Every review we hold for the Croydon office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleWe are so glad that we asked Paul O'Shea Homes to sell our house and we highly recommend this company. Paul came to value our property and we really appreciated his honest and professional approach. He organised an open day for us which meant that all viewings took place on one day and one of his team, Katie, showed prospective buyers round our property. It was great that we didn’t have to deal with multiple viewings over a number of days ourselves. The open day was held on a Saturday and we accepted an offer above guide price the following Tuesday. Progression to exchange of contracts was so much faster than we expected, and this was partly due to the lovely Siobhan who kept us informed of progress at every stage. She arranged a weekly catch-up with us and she always phoned at the time she promised. We really appreciated Siobhan’s great communication skills, which were especially valuable in bridging the gap between us and our buyer during the conveyancing process. We originally asked three estate agents to value our property but we are certain we made the right choice in picking Paul O’Shay Homes to sell our house. Our thanks to Paul and his team, you were great!
Karen · 22 June 2023
Agent replied · 21 June 2024
Karen and Mike,
We really appreciate your kind review and hope you are very happy in your new home.
Best wishes,
Siobhan
★★★★★ 5/5
GoogleWe sold our home last summer with Paul O'Shea homes, right from start to completion they were amazing, considering they had to navigate us through the lock down there was continuous communication and effort. Paul and Siobhan were fantastic, we highly recommend.PositiveResponsiveness, Quality, Professionalism, Value
Jack · 22 June 2021
Agent replied · 21 June 2024
Hi Jack thanks so much for your review - I hope you have settled well into your new home. Paul
★★★★★ 5/5
GooglePaul and Siobhan were the most fantastic team. Guiding us from sale to completion in a highly professional and effective way. Our sale was carefree and successful and we can’t thank Paul and his team enough.
Fiona · 22 June 2022
Agent replied · 21 June 2024
Hi Fiona, thank you so much for your lovely review. We really appreciate the time taken to do this and hope you have settled well into your new home. Best wishes, Siobhan.
★★★★★ 5/5
GoogleAfter having a bad experience with another estate agent it has been a real pleasure to deal with Paul. Very professional and friendly at the same time, easygoing and very patient. Siobhan was also very helpful. Superb service! Thank youPositiveProfessionalism
I · 22 June 2021
Agent replied · 21 June 2024
Hi Izabela thanks so much for your review we really appreciate it.
★★★★★ 5/5
GoogleWe feel that Paul O'Shea Homes estate agents really went over and beyond during our sale and purchase. Unfortunately we had a bumpy ride with buyers pulling out etc and with the help of Paul O'Shea and Siobhan in particular they ensured our sale went through. We all know these times can be stressful and frustrating, and I would highly recommend these estate agents. They are a small company and really are incentivised for the sale to go through, and they will do what it takes. Thank you all so muchPositiveResponsiveness, Quality, Professionalism, Value
Leyla · 22 June 2022
Agent replied · 21 June 2024
Thank you very much Leyla for your kind review. We hope you have settled well into your new home.
★★★★★ 5/5
GoogleI had my flat up for sale with multiple different estate agents over a period of about 7 months but they could not get a buyer. I found Paul O’Shea, he came around and was honest about what he thought the price should be and within a month the flat was sold. After the sale Siobhan called me virtually every Monday without fail to let me know the progress of the sale. Great communication and great service. Thanks for helping
Ashley · 22 June 2022
Agent replied · 21 June 2024
Hi Ash, thank you so much for taking the time to write a review. We are so pleased you were happy with the service. Best wishes, Siobhan.
★★★★★ 5/5
GoogleI wish I could give 10stars.
From Paul to Grace and Siobhan! All fantastic!
After few bad experiences with previous agents we found at Paul O’Shea the dream team to help us get the best tenants. Everyone in them team is friendly, knowledgeable and extremely professional. They do care about you and the tenants.
If you are trying to find the right agent don’t search no more. Call them and I am sure they will be so happy to help you.PositiveResponsiveness, Quality, Professionalism, Value
Filipa · 22 June 2021
Agent replied · 21 June 2024
Hi Filipa, thank you so much for the lovely review!!! Grace
★★★★★ 4/5
GoogleExcellent and very good quality of service.
