Trusted Agent profile · DERBY
Verified
★★★★★
2,009 reviews across 1 platform
10b Iron Gate, DERBY, DE1 3FJ
Reeds Rains's office in DERBY, at 10b Iron Gate, is rated 3.8 out of 5 across 2,009 reviews on 1 platform.
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Every review we hold for the DERBY office, from every platform, shown as written. First names only.
5/5
TrustpilotOutstanding service
Outstanding service, very punctual and extremely helpful when we came to purchase any property we enquired about.In one day our house was visited, photographed and advertised via their we site. We even recieved offers and multiple viewings on the first day of selling process and this continued throughout.Would definitively recommend.
1/5
TrustpilotRotherham reeds rains are THE WORST ESTATE AGENT
Rotherham reeds rains are The WORST estate agent in ROTHERHAM, four people in a matter of days have had the same bad experience with them. DO NOT EVER GO WITH THEM THEY ARE NOT TRUE TO THEIR WORD ! I put a post on Facebook and they blocked me so they think that’s going to stop me !!!
5/5
TrustpilotReliable and professional
I have used Reeds and Rains before and know that they are reliable and professional
5/5
TrustpilotMeet Alan today and spoke to jess…
Meet Alan today and spoke to jess today from Reeds Rains in Pemberton,they are excellent people and really easy to deal. How tons of knowledge and helped me in the process of becoming a valuable tenant.If I could give 10 stars I would.
5/5
TrustpilotA big that’s to Lisa and les on the…
A big that’s to Lisa and les on the Grimsby branch for a smooth move into Grimsby because of work they have been helpful on the phone as I had to work away so everything was done and dusted by the time I was back thank you guys 👌🏻👌🏻
5/5
TrustpilotWonderful service and very helpfull im…
Wonderful service and very helpfull im a single mum and was desperately after a property to rent after a relationship break up, sarah who dealt with everything was very helpful and kept me up to date with everything im so grateful for all there help in finding me a home for me and my daughter :)
5/5
TrustpilotThank you Angela (Woodseats, Sheffield)
Thank you! From start to finish Angela at the Woodseats branch was helpful, communicative and transparent throughout. Buying my first home could have been confusing and complicated but Reed Rains made this feel super easy, answering all my questions and liaising with my solicitor.
4/5
TrustpilotThought you dealt with everything well…
Thought you dealt with everything well apart from lack of staff in your sales team to answer phone or queries, and didn't ring back as promised because of this, otherwise very happy so far .
5/5
Trustpilotwhatever question or query I've had the…
whatever question or query I've had the staff have been really helpful
5/5
Trustpilotthe staff are very friendly and…
the staff are very friendly and helpful. and advised me .
5/5
TrustpilotVery helpful towards everything you ask…
Very helpful towards everything you ask or need , always quick with the replies.
5/5
TrustpilotPleasant and knowledgeable staff.kept…
Pleasant and knowledgeable staff.kept me informed of progress regarding sale of property.well satisfied
5/5
TrustpilotKept informed with any progress from…
Kept informed with any progress from viewings to offer and hopefully moving on to sale
5/5
TrustpilotVery pleased with the service and…
Very pleased with the service and staying in contact with updates etc. Would recommend to anyone looking to sell their house with Reeds Rains.
5/5
TrustpilotThe experience I received from Ben at…
The experience I received from Ben at reeds rains was 5 star. The service he gave was amazing and I would highly recommend him and reeds rains because of this service. Thank you for helping with my new house Ben, you are a legend.
5/5
TrustpilotRealistic on price
Realistic on price, efficient and supportive. This company have really gone the extra mile for us and are making our selling experience less stressful than it might have been. Thank you, Reeds Rains
5/5
TrustpilotSecond sale with this agent.
This is the second house we have sold with Reeds Rains in 4 years and the service both times has been spot on. This second time was all rush but everything went smoothly and we got a sale in under 24hrs.
5/5
TrustpilotThe best experience throughout our move…
The best experience throughout our move was the input from the invaluable Alison at Bamber Bridge. She was amazing and made everything so much easier for me and my husband. She really did go above an beyond and made the stressful experience bearable. Cannot thank her enough.
1/5
TrustpilotThis company employs complete…
This company employs complete imbasiles. In my opinion, avoid like the plague.
Hello Graham,I am really sorry you have not been happy with the experience you’ve had from Reeds Rains. We take customer satisfaction very importantly and as such I would like to look into the issues further. Please could you email me at: enquiries@reedsrains.co.uk. I will be happy to investigate the matter further.Kind regards,Reeds Rains
5/5
TrustpilotAmazing service and great communication…
Amazing service and great communication all the way through the sale.This was the second agent we used to sell the property and we were thoroughly impressed with how quickly and efficiently the sale went through.The staff here are really customer focused and go above and beyond!Definitely would use them again!.Kind RegardsLaura CordwellKingscrown Properties ltd.
4/5
TrustpilotReeds Rains Hazel Grove.
Reeds Rain Hazel Grove have been my agent for over 4 years. They manage my rental property and recently sold a house for me. They are professional and efficient as you would expect from a long established estate agent. The manager, Laura maintains quality control with a friendly face and the whole team are service minded. Brian
5/5
TrustpilotAbsolutely amazing company
Absolutely amazing company, kalim one their colleagues was such help with getting a mortgage and was very knowledgeable in properties sales.
5/5
TrustpilotGreat service as usual from Reeds Rains…
Great service as usual from Reeds Rains St Helens. I have used them as my primary letting agent for the last 3 years and couldn't recommend highly enough. Particularly excellent service from Ellie recently when it came to finding and moving a new tenant in.
1/5
TrustpilotVery poor level of service.
The staff in the local branch were helpful and good to deal with. After letting a property we were handed over to the central team in Southampton (the property being in Sheffield) and from there on the level of service was terrible. I would let rent a Reed Rains property again under any circumstances.
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