Every review we hold for the Croydon office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleWe had a great experience with haart letting agents. Our agent, Ellie, was very helpful with the process for renting the house we wanted. She is a very hardworking and dedicated person and is quick at getting back with all of her responses.
Shabeen · 15 June 2023
Agent replied · 14 June 2024
Dear Shabeen, thank you for your 5 star review!
haart lettings, Croydon
★★★★★ 5/5
GoogleGreat service from Ellie! On top of her game. Got all documents and process completed with speed and professionalism. Glad to work with them. Will highly recommend!
Kwasi · 7 June 2024
Agent replied · 14 June 2024
Thank you for the positive review!
haart lettings, Croydon
★★★★★ 4/5
GoogleI am having a nice time talking with ellie on getting a property. My experience with her is different from what I've heard about other agents.she is patient, listens and try to help to the best of her ability.
Mary · 18 September 2023
Agent replied · 14 June 2024
Hi Mary
Thank you for the 5 stars !
haart lettings, Croydon
★★★★★ 5/5
GoogleEllie Wigmore Is a star, honest kind and attentive. Helping in regards to me finding a rental in the time, vicinity needed whilst keeping firm contact for any property based questions/queries or needs .. I look forward to my move ! :)
Gary · 15 June 2023
Agent replied · 14 June 2024
Thank you very much for your kind words, always happy to be of assistance! - haart Croydon
★★★★★ 5/5
GoogleHave been in touch with Ellie on my look for a property in Croydon. She has been super helpful throughout the process and is just a call away for any support. Very impressed by the professional behavior at Haart and highly recommend.
Ali · 15 June 2023
Agent replied · 14 June 2024
Hi Ali - thank you for your lovely recommendation !
haart lettings, Croydon
★★★★★ 5/5
GoogleI had an incredible experience working with Ellie and Sven. They were very professional, patient, and they pay attention to details.
They were always ready to answer questions and offer help.
Well done Ellie and Sven!
Joy · 17 November 2023
Agent replied · 14 June 2024
Thank you for your kind words.
haart lettings, Croydon
★★★★★ 5/5
GoogleEllie from Haart helped me to find the new house and the entire process was really smooth. She was just one message away and answered all my queries promptly . The overall process was really easy and swift.
Highly recommend!
Kripa · 20 July 2023
Agent replied · 14 June 2024
Always great to hear Ellie is providing a good service. Thanks for the 5 Stars
haart Croydon Lettings
★★★★★ 5/5
GoogleIt’s been an absolute pleasure working with haart awesome hospitality. My agent Jodian make sure I get the best and comfortable place that suit me and the time that I want it. Haart we love number one. In hearts we trust.
Rich · 15 June 2023
Agent replied · 14 June 2024
Thank you for your lovely feedback. haart lettings, Croydon
★★★★★ 5/5
GoogleEllie at Haarts estate agents have been very helpful with all queries. She’s very professional and friendly and goes out of her way to help. Very happy with the service over all
Zainab · 16 January 2024
Agent replied · 14 June 2024
Thank you for the 5 star review ! haart lettings, Croydon
★★★★★ 5/5
GoogleI spoke to a lovely lady called jasmine this afternoon and she was very informative her communication was brilliant. Very helpful
Shelbi · 4 August 2024
Agent replied · 25 August 2024
Thank you for your positive review!
haart lettings, Croydon
★★★★★ 5/5
GoogleBillie has dealt with my deposit negotiations effectively with my nightmare tenants. It has not ended up with the dispute service. I listened to her professional advice and it worked. Thanks again Billie Blankson for all your assistance and expertise.
Molly · 15 June 2023
Agent replied · 14 June 2024
Glad to hear you have been dealt with Effectively by Billie. We hope things are smooth sailing moving forward.
Thanks again Molly.
haart Property Management
★★★★★ 4/5
GoogleAfter struggling with other local estate agents, Haart were a revelation. Really good communication and kept us informed all the way through and found good prospects for us. Happy to say they found us our buyers and we complete tomorrow. Great team. Friendly, professional and communicative. Thanks guys.PositiveResponsiveness, Quality, Professionalism
Steve · 15 June 2022
Agent replied · 14 June 2024
Hi Steve,
Thank you for your lovely review
Kind regards
haart Croydon
★★★★★ 5/5
GoogleI was clueless in what I was looking for. Jasmine explained everything to me. Nothing was too much trouble. Thank you for your help.
