Every review we hold for the Dawlish office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleI cannot express how helpful Sean and the team have been. Totally professional and keen and willing to go above and beyond. And with a genuine smile. They are genuinely happy to be able to help.
We bought a house through Fulfords a while back and Sean and the team have been part of the story ever since. The aftercare provided has been brilliant. Our relationship continues long after we got the keys.
We have had a little property related issue that we needed some help with. I walked into the office a bit worried. Sean saw my face and smiled when he saw me, sat me down and offered me a cup of tea.
He then listened carefully to the problem, and even though it was nothing to do with him, he smiled again and said ‘leave that with me.’
I walked out reassured and smiling.
A few hours later Sean phoned me and said, ‘it’s all sorted.’ 😀
The on going relationship we have with Sean, his team and the company as a whole is such a nice one, it feels like I’ve made a friend.🥰
Iain · 16 November 2025
Agent replied · 15 January 2026
Thank you for your kind words! We are so glad to hear that our team has been helpful and provided excellent aftercare. We believe in going above and beyond for our customers. Kind regards, Lucy, Customer Feedback and Support Team
★★★★★ 5/5
GoogleSean made buying my first home in Dawlish an absolute breeze!
As a first-time buyer (and pretty useless adult) I was completely clueless, but Sean was incredibly patient, attentive and supportive throughout. He explained everything clearly, kept me updated and genuinely went above and beyond to make the process smooth and stress-free. I honestly couldn’t have done it without him. If you're looking for an estate agent who truly cares and knows their stuff, don't think twice. Highly recommend!
Lauren · 15 May 2025
Agent replied · 28 May 2025
Thank you for taking the time to leave us your 5* review and recommendation! I will make sure your comments reach our local team and Regional director. Kind regards, Lucy, Customer Relations.
★★★★★ 5/5
GoogleWe recently sold our house through Fulfords and they were great
We initially dealt with Kim who was very professional but most of the interaction was with Sean
Sean kept us informed through every step of the process, liaising with all third parties. He did everything in his power to ensure the sale went through promptly
A really friendly professional person & a great asset to Fulfords
Thank you Sean, we totally appreciate all the work you undertook for us 10/10 🙂
Lea · 2 April 2025
Agent replied · 3 May 2025
Hello Lea,
Thank you so much for your wonderful 5* review! We're thrilled to hear about your positive experience with Kim and Sean. It's fantastic to know that Sean's professionalism and dedication made the process smooth for you. We truly appreciate your kind words and recommendation.
Best regards,
Lucy, Customer Relations Team
★★★★★ 5/5
GoogleI have sold and bought houses and sold a business with estate agents for many years, having recently acquired a rented property in Dawlish , we were greeted by a very young lady ( Ronnie ) on our first viewing I was quite amazed about her knowledge as apparently she had not been in the job very long , our second viewing with the landlords and Ronnie again was so pleasant and thankfully we were accepted for the tenancy,obviously we had a lot of questions and as normal we had forgot some but we just E Mailed Ronnie and she responded in no time at all ,a rarity in it self with the answer required .
Even on the day of setting up the first month's rent etc and collecting keys all was made so easy by this young lady .
I do have to say we did speak to other members of staff when Ronnie was not there and everyone was so helpful so thank you all for your service
Lorraine and Stuart Lunn
Stuart · 26 March 2024
Agent replied · 29 August 2023
Hi Stuart, It is great to read your about your experience with our local team and thank you for your 5* review! - Best wishes, Scott @ Customer Care.
★★★★★ 5/5
GoogleThe team at Fulfords are fantastic. I am in the process of purchasing a house through them and I can’t fault them at all. They have been open, super friendly and extremely committed to both buyer and seller. I haven’t had to chase anything at all. An absolute must for the customer! They have kept me informed at all times, which has made this such a positive experience. I don’t really know what I expected but I am confident that I am in safe hands. I feel valued as their customer . A shout out to Kim, Jessica, Sarah and Steve! Thank you so far.
Mandy · 11 December 2023
Agent replied · 1 January 2024
Many thanks for your outstanding 5* review and your kind words. Best wishes, Lucy, Customer Relations.
