5/5
TrustpilotVery efficient service
Very efficient and proactive service. Special thanks to George for guiding me from making an enquiry to moving in in just 12 days!
Trusted Agent profile · Croydon
Verified
Streets Ahead South Croydon reviews
★★★★★
1,332 reviews across 3 platforms
7 Ye Market, Croydon, CR2 6PW
Streets Ahead's office in Croydon, at 7 Ye Market, is rated 4.6 out of 5 across 1,332 reviews on three platforms, including 170 Google reviews rated 4.6.
170
Reviews on Google
This office
237
Reviews on Facebook
Business-wide
925
Reviews on Trustpilot
Business-wide
Reviews
Every review we hold for the Croydon office, from every platform, shown as written. First names only.
Trustpilot5/5
TrustpilotTheir dealings with me as regards my…
Their dealings with me as regards my house search and the level of communication was top notch.
Agent replied · 23 December 2024
Dear Premmy Tv,Thank you for leaving us a 5* review! We are delighted to hear you were provided a 'top notch' level of communication!Kind regards,Zoe PA to Directors
1/5
Trustpilotclowns
this company is so incompetent and wasted so much of my time. It would take paragraphs to explain how much they messed me about, lied and behaved slyly. one word: clowns. Fyi I've already responded to the comment below from them and they messed me about even further. no words
Agent replied · 30 September 2023
Hi Joshua, thank you for getting in touch. I apologise for the negative experience and potential inconvenience this may have caused you. If you would like to speak to me personally about your experience, please feel free to email me at jandyr.solorzan@streetsahead.info and I will get back you at the earliest convenience. - Jandyr
5/5
TrustpilotGeorge Barnes and Emma Mckenzie
George Barnes and Emma MckenzieWere really helpful in guiding me through the process, and kept me up to date on the progress of my application.George and Emma were always available if I had any questions
5/5
TrustpilotExcellent service
Excellent service. Good response to every call and message. They tried they best. Kayla has been ever helpful and responded to all my messages. George as well did his best. Thank you Streets ahead.Thank you Kayla and George one again.
5/5
GoogleAmazing team, we all know house buying can be stressful but with the knowledge, wisdom and attention to detail the team have along with great communication with all parties, they made it much less so, thank you team, specially Roz!
Agent replied · 19 July 2026
Yvonne, many thanks for your kind review, Roz & all the Northiam team are very grateful!
5/5
TrustpilotEnzo has been so incredibly helpful in…
Enzo has been so incredibly helpful in helping us move in to our new home! He is attentive, knowledgeable and approachable! Thanks so much Enzo!
5/5
FacebookAmazing Estate Agents. Very professional from the get go. George Barnes & Emma McKenzie was incredibly helpful. They took care of everything for and I did not have to worry for second. I managed to move safely to my new place and really happy with it. A massive thank you to both for all their hard work and dedication.
Agent replied · 18 October 2023
Thanks so much Mus! I will let George and Emma know that you've left them a review :) Thanks, Rebecca
1/5
TrustpilotTHE HOUSE IS USELESS AND WORST SERVICE
After I moved the new place here Croydon.CR04LX. I am suffering lot with a poor response of Street Ahead agency for the resolving the issues. This house is old useless house with single glass window and bath rooms have not repaired properly. I was following to resolve , there is no proper response and commitment. I believe after tenancy agreement the service is worst by your team. I wrote so many mails and crested the problem resolving tickets. Very poor reply and no resolution for resolve the customer problem.
5/5
Facebookvery helpful would recommend this estate agency in a heartbeat Gareth was amazing helped me to find a place very quickly went above and beyond if you get him you will be in very good hands. Emma was also very helpful fantastic agency
5/5
FacebookFirstly I want to say thank you Gareth, you were the best. I recommend it because the agency employees are so involved and dedicated in their job and they will do everything they can for you to find the house that you wish for.
