Trusted Agent profile · Cuffley
★★★★★
464 reviews across 2 platforms
Sopers House Sopers Road, Cuffley, EN6 4RY
Strutt and Parker's office in Cuffley, at Sopers House Sopers Road, is rated 4.4 out of 5 across 464 reviews on two platforms, including 24 Google reviews rated 5.0.
Every review we hold for the Cuffley office, from every platform, shown as written. First names only.
5/5
TrustpilotGina Simpson has been a fantastic…
Gina Simpson has been a fantastic Estate Agent who was diligent and looked after us throughout the process of purchase of property and understood our deadlines and needs. This was a great experience for us.
5/5
TrustpilotI recently had to decide which estate…
I recently had to decide which estate agent we would use to sell our 20 acre Farm in Ewhurst.I had lived on the farm for over 15 years, and had converted the farm outbuildings into affordable units for letting.We eventually chose Strutt and Parker, and right from the word go, Ken Roberts advised us to split the farm into four separate units, so that prospective buyers could either buy the whole farm or the separate units.Splitting one title into four separate titles is a lot of work. We made good use of Strutt and Parker's mapping team who are land registry approved.This made getting drawings a simple task.We also used the amazing team at Strutt and Parker to produce a brochure showing the four separate units, which once published on the web sites caused a massive response, such that we were getting in excess of twelve viewings per day.We were looked after by an experience team of property sales negotiators who handled all the viewings and dealt with the prospective purchasers.Thanks go to Nadia, Pippa, Holly, Sarah-Jane, Debra,Stephanie and in particular to Jackie who has a special relationship with the solicitors acting for both the seller and the purchaser.Working together the team at Strutt and Parker, sold all four lots and dealt with lots of tricky questions to achieve total farm sold for the price they thought they could achieve from the outset. I would not hesitate to use Strutt and Parker again.Ian Mills
1/5
TrustpilotTerrible experience with Strutt and…
Terrible experience with Strutt and Parker in Shrewsbury. Started badly with incompetent property detail collation and went downhill from there. They nearly lost us our sale and we had to take over the management from that point on. Would definitely not use them again.
Dear Steve,Firstly, please accept our apologies for the delay in responding. We've had some challenges accessing our account. Thank you for your feedback. Please could you email our team at complaintsanddisputeshandling@struttandparker.com with your contact details and we can investigate further.
5/5
TrustpilotSuperb service
Towards the end of last year I viewed and ultimately went on to buy a house in Hastings which was being marketed by Strutt Parker in (unusually) Canterbury. The sale/purchase was handled by Simon Backhouse at that office, who was superb, understood my specific issues and requirements and managed the difficulties of a somewhat long distance transaction so that I never felt anything was too much trouble for him. He understood everything, and gave me good solid advice. I felt myself to be very much in expert hands. (Caroline, who did much of the commuting to and from the viewings, was also a cut above). I would happily recommend this agency, and Simon in particular, to anyone selling or indeed buying a property. Good old fashioned, high quality service, albeit speeded up for the twenty first century.
5/5
TrustpilotI would give Victoria six stars if I…
I would give Victoria six stars if I could. She was amazing in every aspect of her role in this transaction. She found me a ’unicorn’ of a buyer and treated both parties with the utmost respect and professionalism.
5/5
TrustpilotWinchester Office.
This appertains to the Winchester Office, where we had the good fortune to meet Patrick Glynn-Jones & his associate Fiennes McCulloch who handled the sale of our house. They made it a seamless & quick experience exceeding a price beyond other agents recommendations. We found both of them very approachable & very professional. I would happily recommend them to family & friends if & when they may want their homes marketing. An excellent job & our sincere thanks. Mr. A Lidington
5/5
TrustpilotGerrards Cross Lettings Team ......First Class
Thank you Charlotte and team for your professionalism speed and top quality service in helping me relet our apartment in GXAlways a pleasure to deal with your team as you take the hassle out of the process
5/5
TrustpilotStrutt & Parker Pangbourne Review
The sale of our property went through fast and the communication made the whole process and experience extremely efficient.
5/5
TrustpilotI recommend Michael Houlden and his team in Cambridge
I was so impressed with Michael Houlden who handled the negotiation of the sale of my large listed property. He is extremely enthusiastic and friendly and quickly understands the characters of both seller and buyer and handles all situations well. He even worked, if necessary, out of business hours. He ensured anyone to deal with my sale had visited the house before it was launched. Vanessa who undertook the viewings was brilliant as was Chloe in the office who set up appointments and dealt with questions.
5/5
TrustpilotProfessional and efficient
Very good, personal service. We chose Strutt and Parker because of their large data base and the virtual viewing quality of their videos. Everything went smoothly and we will chose them again in the future.
1/5
TrustpilotThis agents refuse to take me off their…
This agents refuse to take me off their database, they keep sending me information on available listing like every day. this pollutes my mailbox and frustrates me, I had written to them many time to stop and used UNSUBSCRIBE feature nothing works so far. I just like to share this so others are aware.
5/5
TrustpilotThe Winchester office is highly recommended
It has been a pleasure working with the Winchester office to sell our house. Each member of the team works well together and despite it being a very busy period, they never seemed too busy to find time for a discussion. They began by giving us a realistic expectation of how the process would work and what price we should expect. When we put the house on the market they did all the hard work and kept us fully informed at each step. I have recommended then to friends as hard working, straightforward, fair and fun to work with.
