Trusted Agent profile · Deeside

Anwyl Homes Deeside reviews

4.6

★★★★★ Excellent

1,069 reviews across 2 platforms

Welsh Road, Deeside, CH5 2RD

Part of Anwyl Homes, see every office.

Anwyl Homes's office in Deeside, at Welsh Road, is rated 4.6 out of 5 across 1,069 reviews on two platforms, including 9 Google reviews rated 4.3.

Google logo

4.3 / 5

9

Reviews on Google

This office

Trustpilot logo

1,060

Reviews on Trustpilot

Business-wide

Reviews may appear on more than one platform.

Reviews

Every review we hold for the Deeside office, from every platform, shown as written. First names only.

5/5

Trustpilot

Great customer service from Lee Ashworth

Lee AshworthReally helpful and took the time to explain the issues with our bay window and how it would be rectified. He also advised us on a painting issue where some stain block has been used

Jayne · 4 May 2023

Agent replied · 10 June 2024

Hi Jayne, thank you for taking the time to leave this review about one of our team, Lee, we have immediately passed it on to him and he really appreciates it. Thank you.

5/5

Trustpilot

Thanks,Site Manager Mr Shane

Thanks,Site Manager Mr ShaneHe is very good service for quick response and arrange repair!

Kenton · 28 August 2024

Agent replied · 27 October 2024

Thank you!

5/5

Trustpilot

Very nice house at Deva Green

Very nice house , defects completed very quickly by builders, would recommend Anwyl

Yassir · 11 September 2024

Agent replied · 27 October 2024

Thanks Yassir

5/5

Trustpilot

Thanks again to Josh Hough for sorting…

Thanks again to Josh Hough for sorting out the shrinkage cracks up the stairs. It all looks brand new again!

Amy · 1 May 2024

Agent replied · 10 June 2024

Thanks Amy!

5/5

Trustpilot

Small issue after moving in

Small issue after moving in, but dealt with really well and with little fuss. Really good work

Simon · 25 June 2024

Agent replied · 24 August 2024

Thanks Simon

5/5

Trustpilot

Josh Hough did an excellent job…

Josh Hough did an excellent job painting my outside door. He was very efficient and explained everything to me. Thanks.

Wendy · 30 April 2024

Agent replied · 10 June 2024

Thanks Wendy!

5/5

Trustpilot

Great team

Great team. The house was on time and the site manager, Isaac, was very helpful sorting out the snags we had.

Adrián · 10 April 2024

Agent replied · 10 June 2024

Thank you Adrian, we have passed your feedback to Isaac at our Victoria Mills development and know how much he appreciated it, thank you.

5/5

Trustpilot

He came and was so polite and did…

He came and was so polite and did everything what needed to be fix very well recommended. Thank you very much again josh ☺️

Natalie · 8 February 2024

Agent replied · 10 June 2024

Thanks Natalie!

5/5

Trustpilot

Lee Reynolds and Chris Appleton were extremely polite and…

Lee Reynolds and Chris Appleton came today to sort our garage door they were both extremely polite and did a wonderful job , really happy with the service. Great assett the team.

Jw · 14 July 2023

Agent replied · 10 June 2024

Hi, thank you for taking the time to leave this review, it is appreciated.

5/5

Trustpilot

Chris

Chris did a fantastic job on fixing the awful jobs done by anwyl subcontractors. Professional always and a pleasure to talk to.

KFleming · 2 March 2024

Agent replied · 10 June 2024

Thank you!

5/5

Trustpilot

Helpful

Always quick to help and fix small problems that arise with new properties

Derek · 15 August 2024

Agent replied · 27 October 2024

Thank you Derek

5/5

Trustpilot

Plaster snagging repair

Lee, the technician came today, managing to fit me in between other jobs. Very clean, neat and tidy as well as friendly and professional. Super chap.

