Dandara Crowborough reviews

★★★★★ 2/5

Trustpilot

Lucky I didn't give a 1 star

Lucky I didn't give a 1 star. We recently purchased a new build property from Dandara and as always they are very polite and welcoming. We reserved a property and we were all good. The issue started as soon as we got the keys. We were rushed in before Christmas and boy oh boy was it rushed. We walked into the house and it looked like it has been robbed. Doors didn't shut, draft coming through the french didn't shut/lock properly, hadn't been cleaned, damage to bits and bobs it looked like it still needed another few weeks of work. The reason for giving 2 stars and not 1 is because the site manager is really understanding and hasn't really fought back on issues that we have raised. He's a god send to be honest with the things you hear from other developments where they just blame you and say they won't fix stuff as it's your own fault etc. we got a professional snagger in and they found 130 snags. Yes some of them were minor paint etc but there were a few big issues that at the moment are in talks etc. The big issue at the moment are the exterior of the house but I won't go into detail and as we have only started living here for about a week our drive way is between 2 houses and the road that the drive way leads onto is narrower than a main single street road. This means to reverse in or out of the drive you need to do a 5 point shunt in order not to hit either house and mount the kerb opposite in order just to get in and out. We only have a smallish hatch back anything bigger would be a nightmare. I drive vans and flat beds for work and even I have the odd issue. I have mentioned this to Dandara but as it's been built and coming to end of development basically said it's not their problem. Even the ground workers that are still in the area have said it's tight and needs and extra 2 plus metres width on the road. This whole process has been ridiculous and we shouldn't of encountered this many problems. As Dandara aren't a builder they just get I think contactors in that are a bit slap dash and even fixing problems either makes it worse or doesn't even fix the issue. Would not recommend.

Sean · 25 January 2024

★★★★★ 5/5

Trustpilot

Saxon Park

Saxon Park - we recently visited the development Saxon park in Bedford, The team Jo, Kelly & Rebecca were so helpful, it was a beautiful development, they really made us feel welcome and were very informative about Dandara, once we have sold our home we will be back!

Jane · 22 October 2022

★★★★★ 5/5

Google

Amazing staff, especially Olie brown couldn’t do enough for my sister who has just bought her house there. Houses are beautiful and all the surrounding areas have been finished to a real high standard.

Tyrone · 15 May 2025

★★★★★ 5/5

Trustpilot

Dandara Team Abbot Place on MK

Dandara Team Abbot Place on MK, Woods cannot explain how happy I am with you wonderful services, from the start you have be so attentive and patient with me, making you are taking my time to take the right decision, advice all along the journey of me buying my first property. I remember when I told Rebecca that this was the most important decision that I have take in my life and she just smile at me and said she totally understands and that why there are here to make sure that I am happy and have the right support. Thank you so much for spending time with me choosing my kitchen cabinets and my floorings, thank you for looking at my Pinterest picture and make sure that I stick to my house idea and not doing like everyone else’s does. Even when I was away with my work you still take time to wait for me, liaising with my lawyer and the my Moorgate advisor for me, seriously you guys just make me feel so safe and easy to trust you. I am so looking forward for completion day to thank you again in person, so in the meantime, Rebecca, Jon, Mandy and the rest of the team, I would like once again to say Thank you so so much for your services and for being an incredible team. You are Machines guys, couldn’t recommend better team 😊😊Best regards, Falonne

Falonne · 22 January 2024

★★★★★ 5/5

Trustpilot

Amazing Sales team at Saxon Park

The sales team at Saxon Park, Biddenham were extremely helpful throughout the buying process. They were informative and no question was too much!

Amy · 12 July 2024

★★★★★ 5/5

Trustpilot

Good service

Since moving into my new flat Terri has been very helpful with any queries. Terri is always quick to resolve any issues and is very good at her job!

Zanna · 21 March 2024

★★★★★ 5/5

Trustpilot

Dandara service performance

Provided alternative standalone fridge whilst existing Fridge Freezer was checked and replaced. New FF sourced very quickly and arrangements made to install without delay. Overall excellent and prompt service.

Jersey · 20 March 2024

★★★★★ 5/5

Trustpilot

Saxons park

We visited Saxon Park and the team were so helpful and accommodating!! I would recommend visiting.

Hayley · 3 November 2024

★★★★★ 5/5

Trustpilot

I visited abbots place and spoke to…

I visited abbots place and spoke to Rebecca, she was very informative about the area and development. Great service.

Harmony · 16 September 2024

★★★★★ 4/5

Trustpilot

It was a great experience dealing with…

It was a great experience dealing with their team especially Terri. They were quick with replies and very helpful with everything I needed.

