Every review we hold for the Crawley office, from every platform, shown as written. First names only.
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5/5
GoogleJessica was lovely to help with viewing. She was very helpful, friendly, and professional throughout the viewing. She answered all our questions and made the whole process easy and comfortable.
Talal Β· 24 August 2026
Agent replied Β· 24 August 2026
Hi Talal, thank you for your kind words about Jessie. I hope you have managed to secure a lovely property. All the best
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5/5
GoogleFirst class from start to finish! Steve was super helpful and always available to answer any questions we had.
He was always driving the communication between estate agents and solicitors, to ensure we hit our target date for exchange.
Highly recommend Steve and Inspire to anyone selling their house!
VWoodyyyx Β· 9 April 2026
Agent replied Β· 19 March 2026
Thank you, Hayden, for the fantastic review. Weβre thrilled Steve and the team kept communication flowing between estate agents and solicitors and helped you hit your target exchange date. Weβll pass your kind words on to Steve and the whole Inspire team truly appreciates the recommendation. Wishing you all the best in your next chapter.
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5/5
GoogleI cannot recommend Homes Partnership highly enough. Paul was amazing from the moment we met him, when he valued the property, along with Sarah who talked us through each step until completion. They were extremely professional throughout but also had a very kind and empathetic approach through what for us, as a family, was a very difficult and sad time.
Thank you all so very much.
Jean Β· 10 November 2025
Agent replied Β· 10 July 2026
Thank you so much, Jean, for your truly lovely review. Weβre so pleased to hear that Paul and Sarah were able to support you with such care and professionalism during a difficult time. Your kind words mean a great deal to the whole team, and weβre grateful you chose Homes Partnership to guide you through the process. Wishing you and your family all the very best.
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5/5
GoogleExcellent service from first visit to sale. Paul was very knowledgeable and Sarah was always on hand to help and answered calls and e-mails straight away. The technology used to film the property was first class. The team showed a great deal of empathy due to the house belonging to my recently deceased mother. I would not hesitate in using HP again.
Rees Β· 10 December 2025
Agent replied Β· 10 July 2026
Hi Rees,
Thank you so much for your kind words and for taking the time to leave such a thoughtful review. Weβre truly sorry for your loss, and it means a great deal to us that you felt supported during what must have been a very difficult time.
Paul and Sarah will be absolutely chuffed to hear your feedback, they take great pride in offering knowledgeable, responsive and compassionate service, and itβs lovely to hear that came across from your very first visit right through to completion. Weβre also pleased the property video helped showcase your mumβs home so well.
We really appreciate your trust in Homes Partnership, and if you ever need us again in the future, weβll be here and more than happy to help.
Warmest wishes,
The Homes Partnership Team
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5/5
GoogleStephen was great with his support and advice. Great to see the data of views, who has looked at the property online etc. Fully recommended.
Kevin Β· 15 September 2026
Agent replied Β· 16 September 2026
Thyanks Kevin - We really appreciate you taking the time to leave a lovely review. Wishing you all the very best - All at Inspire :)
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5/5
GoogleI would highly recommend Steve @inspire estate agents for selling property.
Steve had great communication, was quick to respond, gave honest advice and fully supported myself and the sale of my property through the whole process. ππ»ππ»ππ»ππ»ππ» β¦
Stephanie Β· 16 June 2026
Agent replied Β· 16 June 2026
Thank you so much for this - we're really pleased Steve made such a difference to your experience. Honest advice and clear communication are exactly what we aim for, so it's great to hear that came through from start to finish. We'll make sure Steve knows you've taken the time to share this. If you ever need us again, we're always here and we would love to help any friends or family you have who may benefit from our service.
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5/5
GoogleI met Rebecca today for the first time and from the second we met she put me at ease. She was friendly, approachable and had such a genuine caring attitude. After an unfortunate event in my life I have had to make the difficult decision to sell our beautiful home. This has been incredibly hard for me but Rebecca was so kind and took the time to listen to me taking a very caring approach which was such a sensitive subject. She was professional throughout and I appreciated her compassion greatly. I was very pleased with her service and she left me feeling motivated about the sale of the property. She is a great asset to the inspire team! Thank you Rebecca.
Lorna Β· 15 May 2025
Agent replied Β· 15 May 2025
Dear Lorna,Thank you so much for your incredibly kind and thoughtful words. Weβre truly grateful that you took the time to share your experience.
It means a great deal to hear that Rebecca was able to provide the care and support you needed during such a difficult time. Selling a home, especially under emotional circumstances, can be overwhelming, and we are so pleased that Rebecca was able to bring comfort, compassion, and professionalism throughout the process. Her dedication to offering a sensitive and understanding approach is something weβre very proud of, and your recognition of this is deeply appreciated.
Weβre delighted that she was able to leave you feeling reassured and motivated about the sale. Your feedback not only uplifts Rebecca but reinforces the values we hold dear at Inspire, genuine care, personal connection, and outstanding service.
