Every review we hold for the Crewe office, from every platform, shown as written. First names only.
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5/5
TrustpilotRepaint the wall
Lee came to repaint the wall on Wednesday. He is very polite and very helpful. Extremely nice guy and very professional work that I never met with a staff from Anwyl Home. Thanks a lot Lee!
Ronald Β· 6 October 2023
Agent replied Β· 12 June 2024
Thank you Ronald!
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5/5
TrustpilotChris Appleton came to reseal ourβ¦
Chris Appleton came to reseal our shower after having some work done on it! He was very pleasant, tidy and did a great job. Thanks for your help
Carina Β· 28 March 2024
Agent replied Β· 12 June 2024
Thank you Carina!
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5/5
TrustpilotJosh Hough came to our house today andβ¦
Josh Hough came to our house today and did a lovely job on our ceiling. He will be back again once I have booked in to complete but he was very professional and knowledgeable when I was asking him questions. Great job Thankyou.
Jess Β· 6 March 2023
Agent replied Β· 12 June 2024
Hi Jess, thank you for leaving this great review about Josh and the work he carried out for you. Thanks again.
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5/5
TrustpilotLee changed the door and locks He wasβ¦
Lee changed the door and locks He was very helpful, friendly and professional, recommend him as a go to for doors and locks
M Β· 25 June 2024
Agent replied Β· 24 August 2024
Thank you
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5/5
TrustpilotLee Ashworth and Chris Appleton
Today we had Lee Ashworth and Chris Appleton at our property to close out some customer care issues we have had.The work they carried out was precise, clean and professional and I would not hesitate in recommending them.Thank you!
Alexander Β· 3 July 2023
Agent replied Β· 12 June 2024
Hi Alexander, thanks again for leaving a great review about our Customer Service Team!
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5/5
TrustpilotRichard customer service technician wasβ¦
Richard customer service technician was really helpful polite and explained about the jobs he was doing very well
Mark Β· 17 September 2024
Agent replied Β· 23 October 2024
Thank you Mark
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5/5
TrustpilotPaul Higham and Josh Hough who came toβ¦
Paul Higham and Josh Hough who came to my house to do the repairs were perfect. They did everything with great care.
PAWEL Β· 8 July 2024
Agent replied Β· 24 August 2024
Thanks Pawel
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5/5
TrustpilotOur experience with Stephen Homes
Our experience with Stephen Homes, at Anwyl Homes has been a very positive one. He has always been pleasant and courteous, friendly and professional and we feel that because of this we have a good rapport and are pleased to be purchasing a house from Anwyl Homes and through Stephen
Helen Β· 23 May 2022
Agent replied Β· 12 June 2024
Hi Helen, Thank you for taking the time to leave your lovely review. I know Stephen, and all our team, work very hard to provide our customers with a great experience so it's great to receive this feedback, thank you.
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5/5
TrustpilotI would like to thank the salesβ¦
I would like to thank the sales staff,that is Nigel,Tom & Alex for helping us through the purchase of our home in Abbeyfields taking out some of the stress by chasing up the bodies involved to complete our purchase. I have always said the best asset of a company is its staff,well done Anwyl
Consumer Β· 11 October 2021
Agent replied Β· 12 June 2024
Hi,Thank you so much for taking the time to thank our Abbeyfields sales team. We all work really hard to make the purchase process as smooth as possible for our homeowners so it's great to receive the thanks for the team's efforts. We have passed your thanks on to the team involved to let them know. We hope you have many years of enjoyment living in your Anwyl Home.
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5/5
TrustpilotGorgeous home
Gorgeous home, well built, very little on the snag list, all of which was dealt with swiftly.
Mrs Β· 27 September 2024
Agent replied Β· 23 October 2024
Thank you!
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5/5
TrustpilotCustomer service technician visit
Peter Giddins visited today and completed all jobs to a high standard and was very helpful π
Simonmachotmail.com Β· 26 September 2024
Agent replied Β· 23 October 2024
Thanks Simon
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5/5
TrustpilotCreaking floorboards
Richard came to fit a new kitchen cupboard door - and to also investigate our creaking floorboards on the landing - he was very thorough and did a great job identifying and explaining the problem - and what will happen next to resolve it..
