5/5
TrustpilotThanks to George and Dartford Lettings
Thanks to George and Dartford Lettings. True professional and always willing to go extra mile for us during what was a very difficult time.
Trusted Agent profile · Dartford
Wards Dartford reviews
★★★★★
1,964 reviews across 2 platforms
Harlend House, High Street, Eynsford, Dartford, DA4 0AB
Wards's office in Dartford, at Harlend House, is rated 4.7 out of 5 across 1,964 reviews on two platforms, including 74 Google reviews rated 4.9.
Reviews
Every review we hold for the Dartford office, from every platform, shown as written. First names only.
Trustpilot5/5
TrustpilotHelpful person
Had a very good experience with a bright thoughtful helpful person called Shahla.
Agent replied · 11 June 2024
Hello Graham,Thanks for your review, we're delighted you're happy with our service.Best wishes, Wards of Ashford Estate Agents
5/5
TrustpilotFast responses!
Abi is dealing with any enquiries very quickly, she always responds within a few hours. Thank you for helping me with my BTL property.
5/5
TrustpilotWonderful team
We had a fantastic experience with the rainham branch during the purches of our first property. Judy and Ali helped us to find the house and was involved through out of the purches making sure that each detail is dealt with properly and that our needs are met. It was great working with them and definitely will recommend them to out friends and family.
4/5
TrustpilotWards helpful to new landlord
Wards have generally been very helpful for us as new landlords guiding us through the process. One miscommunication that caused a little confusion has been the only reason I have not given them 5 stars.
Agent replied · 11 June 2024
Thank you for taking the time to leave a review. Best wishes,Wards of Kent
5/5
Trustpilotexcellent service from Milly
I bought a property from Milly in Dartford Branch. She was professional , knowledgeable and friendly finding me the correct property in no time . all queries and concerns dealt with professionally and efficiently. highly recommend this estate agent and would use them again.
Agent replied · 11 June 2024
Julia, thank you for your kind comments. Glad to have helped you. Best WishesWards
5/5
TrustpilotIt's quite amaizing workers and I got the most transparent and explicit understanding of how successful it is to afford a propert
It's quite amaizing and a pleasant experience with, wards letting, I spoke with one of the workers and I got the most transparent and explicit understanding of how successful it is to afford a propert
Agent replied · 11 June 2024
Thank you for taking the time to leave a review. Best wishes,Wards of Kent
1/5
TrustpilotThis is overrated agency
This is overrated agency! I was a tenant in a flat and when my agreement was about to finish they where trying to get money for everything they could! My advice is to get insurance for the property you are about to rent!
Agent replied · 11 June 2024
Dear VesoThank you for taking the time to leave a review.Customer satisfaction is of the utmost importance to Wards and it is therefore disappointing to read your comments in respect of the proposed deposit deductions. When a tenant leaves a property, if there are dilapidations or damage to the property over and above fair wear and tear, the landlord may request that the cost of these repairs be deducted from the tenant's deposit. Wards act as an intermediary in this respect and relay this information to the tenant. Wards are not responsible for deciding how much is requested. Having reviewed your file we note that you were not in disagreement over the repairs that were sought. Wards have a duty not only to the landlords of the properties that we manage but also to the tenants in situ and we apologise if you have been unhappy with your experience. We would welcome the opportunity to address your concerns more fully should you wish and our Customer Relations Department can be reached on 01702 540802 or at customer.relations@arunestates.co.ukKind regardsWards
5/5
TrustpilotGoing the Extra Mile
I really appreciated the excellent communication and swift responses I received from Louise who was dealing with the sale and Joseph who was dealing with our mortgage.
Agent replied · 11 June 2024
Hi Mr. Jones,Thank you for leaving a review! It's great to hear how positive your experience with Louise and Joseph has been throughout your process.Best wishes,Wards.
5/5
TrustpilotGreat Ward's Team!
The Letting Team at WardsOfKent was great!. Prateek in particular was very exceptional and showed high level of professionalism throughout the referencing. I also got a good package from Ward's after getting the accommodation.
Agent replied · 11 June 2024
Thank you for taking the time to leave a review. Many thanks,Wards of Kent
5/5
TrustpilotWards Letting Services Review
Have used Wards for the last 3 or 4 years and they always priovide a very prompt, efficient and professional service - no complaints at all.They always find me excellent tenants and their overal package is very competitively prticed.I'd have no problems reccommending them to any Landlord.
