5/5
TrustpilotAdem was an excellent agent to work…
Adem was an excellent agent to work with - very responsive and helpful and I would definitely recommend working with him if you're looking for a place
Trusted Agent profile · Croydon
Verified
Streets Ahead South Croydon reviews
★★★★★
1,334 reviews across 3 platforms
7 Ye Market, Croydon, CR2 6PW
Streets Ahead's office in Croydon, at 7 Ye Market, is rated 4.6 out of 5 across 1,334 reviews on three platforms, including 170 Google reviews rated 4.6.
170
Reviews on Google
This office
240
Reviews on Facebook
Business-wide
924
Reviews on Trustpilot
Business-wide
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Reviews
Every review we hold for the Croydon office, from every platform, shown as written. First names only.
Trustpilot5/5
TrustpilotI had a wonderful experience working…
I had a wonderful experience working with Streets Ahead on my first UK rental. After having just relocated from the US with little knowledge about the processes, Enzo and Harry got me up to speed and into a wonderful flat in no time. They were friendly, responsive, knowledgeable, and made the experience very easy for me. I would happily work with them again any time.
5/5
TrustpilotHaraan has been super helpful in my…
Haraan has been super helpful in my property search so far. Very responsive and really listens to what I am looking for when prioritising properties for my search. Thank you Haraan!
5/5
TrustpilotGreat Service - Aibha
Aibha was super helpful from the start giving great insights, as well as replying to any questions we had within good time. Very pleased with the service we were provided with. Thanks very much Aibha!
5/5
TrustpilotI had a very positive experience with…
I had a very positive experience with the letting agent from your agency. He was friendly, responsive and very helpful throughout the whole process. He kept me informed, answered my questions promptly and made everything straightforward and stress-free. I would happily recommend this letting agency to anyone looking for a reliable, professional and trustworthy estate agent. Thank you for all your help and excellent service!
5/5
TrustpilotRecently went to a viewing with streets…
Recently went to a viewing with streets aged the young man Arthur was very helpful answering any question we asked and overall did a great job
5/5
TrustpilotKecey is brilliant and polite
Kecey is brilliant and polite. Thank you for giving your time to me to show me the properties.
5/5
TrustpilotA good experience with an estate agents…
Tyrique was open, honest and helpful; not my general experience of estate agents over the last 30 years… A genuinely good experience meeting him - highly recommended.
5/5
TrustpilotAibha has been really friendly & professional …
Aibha has been really friendly with great mannerisms as she puts in the effort when trying to find a suitable home for me and my family.
5/5
TrustpilotAdam from Street Ahead Estate Agency…
Adam from Street Ahead Estate Agency was very professional and helpful throughout the process. He responded quickly to queries and made everything smooth and straightforward. Really appreciate his support and would recommend him.
5/5
GoogleI cannot sing the praises of Kevin, Roz , Ollie and the gorgeous Misha highly enough. They dealt with the sale of a property for my family and from start to finish kept us informed of every development. Kevin in particular spent most of his time (I think) chasing people on our behalf and reporting back to us. This is the most pro-active estate agents I have ever come across and I would not hesitate to recommend the Northiam branch to anyone wanting to use a professional, sympathetic and highly efficient team of agents to deal with the sale of their property. Thank you all so much for everything.
Agent replied · 19 July 2026
Mandy, thank you for such a thoughtful and generous review. We’re so pleased to hear that Kevin, Roz, Ollie, and Misha provided a proactive and supportive service throughout the sale. Your kind words about their professionalism, communication, and dedication mean a great deal to the team. We’re truly grateful for your recommendation and glad we could assist your family during this important process.
5/5
GoogleWe recently sold our house through RWW in Northiam who were our sole agents. From the first visit to discuss selling and marketing through to the day of completion when we handed over the keys the RWW team (Ollie, Roz and Kevin) provided a first-class professional service. They kept us well-informed of developments every step of the way. They conducted all the first viewings and always provided feedback. We felt we were in very experienced and safe hands; nothing was too much trouble. Grateful thanks to you all for your guidance and support throughout the whole process.