Nigel Β· 10 December 2024
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5/5
TrustpilotGreat job by Chris, just a pity 10 months do be done
Have taken ages to get this done and should have be done before we moved in but Chris did an excellent job removing all the mortar from our windowsills and cleaning up the upvc ones too.
Clare Β· 17 August 2023
Agent replied Β· 12 June 2024
Hi Clare, thank you for your review, it is appreciated. We are doing our best to work quicker for non urgent issues and make sure as much as possible is cleaned before our homeowners move in.
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5/5
TrustpilotRichard Nelson came to fix my ensuiteβ¦
Richard Nelson came to fix my ensuite door , he was on time ,really friendly. Helped me with some other faults in the home too
Hollie Β· 8 April 2024
Agent replied Β· 12 June 2024
Thanks Hollie
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5/5
Trustpilot5* experience - thank you!
Canβt speak highly enough of my truly wonderful experience with Anwyl; buying a new home is really daunting, but The Fairways team (in particular: Tom, Helen, Sarah and Gaz) bent over backwards to make sure my new home was as perfect as possible.Very grateful for a smooth and attentive experience! Great customer service!
Mary Β· 24 August 2021
Agent replied Β· 12 June 2024
Hi Mary,Thank you so much for your kind comments, we are very happy to hear how helpful our team were at our Fairways development. We will be sure to pass your feedback on and hope you enjoy living in your Anwyl Home for many years to come!
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4/5
TrustpilotWe have j8ust had some more work done byβ¦
We have just had some more work done by Lee Asworth ,very thorough and perfect job as usual brilliant service Technician he is a credit to the company thank you again
Glyn Β· 29 November 2023
Agent replied Β· 12 June 2024
Thanks Glyn!
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5/5
TrustpilotHappy with Chris' aftercare work
Chris Appleton came to our home to carry out some remedial work to our stairs. The work was of good quality and he was very professional, friendly, and accommodating around my work calls. Very happy.
Daniel Β· 15 August 2023
Agent replied Β· 12 June 2024
Hi Daniel, thank you for your review about one of our Customer Service Technicians, Chris, he really appreciated it!
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5/5
TrustpilotLee Ashworth has attended our propertyβ¦
Lee Ashworth has attended our property on a couple of occasions now, he is really helpful and knows exactly what is needed to get the job done.
Amy-mai Β· 19 February 2024
Agent replied Β· 12 June 2024
Thank you!
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4/5
TrustpilotLee ashworth the customer serviceβ¦
Lee ashworth the customer service technician was very approachable and professional when he was doing some work at our home to investigate some mold. It would be great to have him back if we need any further support
Elin Β· 18 May 2023
Agent replied Β· 12 June 2024
Hi Elin, thank you for your review about Lee, we can certainly try and allocate any future work to him if we can!
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4/5
TrustpilotLocksmith
LEEASH the technician from Anwyl.He is a very professional locksmith. He replaced the lockmaster in a short time and I can open and close the door lock smoothly.
F Β· 22 January 2024
Agent replied Β· 12 June 2024
Hi, thanks for this review about one of our Customer Service Technicians, Lee, he really appreciated it.
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5/5
Trustpilot5 stars for Josh Hough
5 stars for Josh Hough. He is very kind and very helpful
Wing Β· 6 November 2024
Agent replied Β· 26 December 2024
Thank you.
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5/5
TrustpilotJosh the customer service technicianβ¦
Josh the customer service technician who attended my house to reseal my bath was very professional and did a great job! Thank you!
Ben Β· 1 May 2024
Agent replied Β· 12 June 2024
Thanks Ben!
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5/5
TrustpilotOur visit today was to correct twoβ¦
Our visit today was to correct two errors made with mastic around the bath and in the shower .Chris Appleton did a good job .Prompt, personable and proficient . Thanks
Sue Β· 6 December 2023
Agent replied Β· 12 June 2024
Hi Sue, thank you so much for this review about Chris, it made his day!
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5/5
TrustpilotRichard and Josh spot on!
Richard and Josh came to replace a kitchen cupboard door today. They were prompt, efficient and very respectful of my property. Very happy with their service.
Ms Β· 29 February 2024
Agent replied Β· 12 June 2024
Thank you Ms Deans!
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.