5/5
GoogleIt was a pleasure working with Ellie she was efficient and very helpful.
Agent replied
Thank you for the 5 stars ! haart lettings, Croydon
Trusted Agent profile · Croydon, Surrey
haart Croydon reviews
★★★★★
931 reviews across 3 platforms
121 South End, Croydon, Surrey, CR0 1BJ
Part of haart, see every office.
haart's office in Croydon, Surrey, at 121 South End, is rated 4.7 out of 5 across 931 reviews on three platforms, including 916 Google reviews rated 4.7. It won Platinum in The Trusted Agent 2026 awards, one of eight awards haart won in 2026.
Awards
The Trusted Agent 2026 results for haart, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Reviews
Every review we hold for the Croydon office, from every platform, shown as written. First names only.
Google5/5
GoogleSukina Brooks was excellent and very thorough. I would definitely recommend Haart estate agents in Croydon
5/5
GoogleReally lovely phone etiquette. Helpful and very efficient
Agent replied · 30 September 2023
Thank you for the review! haart lettings, Croydon
5/5
GoogleHad a call with Ellie today. Really good and informative about all the questions I had
Agent replied
Hi Tia - thank you for the 5 star review! haart lettings, Croydon
5/5
GoogleRJ Jiménez negotiated a flat sale on my behalf at the hart Brixton branch with high level of professionalism and very efficiently. Great sales agent to represent you and very knowledgeable.
Agent replied
Daniela, thank you so much for your high rating! If you have any further questions, please give us a call. We're always happy to help!
5/5
GoogleThese guys go above and beyond to help you out. Dan and Liam worked extremely hard on getting issues sorted that needed sorting. Dan never gave up on us, despite never getting a response from our Landlord. We are moving house and will be staying with Haart due to their professionalism, enthusiasm and their brilliant work ethic. I would recommend these guys to annyone.
5/5
GoogleNahid has given crucial advice on finding the right property for myself, making the the whole renting process simple and easy. Highly recommend speaking to Nahid if you are after a property.
Agent replied
Dear Rahi, It's great to hear that you have found the process simple and easy as this is exactly the experience we strive to deliver for our tenants. Many thanks for your review and recommendation. Best Regards Nahid Senior Lettings Negotiator haart Croydon (Lettings)
5/5
GoogleHave dealt with RJ in the past at the Brixton Branch.. I highly recommend as an agent. Very direct and helpful. I’m sure it will be the same in Croydon.
Agent replied
Yinka G, it's experiences like yours that really keep us motivated! Thanks again for taking the time to leave us this information about your recent visit. Take care!
5/5
GoogleLashaun Very professional. No rip off from customer. No payment before you know what to do I recommend haart for you accommodation and with less fee compare to others.
Agent replied · 24 June 2023
Thank you for taking the time to leave us feedback. We are pleased to hear about your experience with us. Thank you again for your star rating! Regards haart Croydon (Lettings)
5/5
GoogleAziza is a lovely professional with lots of knowledge of the local area, definitely recommended.
5/5
GoogleAziza is a lovely professional with lots of knowledge of the local area, definitely recommended.
5/5
Googlethe person who was talking to me is lovely and nice 👌 Ellie she is amazing❤❤💕 …
Agent replied
Thank you very much for your kind words, always happy to be of assistance! - haart Croydon
5/5
GoogleLashaun Very professional. No rip off from customer. No payment before you know what to do I recommend haart for you accommodation and with less fee compare to others.
Agent replied
Thank you for taking the time to leave us feedback. We are pleased to hear about your experience with us. Thank you again for your star rating! Regards haart Croydon (Lettings)
5/5
GoogleFantastic service provided by Aliya Charnley. I left the call smiling and felt so much better after speaking to you . Thanks again!
Agent replied
Thank you for your review, it is lovely to see you are happy with the service received. Kind Regards - Aliya Haart Letting
5/5
GoogleGrateful for your assistance with my requests today Aliya. Your explanation was splendidly put and really put my mind at ease !
Agent replied
Thank you for your review, it is lovely to see you are happy with the service received. Kind Regards - Aliya Haart Letting
4/5
GoogleVery helpful and supportive
Agent replied · 30 September 2023
Thank you for the review ! haart lettings, Croydon
5/5
GoogleI have had several viewings with Luke at Haart during my search for a new apartment and decided to choose one of the properties shown to me by him. I am very happy with the service received from Luke, who has been efficient from start to finish, and took time to understand my requirements which led me to find my ideal property.
5/5
GoogleHaart did a fantastic job selling our flat. From day one they were courteous and communicated often. I can't praise Chuk, Lucy and Rhiannon enough for all their hard work.
Agent replied
Hi Emily We always strive to provide top quality service to every customer, and are pleased to hear that you enjoyed your experience here at haart Croydon!
5/5
GoogleLashaun Very professional. No rip off from customer. No payment before you know what to do I recommend haart for you accommodation and with less fee compare to others.
Agent replied
Thank you for taking the time to leave us feedback. We are pleased to hear about your experience with us. Thank you again for your star rating! Regards haart Croydon (Lettings)
5/5
GoogleI had a fantastic time speaking to Aliya, she gave me excellent assistance and was an absolute pleasure to talk to .
Agent replied
Thank you for your review, it is lovely to see you are happy with the service received. Kind Regards - Aliya Haart Letting
5/5
GoogleI had a lovely chat with Aliya Charnley! .. your professionalism was exceptional and you witty personality was lovey! Thanks again!
Agent replied
Hi Gareth, Thank you for the lovely review Kind regards haart Croydon
1/5
GoogleSlow to engage on numerous start-of-tennancy issues (50 days and counting), promises of action but engage/progress at a glacial pace, if at all.
Agent replied
Dear Mr Kinsella, I am sorry to hear that you have not been happy with the service you have received. If you could please email me I can look into this for you. Bethan.Cope-Morgan@haart.co.uk Kind regards Bethan Cope-Morgan Area Director
5/5
GoogleEllie at Haart lettings I found One of the best agent
Agent replied
Hi Rahul, thank you for the review! It is much appreciated. Kind regards haart lettings, Croydon
5/5
GoogleAliya provided excellent service. She was very knowledgeable and gave prompt responses to all my queries. Thank you for your assistance
Agent replied
Thank you for your review, it is lovely to see you are happy with the service received. Kind Regards - Aliya Haart Letting
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Questions about haart Croydon
Has haart won any awards?
Yes. In The Trusted Agent 2026 awards: haart, Croydon won Platinum; haart, Wembley won Platinum; haart, Lincoln won Platinum; haart, Doncaster won Platinum; haart, Bury St Edmunds won Platinum; haart, Clacton On Sea won Platinum; haart, Dartford won Platinum; haart, Romford won Platinum.