★★★★★ 5/5
GoogleI have recently rented my property in Dawlish with Fulfords and being a ‘first time’ landlord, they made it so easy with all the guidance, explanation and assistance they offered!!
Chloe MacClinton was my main point of contact and she has been professional in every manner, knowledgable and extremely efficient!
Thank you to Chloe and her team for making it all happen so smoothly.
I highly recommend Fulfords lettings and wouldn’t use anyone else.
Adrienne · 26 March 2024
Agent replied · 1 October 2023
Thanks for the excellent 5* review and recommendation! Best wishes, Lucy, Customer Relations.
★★★★★ 1/5
GoogleWould give zero stars if I could. Myself and my Husband have had a very unpleasant time with Fulfords and our old landlord. We rented a property in Dawlish which amazed us that they rented it out to us in the dire state it was in. It was seriously run down, filthy and reeked of cat urine. The landlord had left so many of his belongings in there including tons of paint tins that had gone rock hard with brushes left in them. Dangerous decking the list goes on. It soon became very clear to us the house had not been looked after by the landlord at all. As we were constantly contacting Fulfords with issues which included very dangerous and hazardous ones. Every time they were so slow at sorting out the issues and they were happy to leave us with dangerous roof tiles falling of the roof and we were not able to sleep in our own room due to bird mites . Nothing was ever urgent to them. The branch is full of liars, and some very rude staff one in particular called Tammy. She was constantly sarcastic to me on the phone and rude. She tried arranging viewings with little or no notice. She lied saying we were responsible to remove a mouldy non working fridge freezer when we moved that lord had left in the property even though we had evidence in an email showing we did not have any responsibility to take it with us. We have finally left the property and would never ever recommend Fulfords to anyone, so please be aware.
Kimberley · 17 October 2025
Agent replied · 15 January 2026
We are deeply sorry for the negative
experience you had with our company. We take all feedback seriously and we
appreciate you bringing this to our attention. Please email me at
EAComplaints@Connellsgroup.co.uk if you wish to discuss this further. Kind regards,
Lucy, Customer Feedback and Support Team.
★★★★★ 5/5
GoogleThe whole process of renting a flat in Dawlish Warren was handled very professionally and efficiently by Chloe McClinton in the Dawlish office. There was a lot of paperwork mostly online, and all of this was explained thoroughly to us by Chloe. Ronnie McBean was also very helpful and patient with all our queries. A big thank you to Fulfords for enabling us to move quickly into the lovely flat.
Jennifer · 26 March 2024
Agent replied · 29 October 2023
Many thanks for the fantastic 5* review. Kind regards, Lucy, Customer Relations.
★★★★★ 1/5
GoogleOur experience with Fulfolds Dawlish was very bad.
From one very patronizing agent basically saying you don't like like you can afford this property! To a different agent same property, offer accepted great.... no unfortunately not. This agent decided to just ignore emails and phone calls for over two weeks.
We decided to continue our search and have found a lovely new home.
The property is now up for sale with a different estate agent, hopefully they will sale it soon.
Aron · 26 March 2023
Agent replied · 28 May 2023
Hello, I am sorry if you were not happy in your experience with us. If you wish to share any further comments about your experience, please do email me at review@countrywide.co.uk
Kind regards, Lucy, Customer Relations.
★★★★★ 1/5
GoogleI wrote the initial 5 star review below when Clare Hannaford was in charge at Dawlish. Not sure what’s going on now- I can’t get anyone to answer my queries despite being long term, loyal customers. Perhaps they’re only interested in new business now which is worrying.
As landlords, we have rented our house through Fulfords Dawlish for several years now and have received excellent support from Claire Hannaford. She is always reliable, very responsive and accurate. We have also found Teresa equally helpful. We thoroughly recommend the lettings service at Fulfords Dawlish.
R · 26 March 2023
Agent replied · 28 May 2023
Thank you for taking the time to leave this feedback, we take all comments seriously and this has been passed on to the Regional Manager to discuss with the branch to see how they can improve for the future. If you would like to go through this in more detail at all, please do email me at review@countrywide.co.uk Kind regards, Lucy, Customer Relations.