Max · 9 July 2024

★★★★★ 5/5

Trustpilot

Review of Dandara

Dandara have looked after my apartment for many years (since 2016) and I’ve been super happy. I bought it as an investment purchase and they’ve looked after it from the get go, finding tenants and then managing the relationship with those tenants going forward. They do a great job looking after me as a landlord as well as keeping the tenants best interests and rights at the heart of what they do. They are honest, fair and efficient.

Westmount · 20 February 2024

★★★★★ 5/5

Trustpilot

A responsive and helpful team

Extremely responsive to tenant queries and very informative responses too. I haven't had any issues contacting the team when required. I would also describe the team as pro-active and eager to get everything in line in good time. All of the above has meant from initially viewing the property to renewing the lease for a second term, my tenancy has run very smoothly.

James · 12 November 2024

★★★★★ 5/5

Trustpilot

My visit to crowborough was great

My visit to crowborough was great, Jess was helpful and answered all questions about the development. Friendly staff and lovely site at Pearmain Place.

Megan · 14 June 2024

★★★★★ 5/5

Trustpilot

Viewing with Alanna at Dandara Hazlewood…

We had a viewing with Alanna at Dandara over the weekend and she was fantastic. Alanna was very informative with a great attitude from start to finish. Answered all of our questions no problems. Would highly recommend both Alanna and Dandara 👍🏼

Jacob · 10 April 2023

★★★★★ 5/5

Trustpilot

Saxon Park, Biddenham

Jo, Kelly & Katie were very professional and helpful when visiting the show home this week and I was very impressed with the properties.

S · 8 June 2024

★★★★★ 5/5

Trustpilot

Dandara Eskbank - Highly Recommend

We have been in the house a few months now but wanted to drop some feedback on living at Dandara Eskbank. The customer experience has been exceptional from start to finish. Jacqueline Bathgate couldn't do enough for us before and after we moved into our new house.The build quality on the house is of a very high standard and you can see that the tradesman take pride in the work they do. We recently converted part of our garage into a boot room and put in a new window to the rear of the house which required some render to match the existing wall. Stuart Barton helped us out, nothing is a bother to him and can't thank him enough.

Anthony · 28 December 2023

★★★★★ 5/5

Trustpilot

Saxon Park

My visit to Saxon Park was lovely the site team and sales team were very helpful with all my enquiries.

Darryl · 16 August 2024

★★★★★ 5/5

Trustpilot

I am in the process of completing on a…

I am in the process of completing on a house with Dandara, Jonathan, has been exceptional in his communication, answering the many questions i had and providing guidance throughout the process. I look forward to completing and exchanging on the property and would recommend them based on the levels of communication and customer service provided by Jonathan as our key Dandara contact.

Seama · 18 November 2024

★★★★★ 4/5

Trustpilot

Dandara Hazelwood Pinewood Gardens

Dandara Hazelwood Pinewood GardensWe dealt with Donald Watson when purchasing our house and we found him very helpful and courteous.We have had snagging problems which mostly have been resolved but are still waiting for some to be looked at hence our four star score. We love our house and are glad we moved here.

Linda · 28 October 2021

★★★★★ 5/5

Trustpilot

Extremely professional company

Extremely professional company. Dandara’s sales representatives Jonathan and Bradley were fantastic in explanation of entire process of the sale, through build and choices of flooring, kitchen tops and cabinets to completion. Regular updates throughout. Definitely 5 stars from me ⭐️⭐️⭐️⭐️⭐️

Phil · 31 May 2023

★★★★★ 5/5

Trustpilot

Reliable and Professional Maintenance Service

I would like to give a well-deserved positive review to Kevin and Juan, the maintenance technicians arranged by the developer. Over multiple service visits, they have consistently delivered excellent results and demonstrated a strong sense of professionalism. From the moment they arrive, it is clear that they take pride in their work and are committed to providing high-quality service.

Grace · 23 December 2025

★★★★★ 5/5

Trustpilot

Thank you Megan.

Thank you Megan.Explained well and clarified all the doubts. Excellent experience with dandara.

Jo · 30 November 2024

★★★★★ 5/5

Trustpilot

Rented with dandara for years always…

Rented with dandara for years always dealt with Brendan McGill, brilliant guy always professional and great communication! highly recommend!

Jordan · 28 August 2024

★★★★★ 5/5

Trustpilot

Great Job Jo!

The whole experience of buying a house from Dandara has been as painless as it could possibly be. The sales team at Paddock View led by Jo were superb and really knew their stuff. The house is good quality, let down only by the fitment of cheap nasty unreliable Hoover/Candy white goods. However since they were thrown in for free it’s churlish to complain too much. That aside we’re delighted with the new house and the following customer service. Like all new homes it’s a blank canvass to work on, but a really solid base. Absolutely recommend.

Andrew · 20 December 2023