Trusted Agent profile · Crawley
Verified
★★★★★
806 reviews across 3 platforms
13 Tilgate Parade, Crawley, RH10 5EQ
Inspire Estate Agents's office in Crawley, at 13 Tilgate Parade, is rated 4.7 out of 5 across 806 reviews on three platforms, including 786 Google reviews rated 4.7. It won Platinum in The Trusted Agent 2026 awards, one of two awards Inspire Estate Agents won in 2026.
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The Trusted Agent 2026 results for Inspire Estate Agents, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Every review we hold for the Crawley office, from every platform, shown as written. First names only.
5/5
GoogleGreat service from Paul and Sarah at Homes Partnership. Paul sold the house on the first viewing, and then Sarah was responsive and helpful throughout the sale and purchase process. Highly recommended.
Thank you for your fantastic review! We're so glad to hear Paul and Sarah provided great service and made the sale and purchase process seamless. We really appreciate your recommendation and wish you all the best in your new home! 😊 …
1/5
GoogleUnfortunately a bad experience with Atlanta, very rude from the beginning, always calling me when out of breath, in a hurry and with a bad attitude. A bad representative for what seems to be a decent agency otherwise, all other employees I dealt with were 100x more friendly. After placing an offer for a rental property, rather than pass it to the landlord the agency decided to hold more viewings for no particular reason although it appeared to simply be a money grab, the property going to the highest bidder. Strangely though, when I called and wanted to increase my offer to stand out, the idea was ridiculed and labelled as “gambling”. Ultimately two weeks after submitting my offer, I was notified that the landlord went with a higher one… what a shame I couldn’t “gamble”…
Thank you for sharing your experience, and I’m truly sorry to hear that your interaction with us was disappointing. At Homes Partnership, we strive to provide a professional, respectful, and transparent service to everyone who contacts us, and I’m disheartened that this wasn’t your experience. Your feedback regarding your dealings with Atlanta is deeply concerning, and I want to personally apologise if you felt rushed or spoken to discourteously at any point, that’s certainly not the standard we aim to uphold. I will be reviewing this carefully with the team to ensure it’s addressed appropriately. Regarding the rental offer process, I understand how frustrating it must have felt. Lettings can at times be very competitive, especially in a fast-moving market, but we should always handle these situations clearly and fairly. I’m sorry if our communication fell short or felt contradictory, particularly with the comments made about increasing your offer. We will absolutely reflect on this to improve the consistency and clarity of our advice moving forward. It is encouraging to hear that your experience with other team members was more positive, and I do appreciate you highlighting that. Your feedback is invaluable and will help us improve. If you would be open to a further conversation, I’d really like the opportunity to talk this through with you directly, please feel free to reach out on 01293 529999 or drop me an email. Thank you again for taking the time to share your thoughts. Adam Charlton Managing Director adam@homes-partnership.co.uk
5/5
GoogleHaving not rented for a number of years the thought of doing so for myself and partner was daunting and anxiety inducing!! But Daisy at HP made the process a complete breeze! Every step was explained thoroughly and honestly couldn’t recommend HP and Daisy enough as a letting agents. We viewed the property that is soon to be our home in the coming days and feel very grateful to Daisy for making everything so seamless and stress-free! Thank you very much :)
Thank you for your wonderful review! 😊 We understand that renting after a long time can feel overwhelming, so we’re delighted that Daisy made the process smooth and stress-free for you. She truly goes above and beyond to support our tenants every step of the way! Wishing you and your partner all the best in your new home 🏡✨ and if you ever need anything, we’re always here to help. Enjoy your new place! 🎉😊
5/5
GoogleI have found Homes Partnership Estate Agents friendly, easy to get in contact with and professional. I loved the 3D video of my property and the photos which did my property justice and sold it (subject to contract) within days of being listed with them. I can’t fault my experience with them so far.
