5/5
TrustpilotHazelfields
We had a lovely, friendly meeting with Collette yesterday.She was very patient and answered all our queries.We are very pleased with the service provided and hope to be in our new home soon.
Trusted Agent profile · Darwen
Elan Homes Darwen reviews
★★★★★
301 reviews across 2 platforms
Milking Lane, Lower, Darwen, BB3 0RB
Part of Elan Homes, see every office.
Elan Homes's office in Darwen, at Milking Lane, is rated 4.1 out of 5 across 301 reviews on two platforms, including 3 Google reviews rated 4.0.
Reviews
Every review we hold for the Darwen office, from every platform, shown as written. First names only.
Trustpilot5/5
TrustpilotA lovely personable approach.
A lovely personable approach.Very informative Rosie gave a great first impression
Agent replied · 10 June 2024
Barry,Many thanks for your kind comments about Rosie.We hope you can find a Home you will love inside and out at Hazelfields.ThanksElan Homes
5/5
TrustpilotThe team have been very helpful…
The team have been very helpful throughout the whole process so far. They are quick to respond and very easy to contact.
1/5
TrustpilotI am writing again as no response from…
I am writing again as no response from Elan Homes to the many complaints, particularly to the dire situation regarding the eyesore that you call a biodiverse green meadow that is a rubble-filled mess at the back of the development.
5/5
TrustpilotGood experience and very timely with…
Good experience and very timely with responding to queries
Agent replied · 10 June 2024
Thank you for your comments - if you require any further assistance please do not hesitate to let us know.
5/5
TrustpilotNew home purchase
Jonathan in the sales was excellent and very pleasent to deal with.
Agent replied · 10 June 2024
Hi David,Many thanks for your kind comments about Jonathan.We hope you have many happy years in your Elan Home.ThanksElan Homes
5/5
TrustpilotExcellent support offered by Ally at…
Excellent support offered by Ally at Kniver, communication has been great and we are looking forward to our new Elan home.
Agent replied · 10 June 2024
Many thanks for your kind comments Fiona, we will pass these on to Ally.Thanks Elan Homes
5/5
TrustpilotBeautiful new homes
Beautiful, spacious homes with great attention to detail. Very impressive for modern new builds!
Agent replied · 10 June 2024
Hi Vikki - thank you soo much for your comments - we strive to achieve real attention to detail and build homes we would all like to live in.
5/5
TrustpilotHelpful and reliable.
Gave good, accurate information. Not pushy but kept in contact at the times agreed.
Agent replied · 10 June 2024
Hi Ian - thank you for your review. Our service standards matter to us. Please do let us know if there is anything else we can do to help.
5/5
TrustpilotJanet’s Customer Service was fantastic
Janet’s Customer Service was fantastic. Informative and empathetic. 100% would recommend to a friend.
5/5
TrustpilotThe lady was very informative and very…
The lady was very informative and very helpful a credit to your company.
Agent replied · 10 June 2024
Thank you soo much for your kind words Catherine - we will be sure to pass them onto Shirley. If you require any further assistance please do let us know
5/5
TrustpilotSales Visit.
We found your representative (Shirley) welcoming, and informative, and answered all our questions.
Agent replied · 10 June 2024
Hi Keith, thank you for your review - if we can be of any further assistance please do let us know
5/5
TrustpilotMy visit to Balmoral Gardens today
Rosie, the Elan advisor was very helpful. She explained my options to make a possible purchase and the various property types and availability.
5/5
TrustpilotGood service and quick response to…
Good service and quick response to queries
5/5
TrustpilotBrilliant service and communication…
Brilliant service and communication from Rosie, a real pleasure to deal with. Refreshingly honest and straightforward explaining all the different options available to us.
5/5
TrustpilotGreat homes
Great service from wholeTeam.
Agent replied · 10 June 2024
Thanks for the review.Elan Homes
5/5
TrustpilotExcellent experience discussing a…
Excellent experience discussing a potential purchase with Rosie. She was professional, welcoming and informative.
4/5
TrustpilotFabulous lady on site that was very…
Fabulous lady on site that was very informative and tried to please in every way
5/5
TrustpilotRosie did everything she said she would…
Rosie did everything she said she would do.
1/5
TrustpilotAvoid at all costs at Wrea Green.
Avoid at all costs at Wrea Green.To the MD pick up the phone and speak to me then.
5/5
TrustpilotGreat Customer Service
Great customer service.Gave plenty of information.Overall great experience.
5/5
GoogleRating only, no written review.
5/5
TrustpilotBrilliant and fast valuations
Rating only, no written review.
5/5
TrustpilotExcellent information from Rosie.
Rating only, no written review.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