★★★★★ 5/5
GoogleMy late husband and I felt extremely grateful to have chosen Fulfords in Dawlish, and in particular Claire Hannaford, to help us in every way on our letting journey. Her skill in advising and guiding us towards our eventual tenants over the years is exemplary and all with the friendliest and caring manner. When my husband became ill with dementia her patience and understanding was amazing and it was always a real pleasure to go in with him to the office. I would recommend anyone to use the letting services Fulfords offer.
Lyn · 26 March 2022
Agent replied · 28 May 2023
Many thanks for your outstanding recommendation and 5* review. Best wishes, Lucy, Customer Relations.
★★★★★ 5/5
GoogleAbsolutely brilliant!!
We have just sold our home using Fulfords in Dawlish and they were brilliant from start to finish. What are very difficult and challenging times for all at the moment were dealt with so well by Keith, Tanya, Yasmine and the team at the Dawlish office. Nothing was ever too much trouble and they kept us informed and worked very hard throughout the whole selling process. Keith and his team are a credit to the company and more so, a credit to themselves.
Thank you so much.
Paul · 26 March 2022
Agent replied · 28 May 2023
Thank you for taking the time to share your experience and for your wonderful 5* review! Kind regards, Lucy, Customer Relations.
★★★★★ 5/5
GoogleMy elderly mother needed to move back to Essex after losing my Dad. Having never been through the house buying/selling process on her own and family being 300 miles away, Keith was brilliant. She is not tech savvy and he helped making calls, sending emails, printing documents and keeping family in the loop. I would higly recommend Fulfords Dawlish for their courteous, professional and kind service. They always treated Mum with the utmost respect. Five Star thank you.
Mandie · 26 March 2022
Agent replied · 28 May 2023
Many thanks for your fantastic 5* review and recommendation. Best wishes, Lucy, Customer Relations.
★★★★★ 5/5
GoogleClare Hannahford was really helpful is finding me the perfect property with great transport links, close to work and right next to the beach with a reasonable price. She was very open and honest and helped me find what I needed to suit my needs. Teresa Cater was very helpful in getting me set up in the property and both were very good at getting back to me and making everything go smoothly despite the many challenges and pressures covid-19 had made. Thank you for your assistance. Very grateful for you help.
Danielle · 26 March 2021
Agent replied · 28 May 2023
Thank you for taking the time to leave us this great 5* review. Kind regards Lucy, Customer Relations
★★★★★ 5/5
GoogleMe and my partner were seriously impressed with how helpful, friendly and attentive Chloe and the team were at Fulfords Dawlish. They were all a massive help every step of the way and made everything hassle free for us. We couldn't recommend them enough! Thank you guys!
Nathan · 26 March 2024
Agent replied · 28 May 2023
Thank you Nathan for such wonderful comments about our local team! Best Wishes, Scott @ Customer Care.
★★★★★ 5/5
GoogleClaire and Teresa were extremely helpful in our search of a property to rent! They took time in asking what we were looking for in a property and actually recommended the property we are now living in as we hadn’t seen the listing! We found both ladies very professional and we liked that we wasn’t being ‘pushed’ into any decisions. We are happy we chose to rent through Fulfords as the aftercare we have received since moving in is as great as the initial service!
Toni · 26 March 2020
Agent replied · 28 May 2023
Thank you for such a glowing review of our local team and 5* review! Kind regards, Scott
★★★★★ 5/5
GoogleI would like to thank Manager Jazz, Tanya and the rest of the team who worked hard on mine and my sister's behalf selling our late father's property. They kept us updated at every stage of the process and were professional throughout, not only on this property but on one we sold 2 years ago, hence why we used them for a second time. We would highly recommend Fulfords Dawlish and would have no hesitation using them again should the need ever arise.
Kevin · 26 March 2020
Agent replied · 28 May 2023
Thank you for your wonderful 5* review! It is always great to read such positive comments about our dedicated local team. Best wishes, Scott
★★★★★ 5/5
GoogleWe have just sold our property through Fulfords, as Estate Agents go they have probably been the best we have had to deal with, in the respect that they are very down to earth, friendly, helpful, professional and proactive. Its a great team and all have played a part in the sale of our house, but for us the most helpful and reassuring has been Tanya, so thanks very much to Tanya and the team for supporting us and helping us get through a very stressful few months, i would reccommend this Estate Agent to anyone, slightly more expensive but worth it, as you feel they want to acheive the best price for your property and put in the effort to get it
Lynne · 26 March 2020
Agent replied · 28 May 2023
Thank you for the 5* review and it is great to read of your experience with our Fulford team and I would like to wish you the very best for the future. Kind regards, Lucy.
