was managing, and you can't ask for more than that.
Kate · 18 April 2021
★★★★★ 2/5
GoogleWe've had a mixed experience of Strakers. We have both rented and bought a property from them in the last couple of years and you never quite know what you're going to get, some have been lovely, really personable and genuine whilst others have been quite rude and standoff-ish.
Having read a little about cleaning charges with Strakers, we understand as landlords ourselves that properties need to be vacated in a clean condition but charging us cleaning fees for cleaning behind radiators seemed a bit ridiculous.
Whilst we were buying a property with them recently, the agent showing us round didn’t have any more knowledge about the houses than was written on the website. We were looking at old properties at the end of the day so it’s useful to know, how old is the boiler, has it been serviced, have the electrics had any work recently etc. They didn’t have keys for any of the outbuildings and when given questions to ask the sellers, we received no response from them. As much as I would like to say their efficiency made up for some of the personality traits, unfortunately it didn’t and imagine I’d be pretty disappointed if I was the seller leaving them in charge and paying for their services.
Wood · 13 February 2021
★★★★★ 5/5
GoogleI was late for a viewing and called the office and they went out their way to make the viewing happen.
10/10 for strakers devizes
Alex · 13 April 2025
★★★★★ 5/5
GoogleWe cannot recommend this team enough. Both the Sales team and in particular, the Sales Progression team were absolutely fantastic throughout what was a very complex and frustrating sale. The way in which they managed the sale of our house and kept us constantly updated (from another country) was brilliant. A constant flow of pre-vetted potential buyers - very well managed. Our completion wouldn't have happened without their professional tenacity.PositiveResponsiveness, Quality, Professionalism
Natalie · 18 April 2022
★★★★★ 1/5
GoogleWe rented using this company for over two long years.
The warning signs were there on day one when we had to draw up an important contractual document with them at the beginning of our tenancy, and a member of staff asked us how to print something out on Microsoft Word; eventually my partner did it for her. She then proceeded to get the date wrong, and asked us to sign something on a blank piece of A4 that wasn't letter-headed or anything.
When we ended the tenancy, similar to the case in other reviews I have read, we were told everything looked fine, and that there would be no trouble getting the deposit back, only to receive a call a few hours later saying they had found "water marks on the door handles" and other non-existent issues with the cleanliness of the place, which was somehow meant to set us back £120. This was curious considering when we moved into the place it was far from clean, things were left from the previous tenant, the shower screen was dirty and there were dirty streaks in the toilet. We eventually managed to claw back £30 of the £120 by virtually begging Strakers to do their job and find a better quote, but still feel aggrieved and cheated because a clean was not at all necessary. The quotes provided were mostly emails from Outlook accounts, rarely official-looking or itemised.
It seems that this is a common tactic at the end of a tenancy - beware.
On other occasions, we were left without heating for nearly a week during a cold snap in November and had to stay at a nearby hotel, for which we were never compensated; we had a faulty CO alarm which was never replaced despite us asking for it; our spare key was lost by an equally poor third party contractor and we were given the third degree by Strakers; we were repeatedly patronised and often emails would go ignored. We were usually the last to know about major changes, often after the neighbours.
During check-out our Strakers representative for the past two years couldn't remember the first name of the Landlord or what we did for a living. The representative made sure that we knew however how stressful her job was.
On more than one occasion our landlord suggested wearily that we bypass Strakers entirely to make life easier for everyone. I have rarely felt more relieved than on these occasions.
L · 7 October 2019
★★★★★ 5/5
GoogleThe lettings team were professional, friendly and very helpful. The entire process of moving felt nearly effortless. Thank you Jane, Nick and team.PositiveResponsiveness, Quality, Professionalism
Petra · 22 June 2021
★★★★★ 1/5
GoogleEven 1 star is too much for a rude ,disrespectful staff who is handling lettings and actually she was threating us not to give our deposit back.Talking to the customer very bosy and ignoring the answering the questions. I actually made my report to the strakers and talked to a member of a staff but somehow I ve never got my apology from that spoilt person.I start thinking that she could be either rasist or seeing us a poor tenant .its a big shame a keeping someone at this office with full authority.I don't recommend lettings in Devizes office at all. If you don't wanna headache stay back for your goodness.
