Hunters Cumbria and South West Scotland Carlisle reviews

★★★★★ 1/5

Trustpilot

Placed an offer of the full asking…

Placed an offer of the full asking price on a property in Sutton Coldfield. It was a one bedroom 1st floor flat in Wylde Green and I fell in love with it. The Agent said she had already had an offer in the morning. Despite the property being on the market for several weeks. She indicated that my offer was higher and she would put it to the vendor. Later that day she came back to me to say that the vendor had accepted the lower offer as the vendor stated that the buyer that visited in the morning of the same day was paying cash and that the vendor felt it was a more reliable offer as one sale had already fell through. I offered to take the full asking price around to the local branch in cash and asked if that would prove to the vendor that I was an honorable buyer. No reply from Hunters. Therefore this furthers my reluctance to use any of the “reputable” estate agents to ever sell any of my properties. Absolutely disgusting. I put my money where my mouth is and it was ignored. Don’t touch them if you’re a vendor !!!! You might get less than you expected for your property. I sometimes think it’s the estate agent who decides who’s buying the property and not the vendor.

John · 11 May 2026

★★★★★ 2/5

Trustpilot

Disappointed

Disappointed, we learned our house purchase had fallen through at the point of us being ready to exchange on our property. We found out that the office had known about it and left it to the agent, who had been looking after us, to tell us after she came back from annual leave! We never got a reason for the purchase to fall through and they even tried delaying us putting an offer in on another property. Luckily this was with another agent and we trusted our gut as the trust with Hunters had gone. 7 weeks later we were in our new home. Felt let down and disappointed with Hunters. This was our first and last time dealing with them.

P · 7 May 2026

★★★★★ 1/5

Trustpilot

My experience with Hunters was deeply…

My experience with Hunters was deeply disappointing. Repeated administrative errors relating to notices and tenancy handling caused unnecessary delays, additional time, and avoidable stress during possession proceedings. When I recently contacted the branch again regarding future instructions, I was informed in a dismissive manner that they no longer wished to work with me due to previous disputes, disputes which arose from their own handling failures. Professionalism, accountability, and respectful communication appear seriously lacking based on my experience!

Yina · 20 May 2026

★★★★★ 1/5

Trustpilot

Invasion of privacy-HUNTERS LETTING AGENTS IN TRING-why not answering e mails matters

HUNTERS LETTING AGENTS IN TRING Thinking of renting via Hunters in Tring? My experience is very poor, at the moment they are not even replying to my e mails. Have had lots of problems with hot water etc, but my Xmas has been ruined by landlord taking it upon themselves to enter my home, poke around, opening cupboards etc, comment on water heater left on, all whilst I am away, under the pretext of a non essential repair that has been outstanding for 4 months at least. Hunters seem to think this is all ok, no reply to any of my e mails (nothing new there), for the last 4 days. I think this is really irresponsible behaviour by a letting agent as this feels like an invasion of privacy, am struggling to get early flight home to try to stop this from happening. I think there are good reasons why Hunters don't actively have a trust pilot account, on reading the reviews that is understandable.

Julie · 28 December 2024

★★★★★ 1/5

Trustpilot

Enquired about a property

Enquired about a property. Travelled a round trip of 10 hours to view said property. Landlord accepted application but needed to contact freeholder to seek permission to let. Original chap I was dealing with was superb, but he went on leave. Hunters then left me sat for a week without communication, and let to someone else during that period. Absolutely infuriating waste of time and effort and an appalling way to treat a potential customer. Don't go near them.

Paul · 8 May 2026

★★★★★ 5/5

Google

We have been very pleased with our selling experience through Hunters (Carlisle) branch. The communication has been excellent throughout. We loved how the house was marketed and the pictures looked fantastic. We would thoroughly recommend Hunters if you are considering a move.

Craig · 10 June 2026

★★★★★ 1/5

Trustpilot

Hunters Lettings in Worcester Park

My experience with Hunters Lettings Estate Agents was deeply disappointing due to the unprofessional behaviour of the lettings manager. I had a viewing scheduled, but unfortunately, I had to cancel due to a genuine illness. Rather than understanding the situation, the manager seemed to take personal offence, and I was subsequently made to feel as though further opportunities to view this or other properties were being deliberately withheld. It is shocking that such a trivial matter could result in such a disproportionate and unprofessional response. A manager in this position should exhibit understanding and professionalism, but instead, I encountered what felt like an overinflated ego and an inability to separate personal feelings from their responsibilities. The entire ordeal left me questioning how a company could allow such behaviour to affect their customer service. The lack of professionalism from someone in a senior role was not only unacceptable but also detrimental to the company’s reputation. I cannot recommend Hunters based on this experience. I hope they address these issues to prevent other clients from enduring such poor treatment in the future.

