Every review we hold for the Croydon office, from every platform, shown as written. First names only.
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3/5
TrustpilotWe used Streets Ahead to sell our homeβ¦
We used Streets Ahead to sell our home in South Norwood. The initial sales tactic that was suggested did not work, but the house was sold (a little later than we'd initially been led to believe was likely). The price achieved was within the range that Streets Ahead had estimated. We had chosen Streets Ahead because of the separate sales progression service. However, once we sold it turned-out that they did not seem to have a dedicated sales progressor at the branch. So it felt like I was doing a lot of the work I had assumed the sales progressor would be doing. To make things worse, the main agent dealing with us then left with almost no warning or handover. Our sale went very slowly - it turned-out this was because our buyer was not in a hurry and not engaging. It took a long time for me to realise this and I solved the situation by threatening to pull-out, to force our buyer to start taking action. If Streets Ahead had been a better agent they would have realised the situation earlier and solved it for me, making our move happen earlier and saving me a lot of stress. Overall, I was disappointed with Streets Ahead compared to the service I thought I was going to get. But you could probably do worse - they did get the house sold at a fair price.
Richard Β· 1 September 2022
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5/5
TrustpilotMichael Ansong was our agent for ourβ¦
Michael Ansong was our agent for our recent purchase with Streets Ahead. He was really professional, incredibly helpful and a lovely guy. Nothing was too much trouble.I would definitely recommend Streets Ahead.
Sally Β· 30 August 2022
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5/5
TrustpilotGreat experience as first-time landlords
Our experience of renting out our flat for the first time with Streets Ahead has been a really pleasant surprise. Nick, Emma and Gemma listened to us as landlords, have been extremely responsive to our questions and demands, and helped us find great tenants quickly. Can't ask for much more than that!
Simon Β· 20 February 2022
Agent replied Β· 30 September 2023
Thank you Simon for your review. I will pass your great comments on to Nick, Emma and Gemma. Thanks, Laura
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4/5
TrustpilotI received really good service from theβ¦
I received really good service from the whole of the Streets Ahead team but a special thank you to Emma who was very efficient and professional in all dealings . Will use them again .
Sifa Β· 4 April 2022
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5/5
TrustpilotBrilliant Service
We have been very impressed with Streets Ahead. Moving to London from the midlands, it's been difficult to secure viewings but Autumn took the time to provide us with a virtual viewing for the property we wanted and then played a big part in our application being accepted by the landlord. When Emma joined the process she was very helpful and made the next steps easy to deal with. They've both been fantastic and we'd recommend Streets Ahead to anyone looking to move in SE London!
Benjamin Β· 9 August 2022
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5/5
TrustpilotNaliah was friendly and helpful and sheβ¦
Naliah was friendly and helpful and she tried her best to always keep me informed of any new property coming on for lettting.Her conmunication was spot on.Good experience.Tony
Anthony Β· 11 January 2023
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5/5
TrustpilotIncredibly helpful Staff
Fantastic service, professionalism and warmth. I highly recommend Ryan for a stress free and pleasant renting experience.
Falaju Β· 22 November 2023
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5/5
TrustpilotGeorge & Emma at Streets Aheadβ¦
George & Emma at Streets Ahead (addiscombe) were amazing from start to finish with helping me secure a rental property. Every email/question was delt with promptly and I was made to feel that nothing was too much of a ask. Itβs the first time Iβve had a really present experience with an estate agent as the last ones I had were terrible. They have both restored my faith in estate agents and feel lucky that I had them both to set up new new home. Massive thank you to you both!!!
Carlene Β· 26 July 2022
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4/5
TrustpilotLaura Costa
Laura became our new property manager last year and her responsiveness and dedication have really made living at our flat an easy journey for the past year. Her swift and thorough communication has been a breath of fresh air, making every interaction a positive and seamless experience. It's reassuring to know that we can always count on her to address any concerns promptly and efficiently!
JJ Β· 7 November 2023
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5/5
FacebookGeorge was very patient and helpful throughout my property search. His video tours were absolutely thorough which is useful in this crisis. He called and followed up really well to make sure the process was going smoothly. thanks George! You're the best ππ½
Utterly Β· 29 May 2020
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5/5
FacebookDan and Emma were incredibly helpful with my partner and my search for a new rental property during lockdown. The whole process from start to finish was a breeze, especially considering the limitations. I can't recommend the Crystal Palace Streets Ahead team enough!
Vicky Β· 29 May 2020
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5/5
FacebookWould highly recommend streets ahead and especially George Barnes. Although I didnβt end up finding a property with him, he helped and guided me through many properties. Always quick to reply to my messages and had lots of lovely places to offer.
