Every review we hold for the Deeside office, from every platform, shown as written. First names only.
★★★★★ 5/5
TrustpilotGreat customer service from Lee Ashworth
Lee AshworthReally helpful and took the time to explain the issues with our bay window and how it would be rectified. He also advised us on a painting issue where some stain block has been used
Jayne · 4 May 2023
Agent replied · 10 June 2024
Hi Jayne, thank you for taking the time to leave this review about one of our team, Lee, we have immediately passed it on to him and he really appreciates it. Thank you.
★★★★★ 5/5
TrustpilotThanks,Site Manager Mr Shane
Thanks,Site Manager Mr ShaneHe is very good service for quick response and arrange repair!
Kenton · 28 August 2024
Agent replied · 27 October 2024
Thank you!
★★★★★ 5/5
TrustpilotVery nice house at Deva Green
Very nice house , defects completed very quickly by builders, would recommend Anwyl
Yassir · 11 September 2024
Agent replied · 27 October 2024
Thanks Yassir
★★★★★ 5/5
TrustpilotThanks again to Josh Hough for sorting…
Thanks again to Josh Hough for sorting out the shrinkage cracks up the stairs. It all looks brand new again!
Amy · 1 May 2024
Agent replied · 10 June 2024
Thanks Amy!
★★★★★ 5/5
TrustpilotSmall issue after moving in
Small issue after moving in, but dealt with really well and with little fuss. Really good work
Simon · 25 June 2024
Agent replied · 24 August 2024
Thanks Simon
★★★★★ 5/5
TrustpilotJosh Hough did an excellent job…
Josh Hough did an excellent job painting my outside door. He was very efficient and explained everything to me. Thanks.
Wendy · 30 April 2024
Agent replied · 10 June 2024
Thanks Wendy!
★★★★★ 5/5
TrustpilotGreat team
Great team. The house was on time and the site manager, Isaac, was very helpful sorting out the snags we had.
Adrián · 10 April 2024
Agent replied · 10 June 2024
Thank you Adrian, we have passed your feedback to Isaac at our Victoria Mills development and know how much he appreciated it, thank you.
★★★★★ 5/5
TrustpilotHe came and was so polite and did…
He came and was so polite and did everything what needed to be fix very well recommended. Thank you very much again josh ☺️
Natalie · 8 February 2024
Agent replied · 10 June 2024
Thanks Natalie!
★★★★★ 5/5
TrustpilotLee Reynolds and Chris Appleton were extremely polite and…
Lee Reynolds and Chris Appleton came today to sort our garage door they were both extremely polite and did a wonderful job , really happy with the service. Great assett the team.
Jw · 14 July 2023
Agent replied · 10 June 2024
Hi, thank you for taking the time to leave this review, it is appreciated.
★★★★★ 5/5
TrustpilotChris
Chris did a fantastic job on fixing the awful jobs done by anwyl subcontractors. Professional always and a pleasure to talk to.
KFleming · 2 March 2024
Agent replied · 10 June 2024
Thank you!
★★★★★ 5/5
TrustpilotHelpful
Always quick to help and fix small problems that arise with new properties
Derek · 15 August 2024
Agent replied · 27 October 2024
Thank you Derek
★★★★★ 5/5
TrustpilotPlaster snagging repair
Lee, the technician came today, managing to fit me in between other jobs. Very clean, neat and tidy as well as friendly and professional. Super chap.
Kevin · 1 December 2023
Agent replied · 10 June 2024
Hi Kevin, thank you for leaving this review, much appreciated!
★★★★★ 5/5
TrustpilotHappy and satisfied
Glad to have major snags done after the 4 week call. Thanks Mr. Joe Turano (site manager), who helped follow-up and resolved my house issues properly.
Tse · 23 November 2023
Agent replied · 10 June 2024
Hi, thank you for this review about our Fairways development.
★★★★★ 5/5
TrustpilotVery professional and friendly man.
Very professional and friendly man.I would recomend.
Barbora · 4 November 2024
Agent replied · 24 December 2024
Thank you
★★★★★ 5/5
TrustpilotPaul Higham
Just had Paul Higham round doing repairs to creaking landing and stairs, job well done and left clean and tidy
Alistair · 21 March 2024
Agent replied · 10 June 2024
Thank you Alistair!
★★★★★ 5/5
TrustpilotJosh arrived on time and was very…
Josh arrived on time and was very friendly and helpful
Lisa · 16 September 2024
Agent replied · 27 October 2024
Thanks Lisa
★★★★★ 5/5
TrustpilotJosh and Lee arrived early and were…
Josh and Lee arrived early and were very friendly, carried out the work and had it done in no time. Great work.
Karl · 6 February 2024
Agent replied · 10 June 2024
Hi Karl, thank you for your review about two of our Customer Service Technicians, they all work really hard so it's lovely when they receive this feedback.
★★★★★ 5/5
TrustpilotPaul Higham Customer service…
Paul Higham Customer service Technician,attended our ensuite shower tray problem .He was very polite, kept us informed of the progress and cleaned up before he left,and advised us of the next step to complete the work.
MR · 17 January 2023
Agent replied · 10 June 2024
Hi Charles, Sorry to read you had a problem with your shower tray but glad that Paul was able to help sort it and that you were very happy with his work, thank you!
★★★★★ 5/5
TrustpilotVery helpful
Very helpful, very polite. Very understanding. You can tell they care.
Anthony · 23 August 2024
Agent replied · 27 October 2024
Thank you Anthony, we certainly do.
★★★★★ 5/5
TrustpilotRepairs by Anwyl, 5*
Had work done today by Richard Nelson and Josh Hough, no mess! Punctual, polite and what they managed to get done today was an excellent job, massive thank you to them both
Joaanne · 22 May 2023
Agent replied · 10 June 2024
Hi Joanne, thank you for your lovely comments about the work completed by Richard and Josh. We have immediately passed your feedback onto them and we know how much they appreciate it - thank you!
★★★★★ 5/5
TrustpilotPeter Giddins and Lee came to complete some cosmetic work following a bannister repair and did such a good job and were so polite. Also left no trace and cleaned up so helpfully
Peter Giddins and came to complete some cosmetic work after a bannister repair
Dorothy · 18 July 2024
Agent replied · 24 August 2024
Thanks Dorothy
★★★★★ 5/5
TrustpilotLee Ashworth from the get go was…
Lee Ashworth from the get go was friendly and informative about the work he carried out, the new lock is perfect and my doors have stopped sticking. Thank you so much
Amy · 14 June 2023
Agent replied · 10 June 2024
Hi Amy, thank you for your review about one of our Customer service team, Lee, we know he really appreciates the feedback! Thanks!
★★★★★ 5/5
TrustpilotGreat customer service
Today we had Chris round to fix some snags in our bathrooms. Lovely gentleman, friendly, happy to help, nothing was too much trouble. One of the only positive experiences I’ve had with Anwyl Homes.
Siobhan · 14 March 2023
Agent replied · 10 June 2024
Hi Siobhan, thank you for your great review about Chris, sorry to hear their might have been other things you weren't happy with, feel free to get in touch with our Customer Service team if you need any help with anything, either via our online webform or by calling 03300 244955.
★★★★★ 5/5
TrustpilotGreat service
Was very flexible to work around timings, quickly fixed the issue with no problems and done a very good job.
Hannah · 4 March 2024
Agent replied · 10 June 2024
Hi Hannah, thank you for this review!
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.