Trusted Agent profile · Croydon

Stirling Ackroyd Croydon reviews

4.4

★★★★★ Great

1,589 reviews across 2 platforms

Room 1.54, Interchange House, 81 ? 85 Station Road, Croydon, CR0 2RD, CR0 2RD

Stirling Ackroyd's office in Croydon, at Room 1.54, is rated 4.4 out of 5 across 1,589 reviews on two platforms, including 264 Google reviews rated 4.7.

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4.7 / 5

264

Reviews on Google

This office

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1,325

Reviews on Trustpilot

Business-wide

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Reviews

Every review we hold for the Croydon office, from every platform, shown as written. First names only.

5/5

Trustpilot

The Croydon team made me and my…

The Croydon team made me and my boyfriends property search run smoothly and sped the process up because they knew that we were in a rush out of our current place. Bethany even went above and beyond to help us with confirmation about moving that our current landlord insisted onThanks so much team!

Caroline · 2 February 2022

1/5

Trustpilot

They r worse’s company ever

They r worse’s company ever. If u can don’t rent or use this company

Fatih · 7 December 2022

Agent replied · 28 October 2024

Hi Fatih, we pride ourselves on the great service we offer, I am sorry that this has not been your experience. I would love an opportunity to work with you to understand what may have happened, if you would like me to do this, please provide further information by emailing help@stirlingackroyd.com - Amber

5/5

Trustpilot

Helpful and efficient Service

Joel G was extremely helpful in organising a property valuation and took the time to listen and advise accordingly. He was knowledgeable and friendly and did not push. Gave me a very favourable impression of the company at first glance. Thank you!

Rebecca · 19 April 2023

3/5

Trustpilot

It is confusing to deal with so many…

It is confusing to deal with so many different people accross different branches, and sometimes information gets lost along the way. I am grateful though for Daryl Bourgeois who is my go to person in the agency and always helps resolve any issues, whether they are in his direct line of work or not.

Nausica · 26 November 2021

5/5

Trustpilot

Excellent Service

Im really pleased with the service provided by Melissa (Property Manager) who helped resolve a whole host of issues during my property letting. Efficient and great communication which made the whole process really easy and worked really hard to resolve any issues that I had. A credit to the company - Thank you !

Majid · 25 November 2021

5/5

Trustpilot

Great service

I was connected to Mr David Harvey, he was very friendly and helpful. Provided me with all the details of the properties I wanted to view and arranged an ideal time for viewing. Much appreciated.

Jingyu · 11 October 2023

5/5

Trustpilot

Abby Goopta in the tenancy renewals…

Abby Goopta in the tenancy renewals section did a great job, completely trouble free.Thanks Abby.

Christopher · 1 February 2019

5/5

Trustpilot

Iain from Stirling Ackroyd customer service is 10/10

Iain from Stirling Ackroyd has honestly been so helpful. He listened to my concerns regarding another agent and provided multiple possible solutions. His communication is 10/10 and if I have further business I will definitely be giving him a call.

Liz · 15 May 2023

5/5

Trustpilot

Had a survey carried out on Thursday…

Kieran carried out the survey on Thursday 21.07.22. He called me to ask if I had any concerns he needed to pay attention to. The report from him was in my mailbox the next evening. Very professional. An excellent service. Very professional. I would really recommend this company

Mrs · 26 July 2022

5/5

Trustpilot

I got a call from David Harvey…

I got a call from David Harvey regarding my BTL properties . He was very polite and very informative. We had a chat about the current market , inflation etc. I found him very helpful and patient. Well done!!

Prem · 7 June 2023

5/5

Trustpilot

Happy experience

I am happy with the services that I received from Victoria Aderibigbe, Stacie William and Tom Crowe . The whole process of letting my apartment was smooth and efficient . All my queries were dealt with promptly and effectively .

Shirley · 4 May 2023

5/5

Trustpilot

Excellent service

Liam Gaffey was professional, helpful and effective. Great to work with on my sale, would recommend.

100000575152394 · 12 October 2017

5/5

Trustpilot

Stirling Ackroyd

Stirling Ackroyd, Sales and Lettings Specialists have been fantastic in helping us get our now home...Special thanks goes to Mr Nelson Poku for all his help, dedication and understanding.. He was very supportive, always willing to help and going the extra mile for us... Thank you all so much

Gloria · 26 May 2022

5/5

Trustpilot

Great service

Maximilian Dobos provided an excellent service as letting consultant for us. He always kept in touch and managed to make the process of securing the property and moving in smooth and efficient. The agency has been transparent and attentive.

Andrea · 27 May 2023

5/5

Trustpilot

I have been speaking with Rino Russo…

I have been speaking with Rino Russo over at Stirling Ackroyd for many years now, he is extremely knowledgeable about the market and always there to assist with my properties. I would highly recommend Stirling Ackroyd to anyone

Suresh · 18 June 2023

5/5

Trustpilot

Stirling Ackroyd lettings service.

Stirling Ackroyd lettings service.Clive Martin of Stirling Ackroyd provides an excellent, efficient and practical service in the letting of our flat. He has done so for over three years now and I can rely on him to look after both the Tenants but also our most valuable asset - the flat.Stephen Woodward

Stephen · 27 November 2021

5/5

Google

Really impressed with all there hard work in finding a very good tenant.

Boost · 24 October 2022

Agent replied · 23 October 2024

Hi there, thanks for the fab 5* and great review! - Claire

5/5

Trustpilot

Antonios - Central Team

My first interaction with Stirling Ackroyd, Central Team was excellent. I was assisted by a great chap called Antonios. He was a top professional and really knew his stuff regarding the current market, which was refreshing. I will be sure to use Antonios & Stirling Ackroyd again to deal with my properties.

LD · 26 November 2021

5/5

Trustpilot

Where do I start

Where do I start? Ashley at head office was brilliant. She was very friendly yet professional and talked me through my entire enquiry over the phone. She was extremely polite and patient with me and answered all of my queries… a great asset to your Stirling Ackroyd team! Thank you again Ashley!

Louisa · 22 November 2021

5/5

Trustpilot

Good communication and follow up

Thorough survey. Surveyor contacted us before to see if we wanted any particular issues looked at. Contacted us on the day, after the survey completed, to give initial comments. Followed up the report with a Q&A call.

Jonathan · 8 July 2023

5/5

Trustpilot

I called Stirling Ackroyd for some…

I called Stirling Ackroyd for some further details on a property, and had brilliant service from Jake who walked me through any questions I had and offered some brilliant advice - really helpful and great to speak to!

Sarah · 1 June 2023

1/5

Trustpilot

Absolutely terrible experience with…

Absolutely terrible experience with Stirling Ackroyd. Came into the flat without any permission on multiple occasions. Locked us out of our flat meaning we had to stay in a hotel overnight with none of our belongings. They then tried to make us wait until the office closed at 4pm before coming to open the door to let us in.

Sophie · 18 February 2020

5/5

Trustpilot

Would highly recommend Stirling ackroyd…

Would highly recommend Stirling ackroyd fantastic company! Very impressed with our surveyor very detailed report and gave lots of advice on top of this😃 Would definitely use again!! A++++++

S · 11 January 2024

5/5

Trustpilot

Bereavement support

Stirling Ackroyd have been beyond supportive over many years with our property needs as a family. Her advice has been invaluable and we are thankful for her help now and in the future.

Steve · 10 October 2023

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

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