Church and Hawes Danbury reviews

★★★★★ 1/5

Trustpilot

Church hawes Burnham lies , deceipt

I'm a chain free buyer and was interested in a property : half cash , half mortgage. The property I was interested in was listed by Church hawes Burnham office but they and the sellers kept it secret that another party had put in an offer which was accepted but the estate agent and sellers kept the property on the market due to the accepted offer was in a chain and not gone to sold subject to contract I viewed , put in a reasonable offer to be immediately told of the other party who by this time had gone sold subject to contract. the estate agent then immediately stated it's going to higher offer in so now going to best and final. I went full price and was outbid. The estate agent then contacted my broker and I stating we can bid again , despite the best and final , which I declined , I'm ok about losing out as not over paying for a property and estate agent valued it at. The property then about 3 weeks later went back on the market. I made an enquiry first thing Monday morning at 9.30am . Church hawes Burnham on crouch , on the same property informed me the same person wanted it again. I said that's ok they can have it . I was pushed by church hawes to place an offer 4 times during the phone conversation. Each time I said no..they can have it. About 30 mins later I got a voicemail to call their office. In the afternoon I got a voicemail to call them. At 3.15 I called them to why 2 voicemails to which got told the person had just pulled out If just pulled out then why voicemails earlier in morning to call them , just pressure selling and I feel lies, dishonesty (FOMO : fear of missing out ) Seem very suspicious of church hawes tactics by church and hawes especially the manager Nathan. The property was on the market on 06/06/2025 yet funnily went back on the market on right move at the new date which is not under the removal from right move to rejoin under a new date within a certain time frame. The property has now been pulled from the market for not selling from being on the market original date of 06/06/2025 ....6 months and guess what no sale because of greedy sellers and estate agents and lack of transparency, trust , dishonesty Church hawes Burnham are aware as I sent them an email . I will never deal as a buyer on any property ever from church hawes Burnham branch. Due to the lies, deceipt, dishonest low level tactics& lack of transparency And from looking at sites about this branch ...it's not the 1st time either.

The · 25 December 2025

★★★★★ 5/5

Google

Faultless, supportive, and truly exceptional service! I can’t thank the team enough for their outstanding support throughout the entire process of selling my home. Their guidance was absolutely faultless from start to finish, always clear, always reassuring, and always going the extra mile. Every member of the team was professional, proactive, and genuinely committed to making the experience as smooth and stress-free as possible. I honestly couldn’t have asked for a better estate agent. Their dedication, communication, and expertise were second to none. An excellent team in every way, highly recommended!

Louise · 11 December 2025

★★★★★ 5/5

Google

I would highly recommend Rob Wells at Church & Hawes. There were 7 couples in our house chain and Rob made sure all buyers, sellers and solicitors were all on the same page. He got things moving, kept everyone in the loop and controlled the communication at every step to get us all exchanged and completed in a timely fashion. Contact Rob for an stress-free house move.

Jemma · 27 October 2024

★★★★★ 5/5

Google

Our journey was a long and challenging one. However, Rob Blake was very professional. He kept us informed at all times throughout the sale of our property. He worked very hard to get the sale completed with many ups and downs along the way. He has helped us with previous sales as well, of which we have always had excellent communication and understanding from him. We definitely would recommend him. Thank you Rob for all your hard work.

Joanne · 10 April 2024

★★★★★ 1/5

Trustpilot

Unprofessional…

I had a disappointing experience with Church & Hawes during the sale of my property. I was advised to proceed with a buyer whose funds were dependent on a matrimonial court order, and I was reassured verbally that these funds were secure and that the chain was sound. Unfortunately, the funds did not arrive in time, the chain collapsed, and I ultimately accepted a £15,000 lower sale price and incurred an additional £2,500 in stamp duty as a result. I raised a complaint with the Property Ombudsman, but the case was not upheld because they stated there was no written evidence that the funds had been guaranteed, not because the situation did not occur or because the outcome was fair. My financial loss remains real, and the situation was highly stressful and disruptive. While the Ombudsman closed the case on the basis of insufficient grounds for a compensation order, I remain unhappy with the service I received and would personally not use this agency again.

Luke · 1 December 2025

★★★★★ 5/5

Google

Our experience with Rob Blake was nothing short of outstanding! From the initial stages of listing our property to the successful sale, Rob went above and beyond to ensure a smooth process. Communication is key during such significant transactions, and Rob truly excelled in this aspect. We received multiple phone calls with regular updates, keeping us informed every step of the way. This level of transparency and dedication made us feel valued as clients. Rob impressed us with not only his efficiency but also his down-to-earth and honest approach. Rob took the time to understand our needs and always prioritised actions in our best interest. It's rare to find an estate agent who genuinely cares about their clients and works tirelessly to get things moving. Rob's professionalism and commitment sets him apart in the industry. We appreciate the personalised attention to detail and the strategic decisions made to ensure a successful sale. If you're in search of an estate agent who combines efficiency, honesty, and a client-centric approach, we highly recommend Rob. Thank you, Rob, for making the sale of our house a memorable experience. Your dedication to your clients does not go unnoticed, and we are grateful for your exceptional service!