Aaminah · 28 November 2024

★★★★★ 1/5

Trustpilot

If I could give 0 stars

If I could give 0 stars, I would. I had entrusted Hunters West Hampstead to help me find a rental property, but my experience with one of their agents, Gavin, was beyond disappointing. Gavin is, without a doubt, the most rude and unprofessional person I have ever dealt with in my life. Behavior like his is unacceptable in any professional setting, and individuals like him should not represent any company, they should be dismissed. As a result of this terrible experience, I will never engage with any branch of Hunters again. I strongly advise others to think twice before trusting this company with something as important as finding a home.

Sara · 21 November 2024

★★★★★ 1/5

Trustpilot

"Avoid Hunters Property Management

"Avoid Hunters Property Management, Inefficient, Rude, and Unprofessional" My experience with Hunters Property Management has been extremely disappointing and frustrating. They have consistently demonstrated poor service, inefficiency, and a dismissive attitude towards tenant concerns. Ineffective Issue Resolution: Hunters fails to handle even basic maintenance issues. For example, a heating issue during winter was passed to the landlord without any attempt to troubleshoot. I had to step in and take personal risks to resolve the problem myself, only to discover it was a simple battery replacement. Their inability to perform even basic triage highlights their lack of professionalism and problem-solving capabilities. Creating Gaps Between Tenants and Landlords: Instead of acting as a competent mediator, Hunters merely relays messages between tenants and landlords, causing delays and unnecessary misunderstandings. This approach has damaged the relationship between myself and the landlord, as the agency often fails to communicate effectively or accurately. Rude and Dismissive Behavior: The staff frequently respond to concerns with a dismissive tone, making tenants feel unsupported and undervalued. Their arrogant demeanor gives the impression that addressing tenant concerns is a favor rather than their responsibility. Neglecting Tenant Safety and Comfort: Health and safety issues, such as rat infestations and malfunctioning alarms, were not addressed promptly, despite the serious risks they posed. The lack of urgency in handling these matters has caused significant stress and discomfort for my family. Minimal Value Added: Hunters operates more like a messenger than a property management service. They fail to provide meaningful solutions and seem content to pass the burden of responsibility onto others, leaving tenants to fend for themselves. Overall, Hunters Property Management has proven to be unprofessional, inefficient, and dismissive. Both tenants and landlords deserve better. I strongly advise against using their services if you value timely resolutions, respect, and effective communication.

Onkar · 19 November 2024

★★★★★ 1/5

Trustpilot

Avoid with all cost!

Rented an apartment they told me it was deep cleaned before handing over the keys and everything would be fixed etc nothing was cleaned blood on walls mould in all rooms had a faulty/leaky boiler very slack on emails no communication in there office also they was very rude over the phone we never moved into the property due to all the damages and mould etc I was willing to give up my first months rent and for them to send me back the deposit but they refused to send anything back I would highly do not recommend this company/agancey to rent/buy a property from they are useless and slack

LEWIS · 11 April 2026

★★★★★ 1/5

Trustpilot

Hunters are not interested

Hunters let the house adjacent to ours. There have been multiple pipe leaks around the bathroom causing flooding which in turn is causing damp smells on our side due to the length of time taken to address the issues. It's been repaired after four weeks now within hours water is currently coming through the ceiling next door soaking our party wall and they have told the tennant it's livable no problem. Hopefully they won't charge them for a wet room!!!

Tony · 5 April 2026

★★★★★ 5/5

Google

Fantastic and prompt service from Jane and Alan at Hunters. Both really went the extra mile to provide a great customer experience. Very happy with the service and delighted with the photo's and brochure produced for marketing the property.

John · 10 June 2026

★★★★★ 5/5

Trustpilot

I have been struggling for months to…

I have been struggling for months to find a decent flat to rent. I tried several letting agents, but none of them could find a suitable place for me. However, I finally found Hunters Letting Agents, and I want to thank Amy for guiding me through all the necessary steps to secure my flat. I would highly recommend Hunter Letting Agents to anyone in search of a rental property.

Nigel · 1 April 2025

★★★★★ 5/5

Trustpilot

Great experience with Hunters, Worcester Park

We recently bought our new home through Hunters in Worcester Park, and we were very happy with the service, particularly from Stephen. Right from our first interaction, he stood out with his straightforward and transparent approach. Stephen was great at keeping us updated. With a new baby on the way, we had tight timelines, and Stephen made sure nothing was overlooked. His dedication, whether chasing down details or resolving unexpected issues, truly made a difference. We wholeheartedly recommend Stephen and the team at Hunters, we wouldn’t hesitate to work with them again in the future. Thank you, Stephen, for your all your support!