It was indeed the right decision to choose Paul O'shea homes. I am very grateful that my tedious room search lead me to this company. I am currently an international student and had recently ended my contract at the residence halls, Paul O'shea homes really done an excellent service, thank you to ms.maryanne who constantly update me about the property, the team is responsive and really provided a quality of service from the viewing down to the admin works, I might say they are trustworthy. I also would like to thank Ms.grace for being prompt and very attentive to your needs.PositiveResponsiveness, Quality, Professionalism, Value
Maycel · 22 June 2021
Agent replied · 21 June 2024
Hi Maycel, thank you so much for the lovely review - Grace
★★★★★ 5/5
GoogleOur experience with Paul O' Shea was superb. Our day to day contact person was Siobhan who was extremely proactive and supportive and made our buying experience smooth and stress free. Highly recommended!PositiveResponsiveness, Quality, Professionalism
Munis · 27 August 2020
Agent replied · 21 June 2024
Hi Munis thank you so much for your very kind review. Lovely to hear from you, I hope all is well in your new home and you have settled in well. Paul
★★★★★ 5/5
FacebookI wish I could give 10stars.
From Paul to Grace and Siobhan! All fantastic!
After few bad experiences with some agents we found at Paul O’Shea the dream team to help us get the best tenants. Everyone in them team is friendly, knowledgeable and extremely professional. They do care about you and the tenants.
If you are trying to find the right agent don’t search no more. Call them and I am sure they will be so happy to help you.
Filipa · 18 March 2021
Agent replied · 23 October 2025
Hi Filipa thanks so much for your very kind review - we really appreciate it. I hope all is well with you - Paul
★★★★★ 5/5
GoogleI've been renting a property with Paul O'Shea for a few years now, they've been amazing and so helpful with any problems I've had! Communication is brilliant and so quick! I would definitely recommend them if you want and easy, efficient and peace of mind estate agent!!!
Nikki · 16 April 2024
Agent replied · 21 June 2024
Hi Nikki, thank you so much for leaving a positive review! Grace
★★★★★ 5/5
GoogleAfter having a dreadful experience with our previous letting agent who never listened to our queries and throughout the year we suffered. We decided to change apartment and came across Grace in Paul O' Shea. She was very proactive and responsive in addressing our concerns or any query we had. She is still very proactive is responding whenever we have a even a small query / concern. Overall renting process was smooth and fastly documented. I truly recommend the services. Thanks a lot Grace...
KUNAL · 22 June 2020
Agent replied · 21 June 2024
Hi Kunal thanks so much for your review it's much appreciated and we look forward to continuing to provide a great service throughout your time with us.
★★★★★ 5/5
GoogleI have only ever written 2 reviews before now (regardless of topic) and only do so when the service I have received has been exceptional, which is precisely the right word to describe Paul. I would also describe his service as "bespoke".
I dealt with Paul a number of years ago when he rented out our house for us. Fast forward a number of years and I wanted to sell but my circumstances were complicated. I cannot recommend Paul highly enough due to his professional, personal and sensitive approach. He gave me sound advice (when it might have cost him a sale and consequent loss of fees) but when I eventually found the right house he offered to view it and deal with all the negotiations for me. It was all part of the bespoke approach and free of charge!
As my purchase involved a new build, there was a sales lady at site. Following Paul's visit to see the house and the opening of negotiations face to face, the lady commented that in 20+ years of sales she had never known an agent to visit a site in person. She was also very impressed with Paul's intimate knowledge of all those involved in the chain. This was an unsolicited comment and made too late to influence my purchase!
I would finally add that Paul was always available by phone and in person. He even contacted me regularly whilst on holiday to check everything was running smoothly and he conducted all viewings in person with immediate feedback. I couldn't fault any part of the service or even suggest room for improvement!
I would be very happy to provide further feedback and Paul can put you in contact with me if required.
In summary I would say ... don't use anyone else! You won't be disappointed and I'm certain you will end up recommending Paul and his wonderful team, just as I have done.
David · 22 June 2020
Agent replied · 21 June 2024
Hi Sandra. Wow thanks so much for your review I'm blown away by it. Thank you so so much! I'm glad you have found the house you wanted and wish you many happy years there. Paul O'Shea
★★★★★ 5/5
GooglePaul and his team are true professionals. Always going the extra mile and my engagement to date has been second to none. Their experience in both managing traditional buy to let’s and more complex HMO housing set ups was the main reason why I moved my portfolio to Paul and his team. Not only have they delighted me, but I also have very happy tenants which means they stay longer in my properties! Keep up the great work Paul O’Shea Homes 👍🏻
Richard · 22 June 2020
Agent replied · 21 June 2024
Hi Richard thanks so much for your review. Really appreciated. Paul
★★★★★ 5/5
GoogleHave been working with since renting our my surplus private accommodation in South London. Have always found very approachable, knowledgable and helpful in all stages of the journey prior to renting out and since that date. Wouldn't hesitate to recommend for full management of rental properties.