Kevin · 1 December 2023

Agent replied · 10 June 2024

Hi Kevin, thank you for leaving this review, much appreciated!

5/5

Trustpilot

Happy and satisfied

Glad to have major snags done after the 4 week call. Thanks Mr. Joe Turano (site manager), who helped follow-up and resolved my house issues properly.

Tse · 23 November 2023

Agent replied · 10 June 2024

Hi, thank you for this review about our Fairways development.

5/5

Trustpilot

Very professional and friendly man.

Very professional and friendly man.I would recomend.

Barbora · 4 November 2024

Agent replied · 24 December 2024

Thank you

5/5

Trustpilot

Paul Higham

Just had Paul Higham round doing repairs to creaking landing and stairs, job well done and left clean and tidy

Alistair · 21 March 2024

Agent replied · 10 June 2024

Thank you Alistair!

5/5

Trustpilot

Josh arrived on time and was very…

Josh arrived on time and was very friendly and helpful

Lisa · 16 September 2024

Agent replied · 27 October 2024

Thanks Lisa

5/5

Trustpilot

Josh and Lee arrived early and were…

Josh and Lee arrived early and were very friendly, carried out the work and had it done in no time. Great work.

Karl · 6 February 2024

Agent replied · 10 June 2024

Hi Karl, thank you for your review about two of our Customer Service Technicians, they all work really hard so it's lovely when they receive this feedback.

5/5

Trustpilot

Paul Higham Customer service…

Paul Higham Customer service Technician,attended our ensuite shower tray problem .He was very polite, kept us informed of the progress and cleaned up before he left,and advised us of the next step to complete the work.

MR · 17 January 2023

Agent replied · 10 June 2024

Hi Charles, Sorry to read you had a problem with your shower tray but glad that Paul was able to help sort it and that you were very happy with his work, thank you!

5/5

Trustpilot

Very helpful

Very helpful, very polite. Very understanding. You can tell they care.

Anthony · 23 August 2024

Agent replied · 27 October 2024

Thank you Anthony, we certainly do.

5/5

Trustpilot

Repairs by Anwyl, 5*

Had work done today by Richard Nelson and Josh Hough, no mess! Punctual, polite and what they managed to get done today was an excellent job, massive thank you to them both

Joaanne · 22 May 2023

Agent replied · 10 June 2024

Hi Joanne, thank you for your lovely comments about the work completed by Richard and Josh. We have immediately passed your feedback onto them and we know how much they appreciate it - thank you!

5/5

Trustpilot

Peter Giddins and Lee came to complete some cosmetic work following a bannister repair and did such a good job and were so polite. Also left no trace and cleaned up so helpfully

Peter Giddins and came to complete some cosmetic work after a bannister repair

Dorothy · 18 July 2024

Agent replied · 24 August 2024

Thanks Dorothy

5/5

Trustpilot

Lee Ashworth from the get go was…

Lee Ashworth from the get go was friendly and informative about the work he carried out, the new lock is perfect and my doors have stopped sticking. Thank you so much

Amy · 14 June 2023

Agent replied · 10 June 2024

Hi Amy, thank you for your review about one of our Customer service team, Lee, we know he really appreciates the feedback! Thanks!

5/5

Trustpilot

Great customer service

Today we had Chris round to fix some snags in our bathrooms. Lovely gentleman, friendly, happy to help, nothing was too much trouble. One of the only positive experiences I’ve had with Anwyl Homes.

Siobhan · 14 March 2023

Agent replied · 10 June 2024

Hi Siobhan, thank you for your great review about Chris, sorry to hear their might have been other things you weren't happy with, feel free to get in touch with our Customer Service team if you need any help with anything, either via our online webform or by calling 03300 244955.

5/5

Trustpilot

Great service

Was very flexible to work around timings, quickly fixed the issue with no problems and done a very good job.

Hannah · 4 March 2024

Agent replied · 10 June 2024

Hi Hannah, thank you for this review!

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

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