Dandara Crowborough reviews

★★★★★ 1/5

Trustpilot

The cardinals - Cheshunt

I purchased this 3 bed semi-detached property from the original owners 3 months ago. I have never seen poor workmanship, finishing and so many corners cut to save money. There are to many examples to list here, but one example is the boiler. I had an ideal engineer out to service it and he found parts that were not fitted properly and fitting lying loose in the bottom of the unit. They also didn't fit a filter to prevent gunk build-up in the radiators. Everywhere you look there is something that hasn't been done properly or with care. Do not purchase a home from this developer (not builders), they have no interest in customer satisfaction or quality.

Darren · 1 June 2021

★★★★★ 1/5

Trustpilot

Dandara builds unsafe buildings but doesn't take responsibility.

Dandara, Moor End Lodge, Hemel Hempstead.I own a flat in Moor End Lodge. It has recently failed it's EWS1 inspection. The cladding is flammable, fire stopping is missing, fire breaks have not been installed within the facade and the balcony decking is both inflammable and not fire treated.Dandara are not taking responsibility and I for one am facing a circa £40,000 contribution to remedial works. Not to mention the fear and effect on my mental health living in an unsafe building.Be warned: do not buy a flat from this company unless a survey by a reputable firm gives it a clean bill of health.

Stuart · 26 May 2021

★★★★★ 5/5

Trustpilot

What a great team!

What a great team! Clair, Samantha, Terri and Brendan have always been so helpful when dealing with each of them for different aspects during my rental with Dandara. Keep up the great work and 5* service as always!

Happy · 24 October 2022

★★★★★ 5/5

Trustpilot

Dandara Ashgrove dream home

We recently bought our first family home at Ashgrove with dandara and have had an amazing experience start to finish. We dealt exclusively with Emma waddle who has been amazing at every step, taking time to explain everything and keep us informed. We really feel like Emma took the time to get to know us and make the experience personal even though she deals with people buying houses everyday. We are expecting our first baby and she has made sure everything has gone smoothly for us, she has been so lovely and helpful we couldn’t have asked for someone nicer. The site manager has also been great as have loads of the team on site. The finish on the property is lovely and after buying with Baratt homes a few years back the customer service and experience we’ve had with dandara has been in a different league. So so happy to have our dream home!

Jen · 11 May 2021

★★★★★ 5/5

Trustpilot

Dandara

The people I deal with are always helpful and respond to questions in an informative and timely manner.

Chris · 15 April 2024

★★★★★ 5/5

Trustpilot

Happy customer

We recently purchased a house at the Sycamores development, we’re really pleased with the property. Becky and the rest of the sales team we worked with were really helpful, always quick and efficient coming back to us if we had any queries. Would definitely recommend.

Jenny · 24 November 2021

★★★★★ 4/5

Trustpilot

Very helpful site staff

The site sales executive was very helpful and knowledgeable

Peter · 20 September 2024

★★★★★ 5/5

Trustpilot

Lovely lady at the show home

Lovely lady at the show home. Knowledgeable.

Emma · 21 October 2024

★★★★★ 5/5

Trustpilot

Paddock View

Paddock View, YaptonJust moved into our lovely new home on Paddock View. Jo and Dale in the marketing office could not have been more helpful and were instrumental in ensuring a very smooth move. Highly recommended! Thank you from the Jones'@ no7

Chris · 25 April 2022

★★★★★ 5/5

Trustpilot

Great and personable service

Great and personable service. Highly recommend

Peter · 5 November 2024

★★★★★ 2/5

Trustpilot

No care for clients.