Ollie · 16 April 2024
Agent replied · 16 April 2026
Hi Ollie, thank you so much for the positive review! Grace
★★★★★ 5/5
GoogleAn excellent service! I have been kept informed by the team at Paul O’Shea Homes every day during the sales process of my property and I can't fault their service. My house sold within a weeks of working with Paul O’Shea Homes. I value communication very highly and they were superb the whole way through.
Will · 22 June 2023
Agent replied · 21 June 2024
Will, we very much appreciate your kind review.
Best wishes, Siobhan.
★★★★★ 5/5
GoogleI just wanted to write and “thank you” both for all your help and assistance with selling dads house.
You have both made the whole process pain free for all the family under the difficult circumstances we were in.
Siobhan, you have been amazing keeping in touch weekly with updates.
So thank you both again for everything and I will have no hesitation is recommending you to our family and friendsPositiveProfessionalism
Clare · 22 June 2021
Agent replied · 21 June 2024
Hi clare, thanks so much for your review we really appreciate it.
★★★★★ 5/5
GoogleAn exemplary service from a dedicated team of people that put the interest of the customer at the forefront. Great communication and will often go above and beyond to ensure a smooth and courteous service in the face of one of the most stressful endeavours a person can embark upon. We thank you Paul and your team and would highly recommend you above any of the larger high street alternatives.
Wishing you all the best. M&V
The · 23 June 2019
Agent replied · 21 June 2024
Paul O'Shea Homes in Croydon aim to provide the very best, personalised service. We appreciate the review. Thank you.
★★★★★ 5/5
GoogleWe found Paul O’Shea Estate Agents through a recommendation and I can honestly say through the sale and completion of our property - Paul O’Shea has gone above and beyond to make the process as stress free and smooth as possible. We know how selling and buying a property can be stressful but we have found with Paul O’Shea as our Agent the whole process much easier. We can’t recommend him highly enough.
Lilli · 22 June 2020
Agent replied · 21 June 2024
Hi Lilli and Lorraine thanks so much for your review we really appreciate it. Good luck in your new home! It's been a pleasure helping you move. 😁 …
★★★★★ 5/5
GoogleCannot thank Paul and the team enough for the services that they provided selling our flat, prompt, efficient and always go the extra mile!!
Ben · 17 December 2024
Agent replied · 10 December 2024
Hi Ben thanks so much for your review, its much appreciated!
★★★★★ 5/5
GoogleI would recommend anyone to use this company for selling their property Paul and his team are nothing but professional and helpful throughout the whole process (which can be a stressful one) 100% would use them if and when moving in the future. Thank you all
Gemma · 22 June 2023
Agent replied · 21 June 2024
Gemma,
Thank you so much for your kind review. It is much appreciated.
Best wishes, Siobhan.
★★★★★ 5/5
GoogleHave been working with since renting our my surplus private accommodation in South London. Have always found very approachable, knowledgable and helpful in all stages of the journey prior to renting out and since that date. Wouldn't hesitate to recommend for full management of rental properties.
Ollie · 22 June 2023
Agent replied · 21 June 2024
Hi Ollie, thank you so much for the positive review! Grace
★★★★★ 5/5
GoogleWe viewed a property that Paul was selling a couple of times. The property attracted a lot of interest with multiple offers - and ours wasn't accepted. But I have to say Paul handled everything very professionally, and was honest, fair and informative. He was the nicest agent we came across during our house buying process.
Redd · 22 June 2022
Agent replied · 21 June 2024
Hi Redd thanks so much for your feedback, it's especially nice to hear considering you didn't manage to secure the property. I hope your subsequent move has gone smoothly. Thanks again, Paul.
★★★★★ 5/5
GoogleGreat experience selling our flat with Paul O'Shea Homes.
T2fit · 3 April 2025
Agent replied · 12 November 2025
Thanks Daisy really appreciate your feedback
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