Trusted Agent profile · Croydon
★★★★★
2,064 reviews across 2 platforms
137-139 Wickham Road, Croydon, CR0 8TE, CR0 8TE
Cubitt & West's office in Croydon, at 137-139 Wickham Road, is rated 4.7 out of 5 across 2,064 reviews on two platforms, including 209 Google reviews rated 4.7.
Every review we hold for the Croydon office, from every platform, shown as written. First names only.
4/5
TrustpilotExcellent staff members
Ciaran and Kamile from the Crawley branch were very helpful and made my move very smooth. Absolutely delighted to have met them.
Thank you for taking the time to leave a review. Best wishes,Cubitt & West
5/5
TrustpilotDelighted with the speed and…
Delighted with the speed and professionalism of Ciaran who found us very suitable tenants for our buy to let property almost immediately
Thank you for taking the time to leave a review. Best wishes,Cubitt & West
1/5
GoogleAppalling customer service. On completion day, we turned up to collect they keys to our new home, only to discover they were lost! The poor attitude we received throughout the process and on day of completion was inconceivable. Our solicitors had never heard of anything like this before. We were treated appalling and are yet to receive an apology.NegativeResponsiveness, Quality, Professionalism
3/5
TrustpilotDo not use their solicitors!!!!
Nothing against Cubitt and West as such but DO NOT use their in house solicitor DC Law. Once they have a deposit from you, you will never be able to contact them again!! Use a local solicitor!! I’ve read no good reviews and I’ve been caught out, lucky it’s not held up a purchase or sale but I cannot get my money back!!
4/5
TrustpilotGood experience
Ciaran from Crawley branch helped us rent a flat in Commonwealth Drive. Very kind of him and so much supportive.
Hello Sanjeev, Thank you for taking the time to leave a review. Best wishes,Cubitt & West
5/5
GoogleGood and professional agents specially Micah, A responsive and helpful man, who helped us a lot through out the renting process.
Dear Elias Thanks for your kind words about Micah in our Shirley Lettings Team. He was very happy with your review. Kind regards Becky Jennings Operations Director
5/5
TrustpilotCubitt & West were faultless in dealing…
Cubitt & West were faultless in dealing with my complex house sale. All staff members in the Ashington branch were prompt and professional. I wouldn’t hesitate to use them again.
Heidi and her team pride themselves on providing customer service like no other; I am pleased to hear that they could help you and that you'd happily use them again in the future.
5/5
TrustpilotGreat experience with Cubitt and West
Great experience with Freya and Sam at Brighton Cubitt & West, really polite, quick responses and very clear on the process - exactly what you want when you're looking to move quickly!
Thank you for taking the time to leave a review. Best wishes,Cubitt & West
5/5
TrustpilotGreat service and support from my local…
Great service and support from my local cubitt and west branch and especially the manager Mark who throughout my sale has been there for any questions or concerns I've had. Would recommend.
Dear AmberWe really appreciate you taking the time to leave our Wallington office a review. It's great to read how pleased you have been with the service you have received from Mark throughout your sale and we wish you all the best in your new home. Kind regardsBecky JenningsOperations DirectorCubitt & West
5/5
TrustpilotGreat communication
Great communication, everything has been dealt with efficiently.
Hi Denise,Thank you for leaving a review! It's great to hear how positive your experience with our agents has been and how efficiently they've dealt with everything for you.Best wishes,Cubitt & West.
5/5
TrustpilotWe would highly recommend Cubitt & West…
We would highly recommend Cubitt & West Cranleigh branch. Kerry-Ann Bux complete star throughout all the processes of purchasing new house .The whole team were professional ,positive and very helpful .
Dear MartinMany thanks for leaving a review of our Cranleigh branch. I am delighted to read how helpful, positive and professional you found Kerry-Ann and the team. Wishing you all the best in your new home. Kind regardsBecky JenningsOperations DirectorCubitt & West
5/5
TrustpilotKamile Asmante at the Crawley branch…
Kamile Asmante at the Crawley branch has been very helpful and efficient, making our move go as smoothly as possible.
Thank you for taking the time to leave a review. Best wishes,Cubitt & West
5/5
TrustpilotBrilliant
Brilliant, friendly estate agents. Great people to deal with, from Carl Brintons sense of humour and Lisa the sales progressor. Very professional. Would definitely recommend them.
Thank you, it is lovely to hear that Carl and Lisa made your experienced a good one.
5/5
TrustpilotI viewed properties with Ricky from the…
I viewed properties with Ricky from the Horley branch , he was very friendly, professional and help full . I
Hello, Thank you for taking the time to leave a review. Many thanks, Cubitt & West
5/5
TrustpilotVery grateful to Karen (Fogarty) for…
Very grateful to Karen (Fogarty) for her patience and for reliably responding to all our messages and requests for updates over the last month of stress pre-exchange of contracts.
Thank you for taking the time to leave a review. Best wishes,Cubitt & West
5/5
TrustpilotHad a great experience working with…
Had a great experience working with Maddison/Claire at the Southsea branch. They were efficient, proactive, and kind at all times, and helped me find a house I’m so happy with!
Good afternoon Wes,Thank-you for your kind words about the Southsea office and in particular Maddison & Claire. I will be sure to pass your comments along.Kind regards,Neil Piper Operations Director
5/5
TrustpilotDan from Cubitt & West was really…
Dan from Cubitt & West was really helpful - organised 4 viewings in one day with short notice. He was able to proceed with my rent offer very promptly. Overall great experience, thank you.
5/5
TrustpilotSam found myself and my partner a…
Sam found myself and my partner a wonderful tenant on the first day of viewings! Freya then sorted out the legal side of things very quickly and efficiently. Much appreciated.
Thank you for taking the time to leave a review. Best wishes,Cubitt & West
5/5
TrustpilotGreat job 👏
Nic at Cubitt & West was really responsive in helping answer any questions we had and very accommodating at short notice to show us around properties during our searches 👍
Dear AnthonyThank you for taking the time to leave a review of Nic from our Leatherhead office. It's great to read how helpful he has been during your property search and i am sure Nic will assist in your sale going through to a smooth completion in the near future.Kind regardsBecky JenningsOperations DirectorCubitt & West
4/5
TrustpilotHouse Sale
We had problems with solicitors during this sale but Julie Bramble did a great job moving things along while keeping us informed all the way.
Good afternoon Richard,Thank-you for your kind words about Julie our Senior Sales Progressor- I will be sure to pass your comments along.Kind regards,Neil PiperSenior Operations Director
5/5
TrustpilotCharlotte at the Ashington branch
Charlotte at the Ashington branch , was always positive and happy to help . Would recommend her when looking for a property!
Charlotte loves helping people and is very pleased to hear your review and that you'd recommend her.
5/5
TrustpilotExcellent service from the Woodingdean…
Excellent service from the Woodingdean office. It was a complex and tricky process for a number of reasons but they offered fantastic support and reassured us throughout. Thanks so much!
Thank you for taking the time to leave a review. Best wishes,Cubitt & West
5/5
TrustpilotBoth friendly and professional
Both friendly and professional, thank you
Hi Gareth,Thank you for leaving a review! It's great to hear how friendly and professional our agents have been throughout your experience.Best wishes,Cubitt & West.
5/5
TrustpilotTyrone Hayles
Tyrone Hayles, Sales Adviser, has been very supportive and helpful with showing me the ground floor flat with outdoor space that I requested.
Hi ChristineThank you for taking the time to write a great review about Tyrone. He prides himself in listening to exactly what you want in a property and trying to help you find it. Good luck for the future.Best wishesBecky JenningsOperations Director, Cubitt & West
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