Agent replied · 11 June 2024
Hello, Thank you for taking the time to leave a review. Many thanks,Wards of Kent
5/5
TrustpilotExcellent Team
Very pleased with the whole conversation and helpful team, An absolute pleasure to deal with. We had two agents in the beginning but Ward's were by far the most, helpful and professional. Also a good experience with Jodi Watson &George they’ve been keeping in touch and also made me feel rest assured I’m in the right place. You deserve an award 🥂🤝
5/5
TrustpilotSam at Wards was fantastic
Sam at Wards was fantastic. She listened to what we wanted when buying a house and did her very best to find us our perfect home.She gave us weekly updates and made us feel really as though she had our best interests at heart.
Agent replied · 11 June 2024
Thank you for taking the time to leave a review. Best wishes,Wards of Kent
5/5
TrustpilotGreat experience from the whole team!
Great experience from the whole team!! Would definitely recommend if you’re buying a new home.
Agent replied · 11 June 2024
Good Afternoon. Thank you for taking the time to leave a review. We appreciate the recommendation! Many thanks, Wards
5/5
TrustpilotProfessional and Personable
I cannot fault Abi and Hamid, the attention to detail and the eagerness to go the extra mile means it's been easy for us to find tenants in a very short space of time. I'd highly recommend this professional and personable team.
Agent replied · 11 June 2024
Thank you for taking the time to leave a review. Best wishes,Wards of Kent
5/5
TrustpilotWards experience
Our experience with wards was very good especially Hanna Roberts who kept us informed every step of the way, would highly recommend them
5/5
TrustpilotAmazing experience with wards for the…
Amazing experience with wards for the process of renting our new home. Tony and Laura from the medway branch on medway City estate were amazing so helpful and replied to emails very quickly. Helped so much every step of the way would highly recommend
Agent replied · 11 June 2024
Thank you for taking the time to leave a review. Best wishes,Wards of Kent
5/5
TrustpilotSuperb service
Highly recommend Wards for their professionalism and efficiency. Tim and Nick from the Ashford branch have been incredibly helpful while dealing with everything, keeping us well informed throughout and ensuring the process run as smooth as possible. Really pleased with the service they provide, can’t fault them.
Agent replied · 11 June 2024
Hello, Thank you for taking the time to leave a review. Best wishes,Wards of Kent
5/5
TrustpilotJesse from Chatham wards office helped…
Jesse from Chatham wards office helped me a lot finding a good buyer.
Agent replied · 11 June 2024
Hi Blerim,Thanks for your review. We're happy to hear that Jesse was able to find you a good buyer. All the best,Wards of Kent
5/5
TrustpilotThe Wards team have been so helpful…
The Wards team have been so helpful throughout the whole Buying process. Honi Jeynes especially, has been so helpful and has kept me informed of progress as we move along what can be a very stressful journey. A very professional service received and a big thank you!
Agent replied · 11 June 2024
Hello, Thank you for taking the time to leave a review. Best Wishes, Wards of Kent
5/5
TrustpilotKenny at the beginning
Kenny at the beginning, Sam and Adam throughout, allowing me extra visits as and when I asked, nothing was too much trouble Also the girls in the office were very helpful when Sam or Adam wasn’t there And finally Kim, extremely supportive and kept me updated all way through which was very helpful for me as the situation was getting quite stressful
5/5
TrustpilotFantastic service from Dartford Lettings
Fantastic service from Dartford Lettings once again!! Had to find a new tenant for a previously managed property through Wards and within just 3 days they had 5 viewings and agreed a new tenancy. Incredible performance from Marina, George and Gracie, Thankyou!
Agent replied · 11 June 2024
Thank you for taking the time to leave a review. Best wishes,Wards of Kent
5/5
TrustpilotGreat people and great service
I bought my flat 4 years ago through Wards and have just used them to sell it. From the marketing through to the completion of the sale, I have appreciated the expertise and advice of the team - Judy, Jason, Debbie, Dawn and Matt. They have made sure to stay in good contact with myself, my buyer and my solicitor and always remain enthusiastic and friendly!
5/5
TrustpilotGreat help finding our first home :)
Wards were extremely helpful in supporting us with our property search over the past year. Especially Alex who has been amazing !
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