Hi Debbie, Thank you so much for your fantastic review. We’re absolutely delighted to hear how pleased you’ve been with the service so far. It’s great to know you found the team friendly, professional and easy to get hold of, that’s exactly what we aim for. We’re especially pleased you loved the 3D video and photography. Our marketing is something we’re really proud of, so it’s wonderful to hear it showcased your property so well and helped secure a sale within days of going live. Thank you again for your kind words. We look forward to supporting you beyond completion and are here if you ever need anything at all. Best wishes, The Homes Partnership Team
5/5
GoogleThe whole experience from the beginning of the purchase to the completion was made so smooth and easy by inspires ,’ Everyone in the team was so helpful and friendly.Being our first purchase we were really very nervous but Vic , Stephen Laura and Terry took time to answer all our questions. Vic is excellent at what he does , so resourceful and really goes out of his way to negotiate and get the best deal for you .Thank you Vic Stephen is so caring and kind went out of his way to collect our contracts when we couldn’t to avoid any delays thank you Stephen . Terry as always has been an absolute star . We will certainly recommend and refer inspire estate agents to all our friends and family and we will definitely look forward to using your services hopefully when we purchase another property . Thank you very much again Godbless Rohan and Nedra
Rohan, Nedran and family - Thank you sooo much for your kind review. We were so pleased to have helped you with the purchase of your first home and wish you a very merry Christmas and happy 2023. Stephen and all at Inspire.
5/5
GoogleThe whole experience from the beginning of the purchase to the completion was made so smooth and easy by inspires ,’ Everyone in the team was so helpful and friendly.Being our first purchase we were really very nervous but Vic , Stephen Laura and Terry took time to answer all our questions. Vic is excellent at what he does , so resourceful and really goes out of his way to negotiate and get the best deal for you .Thank you Vic Stephen is so caring and kind went out of his way to collect our contracts when we couldn’t to avoid any delays thank you Stephen . Terry as always has been an absolute star . We will certainly recommend and refer inspire estate agents to all our friends and family and we will definitely look forward to using your services hopefully when we purchase another property . Thank you very much again Godbless Rohan and Nedra
Rohan, Nedran and family - Thank you sooo much for your kind review. We were so pleased to have helped you with the purchase of your first home and wish you a very merry Christmas and happy 2023. Stephen and all at Inspire.
5/5
GoogleTeresa was a fantastic viewing, helping, showing around. Made me feel welcome and very helpful. …
Hi Mark, thank you for your 5 star review. We are glad Teresa helped you and made you feel welcome. If there is anything further we can do to help find your perfect property, please reach out to us!
5/5
GoogleI recommend working with Harvey and Homes Partnership Estate Agents. Harvey was very patient and supportive. He provided me with the right contacts and I got the place I wanted.
Thank you for your recommendation! 😊 We're so pleased to hear that Harvey’s patience and support helped you secure the place you wanted. He always goes the extra mile to make the process as smooth as possible! Wishing you all the best in your new home 🏡✨ and if you ever need anything in the future, we’re here to help! 😊
5/5
GoogleHarvey was incredibly helpful and lovely from start to finish. Could not recommend Homes Partnership enough. Thankyou again Harvey, it's been a pleasure and wishing you all the best :)
Thank you so much for your kind words! 😊 We're thrilled to hear that Harvey made your experience such a positive one. He always goes above and beyond to help, and your lovely feedback will mean the world to him. … More
5/5
GoogleFantastic and Professional Service!!! Recently rented a house through Daisy Upton at Homes Partnership. The end to end process was smooth, efficient and simple. Would highly recommend Daisy for lettings.
Thank you for your kind words about Daisy and the lettings team! We're delighted to hear that your experience was smooth and hassle-free. We truly appreciate your recommendation, and Daisy will be thrilled to hear your feedback! 😊 …
5/5
GoogleTheresa was very professional and helpful with our viewing. Wish all agents were as good.
Dear Nicky, I’m glad to hear your viewing experience was so positive with Teressa, thank you for the feedback and all the best in your search. … More
5/5
GoogleI’ve had a viewing with Theresa from Inspire. I cannot thank her enough for all the recommendations, professional approach and being so attentive and kind. She took her time to take me through the property, made a lovely presentation, explained about the area and amenities. I wish every Agent was like her.
