Trusted Agent profile · Croydon · Surrey

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Streets Ahead Croydon reviews

4.5

★★★★★ Excellent

1,383 reviews across 2 platforms

219 Lower Addiscombe Road, Croydon, Surrey, CR0 6RB

Part of Streets Ahead, see every office.

Streets Ahead's office in Croydon, Surrey, at 219 Lower Addiscombe Road, is rated 4.5 out of 5 across 1,383 reviews on two platforms, including 1,101 Google reviews rated 4.4.

Google logo

4.4 / 5

1,101

Reviews on Google

This office

Facebook logo

4.7 / 5

282

Reviews on Facebook

Business-wide

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Reviews

Every review we hold for the Croydon office, from every platform, shown as written. First names only.

5/5

Google

Streets Ahead assisted me in searching for a rented home and their help surpassed my initial expectations. My contacts there, George and Patrick, was extremely helpful and proactive. They both went the extra mile to make me feel that Streets Ahead were the letting agent I could trust and rely on.

Doogie · 29 July 2019

5/5

Google

I had a very good experience with Street Ahead Croydon because of Stefanie’s Naraine, she was very helpful in every way and was also very patient when we had issues bringing in the required documents. She made my experience a lot less …

Fatou · 21 September 2021

5/5

Google

Streets Ahead assisted me in searching for a rented home and their help surpassed my initial expectations. My contacts there, George and Patrick, was extremely helpful and proactive. They both went the extra mile to make me feel that Streets Ahead were the letting agent I could trust and rely on.

Ash · 22 May 2019

4/5

Google

THe staff were patient, helpful and professional. Getting my apartment was less stressful.

Olagbenro · 22 May 2024

5/5

Google

My property search started off very daunting and over whelming as it was my first home. And even though I never brought a property through Nathan carty he took me on a few viewings and is such a down to earth guy. He made me feel as if the …

Daniel · 21 September 2019

1/5

Google

Never ever go with Street Ahead.They provided me a tenancy with fully unprofessional way.Before the payment they said everything will be clean and taken care of. …

Dibyayan · 28 June 2023

2/5

Google

Somehow, couldn't get the professionalism expected.

Zia · 22 May 2022

Agent replied

Hi Zia, we are very sorry to hear this. Are you able to send me a private email to discuss further what happened and what's led you to feel this way? We'd really appreciate it and would like to investigate further. My email address is talktous@streetsahead.info Thanks - Rebecca

5/5

Google

Very good agent to work with

George · 22 May 2022

Agent replied

Thank you! - Rebecca

5/5

Google

Thank you very much Gareth, for your dedication and persistence in trying to find the right flat to rent for me. I really appreciate all your help and wish Streets Ahead all the best for the future. You are definitely one of the best lettings agents in Croydon.

Samuel · 22 May 2020

5/5

Google

Great estate agents to go with, Lauren from the croydon branch, you have been amazing! Such a kind and helpful person to deal with. Very quick and efficient and always has a smile on her face. Thank you so much for helping my family find a great home. We are so grateful.

Kirsty · 22 May 2018

5/5

Google

Thank you very much Gareth, for your dedication and persistence in trying to find the right flat to rent for me. I really appreciate all your help and wish Streets Ahead all the best for the future. You are definitely one of the best lettings agents in Croydon.

Sam · 21 April 2020

1/5

Google

A blight on the community! Local groups volunteer and work hard to look after our streetscapes and parks but Streets Ahead repeatedly erects an overabundance of advertising signs every few weeks. Signs are put up in clusters of 5 or 6 …

Clayton · 21 September 2021

5/5

Google

We were quite surprised at the come back that Streets Ahead accomplished when at first it seemed that its quite impossible to find the perfect property in short period of time, considering the challenges with covid. Gareth and Emma rose to …

Ramzel · 21 September 2021

5/5

Google

Alexandra & Gemma from Streets Ahead made our move into a new flat as painless as possible. She was readily available to answer our questions, and ensured that our requests were dealt with quickly and efficiently. I'd definitely recommend using Streets Ahead to anybody looking to find a new property

Anthony · 22 May 2019

5/5

Google

Great communication and all clear, very easy to find information and support

Ingrid · 22 May 2024

5/5

Google

George Barnes organised a viewing for me. He was pretty thorough with everything, helped me with my questions, etc. Seems like a decent agency.

Lisa · 31 August 2023

5/5

Google

Croydon brunch of the Street Ahead was very kind and helpful it was a pleasure to work with it’s agents. Gareth whom I met on the viewing who explained everything about the flat and Alex who kindly answered to loads of my question on a …

Lyuda · 21 September 2020

5/5

Google

Good service and good response

Prudhvi · 22 May 2022

Agent replied

Thank you Prudhvi for taking the time to leave us a review. Thanks, Laura

5/5

Google

As a landlord, Streets Ahead find tenants and collect rent on my behalf. There have been some issues recently with rent payments falling behind and Kirsty has dealt with this diplomatically but robustly which is, I feel, just what was required. I am grateful for her help.

Chris · 22 May 2020

5/5

Facebook

Would completely recommend using Streets Ahead. George always had prompt responses and was extremley helpful!

Emma · 12 May 2020

Agent replied

Thanks Emma :) Great feedback. We will let George and the team know - Rebecca

1/5

Google

I was with streets ahead for over a year and I was managed by Cherelle. My experience was very poor. They consistently avoided our calls about incredibly important things - for example they couldn't care less that we didn't have …

Michael · 18 September 2021

1/5

Facebook

One of the worst estate agents group. Very rude attitude, unprofessional people. No manners at all in 9 out of 10 employees. My advice to the MD is to send your resources to soft skill training. Teach them how to behave, respond and have proper communication. Should be ashamed of themselves.

Prasanna · 4 January 2018

5/5

Google

Kay and Kimberley have been most helpful guiding us through the whole letting process.

Eleanor · 24 July 2020

Agent replied · 24 July 2026

Thanks for leaving a review Eleanor

1/5

Google

If I could 0 I would. I came home from work to no heating with the snowy weather, in February. The water pressure was low on the meter so there was no heating or hot water. I called up the water suppliers who stated it was the agency's duty …

Stephen · 21 September 2018

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

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