Michelle · 7 June 2024
Agent replied · 14 June 2024
Thank you for the 5 stars!
haart lettings, Croydon
★★★★★ 5/5
GoogleFriendly service with Jasmine, the process was made quick and easy with her fast and polite response!
Poppy · 23 September 2024
Agent replied · 23 October 2024
Thank you for the 5 stars!
haart lettings Croydon
★★★★★ 5/5
GoogleOne of the best agents I’ve spoke to so far was Ellie! She picked up the phone today and was so informative about what I would need to do to rent a house as I wasn’t to sure before.
Chloe · 15 June 2023
Agent replied · 14 June 2024
Thank you so much for the 5 stars! It’s really appreciated. haart lettings, Croydon
★★★★★ 5/5
GoogleAnna came across as highly professional, pleasant in approach, she kept to the appointment time without having to chase or be stood up. It was a pleasant experience from Haart Estate. I will highly recommend their service. Marie O.
Mary · 15 June 2023
Agent replied · 14 June 2024
Thank you for your review, it is lovely to see you are happy with the service received. Kind Regards - Haart estate agent
★★★★★ 5/5
GoogleBillie and Nahid have been nothing but professional in their dealings with us. Communication has been clear, transparent and timely and significantly helped in dealing with tenancy issues. A well run and professionally managed outfit - highly recommended!
Sean · 15 June 2023
Agent replied · 14 June 2024
Thank you Sean for a great Review we are glad to hear both Branch and Property Management have clearly communicated and dealt with you and your property effectively.
Again thank you for leaving 5 Stars Letting and Property Management Team Croydon
★★★★★ 1/5
GoogleI would never recommend Haart lettings as I had a very bad experience with them. I paid holding deposit to Haart for a flat for letting in Croydon but had the toughest time to get back my money as the deal didn’t go through. I made ‘n’ number of follow ups but just received false promises from Haart that the money will be credited back to my account in a few days. My calls were not answered most of the times and no one bothered to call me back. Finally I had to go directly to Haart office two times and follow up to get my money back. The behaviour of the associates in the office were not welcoming. They claimed that the delay was due to some system error which is very hard to believe. Eventually it took more than a month for a small amount to be refunded. I don’t think Haart is worth it. There are a lot of other letting agents who are far better than this and I would recommend to go with any one of those.
Sreekanth · 15 June 2022
★★★★★ 5/5
Google5 star service from the team at Haart Croydon! Sven Kuhar took a lot of time to explain a variety of laws and policies which was helpful as we are new to the rental market.
Mike · 19 August 2023
Agent replied · 14 June 2024
Thank you for the 5 stars !
haart lettings, Croydon
★★★★★ 5/5
GoogleLucy was great - kept the pressure on the vendor (and my) solicitors to ensure everything was done in a timely manner. Really nice person as well, couldn't be more helpful and made sure I knew what was happening through the whole process. A*
Robin · 16 June 2019
★★★★★ 5/5
GoogleExcellent service, very helpful staff. I had a few questions about renting a 2 bed in the area in the near future. I spoke with Lashuan and he was very knowledgeable and friendly. After letting me know about your deposit protection scheme, when I am ready to rent, I’ll definitely be back to look for my ideal home with Haart
Greg · 16 June 2019
Agent replied · 14 June 2024
Hi Greg Everest, We're pleased to see the 5-star rating you left for us. Would you mind elaborating a little more on why you gave us this rating? We would love to know!
★★★★★ 2/5
GoogleNot good experience.
Message For new tenants -
Take clear and perfect video and pictures of property when you check-in and send it to agency via email and have agreement to the state of the property or you will regret for sure.
GURU · 1 December 2024
★★★★★ 5/5
GoogleAmy was attentive and was really helpful during the viewing I had booked in. She answered all the questions she knew answers to and followed up with anything she was not sure about. Really friendly, approachable and polite manner. Thank you.
Christine · 15 June 2020
★★★★★ 5/5
GoogleGreat, professional service - well looked after by Jasmine. Cheers !
Oliver · 8 November 2024
Agent replied · 8 December 2024
Thank you for your kind words. haart property management
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.