Dear Katerina, Thank you for your kind words regarding Theresa, she truly is a credit to our company and I'm delighted you've taken your time to express this. Wishing you all the best Regards Matt Cousins
5/5
GoogleWe had a great experience with Inspire. Stephen was so kind and supportive; doing everything he could to help us. Thank you so much for all that you did for us throughout the purchase of our first property together.
We are so glad Stephen was supportive and kind during you first time buying a home and we are so excited for you both. All the best … More
5/5
GoogleAs a tenant in one of the properties managed by Homes Partnership, I’ve had a great experience with their service. Connie, in particular, has been incredibly helpful, responsive, and supportive throughout. Any issues we’ve had were addressed promptly and efficiently. Highly recommend!
Dear Swaminathan, Thank you very much for your kind review. We’re so pleased to hear that you’ve had a great experience as a tenant with Homes Partnership. It’s fantastic to hear your positive feedback about Connie, she will be delighted to know that her helpful, responsive and supportive approach has made a difference. Ensuring any issues are dealt with promptly and efficiently is something we pride ourselves on. Thank you again for your recommendation, it really means a lot to us. Best wishes, Adam Charlton Director
5/5
GoogleThanks Teresa-really appreciated your service.
Mohini, thank you for taking the time to leave a lovely review! We really appreciate it and wish you best of luck in your property search.
5/5
GoogleRebecca is amazing, clarified all concerns I had and really take her clients through the journey from setting expectations upfront to achieve all requirements in a very pleasant and non stressful fashion. Highly recommended.
Mauro - What lovely words to see and hear, and whilst we know the values that Rebecca displays daily, it is so lovely to see this feedback first hand - Kindest Regards, Stephen and all at Inspire
5/5
GoogleA very professional and experienced agent Theresa was very helpful and supportive of our viewing her colleague was also very helpful when they took my call about running late very professional agency worth recommending
Thank you for your kind words! We’re so glad to hear that Teresa and her colleague were able to assist you in such a professional and supportive manner. We truly appreciate your recommendation and are happy to know that your experience with … More
5/5
GoogleTeresa was so friendly and helpful
Hi Charlotte, thank you for your lovely review. We’re so pleased to hear that Teresa was friendly and helpful during your experience. We’ll be sure to share your kind words with her.
5/5
GoogleInspire Crawley have gone above and beyond to support me in my journey to sell the family home of 57 years. Stephen and his team were there every step of the way and always available at the end of the phone to offer help and advise. Nothing …
Phyllis - Thank you for such a lovely review. From the very start when Rebecca came to see you, and throughout the life changing move to the rest of your family in New Zealand, you were an absolute joy to deal with and we are so happy to … More
5/5
GoogleExcellent, and it really went quick and Bradley was fantastic
Thank you for the great feedback! We love hearing that everything moved quickly and smoothly, and Bradley will be thrilled to hear he was fantastic. If you ever need anything in future, we’d be happy to help again!
5/5
GoogleTeresa was extremely helpful
Abi, thanks for your feedback. Teresa will be pleased to hear you found her so helpful. If there’s anything else you need, we’re here to assist!
5/5
GoogleTeresa was very professional and charming during the property visit she conducted. No delays and she very diligent when solving my queries. Best visiting experience I ever had so far. Thanks Teresa.
Thank you for your lovely review. We are so pleased it was your best experience so far and we hope you find your perfect property soon.
5/5
GoogleHad a fantastic experience with this estate agency! The viewing was well-organized, and Teresa was incredibly helpful, professional, and friendly. She answered all our questions and made the process smooth. Highly recommend!
Thank you so much for your fantastic feedback! We're so pleased to hear that you had a smooth and positive experience, and that Teresa made such a great impression. We really appreciate your recommendation and are glad we could be part of your journey!
5/5
GoogleAs first time buyers inspire was there for us every step of the way especially Stephen Bushell. He went above and beyond for us to ensure we found the perfect home and always made sure to inform us on any update or information that we …
Dear Sophie & Ryan, Thank you very much for your glowing review! We're thrilled to hear that Stephen … More
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Yes. In The Trusted Agent 2026 awards: Inspire Estate Agents, Crawley won Platinum; Inspire Estate Agents, Southgate won Trusted Agent.
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