Every review we hold for the Cuffley office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleWe are extremely grateful to this agency, and especially to their real estate agent Radek, for finding a new home for us so quickly.
We have been living in the Brentford area for four years, so we were specifically looking for a new place here, as we truly love this neighborhood.
We didn't have much time to find a property, but thanks to Radek, we managed to find exactly what we needed in a very short period. He provided us with professional advice and was kind and responsible throughout the process.
Аня · 16 November 2025
Agent replied · 16 April 2026
Thank you Anna! It was a pleasure to assist you. We wish you all the best! Enjoy your new home!
★★★★★ 5/5
GoogleEllie was incredible from start to finish - and managed to sell my flat super quickly after being on the market with several other agents in the area for a while. It was so valuable to have such a friendly trustworthy person to lean on throughout the sale process. Huge shout out to Alberto and the rest of the team too - I’d 100% recommend them without hesitation.
X · 9 September 2025
Agent replied · 9 October 2025
It was our pleasure and thanks for your kind words. We wish you well in your new home!
★★★★★ 5/5
GoogleI am been dealing with Xavi for a number of years. They are by far and away the best agents I have dealt with. I always feel that they are looking after my interests and have given me excellent advice. I should also mention that in terms of maintenance and repairs they have gone above and beyond to make sure that my property remains in impeccable condition. I couldn't speak more highly of them.
Michael · 2 April 2026
Agent replied · 16 April 2026
Thanks Michael for 5-stars! We really appreciate your kind words and you have always been a delight to serve.
★★★★★ 5/5
GoogleA stressful sale but Ellie pulled out all the stops. She was always at the end of the phone to reassure or listen to one rant or another from me. Working on days off when things got busy to assist in my sale was very much appreciated. The least estate agenty estate agent I've had the pleasure of dealing with (which is most definitely a compliment). She also always had treats for my dog whenever we popped in. Thanks for your help!
M · 16 December 2025
Agent replied · 16 April 2026
Thank you kindly for your wonderful review. We hope you enjoy your new home and Ralph enjoys his country walks!
★★★★★ 5/5
GoogleKasia was fantastic throughout, helping us find our home, as well as resolving any minor issues that arose along the way. ‘The Island’ flat was fantastic and I would highly recommend moving there. Xavi estate agents were great too throughout our entire stay. I would definitely use them again in the future.
Alan · 16 February 2026
★★★★★ 5/5
GoogleEllie handled both the sale of my house and purchase of my apartment and I could not recommend her highly enough. From start to finish she was professional, responsive and is incredibly knowledgeable on all things buying and selling !
She was incredibly patient and delivered everything with a smile.
Alberto was extremely helpful and gave me lots of practical help and advice even after I moved into my new home.
Everyone I dealt with at Xavi were polite and helpful.
Carol · 11 May 2025
★★★★★ 5/5
GoogleI had the pleasure of being a tenant with your agency for nearly five years, and I just wanted to express my sincere appreciation for the excellent service throughout that time. A special thank you to Ena and Alberto, who were always incredibly helpful and responsive whenever I had a need or concern, they made sure it was taken care of as quickly as possible. I truly felt supported and well looked after. Thank you again for everything.
Gazal · 8 May 2025
★★★★★ 5/5
GoogleJust completed on the sale of our flat. Ellie managed to find us a buyer on her first showing! Her experience in the area was evident and we felt the whole process was easier thanks to her professionalism and experience.
Thanks!
Jordi · 11 April 2026
Agent replied · 16 April 2026
Thank you for the 5-star review! Very much appreciated and we are delighted the sale went smoothly. Enjoy your new house!
★★★★★ 5/5
GoogleI have used Xavis for the past 11 years. At first they handled the letting of my flat with several changes of tenants. Once I decided to sell they also handled selling of the property. Throughout they have been easy to work with and keeping me informed about anything requiring my attention.
As an overseas landlord it was a huge comfort to know that Xavis was there to handle questions and maintenance. Even when one of the tenants stopped paying, Xavis guided me through the process of taking them to court for eviction.
The selling process was not straightforward, due to the economic climate, but still Xavis kept their cool and managed to secure the sale.
I would recommend them to any would be landlord and also for property sales.
