Avant Homes Midlands Derby reviews

★★★★★ 5/5

Trustpilot

Team Approach

Paul Weatherston came over to the Jackton Green site from the east coast to support the electrician who was retrofitting some under kitchen unit lighting for us. His background in kitchen installation meant that he could pinpoint the best approach, avoid units needing to be removed & channels dug into walls. The kitchen was left clean & tidy afterwards too 🌟

Heather · 27 May 2026

★★★★★ 5/5

Trustpilot

Craignethan Gate…

We recently moved into the development Craignethan Gate and have had the most wonderful experience when buying a new build. We have previously heard horror stories about new build houses but our move was seamless and stress-free. Any questions or issues we have had since moving in have been dealt with promptly and all repairs have been so quick. A massive thank you to team members Chris Hughes and Kyle Hughes who have provided an excellent standard of customer service throughout the whole process. We love our new home so much!

Holly · 21 December 2025

★★★★★ 5/5

Trustpilot

Thank you

I live at Stewart’s Quarter and today the lovely Andy (Jones) came to sort out a few issues for me. He’s such a great guy, so friendly and nothing is too much bother and always working to a high professional standard. In fact everyone on site has been really helpful and I thank them all. Team Avant is amazing.

Sybil · 26 May 2026

★★★★★ 5/5

Trustpilot

Sarah was lovely

Sarah was lovely, explaining everything perfectly. I came away very happy.

Beverly · 21 May 2026

★★★★★ 5/5

Trustpilot

Brilliant customer service

We have had a brilliant experience with Avant at Monkswood. The customer service from Keana was excellent and she kept us fully informed throughout the whole process, answering any questions we had as it was our first home. The quality of the build was great and both Ian and Dave, site manger’s were fantastic. Any concerns we had, they sorted straight away for us without question or hesitation and the after care so far has been wonderful. We couldn’t be happier with our new home and are so grateful for all at the Monkswood site for making the process as easy and seamless as possible for us. Thank you Avant!

Emma · 7 February 2024

★★★★★ 5/5

Trustpilot

Myself and my partner went to view a…

Myself and my partner went to view a house on 29/05/2026 at Earls Park, Holmewood and to have a conversation about some options and other properties. We had Louise on the day and she was really nice, patient, understanding and extremely knowledgable. We couldn’t have had a better experience and it was smooth sailing from every aspect.

Jack · 30 May 2026

★★★★★ 5/5

Trustpilot

Excellent customer service

Ruby was outstanding. Helpful, knowledgeable and polite.

Selston · 31 May 2026

★★★★★ 5/5

Trustpilot

Amazing experience moving into our…

Amazing experience moving into our first home as a married couple, Toni has been absolutely fantastic and could not thank her enough

Kara · 22 September 2026

★★★★★ 5/5

Trustpilot

Angela at Copper Gardens ⭐️⭐️⭐️⭐️⭐️

Angela at Copper Gardens has been fantastic from the moment we met her too the moment we reserved our plot, which was a VERY BUSY two weeks. She always returned calls, followed up emails and was very detail oriented when answering questions. Would highly recommend and very much feel as ease knowing we are in good hands for the remainder of the process.

Amy · 19 October 2024

★★★★★ 5/5

Trustpilot

Drew was very helpful from the…

Drew was very helpful from the Greenlock Place, Leeds. She explained everything to us and had patience with all our questions.

Chan · 22 September 2026

★★★★★ 5/5

Trustpilot

First class service from a great team

Moved into our new home at the end of October and our experience of Avant Carnethy Heights so far has been fantastic. Caroline, Jemima and Louise in Sales were first class. George and Jim on site with their amazing team have been faultless, and have worked quickly with us to acknowledge and have a plan to resolve any remaining snagging. Holly in Customer Service is regularly checking in to make sure we are happy. Wouldn't hesitate to recommend this builder

SHIRLEY · 24 November 2023

★★★★★ 5/5

Trustpilot

Excellent service at Five Rise Quarter!

We have had excellent service from Abi at Five Rise Quarter in Bingley. She has been very helpful and has provided clear information to enable us to make an informed decision. We are hopeful that our proposed purchase will proceed smoothly, and feel that we will be well supported throughout the buying process.

Anne · 1 June 2026

★★★★★ 5/5

Trustpilot

Excellent service and professionalism

I would like to provide positive feedback for Andy Jones following his recent visit to our property. We had a number of minor snagging issues, and Andy took the time to thoroughly inspect and document each one. He resolved several of the issues during the visit itself, which was greatly appreciated.

Jordan · 5 June 2026

★★★★★ 5/5

Trustpilot

Jacqueline @ Honeyman Park

We would like to highly recommend Jacqueline as your go to person for Honeyman Park. She was extremely friendly, warm,helpful and informative, answering all our questions in detail. Also just a phone call or email away should you have any enquiries!We look forward to working along side her until we get the keys to our new home. Can’t wait! Graeme and Suzanne.

