Every review we hold for the Darlington office, from every platform, shown as written. First names only.
★★★★★ 5/5
TrustpilotSuzanne and Craig are incredibly…
Suzanne and Craig are incredibly helpful, as managing agents and estate agents. Always get the work done, communicate honestly and professionally haven’t had a problem with them.
Shehzad · 11 July 2025
Agent replied · 10 October 2026
Thanks very much for such a kind review Shehzad!
★★★★★ 5/5
GoogleA very good service from the letting agent (Jaime)
Great property.
Azeez · 14 December 2025
Agent replied · 14 April 2026
Hi, Azeez. Your feedback is highly appreciated. Thank you for the review!
★★★★★ 5/5
GoogleCraig and Suzanne are always there to help and resolve any issues. Very understanding and willing to offer any assistance. I have had a very positive experience with this company and I even received a new tenant gift box which was shocking as I have never had this before. Would fully recommend them in finding your new home!!
Loishana · 12 April 2024
Agent replied · 11 June 2024
Hi, Loishana. Thank you so much for leaving us a stellar review!
★★★★★ 5/5
GoogleLovely service and house.
Oghenekevwe · 14 January 2026
Agent replied · 14 April 2026
Hi, Oghenekevwe. We are thrilled to learn that you had a positive experience with us!
★★★★★ 5/5
TrustpilotVery good company
Used this company earlier this week can’t commend Brian enough who handled everything professionally.
ROBERT · 26 September 2025
Agent replied · 25 December 2025
Thanks for the kind review Robert.
★★★★★ 5/5
GoogleFantastic experience.
Uche · 14 January 2026
Agent replied · 14 April 2026
Hi, Uche. Thank you so much for leaving us a stellar review!
★★★★★ 5/5
TrustpilotExcellent service.
As an investor I needed a hands off solution, these guys are great!
Wayne · 1 October 2025
Agent replied · 25 December 2025
Many thanks for your honest review Wayne.
★★★★★ 5/5
TrustpilotStaff recognition
Brian. B is a great guy, goes the extra mile to help out.
Nic · 21 September 2025
Agent replied · 25 December 2025
Thanks for the awesome review Nic. Great to hear that Brian was so helpful
★★★★★ 1/5
TrustpilotBad company' had trouble with the…
Bad company' had trouble with the online app' no help from casle homes' there all nice at the start' but not nice when you ask for help' do not go with then'
Benson · 7 February 2025
Agent replied · 10 October 2026
Hi Benson. We are Castle Homes, an estate agency based in Darlington. We don't have you logged on our system and no one in the office recognises your name, so I think you may have us confused with another company with the same or similar name? If that's the case, could I ask you please to remove this 1 star review, which is damaging to our good reputation. If I'm mistaken and we have in fact let you down, please contact me directly and I'll do what I can to put things right. Many thanks, Craig Walsh, MD Castle Homes. 0330 124 8889 craig@castlehomesproperty.co.uk
★★★★★ 5/5
TrustpilotI could not be happier with the work…
I could not be happier with the work this company's done.from start to finish they were professional, reliable,and clearly took pride in their work.the tarmacking was completed to a high standard .I would highly recommend this company to anyone lookingfor a quality tarmacking work.
Customer · 7 August 2025
★★★★★ 5/5
GoogleCastle Homes provided a highly professional and personal service. Thorough, prompt and a tailored approach to the sale made our life easy and the sale progressed without a hitch. Highly recommended.
Greg · 3 December 2024
Agent replied · 10 December 2024
Hi, Greg. Thanks for taking the time to share your positive experience. We truly appreciate it!
★★★★★ 5/5
GoogleCastle Homes have guided us really good, They have guided us in every single moment when ever we have doubts and suzzan is our guide, I had really good experience with her, she is so kind and good patients.
Jithin · 4 June 2024
Agent replied · 11 June 2024
Hi, Jithin. We appreciate the kind words and are glad we could provide you with a positive experience!
★★★★★ 5/5
GoogleI have been with Castle Homes for nearly three years now. Craig and Suzanne have been really supportive to me as a first time landlord. They found me excellent tennets and manage the day to day aspects of the property keeping me informed of any problems.
Matthew · 14 November 2023
Agent replied · 11 June 2024
Thanks for taking the time to review us Matthew.
★★★★★ 5/5
GoogleSuch a quick and smooth process, estate agents are so useful! I’ve had a great experience renting from the company. Nothing is too much trouble and no question is too silly to ask. Highly recommend!
Chloe · 12 May 2024
Agent replied · 11 June 2024
Hi, Chloe. Thank you so much for leaving us a stellar review!
★★★★★ 5/5
GoogleSuzanne, she is one of the most smart and brilliant women that I mate ,she know very well how to take care of tenant from mh previous experience is that they now how to handle tenant and land lord.
Robi · 12 February 2024
Agent replied · 11 June 2024
Hi, Robi. We appreciate the rating, and are glad we could provide you with a positive experience!
★★★★★ 5/5
GoogleReally helpful when buying my first home. Kept in contact every week with update in a way that was best with me.
Ellen · 26 November 2024
Agent replied · 10 December 2024
Hi, Ellen. Thank you so much for leaving us a stellar review!
★★★★★ 5/5
GoogleCraig and Suzanne have been outstanding in the service offered and critical to my search for a property in the Middlesbrough area. Their market knowledge has been most helpful and I would recommend their organisation and services to friends and family.
Marian · 14 December 2023
Agent replied · 11 June 2024
Thanks for the kind review Marian.
★★★★★ 5/5
GoogleAbsolutely brilliant people - warm, friendly and professional! Always happy to have a chat about anything they can help with and point you in the right direction where they need to.
Arnie · 21 August 2025
★★★★★ 5/5
GoogleCraig and Suzanne have gone above and beyond with getting my property fixed up and ready to let when I was sorely let down by another firm. A true family business with a real understanding of the local market.
Adrian · 14 December 2023
Agent replied · 11 June 2024
Thanks for the kind words Adrian.
★★★★★ 5/5
GoogleGreat husband-and-wife team to work with. Received really good service and all of my questions were answered fast and with a smile. I’ll certainly be recommending them to friends and family!
Niki · 12 May 2024
Agent replied · 11 June 2024
Hi, Niki. Your feedback is highly appreciated. Thank you for the review!
★★★★★ 5/5
GoogleHad an amazing experience with Castle Homes! Craig and Suzanne are so knowledgeable and provide a tailored service with a very caring approach. I 100% would recommend going with Castle Homes.
Jordan · 12 May 2024
Agent replied · 11 June 2024
Hi, Jordan. Thank you so much for leaving us a stellar review!
★★★★★ 5/5
GoogleSuzanne impressed me with her professionalism when I was house-hunting for a rental property. When I had completed the purchase I made a beeline for her business in order to find tenants. I was not disappointed. I would definitely recommend Castle Homes.
Dominic · 20 March 2025
★★★★★ 5/5
GoogleAmazing people kind and considerate about people situations and are always happy to help you with any application or viewing alike amazing service
Chandler · 21 August 2024
Agent replied · 24 August 2024
Hi, Chandler. We are thrilled to learn that you had a positive experience with us!
★★★★★ 5/5
Trustpilotgreat experience renting with castle homes
I would recommend to any potential tenant. They moved me in very quickly with no hassle, and the management since has been faultless.
Customer · 3 July 2024
Agent replied · 24 August 2024
many thanks for your kind review
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.