Thank you again for your trust. We wish you strength and positivity in the journey ahead, and weβll continue to be here for you every step of the way.
regards Matt Cousins
Warm regards,
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5/5
GoogleA big thank you to Annalise. She looks after my properties in Crawley, and her service has been exceptional. She keeps me up to date with any issues, she offers practical and useful advice for resolving them, and she replies to all my queries promptly. I have really enjoyed working with her.
Frank Β· 10 February 2026
Agent replied Β· 10 July 2026
Hi Frank,
Thank you very much for your kind review and lovely feedback. Weβre delighted to hear how positive your experience has been.
Itβs great to know Annalise has been providing such exceptional service, keeping you fully informed, offering practical advice and responding promptly to your queries. Sheβll be really pleased to hear how much youβve enjoyed working with her.
Thank you again for taking the time to share your experience. We truly appreciate your trust in Homes Partnership and look forward to continuing to support you.
Kind regards,
The Homes Partnership Team
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5/5
GoogleKelly is incredibly helpful and a real assett to the business. I have found her to be extremely professional and polite. Kelly and I have worked together on various projects over the years, she is easy to get on with and a beam of sunshine. Thank you!
Samy Β· 16 March 2026
Agent replied Β· 17 March 2026
Hi Samy, thank you for taking the time to leave such kind feedback.
Kelly brings a huge amount of energy and care into her work, so your words will mean a lot to her. Strong relationships and teamwork sit at the heart of how we like to work, so hearing about your positive experience across different projects is great to read.
We appreciate your support and look forward to working together again in the future.
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5/5
GoogleWe had a very good experience viewing a property yesterday. Teresa was professional, punctual, and well-informed about the property. They answered all our questions clearly and made the viewing smooth and comfortable. We appreciate the support and would definitely recommend this agency. Thank you so much Teresa for your support
Vikesh Β· 17 February 2026
Agent replied Β· 17 February 2026
Dear Vikesh, thank you so much for taking the time to leave such a lovely review. β¦ More
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1/5
GoogleI booked a house viewing 10 days in advance and even called twice to confirm the appointment. On the day, I travelled all the way from London to Crawley, only to stand outside the property trying to reach the agent because nobody from the agency showed up.
After several calls, I was told that they had no record of my viewing and therefore couldnβt show me the house. It was incredibly frustrating and a complete waste of time, effort, and travel expenses.
A simple piece of advice: take your appointments seriously and improve communication within your team. Buyers arrange their schedules and travel based on the information you provide, so this level of disorganization is unacceptable.
Roy Β· 3 July 2026
Agent replied Β· 9 June 2026
We welcome all feedback, although we have no record of your details, and are certainly unaware of any appointments being arranged that we did not attend. We also have no information relating to yourself as an applicant. We take all feedback very seriously, and if this has happened we would like to look into it to see if there was any lack of service/organisation and address this to you personally - Please can you contact me at stephen@inspireestates.co.uk, so we can look into this further. As we can't find any record of your details, and if we are not to hear from you, we can only assume this review was/is a mistake and will ask the platform to remove it.
Kind Regards Inspire Estates
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5/5
GoogleWe had an outstanding experience with Homes Partnership, thanks to Daisy! She was amazing and went above and beyond to secure our property from start to finish. Daisy was consistently professional, attentive, and incredibly helpful throughout the entire process. Her clear communication and dedication made everything so much easier for us. We are truly grateful for all the effort she put in and highly recommend Daisy and Homes Partnership for their exceptional service.
Edyta Β· 10 July 2025
Agent replied Β· 10 July 2026
Thank you for your fantastic review! π We're so pleased to hear that Daisy made your experience outstanding and went above and beyond to secure your property. Her dedication and clear communication truly make a difference!
We really appreciate your recommendation and are grateful to have been part of your journey. Wishing you all the best in your new home! π‘β¨ If you ever need anything, weβre always here to help. π
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5/5
GoogleBen at HP Estate Agents has been exceptional throughout the sale of my property. From the initial valuation through to accepting an offer, he was professional, knowledgeable, and always available to answer any questions. His advice was honest and reassuring throughout the process.
Selling a property can be stressful, but HP estate team made the experience much smoother and easier to navigate. Their dedication, hard work, and commitment to achieving the best outcome were evident from start to finish. I would highly recommend this company to anyone looking to buy or sell a home. Thank you for all your support and excellent service.
Berangere Β· 26 June 2026
Agent replied Β· 10 July 2026
Thanks for this, Berangere.
Really pleased the sale went smoothly for you. Selling a home is rarely a small job, so it's always good to hear when we've kept it on track without too much stress for the people in the middle of it.
Thanks for the kind words, and all the best with what's next.
Kind Regards,
Adam Charlton
Managing Director, Homes Partnership
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5/5
GoogleJust feeling wonderful about being taken care of and resting assured that all the matters will be settled straight away by my propertyβs manager Kasia, that always goes above and beyond to make things right. Thank you Kasia.