About two months ago I was looking to try and buy a new built in Haddenham with Dandara but have become so disillusioned with the different stories you are told, the inability to be honest and then the straight out and out lies that I have had enough of them. It started with "you can not view the house you want until you have sold your own" so why would I buy a home sight unseen and their response ignore it. I was after a 3 bed link but they only wanted to sell me what they had which was 3 bed semi - they did not seem to understand that I buy what I want and not what they want to sell me so we parted company. About a week ago I get an e-mail telling me that there was more property I was interested in on sale, after a quick check the prices had gone up £50k for the next phase, they were not built and there were no show homes and they would not be completed till early 2022. Now they were offering a more expensive house, now with stamp duty,can not see what they are selling and you are buying and having to wait nearly a year - really do not understand their potential market do they and also I still had to sell mine to get a viewing when they were built!!!Yesterday I get a phone call from Johnathan to say that they had a 3 bed link back on the market and a 3 bed semi and that views could be sorted. I checked with the wife yesterday evening and phoned The Grove Haddenham at 1000 this morning, now I get Janet who says that the 3 bed link is alkready sold and the 3 bed semi has not been built and there are no viewings - I was shocked to find that such a wonderful company ( as so many say their are (sick)) would even consider lying to their client base.I wil say that the layout of the estate was brilliant and the types of property for sale made it look so much better than other estates look but at the same time if you are prepared to be a mushroom ( kept in the dark and fed bull**it) then these might be the people for you.

MR · 25 April 2021

★★★★★ 4/5

Trustpilot

Clair

Clair, Brendan, Terri and Samantha are a great team and their efficiency and service is second to none. As a landlord I appreciate their management skills in ensuring apartments and kept in good condition and importantly occupied. I rely and trust their advice when needed.

Margaret · 11 November 2021

★★★★★ 5/5

Trustpilot

Excellent Service

The Dandara team in Knightswood (Tunbridge Wells) provided excellent service in my search for buying the new home in the UK. Lots of support and valuable information / time given to me with the decision. Special commendation to Pauline and Emma in the Dandara team.

Wong · 3 November 2021

★★★★★ 5/5

Trustpilot

Quality

Quality, and the staff are very good 👍

DurgaPrasad · 29 September 2024

★★★★★ 5/5

Trustpilot

Paddock View in Yapton

Paddock View in Yapton - we were very impressed with both Dale and Jo they made us feel very welcome, we had visited another developer in the area who wouldn't even give us the time of day. They really helped us find what we wanted.

Kelly · 26 October 2021

★★★★★ 5/5

Trustpilot

Even though it was an extremely busy day

Even though it was an extremely busy day, ie the day after Storm Ciaran, my problem was addressed and sorted that same day. Very impressed.

ROBERT · 4 November 2023

★★★★★ 5/5

Trustpilot

A very pleasant

A very pleasant, friendly and informative viewing. Wonderful staff

Mrs · 12 September 2024

★★★★★ 5/5

Trustpilot

Dandara have been amazing at every step…

Dandara have been amazing at every step of of journey. We first rented with them 5 years ago when first relocating the the island. We have now repeated and The entire team have been exceptional

J · 14 January 2023

★★★★★ 5/5

Trustpilot

Prompt Service

I experienced a malfunction in dishwasher recently which I reported to Dandara. I received prompt response and an engineer promptly attended and resolved the issue. I have always received prompt response from Dandara team whenever I contacted them.

Wajeeh · 22 September 2022

★★★★★ 5/5

Trustpilot

Great service

Great service, reliable information all delivered promptly. Quick and easy to arrange contractors, billing straightforward, overall very professional.

Julian · 30 March 2024

★★★★★ 5/5

Trustpilot

We dropped in without an appointment…

We dropped in without an appointment and despite this, we were made to feel welcome and received well by Tracey.She answered all our queries and showed us around.

Prasanna · 13 August 2023

★★★★★ 5/5

Trustpilot

Fabulous new home on the Isle of Man

Recently moved into our new Dandara home at Reayrt Mie on the Isle of Man. Absolutely love it, quality and finishings have exceeded our expectations. Want to say that the sales team were great, very helpful and nothing was too much trouble.

Julie · 21 March 2022

★★★★★ 5/5

Trustpilot

To sign a new lease was a very quick…

To sign a new lease was a very quick and easy process. Was given a time to arrive and everything was ready so no waiting around.

KC · 28 September 2023

★★★★★ 1/5

Trustpilot

80’s alike building sites with no HSE

I’m merely reviewing this as a former worker, never in my life I’ve seen such atrocious management, company’s not even enrolled in the CSCS card scheme therefore there’s no imposed building standards nor health and safety standards, Who ever considered buying from this company should definitely have a second thought, unless you’re planning to throw your money away. There no qualifications required to get a job here, managers themselves don’t have any qualifications at all therefore you can only imagine what turns out.

Tony · 5 February 2021