Melissa · 31 July 2017
★★★★★ 5/5
GoogleExcellent service, would recommend. Thanks Jane and Nick, you made the whole rental process very smooth and easy.PositiveResponsiveness, Quality, Professionalism, Value
Sarah · 22 June 2021
★★★★★ 1/5
GoogleVery poor service and communications. I would not recommend them at all. Glad I realised the service was shambolic and found a great local company in Heddington who are fantastic.
Avoid at all costs is my advice
Dan · 22 May 2024
★★★★★ 5/5
GoogleExcellent service provided by Strakers in helping us start our new letting journey. …
Shaun · 13 April 2025
★★★★★ 5/5
GoogleThe team at Strakers were a great help throughout the buying and selling process, ensuring they kept us informed at every stage of the process and were determined to find us what we needed. The Sales Progression team were incredible and kept on top of every detail from start to finish. A great team effort.PositiveResponsiveness, Professionalism
Catherine · 18 April 2022
★★★★★ 5/5
GoogleI'm always extremely impressed with the thorough and extremely prompt service that Strakers offer. Their unmatched knowledge of the Wiltshire market alongside their attention to individual's needs is a great advantage both to buyers and sellers. Guy and the Devizes team are always personable and professional and I can't recommend them highly enough.PositiveResponsiveness, Quality, Professionalism, Value
Clive · 18 April 2021
★★★★★ 5/5
GoogleWe recently sold our house using Strakers, and we were so very pleased to have chosen Strakers for the sale of our property. They sold our property in just three days!
All of the team were approachable, friendly, helpful and honest, which we appreciated so much. The whole Strakers team were excellent.
I will strongly recommend Strakers to all family and friends.
Ben · 19 April 2019
★★★★★ 2/5
GoogleUnfortunately, not a great experience from a buyer's perspective, due to lack of/incorrect property details and a stilted flow of information along the purchase process, which made a stressful time more difficult. On a positive note, the agents were personable and pleasant to deal with.
A · 30 July 2022
★★★★★ 5/5
GoogleFantastic service from Michele at Srakers for dealing with a property to rent , thankyou so much
Nina · 13 April 2024
★★★★★ 5/5
GoogleI had the pleasure of dealing with Jennifer and Helen whilst purchasing a house through the Devizes office.
The were professional, friendly and very effective. They took the stress away from the transaction. Would highly recommend them!
Tanya · 30 July 2022
★★★★★ 5/5
GoogleI had the pleasure of dealing with Jennifer and Helen whilst purchasing a house through the Devizes office.
The were professional, friendly and very effective. They took the stress away from the transaction. Would highly recommend them!PositiveProfessionalism
Tanya · 22 June 2022
★★★★★ 5/5
GoogleJennifer Beetlestone and Sue are both absolutely lovely. Real pleasure to deal with and showed honestly, integrity, courtesy and humility. Thank you both
Anonymous · 24 August 2023
★★★★★ 5/5
GoogleFantastic service from Michele at Srakers for dealing with a property to rent , thankyou so much
Nina · 30 November 2023
★★★★★ 5/5
GoogleExcellent service from Karen and the lettings team. I was in a bit of a rush trying to find a place and they helped turn what could have been a very stressful situation into one that was mostly enjoyable!PositiveResponsiveness
Alun · 27 August 2021
★★★★★ 5/5
GoogleA really great team for worked really hard for the necessary months and were each one always positive, and certainly did more than strictly necessary. They wonderfully communicative and efficient and I cannot recommend this business highly enough.
Peter · 19 April 2021
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
