5/5
TrustpilotExtremely helpful agents who assisted…
Extremely helpful agents who assisted every step of the way. Fast and helpful response.
Trusted Agent profile · Crowthorne
Romans Crowthorne reviews
★★★★★
1,498 reviews across 2 platforms
Crowthorne House, Nine Mile Ride, RG40 3GZ
Romans's office in Crowthorne, at Crowthorne House, is rated 4.1 out of 5 across 1,498 reviews on two platforms, including 42 Google reviews rated 5.0.
Reviews
Every review we hold for the Crowthorne office, from every platform, shown as written. First names only.
Trustpilot5/5
TrustpilotSuperb
Great service from all concerned at Romans of Sandhurst Outstanding
5/5
TrustpilotQuick and easy
Quick, smooth and easy process to rent a property.
5/5
TrustpilotExcellent service by Jessica
Excellent service by Jessica, would recommend Romans always.
5/5
TrustpilotEfficient estate agents know the local…
Efficient estate agents know the local markets
5/5
TrustpilotI have found Kimberley Garcia Jones in…
I have found Kimberley Garcia Jones in Romans Head office to be very professional, courteous and efficient at all times in my dealings with her over the years.Michael Connellan
5/5
TrustpilotProfessional and helpful team
Rating only, no written review.
Agent replied · 31 May 2026
Dear Wasim We greatly appreciate your 5-star review and the time you took to share your experience with us. Your feedback is invaluable and motivates our team to continue delivering exceptional service. We look forward to welcoming you back soon! Many thanks, Customer Care Team
1/5
Trustpilotworst experience ive ever had with any…
worst experience ive ever had with any property company. If you can avoid Romans do, wont use them ever again. also avoid the NDO option they'll shaft you.
5/5
TrustpilotVery good experience with Scott from…
Very good experience with Scott from the Bristol office. He was very polite and super efficient. Highly recommend.
1/5
Trustpilot0 Stars!!!!
Agent replied · 17 June 2024
Dear Alex, We value your feedback and sincerely appreciate you taking the time to share your experience with us. Our goal is to provide exceptional service, and we take any concerns from our customers very seriously. We apologise for falling short of your expectations on this occasion and truly appreciate you bringing this to our attention. Best regards, Customer Care Team
1/5
TrustpilotBadly organised and forceful, lost the trust in the brand
West Drayton office staffs are putting pressure on potential tenants, information is not shared amongst them resulting in putting us off altogether of Romans West Drayton.
5/5
TrustpilotGreat service
Fast efficient service RICS valuation done and provided within a couple of days. Staff couldn't have been more helpful. Would certainly recommend them and use them again.
1/5
TrustpilotAVOID if possible
Avoid dealing with such unprofessional people if possible!I have followed their complaint policy and got an automated email with complaint number AND THAT’S IT !!
5/5
Trustpilotgreat estate agents who I have used to…
great estate agents who I have used to sell my property very trusted unlike berkshire estate agents limited who have stolen from me.
1/5
TrustpilotUnhelpful & rude staff
Awful company. The staff are rude and generally unhelpful. Would never use this company by choice ever again.
5/5
TrustpilotGreat service - Reading
Great service , Sam my sales agent was extremely helpful with my first home purchase.Prompt team and brilliant service
1/5
TrustpilotAvoid Romans Bracknell if you value customer service.
Bracknell letting agents are the worst, if you can avoid I would definitely recommend you do.Dissatisfied landlord.
1/5
TrustpilotRip off merchants
If you are a tenant these sharks will never miss any opportunity to fleece you.
1/5
TrustpilotAwful people.
Agent replied · 24 September 2025
Dear Michael We appreciate your feedback and thank you for taking the time to let us know about your experience. We strive for nothing less than excellent service, and we always take it very seriously when we hear of any dissatisfaction from our customers. Thank you for notifying us and we are sorry we did not meet your expectation in this instance. Kind regards Customer Care Team
5/5
TrustpilotHelpful team who were responsive.
Rating only, no written review.
Agent replied · 29 December 2024
Dear Mr FarrerCustomer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanksCustomer Care Team
5/5
TrustpilotFantastic and proffessional service
Rating only, no written review.
Agent replied · 24 August 2024
Dear DamianCustomer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanksCustomer Care Team
5/5
TrustpilotAttentive and sufficient staff.
Rating only, no written review.
5/5
TrustpilotAlways very helpful
Rating only, no written review.
5/5
TrustpilotChloe was very efficient and helpful.
Rating only, no written review.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Questions about Romans Crowthorne
How many reviews does Romans Crowthorne have?
Romans's Crowthorne office has 1,498 reviews across two platforms: 42 on Google, 1,456 on Trustpilot (across the whole business).
What is Romans Crowthorne's rating?
Romans Crowthorne is rated 4.1 out of 5 across all 1,498 reviews, and 5.0 out of 5 on Google from 42 reviews.
Where is Romans's Crowthorne office?
Romans Crowthorne, Crowthorne House, Nine Mile Ride, RG40 3GZ.