Suzanne · 1 September 2024

★★★★★ 5/5

Trustpilot

A Fantastic experience thanks to Laura at Smithy Wood

We’ve just reserved our new home at Smithy Wood, and the whole experience has been brilliant thanks to Laura. She’s been patient, knowledgeable, and incredibly helpful from start to finish. Every question was answered clearly, every step explained, and nothing ever felt rushed or pressured.

Michelle · 21 February 2026

★★★★★ 4/5

Trustpilot

My experience buying with Avant has…

My experience buying with Avant has been good. Keiran at Hackett Grange in sales was a highlight of the process. 5 stars for him! He's knowledgeable, friendly, endlessly helpful, couldn't ask for anymore.

Jonathan · 10 September 2026

★★★★★ 1/5

Trustpilot

Don’t believe the other reviews

Don’t believe the other reviews. Avant Homes are a cowboy outfit. Since we purchased our home in 2021 (Hawfinch Place) we have made several improvements to our home and have utilised the services of a local odd-job tradesmen to implement them. He has frequently been left speechless at the ineptitude and stupidity of the original builders. They will leave no corner uncut.

Duncan · 23 September 2026

★★★★★ 5/5

Trustpilot

Brilliant support from Andrew at Darach Fields

We recently moved into our new home at Darach Fields and couldn't be happier with the support from our site manager, Andrew. He is incredibly friendly, down-to-earth, and always approachable, whenever we ping him, he responds straight away and comes over to check on things personally.

DINESH · 29 May 2026

★★★★★ 5/5

Trustpilot

We have just reserved our flat with…

We have just reserved our flat with Avant at Richmond Heights with Faizah today . We are very happy so far with everything although still early in the process we have been put at ease by Faizah who is very helpful & friendly .

Kpark · 31 May 2026

★★★★★ 1/5

Trustpilot

Since purchasing out home from Avant…

Since purchasing out home from Avant Homes (Honeyman Park development), we have been faced with nothing but issues, both with the property itself and with the company's customer service.

Rachael · 9 September 2026

★★★★★ 5/5

Trustpilot

Highly Recommended

We are so grateful to Keiran for all his help throughout the home buying process. Thanks to his patience and guidance, what could have been stressful experience turned into a smooth and exciting journey. He gave us the time and space to think things through. We highly recommend Keiran to anyone looking to buy a property.

Sherwin · 22 September 2025

★★★★★ 1/5

Trustpilot

Avoid avoid avoid

There is no doubt that avant build homes which have a lovely interior with many more things included as standard than other builders, to a high specification. However, this simply just means more problems and more poor service. We bought our home in 2019 and had a snag list in excess of 400 individual items, some minor which are to be expected and some pretty major which are still not completely resolved. Some issues are fixed quickly, others involve an argument. When buying a new build I expected to have some snags, however I expected them to be fixed and I expected the house to look like a brand new house and when snagging we took the view of what we would see as acceptable should we have had the work done in our home by a tradesman. Unfortunately Avant Homes are all about money and blame. Nothing is their fault and they want to pass the cost of anything to anyone else where possible. Sad thing is, if our house had been and signed off correctly to begin with they could have saved themselves a fortune in coming back out to do work. There is a serious attitude problem with a lot of the management and staff within the regional head office. I'm absolutely disgusted by the way I have been spoke to by several senior people at Avant Homes. It's quite simply gas lighting and in my opinion this shouldn't be allowed. The psychological games which they play should not be legal, and if gas lighting was a criminal offence we would have pressed charges against Avant countless times. Avoid avoid avoid. Their only saving Grace is a couple of nice site managers and girls in customer service. I would not go anywhere near avant homes again. Vile company.

SurfingFox · 23 September 2022

★★★★★ 1/5

Trustpilot

Rude, haughty estate agent

First meeting at Skelton went well. Sales agent was lovely but did not have any 2 bedroom houses to show us. Later called me and we spoke and said there was availability on their Sherburn in Elmet so booked it in. Unfortunately had some issues day of and anticipated we would miss our appointment so called the number we were given and told the lady we would be over 20 minutes late. She said it was okay to still attend and she would pop over an email to the Sherburn site. Arrived there and of course did not expect to have an appointment but we wanted to see the home and had been told it would be fine regardless. Sales lady at the site was so pompous, speaking to us like we were children. Even though we apologised, she kept trying to usher us out saying she had no space for us (again we weren't expecting her to abandon her current appointment, we just wanted to see the house we had confirmed we could see and driven over 40 minutes to see) until I said her colleague on the phone had said the house was available to view. Funny she said she had had no correspondence but yielded once we let her know that. That's when she relented a bit and coldly let us through, treating us with so much disdain. The house was fine, but difficult to truly appreciate when you've just had a sour experience. Hopefully she has more grace for future clients

LaraG · 20 October 2024

★★★★★ 5/5

Trustpilot

Caroline Jarvis at Viridian Meadows has…

Caroline Jarvis at Viridian Meadows has gone above and beyond to help get us into our dream home, her customer service and drive to create a smooth journey with help on choices and great communication makes the process so much easier. Caroline is an asset to Avant Homes.

Kerri · 18 October 2024