Agent replied · 19 July 2026
Steve, Thank you so much for your wonderful review! We’re thrilled to hear that you had such a positive experience with the RWW Northiam team. It was our pleasure to guide you through every step of the sale process, keeping you informed and making the journey as smooth as possible. Ollie, Roz, and Kevin are grateful for your kind words, and we’re so pleased that you felt in safe, experienced hands. Wishing you all the best in your new chapter, and thank you again for trusting us with your home sale!
5/5
TrustpilotJasmine was incredibly helpful and…
Jasmine was incredibly helpful and knowledgeable, and exceeded both mine and my partner’s expectations. Unlike other estate agents, she never pressures us, it’s always a genuine pleasure speaking with her on the phone!
5/5
TrustpilotI found a professional estate agency
I found a friendly, a professional agency. Maya was a professional all time. She explained everything about the flat and the area. Thank you.
1/5
TrustpilotVery disappointing experience with…
Very disappointing experience with Kacey and a complete lack of communication. She knew I needed to move within a week but still had me complete the form and viewing, then stopped responding when I asked whether not being able to meet the tenant in person would be an issue. A waste of valuable time when I was working to a tight moving deadline.
5/5
TrustpilotLovely member of staff
I recently worked with Ava on finding me a property, she was really lovely and cheerful and managed my expectations! I couldn't ask for anyone better to help me find a property!
5/5
TrustpilotAidan Naude
We are looking for a property in the Anerley area and Aidan Naude from Streets Ahead stands out from all the other Estate Agents we are using. He listens to us. We never feel rushed during viewings and most importantly, he has such a bubbly personality and we never feel under pressure. Facts are given but the choice is ours..... We hope we find our property through his recommendation - that would be the icing on the cake 😊
5/5
TrustpilotGreat Experience
I recently represented a buyer on a transaction in South Norwood with my property finding Company WelcHome International where Tyrique acted as the sales agent, and I couldn't have asked for a better professional to work across from. Real estate transactions are often complex, but Tyrique’s proactive communication and solution-oriented approach made the entire process seamless. He is incredibly knowledgeable about the South Norwood market, transparent with all parties, and stayed dedicated to ensuring we reached a successful completion.
5/5
TrustpilotReally good Company
Really good Company Kacey was amazing Lettings Agent
5/5
TrustpilotHaraan was great
Haraan was great. He was always prompt and well informed, and was always available for any questions.
5/5
TrustpilotMaya was so helpful with my property…
Maya was so helpful with my property search and provided lots of information regarding the renting process i am very satisfied with my experience
5/5
TrustpilotHad a really good experience with…
Had a really good experience with Sofia, very understanding of my needs and patient. She’s very knowledgeable and knew what I was looking for in a property- thank you Sofia
5/5
TrustpilotKacey was great!
Kacey was very friendly, efficient and had exceptional local knowledge. She answered every question relating to my viewing plus made me and the existing tenant feel at ease. Definitely recommended.
1/5
TrustpilotExtremely disappointing-Unprofessional Service and Deposit Withheld Unfairly
I was a tenant with *Streets Ahead* for three years, and throughout that entire period, not a single issue we raised at the property was properly resolved. The level of service we received was consistently poor, and communication was often dismissive and unhelpful. After vacating the property, matters became even more concerning. Our deposit was withheld based on what I strongly believe to be an inaccurate and unjustified report. When I provided clear evidence of the property’s condition at the start of the tenancy, the response from the agency stopped entirely. It has now been four months since we left the property, and despite repeated requests, there has been no resolution or meaningful update regarding the return of our deposit. I am particularly disappointed with the conduct of Denim Islam, who I understand to be the branch manager. I was initially told that I was not eligible for the deposit due to the condition of the property. However, once I submitted evidence contradicting this claim, communication ceased, and the matter has since been ignored. Overall, this experience reflects extremely poorly on the agency’s handling of end-of-tenancy matters. The staff appear untrained in properly assessing property reports, and the level of professionalism and customer service has been unacceptable. Calls are rarely answered, and when they are, responsibility is repeatedly deflected with no accountability. This has been a very frustrating and disappointing experience, and I would not expect this level of service from a letting agency of this size.
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