5/5
TrustpilotReally speedy level of responses
Really speedy level of responses, professional and resourceful - I can always rely on them if I need support around the flat. Highly recommend!
Trusted Agent profile · Croydon
Stirling Ackroyd Lettings Croydon reviews
★★★★★
1,551 reviews across 2 platforms
Room 1.54, Interchange House, 81 ????? 85, Croydon, CR0 1LA
Stirling Ackroyd Lettings's office in Croydon, at Room 1.54, is rated 4.4 out of 5 across 1,551 reviews on two platforms, including 275 Google reviews rated 4.7. It won Trusted Agent in The Trusted Agent 2026 awards.
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Awards
The Trusted Agent 2026 results for Stirling Ackroyd Lettings, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Reviews
Every review we hold for the Croydon office, from every platform, shown as written. First names only.
Trustpilot5/5
TrustpilotVery professional and helpful
Very professional and helpful. Worked hard to ensure the sale went through as quickly as possible, responding to problems and assisting where they could.
5/5
TrustpilotHelpful
Helpful, professional and friendly - would recommend
5/5
TrustpilotFriendly and helpful
It is an absolute pleasure communicating with Aimee Croucher. She is always friendly, quick to respond and offers to assist with any issues.
5/5
TrustpilotEmma has responded quickly and…
Emma has responded quickly and efficiently without being condescending.A pleasure to have one person to deal with which makes it so much easier.
5/5
TrustpilotWould use again
Great communication. Very helpful. Takes the stress out of letting.
5/5
TrustpilotWas massively impressed
Was massively impressed with Suzanna in the move in team. So bubbly and cheerful but also informative and professional. Not everyone has qualities like that!
5/5
TrustpilotPrompt and friendly service at a good…
Prompt and friendly service at a good price. Would recommend.
5/5
TrustpilotGreat customer service
Great customer service. All aspects of my property managed seamlessly by Clive, any issues that arise are dealt with swiftly. Very happy with the service.
5/5
TrustpilotTop level service by Rebecca Heslam
Top level service from Rebecca Heslam. She was always very responsive and helpful throughout our tenancy for four years. Thank you very much Rebecca.
5/5
TrustpilotGreat Estate Agents
Great Estate Agents, always keep me on top of stuff and regularly check in to see property status. 5*
1/5
Trustpilot0 stars
0 stars! Avoid to use. All staffs and management (peter Benjamin) are providing unprofessional service and always delayed work. They totally ruined the property deal and made me loss the investment opportunity.
5/5
TrustpilotThanks for the helpful information…
Thanks for the helpful information David.
1/5
TrustpilotWorst Agency I have ever encountered
Worst Agency I have ever encountered, the agent lied to charge me professional cleaning fee, don't use them to rent your flat or rent from them, run away from them.
5/5
TrustpilotExcellent Service!
Excellent Service!Trustworthy & Reliable!Always professional! Hence, why I use Stirling Ackroyd to let all my properties.
5/5
TrustpilotI contacted Stirling Ackroyd about…
I contacted Stirling Ackroyd about letting a property, they were very helpful and knowledgeable would definitely use again.
4/5
TrustpilotCheveiz Javaid
Cheveiz Javaid, kind and polite on the phone. Excellent customer service.
5/5
TrustpilotProperty rental
I Went through the guildford branch looking for a house share richard was very helpful found me the perfect house share would highly recommend
5/5
TrustpilotStirling Ackroyd were brilliant from…
Stirling Ackroyd were brilliant from start to finish. Great service from Ellie whose knowledge helped us greatly with our property move. Would definitely recommend
5/5
TrustpilotExcellent team
Excellent team! Always go above and beyond which goes a long way. Cannot fault their professionalism! Very happy to be dealing with these guys!
5/5
TrustpilotSpoke to mr kieran hogan on the phone…
Spoke to mr kieran hogan on the phone was very willing to help and very informative about things i did not understand very pleased
5/5
TrustpilotVery happy so far as I look to rent my…
Very happy so far as I look to rent my property, so thank you!!
5/5
TrustpilotExcellent customer service including…
Excellent customer service including following-up intention to detail.
5/5
TrustpilotGreat service
Exceptional customer service
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Questions about Stirling Ackroyd Lettings Croydon
Has Stirling Ackroyd Lettings won any awards?
Yes. In The Trusted Agent 2026 awards: Stirling Ackroyd Lettings, Station Road won Trusted Agent.
Want a trusted local agent to help?
Tell us what you need and we'll put you in touch. Stirling Ackroyd Lettings hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Croydon.