5/5
TrustpilotResidential purchaser
Residential purchaserWe dealt with Simon Backhouse at the Canterbury office throughout our purchase. He was always very helpful, knowledgeable and a pleasure to deal with. I would thoroughly recommend Simon and the Canterbury team.
5/5
TrustpilotAmazing service
We recently brought a house through Strutt and Parker. All I can say is they have been amazing from start to finish. Belinda at the Cambridge branch helped us from the minute she showed us around our home , until after we exchanged. She was incredible at advising us on what we needed to do, liaising with the buyers, dealing with solicitors and getting so many answers for our questions. She always responded to emails in a timely manner and was so wonderfully kind. We can not thank her enough. If I was selling my house she is exactly the person you would want to deal with.
5/5
TrustpilotGreat service from start to…
Great service from start to finish....Adrian and the team really take as much of the stress away as they can.. the most relaxing sale I have done so far..thoroughly recommend Adrian and the lewes team
5/5
TrustpilotBuying and Selling through Strutt and Parker
We were in the fortunate position of selling our house through Strutt and Parker in Winchester and buying through Strutt and Parker in Salisbury. Which allowed for fantastic communication through a time that could have been difficult. Fiona in the Salisbury office was fantastic and managed to balance the need of the vendors along with our needs to buy the house. She was bright, friendly and helpful at all times. Patrick in the Winchester office, along with the rest of his team, worked above and beyond to get our house moving through these strange Covid times. It was always good to see a member of the team for the viewings. I can’t not rate our experience with Strutt and Parker highly enough.
5/5
TrustpilotA Cottage in the Cotswolds
We took a risk by selling our house with a ten weeks completion date in which to find a rental in which to live in the Cotswolds. The market for rental was totally overheated. almost no properties were available. Some agents were very offhand in dealing with us. We were fortunate that a property marketed by Strutt and Parker Banbury became available and their agent actively contacted us in response to our previous enquiry. Through their careful negotiation it was possible to agree terms to change from a furnished let to our being able to take out the furniture and install our own. The property had not been well treated, but the agent arranged that it was spruced up and cleaned before our arrival. The whole process involved considerable work on behalf of the agent without which it would not have been successful. We enjoyed a very personal experience which made our move possible and we can thoroughly recommend S & P's service..
5/5
TrustpilotStrutt and Parker Salisbury
Strutt and Parker Salisbury (Sarah Cull) has been a delight to work with. The process of buying a house can be painful, but Sarah’s charming professionalism, patience, honesty, tenacity, kindness and extraordinary diplomatic negotiating skills, sets herself and Strutt and Parker way ahead of the other estate agents in the area (we had dealings with most of them.) I could not recommend her , and the office more, including Carola and Fiona. A class of their own. Thank you so much.
5/5
TrustpilotThe sale of our house was handled by…
The sale of our house was handled by Marcus Browne in the Winchester office. The whole sale process was expertly managed by Marcus and the service provided by Strutt & Parker was excellent throughout. The sale was very complicated but Marcus handled the whole process with professionalism and true commitment. I changed my estate agent to Strutt & Parker a few months ago because the previous agent was singularly inadequate with no results in sight - not so with Strutt & Parker and Marcus Browne.
1/5
TrustpilotAvoid
They were a property managing agency for my previous flat (London, Chelsea branch). Nothing was ever done on time - to have anything fixed or replaced took absolute ages, then i moved out 6 weeks ago and they still haven’t returned my deposit. Choose another agency if you can
I’m very sorry to read of your disappointment. Please do contact me so that we can discuss the matter.
5/5
TrustpilotVery good experience; recommended.
We had a very good experience buying through Strutt and Parker. The team was very experienced and knew their market and client well. They were on hand with all the right inputs at the key points needed and I would highly recommend using Janet again - indeed I have already asked Janet whether she would be interested in marketing a different property for us. Thank you from us to the whole team for their support through our recent purchasing process.
5/5
TrustpilotOutstanding service both buying and selling
Brilliant service both buying and selling our properties. Very fast at getting the property on the market and sold within a week! Nothing was ever too much trouble, from the numerous questions raised and answers found in a timely manner. I am sure these were often dealt with in the staff free time as well. We dealt mainly with one member of staff which made it more personal and effective She was professional, knowledgeable and empathetic throughout and you really felt she had your back and nothing was too much trouble. Would definitely recommend!
5/5
TrustpilotThe Strutt and Parker team in Exeter…
The Strutt and Parker team in Exeter led by Ollie have just sold our farm house, a range of stone barns and our Q barn.It started by two visits by the team discussing how to go about the sale and how to divide the property up.We then put it on the market and left them to sort all the problems out.What a fantastic decision that was, It was a difficult property to market but they made it look easy, we even had discussions with them well outside office hours.A big thank you to the whole team, we would not only use them again we have also recommended them to friends.First class service.
1/5
TrustpilotAVOID - Lewes Branch
The Lewes branch advertised our house, no feedback at all from viewings, no contact from office despite chasing, messed up appointments and days lost waiting for EPC, totally unprofessional, due to our grievances they had to admit their failures, avoid using at all cost. A complete shower of inadequacy.
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