5/5
TrustpilotThe agent was I would like to know if there's a high chance of me getting the property I am viewing patient and took time to…
The agent was patient and took time to explain the requirements for available properties. Going forward, I would like the agents to thoroughly explain the requirements for any property because recently, after viewing a property and submitting all the required documents, I was told that the landlord wanted my bank statements that I use to pay my rent, so I wasn't offered the property.Overall, I was happy with the service
5/5
TrustpilotIt was a pleasure to cooperare
It was a pleasure to cooperare whit Mr. George Barnes and Miss. Emma Mckenzie.Thei were fast and on point with ower contract.Thanks again to George and Emma.
5/5
FacebookBig thank you to Gareth and Emma for their hard work. I was always updated and informed about properties and they made sure they went the extra mile to find us a suitable home. Very easy and professional process, i would highly recommend!
5/5
TrustpilotWe're lucky to work with a wonderful…
We're lucky to work with a wonderful agent, Ryan. The agent is distinguished by high professionalism, organization and individual approach to clients. Many thanks to Ryan from the Ukrainian family.
5/5
FacebookI used Streets Ahead to look for a property suitable for a small family but spacious. Jakub was extremely helpful from the start to end, even though we weren’t successful in finding the right property, his efforts did not go unnoticed Thanks again Jakub!
5/5
Trustpilot“Process was made easy and simple
“Process was made easy and simple. Our agent was Ryan and would be recommending him again to others”
5/5
FacebookReally impressed with the efficient service that the team at Streets Ahead provide. Special thanks to Jakub who made the whole process really seamless and found us our perfect home. He kept us updated throughout and seemed to genuinely care about what he does.
5/5
FacebookReally impressed with the efficient service that the team at Streets Ahead provide. Special thanks to Jakub who made the whole process really seamless and found us our perfect home. He kept us updated throughout and seemed to genuinely care about what he does.
5/5
TrustpilotNick And Enzo.
Nick And Enzo.Owning a flat as a landlord is not always easy.Streets Ahead helped us through a very difficult situation when a tenant left. And the issues he left us with.They were professional with their advice and very helpful. They found a new tenant in good time and I think their service was first class
5/5
TrustpilotThe agents were very professional and
The agents were very professional and always willing to assist with relevant information regarding my search. George Barnes was really helpful and patient with me.Thanks guys
5/5
GoogleWe have been anticipating a move for a long time, and within one week they had found us the perfect property for us. Jakub has been amazingly helpful , and every message that I left with his colleagues was passed on promptly. A truly 5 Star service!
5/5
TrustpilotExcellent customer service, one happy client
Thank you to everyone involved who has made the whole process of finding a tenant easy and efficient from start to finish. Being abroad I have to rely on others and the Streets Ahead team has made this completely painless with very good communication and actions. Credit where it´s due, you have all gone above and beyond my expectations.Should I find myself needing another tenant at any time I´ll be sure to contact Streets Ahead immediately and I would have no reservations about recommending them further.
3/5
TrustpilotWe used Streets Ahead to sell our home…
We used Streets Ahead to sell our home in South Norwood. The initial sales tactic that was suggested did not work, but the house was sold (a little later than we'd initially been led to believe was likely). The price achieved was within the range that Streets Ahead had estimated. We had chosen Streets Ahead because of the separate sales progression service. However, once we sold it turned-out that they did not seem to have a dedicated sales progressor at the branch. So it felt like I was doing a lot of the work I had assumed the sales progressor would be doing. To make things worse, the main agent dealing with us then left with almost no warning or handover. Our sale went very slowly - it turned-out this was because our buyer was not in a hurry and not engaging. It took a long time for me to realise this and I solved the situation by threatening to pull-out, to force our buyer to start taking action. If Streets Ahead had been a better agent they would have realised the situation earlier and solved it for me, making our move happen earlier and saving me a lot of stress. Overall, I was disappointed with Streets Ahead compared to the service I thought I was going to get. But you could probably do worse - they did get the house sold at a fair price.
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