Sarah · 23 October 2024

★★★★★ 5/5

Google

I couldn’t recommend Hunters Carlisle highly enough. Nicola has been outstanding in listening to my requirements and aspirations, providing expert advice, valuing the property, arranging specialist high quality cameras to really showcase the best features and then pulling it all together with a fantastic advert, all in the space of under a week. Such a professional and friendly service and keeping me up to date with clear communications all the way through. Thank you for all the hard work!

Adam · 24 October 2022

★★★★★ 5/5

Trustpilot

My experience with Hunters

My experience with Hunters, Bishopsworth has been excellent from start to finish. Very pleased with our rental.

Maddie · 12 July 2026

★★★★★ 5/5

Trustpilot

I recently sold my London flat through…

I recently sold my London flat through Hunters of West Hampstead and was impressed with the support and professionalism from first contact through to completion. Reuben John and his team helped to make this stressful period bearable leaving me to concentrate on everything else. A better agent in the area would be hard to find and would not hesitate to use Hunters again if the need arises.

Neil · 7 April 2025

★★★★★ 5/5

Trustpilot

5-Star Review for Stephen at Hunters

5-Star Review for Stephen at Hunters, Worcester Park We recently bought our new home through Hunters in Worcester Park, and Stephen, our agent, was absolutely fantastic from start to finish. From the very beginning, Stephen was honest, realistic, and refreshingly free of any heavy sales tactics. He kept communication open and was happy to liaise between us and the buyer, ensuring everything went as smoothly as possible. Time was a key factor for us as we were expecting a new addition to the family, and Stephen made sure nothing was too much trouble. Whether it was chasing down solicitors or keeping things on track, he handled everything with professionalism and efficiency. We couldn’t be happier with the service Stephen provided, and we highly recommend him and the team at Hunters. If we ever need an estate agent in the future, we’ll definitely be using them again! Thanks again, Stephen!

Gerard · 1 October 2024

★★★★★ 1/5

Trustpilot

Bone idol

Bone idol. Lost a sale because of their lazy attitude. Tried another local company house sold in a week.Just don't bother. The estate agent who sold my house said that hunters are just sweeping up local businesses in a big takeover move. All fur coat and no knickers. Dealing with a 16-year-old sales agent isn't a pleasant. experience. Wetherby branch. If you also check online they say they use Google reviews which they don't.

Hairy · 1 May 2026

★★★★★ 1/5

Trustpilot

Damaged our house, and we're not even their clients!

Hunters hung a "for sale" sign on our property, which was a surprise to us, since we were neither selling nor letting the property. When asked to take it down, four visible holes have been left in the wall of our home. It has been six and a half weeks, and the holes are still there. In a couple of weeks, we're going to need to escalate this to the ombudsman. Frankly, I'd be happy with getting the cost of some filler from them and doing it myself. Companies need to be held responsible for damage - they cannot be let off with an "oopsie, my bad".

James · 15 March 2026

★★★★★ 5/5

Trustpilot

I had an outstanding experience working…

I had an outstanding experience working with Gary as my estate agent. From the very beginning, he was professional, approachable, and incredibly knowledgeable about the market. He took the time to understand my needs and guided me through every step of the process with clarity and patience. What really stood out was Gary's communication - he kept me informed at all times, promptly answered questions and made what could have been a stressful experience feel smooth and manageable.

Janet · 26 March 2026

★★★★★ 1/5

Trustpilot

Viewed a rental property

Viewed a rental property. I wanted to proceed but then told they wanted to collect more interest and no communication whatsoever. Absolute shocking service and wouldn't recommend at all. Thankfully I got no further with my application, well I guess I don't know cause they never come back to me. What a joke!!

Darren · 14 September 2026

★★★★★ 5/5

Trustpilot

Thank you Jasmine

Hunters delivered an impeccable service from beginning to end. Communication was excellent, and they were always available whenever we needed them. A special thank you to Jasmine, we are incredibly grateful for everything she did.

Asha · 2 February 2026

★★★★★ 5/5

Google

Hunter's representatives, Graham and Alan have shown themselves to be thoroughly professional and very efficient in their approach to the selling of our house. They have been responsive to our wishes, open to our input, and very quick in their work. From their evaluation of our property, through the writing of particulars and the obviously excellent photography, they have taken less than a week for us to be on the market at a realistic price. We have no hesitation in recommending their agency without reservation.

John · 4 April 2025