Frances Β· 1 September 2020
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5/5
TrustpilotThis feedback is well over due!!
This feedback is well over due!!! As one will know how busy it can get moving in, and sorting things out etc. George Barnes & Emma Mckenzie have been absolute GEMS, helpful, and very professional at all points. I have recommended people to Streets ahead because of these two individuals. They reply promptly to your emails and calls, and it have been a good good journey. I hope your company know and see how valuable you are, as every company wants the best of the best and that is you both. Thank you once again. Toyin
Flo Β· 25 June 2022
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5/5
TrustpilotI was very happy with the great help Iβ¦
I was very happy with the great help I had from Cameron and his team who are devoted and kind peoppe. I would recommend him as heβs a wonderful and motivated person.
Micheline Β· 22 June 2022
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5/5
GoogleRecently had the very good fortune to be both selling and buying through the RWW Northiam team. They couldn't have done more to facilitate, advise and support throughout what was at times a bumpy process. All credit to Ollie and Hattie, who we would heartily recommend and would certainly to to again without hesitation.
Hannah Β· 19 July 2021
Agent replied Β· 19 July 2026
Many thanks for taking the time topmost a review. It is much appreciated!
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5/5
TrustpilotAgent Cameron deserves a medal
Agent Cameron deserves a medal. He was very professional on the phone, not rushing the conversation, very interested in what I am looking for, he explained very well the affordability process something no agent explained to me before in the last 10yrs of renting houses.He sent me properties to my what's app and to my email straight away. I'm impressed! Even though I'm still looking for a property I feel this agent should be rewarded for his job. Well done Cameron Alexander!
Cat Β· 10 June 2022
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1/5
TrustpilotSlow response if any response whenβ¦
Slow response if any response when enquiry about viewing property to buy or rent. Emails no answers call you will be told someone will call back donβt get call back so you call each day same response then final response all gone even tho add will say just addedPurley branch on more than one occasion
Vincent Β· 12 April 2021
Agent replied Β· 30 September 2023
Hi Vincent,We are sorry youβve had this experience. If a property has gone, we should still call you to let you know. Iβd like to look into this further for you and find out why this didnβt happen. You can always reach me, weekdays, on streetsaheadsocial@gmail.com. Thanks,Rebecca
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5/5
TrustpilotFor a worker to attain that height ofβ¦
For a worker to attain that height of pure class and professionalism then the management should be given accolades.(Just like the proverbial sayings that charity begins at home) Ryanβs professional way of handling and dealing with issues is on a top notch for a man of his age.I will recommend him and his company to all my friends who re in search of renting or buying of property thanks.Kind regards Daniel Ayobahan
Daniel Β· 5 April 2023
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5/5
FacebookI want to thanks jakub for the patience and good mood he had with me, he is a formidable agent and shows a lot of professionalism, I am very happy with the service offered and I recommend street ahead.
Thanks Jakob
Florin Β· 24 August 2020
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5/5
TrustpilotOne of the Very Best Landlord Managed Service in London
I have been a private landlord with Streets Ahead - Estate Agents for the past 10 years. Streets Ahead - Estate Agents provide an outstanding property management and rent collection service. The Streets Ahead Management Team which includes Mr Andrew Hylton and Mr Cerrone Downers "always go the extra mile to support landlords and tenants and provide an excellent customer focused and reliable service.
Mr Β· 31 October 2023
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5/5
TrustpilotSpecial thanks to Ryan
Special thanks to Ryan, great communicator, very helpful & attentive throughout my experience with SA.
Luke Β· 23 November 2023
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5/5
FacebookGemma Greasley was prompt, courteous, friendly, very patient, and very helpful in making the whole process of finding and securing our new flat as painless and as easy as possible. An absolute pleasure and a credit to her office. Thanks Gemma.
Neil Β· 6 August 2020
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5/5
TrustpilotExcellent service
If Iβm going to rent again in the future I will not hesitate to use Streets Ahead just because of Katraielle Grant (the best negotiator) Sheβs beautiful inside out, very helpful, brilliant and knowledgeable in her field of work. She went to the extra mile to get me my next home and I will not take it for granted. Streets Ahead please keep hold of her because sheβs the best. I will definitely recommend streets Ahead to anyone searching for a new home either to let or buy.
Ransford Β· 4 May 2022
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5/5
TrustpilotGreat interaction and personal touch
Great interaction and personal touch, regular mailing lists for available properties with follow up calls and WhatsApp messages as reminders so you donβt miss out on a good deal. George B. was especially polite, helpful and always remembered me and my preferences whenever a suitable property came up on the market!
Prachi Β· 19 November 2021
Agent replied Β· 30 September 2023
Hi Prachi, thank you for your review. I will pass your comments on to George. Thanks, Laura
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