★★★★★ 5/5
GoogleWe recently bought our first home via Fulfords in Dawlish. Jazz was our contact throughout the process and I honestly believe that if she wasn’t we could have potentially lost out on purchasing our dream home. Jazz was informative and understanding of our situation as well as being supportive during the process of buying the property.
Throughout the whole process Jazz would push solicitors when needed and made sure that everything happened as it should, she really did go above and beyond what her job description probably requires her to do! Always there to answer our questions, I would have no hesitation to recommend her or Fulfords services in the future. Thank you again for helping us find and buy our dream home.
Katie · 26 March 2019
Agent replied · 28 May 2023
Thank you so much for such a fantastic 5 star review. As always, we are glad to hear excellent feedback about the service we provide to our customers. I will pass your comments on to Jazz and the entire staff at Fulfords, Dawlish branch. Best of luck settling into your new home.
Kind Regards,
Sarah
★★★★★ 5/5
GoogleWell what can I say for service!!!! The agent Stacey from Fullfords was AMAZING!!!
Seriously went above and beyond to ensure that my house was sold, in a timely manner and more importantly at the price I wanted.
She would be contacting me out of hours (as per my request) with updates etc. To ensure a smooth sale for both sides.
I would recommend Fullfords as the estate agents and would highly recommend Stacey McAuley as the person To assist with buying/selling your home.
Jamie · 26 March 2019
Agent replied · 28 May 2023
Hi Jamie, thanks for your wonderful 5* review and recommendation. I'm delighted you received such a great service from Stacey at Fulfords. Best Wishes, Tracey.
★★★★★ 5/5
GoogleWe have recently bought through Fulfords, not an easy sale I think. Stacey was tops, patient, understanding and efficient. She and Jazz both rang when they said they would and dealt with our queries and requests in a cheery and helpful manner. We are now in and they continue to be of great help. Can not praise Stacey, Jazz and Fulfords enough. I wouldn't hesitate to recommend Fulfords especially if all the staff are as honest, helpful and positive and these two. Well done both.
Sandy · 26 March 2019
Agent replied · 28 May 2023
Hi Sandy, thank you very much for your five star review and kind comments. I'm pleased to hear that Stacey and the team provided you with excellent service. All the best, Mike.
★★★★★ 5/5
GoogleChloe and Tammy were excellent - they made my move in process so smooth. From finding the property , to arranging a video viewing then getting me moved in on the day when I was under some time pressure. They are friendly and professional. The flat itself is really lovely and the inventory and set up were great.
Jeanie · 26 March 2023
Agent replied · 28 May 2023
Thank you for taking the time to share your experience and for your wonderful 5* review! Kind regards, Lucy, Customer Relations.
★★★★★ 5/5
GoogleAbsolutely brilliant, the whole process from viewing to moving in was a joy. Even when requesting an earlier move in date, this was not a problem. All were professional and polite throughout, especially Roni who was a star. Big thanks to everyone
Devon67 · 26 March 2024
Agent replied · 6 July 2023
Thanks for the excellent 5* review! Best wishes, Lucy, Customer Relations.
★★★★★ 5/5
GoogleI am most impressed with the professionalism shown by Claire and Teresa at Fulfords Dawlish lettings department. They listened to my requirements and fulfilled my expectations completely. They are diligent and conscientious and i have been very happy with the quality of the tenants they have sourced. I have used them several times now, and will be using their services again in future i am sure. Thank you Claire and Teresa...your help has been much appreciated.
Denise · 26 March 2019
Agent replied · 28 May 2023
Hi Denise
Thank you very much for this excellent review and the 5 star rating! I am delighted to hear that Claire and Teresa have provided such good service and have been able to provide you with quality tenants!
Kind regards, Jake
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