Trusted Agent profile · Darlington

Castle Homes Darlington reviews

4.9

★★★★★ Excellent

92 reviews across 2 platforms

1 Lingfield Close, Darlington, DL1 1YG

Castle Homes's office in Darlington, at 1 Lingfield Close, is rated 4.9 out of 5 across 92 reviews on two platforms, including 70 Google reviews rated 5.0.

Google logo

5.0 / 5

70

Reviews on Google

This office

Trustpilot logo

22

Reviews on Trustpilot

This office

Reviews may appear on more than one platform.

Reviews

Every review we hold for the Darlington office, from every platform, shown as written. First names only.

5/5

Trustpilot

Suzanne and Craig are incredibly…

Suzanne and Craig are incredibly helpful, as managing agents and estate agents. Always get the work done, communicate honestly and professionally haven’t had a problem with them.

Shehzad · 11 July 2025

Agent replied · 10 October 2026

Thanks very much for such a kind review Shehzad!

5/5

Google

A very good service from the letting agent (Jaime) Great property.

Azeez · 14 December 2025

Agent replied · 14 April 2026

Hi, Azeez. Your feedback is highly appreciated. Thank you for the review!

5/5

Google

Craig and Suzanne are always there to help and resolve any issues. Very understanding and willing to offer any assistance. I have had a very positive experience with this company and I even received a new tenant gift box which was shocking as I have never had this before. Would fully recommend them in finding your new home!!

Loishana · 12 April 2024

Agent replied · 11 June 2024

Hi, Loishana. Thank you so much for leaving us a stellar review!

5/5

Google

Lovely service and house.

Oghenekevwe · 14 January 2026

Agent replied · 14 April 2026

Hi, Oghenekevwe. We are thrilled to learn that you had a positive experience with us!

5/5

Trustpilot

Very good company

Used this company earlier this week can’t commend Brian enough who handled everything professionally.

ROBERT · 26 September 2025

Agent replied · 25 December 2025

Thanks for the kind review Robert.

5/5

Google

Fantastic experience.

Uche · 14 January 2026

Agent replied · 14 April 2026

Hi, Uche. Thank you so much for leaving us a stellar review!

5/5

Trustpilot

Excellent service.

As an investor I needed a hands off solution, these guys are great!

Wayne · 1 October 2025

Agent replied · 25 December 2025

Many thanks for your honest review Wayne.

5/5

Trustpilot

Staff recognition

Brian. B is a great guy, goes the extra mile to help out.

Nic · 21 September 2025

Agent replied · 25 December 2025

Thanks for the awesome review Nic. Great to hear that Brian was so helpful

1/5

Trustpilot

Bad company' had trouble with the…

Bad company' had trouble with the online app' no help from casle homes' there all nice at the start' but not nice when you ask for help' do not go with then'

Benson · 7 February 2025

Agent replied · 10 October 2026

Hi Benson. We are Castle Homes, an estate agency based in Darlington. We don't have you logged on our system and no one in the office recognises your name, so I think you may have us confused with another company with the same or similar name? If that's the case, could I ask you please to remove this 1 star review, which is damaging to our good reputation. If I'm mistaken and we have in fact let you down, please contact me directly and I'll do what I can to put things right. Many thanks, Craig Walsh, MD Castle Homes. 0330 124 8889 craig@castlehomesproperty.co.uk

5/5

Trustpilot

I could not be happier with the work…

I could not be happier with the work this company's done.from start to finish they were professional, reliable,and clearly took pride in their work.the tarmacking was completed to a high standard .I would highly recommend this company to anyone lookingfor a quality tarmacking work.

Customer · 7 August 2025

5/5

Google

Castle Homes provided a highly professional and personal service. Thorough, prompt and a tailored approach to the sale made our life easy and the sale progressed without a hitch. Highly recommended.

Greg · 3 December 2024

Agent replied · 10 December 2024

Hi, Greg. Thanks for taking the time to share your positive experience. We truly appreciate it!

5/5

Google

Castle Homes have guided us really good, They have guided us in every single moment when ever we have doubts and suzzan is our guide, I had really good experience with her, she is so kind and good patients.

Jithin · 4 June 2024

Agent replied · 11 June 2024

Hi, Jithin. We appreciate the kind words and are glad we could provide you with a positive experience!

5/5

Google

I have been with Castle Homes for nearly three years now. Craig and Suzanne have been really supportive to me as a first time landlord. They found me excellent tennets and manage the day to day aspects of the property keeping me informed of any problems.

Matthew · 14 November 2023

Agent replied · 11 June 2024

Thanks for taking the time to review us Matthew.

5/5

Google

Such a quick and smooth process, estate agents are so useful! I’ve had a great experience renting from the company. Nothing is too much trouble and no question is too silly to ask. Highly recommend!

Chloe · 12 May 2024

Agent replied · 11 June 2024

Hi, Chloe. Thank you so much for leaving us a stellar review!

5/5

Google

Suzanne, she is one of the most smart and brilliant women that I mate ,she know very well how to take care of tenant from mh previous experience is that they now how to handle tenant and land lord.

Robi · 12 February 2024

Agent replied · 11 June 2024

Hi, Robi. We appreciate the rating, and are glad we could provide you with a positive experience!

5/5

Google

Really helpful when buying my first home. Kept in contact every week with update in a way that was best with me.

Ellen · 26 November 2024

Agent replied · 10 December 2024

Hi, Ellen. Thank you so much for leaving us a stellar review!

5/5

Google

Craig and Suzanne have been outstanding in the service offered and critical to my search for a property in the Middlesbrough area. Their market knowledge has been most helpful and I would recommend their organisation and services to friends and family.

Marian · 14 December 2023

Agent replied · 11 June 2024

Thanks for the kind review Marian.

5/5

Google

Absolutely brilliant people - warm, friendly and professional! Always happy to have a chat about anything they can help with and point you in the right direction where they need to.

Arnie · 21 August 2025

5/5

Google

Craig and Suzanne have gone above and beyond with getting my property fixed up and ready to let when I was sorely let down by another firm. A true family business with a real understanding of the local market.

Adrian · 14 December 2023

Agent replied · 11 June 2024

Thanks for the kind words Adrian.

5/5

Google

Great husband-and-wife team to work with. Received really good service and all of my questions were answered fast and with a smile. I’ll certainly be recommending them to friends and family!

Niki · 12 May 2024

Agent replied · 11 June 2024

Hi, Niki. Your feedback is highly appreciated. Thank you for the review!

5/5

Google

Had an amazing experience with Castle Homes! Craig and Suzanne are so knowledgeable and provide a tailored service with a very caring approach. I 100% would recommend going with Castle Homes.

Jordan · 12 May 2024

Agent replied · 11 June 2024

Hi, Jordan. Thank you so much for leaving us a stellar review!

5/5

Google

Suzanne impressed me with her professionalism when I was house-hunting for a rental property. When I had completed the purchase I made a beeline for her business in order to find tenants. I was not disappointed. I would definitely recommend Castle Homes.

Dominic · 20 March 2025

5/5

Google

Amazing people kind and considerate about people situations and are always happy to help you with any application or viewing alike amazing service

Chandler · 21 August 2024

Agent replied · 24 August 2024

Hi, Chandler. We are thrilled to learn that you had a positive experience with us!

5/5

Trustpilot

great experience renting with castle homes

I would recommend to any potential tenant. They moved me in very quickly with no hassle, and the management since has been faultless.

Customer · 3 July 2024

Agent replied · 24 August 2024

many thanks for your kind review

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

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