Nicola · 11 January 2024

★★★★★ 5/5

Google

Rob Blake and the team at Church Hawes have been brilliant throughout the buying process. The communication has been excellent, they always call back quickly if not available and have made this move really easy for me and my wife - would highly recommend

Chris · 12 July 2025

★★★★★ 5/5

Google

Excellent and professional service provided by Church & Hawes Estate Agents in Danbury. On visit + valuation Kevin Atterbury (assistant manager) was friendly, very experienced, helpful and explained everything involved in the proposed valuation, marketing and sale of our property. I also spoke to other agents locally, but Kevin was so well prepared and efficient, it was an easy decision who to go with. We must accept it is a very difficult market with soaring mortgage rates and falling prices. Despite this, Kevin and later Rob Blake (manager) continued to market the property and pursue a sale. During the viewing and later sale process, communication was excellent and specialist advice, resulting from decades of experience, provided invaluable insight and help to us. Having now 'exchanged contracts' on the sale, we are very happy with the service we have received over the last several months. I would, without hesitation recommend Rob + Kevin to deal with your house sale. They most definitely earned their commission on the sale. Top Team, many thanks !! Mr James + Mrs Janette BOYD

James · 12 December 2023

★★★★★ 5/5

Google

Having bought through Church & Hawes Danbury and received a great service we went back to them when it was time to sell. They found a buyer pretty quickly and were able to recommend solicitors and removal co (without being pushy!) Really valued their advice on negotiating on our purchase and support in dealing with a complex chain. Thank you Kevin, Rob and Robert!

Sarah · 23 September 2024

★★★★★ 5/5

Google

I'd highly recommend Church & Hawes for their fantastic service. A special thank you to Rob and Kevin who not only made the process smooth, quick and efficient but also phoned just to congratulate my partner and I once everything had completed. That was a lovely touch. From beginning to end of our journey buying our first home I can honestly say I'm so pleased we were able to complete it with this company. Thank you so much for everything.

Jodie · 12 November 2023

★★★★★ 5/5

Google

I have bought and now sold through Church and Hawes and have dealt with Rob Blake both times The whole process both times was dealt with in a professional and pleasant manner and would like to thank Rob for this

Stephen · 27 July 2025

★★★★★ 5/5

Google

Fantastic service from Rob and the team, from start to finish 😊 …

Steve · 14 February 2026

★★★★★ 5/5

Google

Church and Hawes were professional and honest. Kevin in particular was excellent and worked diligently to ensure my sale went through by problem solving and negotiating with many parties. This is the 3rd time we have used Kevin and the Church and Hawes team and we will use them again for our next sale / purchase. Highly recommend

Laura · 14 February 2026

★★★★★ 5/5

Google

I’m really pleased with the service I received from Church and Hawes during the process of purchasing my first home! Kevin was really helpful and efficient in communicating between myself, the sellers and the solicitors and kept me updated throughout the process. Thank you for all of your help and expertise!

Amy · 10 November 2024

★★★★★ 5/5

Google

Rob, Kevin and the team at Church and Hawes Danbury are great. Provided brilliant assistance and help throughout my first time buyer process. Would highly recommend. Thanks

Owen · 12 July 2025

★★★★★ 5/5

Google

Kevin and the team went the extra mile on my sale, it wasn’t an easy and straight forward process. I probably drove them round the bend ringing all the time but they were patient and took it all in their stride. Everything turned out good and I am thankful for their hard work and patience, I would thoroughly recommend using Church & Hawes.

Karen · 12 November 2023

★★★★★ 5/5

Google

Kevin & the rest of the Team @ Church & Hawes in Danbury have been amazing. Kevin was super helpful ............. and super patient! He made sure the whole moving process went smoothly & was pain free. Thank you to Kevin & the rest of the Team at Danbury - KIM & LEE

Kim · 2 June 2024

★★★★★ 5/5

Google

I recently purchased a property in Danbury and Church & Hawes were outstanding from start to finish. Their team was extremely professional, consistently friendly, and they genuinely went the extra mile to keep me updated throughout the process. Rob (Robert Blake) was a great help and a pleasure to deal with.

Billy · 14 January 2026

★★★★★ 5/5

Google

Kevin is highly professional, friendly and responsive. House buying with Kevin’s support was completely stress free and I would highly recommend him and Church & Hawes

GoogleUser · 21 May 2025

★★★★★ 5/5

Google

Rob and Kevin have been great with the sale of our home. Communication is quick so thank you to you both for your help.

Melinda · 11 July 2026

★★★★★ 5/5

Google

Thank you to Rob and his team for helping us secure our first home. It was such a seamless process and we very much appreciated his efforts with communication and explanation of how the process would run. Would highly recommend Church & Hawes whether you are looking to buy or sell.

Tara · 11 March 2024

★★★★★ 5/5

Google

Very professional in every aspect during our sale process! On the end of the phone or email whenever needed. Would definitely recommend if you are thinking of selling your property! Thank you Rob Wells… a pleasure dealing with you!

Dawn · 23 September 2024

★★★★★ 5/5

Google

Excellent service provided throughout the purchase of our property from Church & Hawes. Although they were the sellers agent, Rob Wells went above & beyond to keep us up to date with any issues. He was incredibly patient with all our queries & definitely instrumental in getting the chain over the final hurdle. We wouldn’t hesitate to recommend their services

Jenny · 10 June 2023

★★★★★ 5/5

Google

I have found Mr Wells and his team always highly professional, helpful and fast in responding to our needs. I sincerely recommend them to all my friends and family and if the opportunity arises would definitely use them again. They are really a credit to their profession and I wish them all the best. Dr Ali Mashadi

Ali · 14 August 2023