Anna · 3 August 2024
★★★★★ 1/5
TrustpilotRefuel - rude
Refuel cafe has gone down hill over the last few months, two blonde women are so miserable and rude, puts me off of getting my lunch there, for someone that is working in the building, the cafe is convenient but I’ve started to check who’s out the front before even thinking of going in there because I can’t take the rudeness from either of them two
Anonymous · 11 March 2026
★★★★★ 5/5
GoogleWe are grateful for this event of our life to purchase a flat since our first time. Big thanks to Ellie / Elinor Sheehan for extending extra support to us she is one of the best out there ! We really want to say THANK YOU VERY MUCH!!!! - Balanay
Idmil · 6 April 2025
★★★★★ 5/5
GoogleI cannot thank Ellie Sheehan enough for the help and support she has given us in the purchase of my daughter’s first flat. From the viewings to handing over the keys on completion, she was amazing. She went above and beyond at every stage. …
Sarah · 16 April 2025
★★★★★ 5/5
TrustpilotGreat evening
Great evening, Angela was very polite and friendly and made sure we had everything that we needed. She was very attentive and very professional. We actually thought she was the Manager!
Sophie · 13 June 2025
★★★★★ 5/5
GoogleWe received a very good service when we lived in Brentford for about a year. The team are friendly and helpful.
Kaoru · 16 February 2026
Agent replied · 16 April 2026
Thank you Kaoru for your kind words and best of luck to you both with your future endeavours. From all the team at Xavi & Co.
★★★★★ 5/5
GoogleHighly recommend this agency! The team provided quick feedback, regular updates, and quality responses throughout the buying process. Any issues were addressed promptly. Ellie was fantastic, ensuring everything operated seamlessly. Thank you so much for your excellent service!
Kalima · 10 December 2024
★★★★★ 5/5
GoogleThe best estate agent I have ever had the pleasure to use!
After a challenging 4 years trying to sell my flat, I can't thank Alberto and …
C · 16 April 2025
★★★★★ 5/5
GoogleGreat work, efficient, good communication and hard workers
Thanks to Michael & Ena for doing all their best to help me get one of their properties
Steeve · 16 April 2025
★★★★★ 5/5
GoogleWe purchased our property through Xavi. Eliie was AMAZING! Super professional and patient. We were unfortunate enough to have had a challenging time with our solicitors, but Ellie helped us remain optimistic. She helped push through responses to enquires and was always on hand with a cheery and friendly disposition.
We would definitely recommend Ellie and her colleagues!
Lesley · 19 October 2023
★★★★★ 5/5
FacebookHad a meal on Friday night, lovely place and our waiter was outstanding, his name was Jerome, nothing was too much trouble, def went the extra mile for the customers. My only criticism would b yhr music, the music itself was really really good, but thr volume was accessive, was exceptionally Loud. food was also v good I had the cesar salad was prob one of the best I have had.
Karan · 11 May 2025
★★★★★ 2/5
TrustpilotOutstanding Food, Disappointing Service on a Special Occasion
We’ve dined here before and the food has always been outstanding, and that hasn’t changed. The quality, flavour and presentation are still excellent, and the kitchen clearly knows what it’s doing.
Jayne · 1 March 2026
★★★★★ 5/5
TrustpilotSpoke to Ellie
I called up today and I spoke to a lovely lady called Ellie she helped me with a health and safety enquiry she was very prompt and efficient and could answer all my questions with clear communication she was very helpful. If I ever call back I hope to speak to her again 👍
Sam · 8 August 2025
★★★★★ 5/5
GoogleI sold my first property with Xavi this summer. Ellie was the agent looking after me and she was simply outstanding! She was always there for me, chasing things along both side- really great. Thank you Ellie for all your hard work. You are a credit to Xavi!
Claira · 19 October 2023
★★★★★ 3/5
TrustpilotFirst time I’ve eaten breakfast at…
First time I’ve eaten breakfast at Sopers House. Unfortunately the customer service was pretty non existent, such a shame as the restaurant is lovely.
DH · 17 April 2026
★★★★★ 5/5
GoogleEllie is so knowledgeable about the market and very pleasant to work with.
Takuro · 20 April 2025
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.