Trusted Agent profile · Dartford
★★★★★
1,975 reviews across 2 platforms
2 Hythe Street, Dartford, DA1 1BX
Reeds Rains's office in Dartford, at 2 Hythe Street, is rated 3.7 out of 5 across 1,975 reviews on two platforms, including 79 Google reviews rated 4.6.
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Every review we hold for the Dartford office, from every platform, shown as written. First names only.
5/5
TrustpilotFriendly professional common sense advice
All staff were very approachable i never had any problems getting in touch if they were not available when I phoned they returned call very quickly always friendly and dealt with marrority of my viewings very professional always on hand with common sense advice
5/5
GoogleThe best Estate Agent I dealt so far. Respond quick and always follow up closely. Highly recommend!
Thank you for your kind review.
5/5
TrustpilotLara the sales agent was very helpful…
Lara the sales agent was very helpful and friendly. She has kept us up to date through the entire process!
5/5
TrustpilotExpert team & a pleasure to do business with.
Really pleasant, patient, knowledgeable & experienced staff. They dealt with multiple complexities calmly and efficiently.We are really grateful for their support throughout the sale process.
5/5
TrustpilotJust Brilliant
Really pleased with the whole of St Helens Team. Thank you for your professionalism and at the same time warmth. Brilliant Customer Service from Hayley, Callum, Ellie and Jordan.This was not always the case with Reeds Rains. Things have really been turned around. Even down to having an allocated person at head office.Well done all and thank you
5/5
TrustpilotGood service
Very friendly staff who responded quickly to any enquiry. Staff are also very knowledgable about the buying/selling process.
5/5
TrustpilotReeds Rains
Reeds Rains They have been very informative and kept us up to date every step of the way so far. This is my first time selling a property and they have been helpful and made it a little easier.
5/5
TrustpilotThank you
Friendly helpful staff giving us the advice we needed to sell our property. Thank you.
Thank you!
5/5
TrustpilotWe have been on the market with 2 other…
We have been on the market with 2 other estate agents prior to reeds raines and not sold we transferred to Reeds Rains they go above beyond and now we have sold Thankyou so much Mr Abbott
1/5
TrustpilotVery poor customer service
Very poor customer service, terrible communication. When this was raised with them, it was completely ignored. Will deal with the other agent on this sale.
Hi Paul,I'm sorry you have not been pleased with the service you've received from Reeds Rains. Customer service is of paramount importance to us. Please can you email enquiries@reedsrains.co.uk with some further information such as the branch you had dealings with, referencing this review.Kind regards,Reeds Rains
5/5
TrustpilotExcellent service by Niamh…
Excellent service by Niamh Titterington! Following a couple of months of searching for the right rental property, I have come into contact with Niamh a few times now. Each time she has been friendly and accommodating, even staying late to ensure I was able to view a property I liked. Very much appreciated.
5/5
TrustpilotCommitted to service delivery 5*****
Thanks to ReedsRains letting Agents in Chorley, Leyland and especially BamberBridge I have enjoyed exceptional standards of service with the management of my portfolio and at this time would like to give particular mention to Katie Bonar who has seamlessly continued to maintain such high standards since taking over from her predecessor at that office
5/5
TrustpilotProfessional and Helpful
Professional and very helpful. Always responded quickly to calls and kept us updated regarding the property sale, advising us along the way
5/5
TrustpilotReeds Rains
Reeds Rains - St Helens, Staff were incredible. Even though I didn't buy my first home through Reeds Rains they were still able to help me find the best mortgage out there. They even beat a deal I had been quoted from own bank who I've been with for the last 14 years. Couldn't be happier 🤗
5/5
TrustpilotREEDS RAINS BURNLEY - DAWN
This was our first experience of Reeds Rains and Dawn in the Burnley branch was fantastic. Great comms and really helpful. She made the process of purchasing our first buy-to-let investment a lot easier. We intend to use their tenant find service as we know we’ll get good service. Thank you!
5/5
TrustpilotReeds Rains Rothwell - Maria H
Reeds Rains Rothwell, Maria Hammill what a superstar. We started our house buying journey in july 2021!!! 9 months later Maria got us over the line . Kept us up.to date every step of the way and went out of her way to help. Couldn't reccomend her highly enough...over the moon. Thank you.
5/5
TrustpilotThank you Adele Coleman
I would like to immensely thank Reeds and Rains agency for the attention they have given me since the beginning of the process of renting my house.However, I must mention Adele Coleman who was extremely polite, friendly, and always available to help me in my process.Adele, YOU ARE THE BEST 😊Thank you VERY MUCH 🙏🏼🙏🏼🙏🏼
1/5
TrustpilotThey let us down when buying our first …
They let us down when buying our first house and on day we picked keys up and my solicitor told contracts been exchanged and we can go down and pick keys up , only to find the people who sold me house was still in and they didn't move out till 5pm and they handed me the key so very unpleasant experience, and reedsrains wasn't interested.
5/5
TrustpilotReeds Rains York
Reeds Rains, York have just sold a property on our behalf going through an incredibly difficult solicitor. The many staff I spoke to were excellent but in particular Ms Annie Sutton who went above and beyond the call of duty to bring the sale to a positive conclusion. I cannot recommend them highly enough
5/5
TrustpilotGreat service
Currently looking for a house to rent in the Didsbury area and Reeds Rains have been amazing. There are literally no rental places available at the minute and the team has been trying hard to find something that fits my budget and requirements. Hopefully, I will find something soon with Reeds Rains
5/5
Trustpilotamazing from start to finish would…
amazing from start to finish would highly recommend
Thank you for the review!
5/5
TrustpilotThis company delt with the seller we…
This company delt with the seller we were buying the house off, but also kept us updated with what was going on, on top of all of that the staff are lovely people l had the pleasure of meeting them the other day very helpful and friendly and I would recommend them to anybody
5/5
TrustpilotExcellent Service
I have recently purchased my first property through Reeds Rains. The experience was extremely positive and as a first time buyer they assisted me through the process. Alison and Becky at Bamber Bridge Branch assisted me with my purchase and I cannot thank them enough as I am now in my dream first home.
5/5
TrustpilotKaty from Congleton’s branch was super…
Katy from Congleton’s branch was super helpful, as a tenant she kept me fully informed during the whole process, was very approachable and efficient and a pleasure to work with
Hi Sam - Thank you for your great review!Many thanks,Reeds Rains
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