Ivan Β· 13 May 2026
Agent replied Β· 15 May 2026
Dear Ivan, Thank you for the kind words regarding Kasia. She prides herself on going above and beyond, and it's really nice for you to take the time and to advise us of your experince. We understand how important it is when you rent a property that repairs are dealt with promptly. . All the best Matt
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5/5
GoogleWe've had a good experience with Homes Partnership, from the start of our tenancy and all the way through. Special thanks to Connie, our Property Manager, who always dealt with, and followed up, on any issues we had.
Gary Β· 10 May 2026
Agent replied Β· 10 July 2026
Thank you for your kind review, Gary, weβre really pleased to hear youβve had a positive experience with us throughout your tenancy.
Itβs great to know that Connie has looked after you so well. She works hard to ensure everything is dealt with promptly and thoroughly, so your feedback will mean a lot to her.
We really appreciate you taking the time to share your experience, and we wish you all the very best moving forward.
Adam Charlton
Managing Director, Homes Partnership
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5/5
GoogleToday we viewed a house in Horsham and Jessica was very helpful, professional and explained everything. Her friendly approach made us feel very comfortable. Thank you Jessica.
SΕawomir Β· 25 July 2026
Agent replied Β· 30 July 2026
Hi Stawomir, thank you so much for your review. We are glad that Jessie made you feel comfortable and was helpful. We wish you the best of luck in finding a property. If we can be of any further assistance please do reach out.
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5/5
GoogleAs a first-time buyer, Iβm so grateful to Harvey Murrell and the team at Homes Partnership for their amazing support. They guided me through every step, kept me well informed, and made the whole process smooth and stress-free. My offer has now been accepted, and I couldnβt be happier! Highly recommend them to anyone buying a home.
Philendra Β· 10 November 2025
Agent replied Β· 10 July 2026
Thank you so much for your wonderful review! Weβre absolutely thrilled to hear your offer has been accepted, congratulations! π Harvey and the team will be over the moon to know their support made such a positive difference. Buying your first home is such an exciting milestone, and weβre delighted we could make the journey a smooth and stress-free one for you. Wishing you all the best as you move forward with your purchase, and thank you again for recommending us!
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5/5
GoogleOur experience with Inspire Estates was so seamless from beginning to end. Teresa made the experience for us so smooth and easy! Moving when pregnant can be daunting and stressful but Teresa and Kelly made it the opposite! Me and my partner β¦
Georgia Β· 8 March 2026
Agent replied Β· 25 February 2026
Hi Georgia, Thank you so much for your lovely review, it truly means the world to us! β¦ More
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5/5
GoogleWe had such a great experience buying our home with Steve, Ollie, and the team. From start to finish, they kept us updated with excellent communication and made what could have been a stressful process feel so much easier. Everyone was friendly and always on hand to help and respond to questions. We really appreciated all of their support and wouldn't hesitate to recommend them to anyone buying or selling a home. Thank you all!
Luke Β· 3 July 2026
Agent replied Β· 1 July 2026
hesitate to recommend them to anyone buying or selling a home. Thank you all!
10:48 AM
Thank you for taking the time to leave this review.
Steve and Ollie will be made up to read this. Clear communication and being on hand to answer questions are things we work hard on, so it means a lot to know it made a difference during your purchase.
Congratulations on your new home. Thank you for the recommendation, and we hope you're settling in well.
Matt Cousins
Director, Inspire
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5/5
GoogleThank you for all your hard work, communication and support with the purchase of our new home. Sarah and Harvey were with us every step of the way and made it a seamless process.
James Β· 10 May 2026
Agent replied Β· 10 July 2026
Thank you for your kind words, James, and congratulations on your new home!
Weβre delighted to hear that Sarah and Harvey supported you every step of the way and helped make the process feel seamless. Buying a home can be a complex journey, so itβs great to know their communication and dedication made a real difference.
We truly appreciate you choosing Homes Partnership and wish you all the very best in your new home.
Adam Charlton
Managing Director, Homes Partnership
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5/5
GoogleGood Morning, I would like to thank 'Homes' for their excellent and prompt service as always, and especially Annalise who handled and coordinated our bathroom replacement, whilst dealing with one or two minor issues which came to light, both promptly and professionally - Thank you
Gary Β· 10 February 2026
Agent replied Β· 10 July 2026
Good morning Gary,
Thank you very much for your kind review. Weβre delighted to hear you continue to receive excellent and prompt service from Homes Partnership.
Annalise will be particularly pleased to see your feedback. Coordinating works like a bathroom replacement can sometimes uncover a few surprises, so itβs great to know she handled everything promptly and professionally to keep things on track.
Thank you again for taking the time to share your experience. Itβs always a pleasure working with you, and weβre here whenever you need us.
Kind regards,
The Homes Partnership Team
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5/5
GoogleI was really impressed with the professional manner and attitude from the team. Ben was extremely knowledgeable of the market dynamics and was refreshing in his honesty.
Darren Β· 26 June 2026
Agent replied Β· 10 July 2026
Thanks for this, Darren.
Really pleased the team made a good impression. Straight, honest advice is the bit we put the most stock in, so it's always nice to hear when that's what people take away.
Appreciate you putting this up.
Kind Regards,
Adam Charlton
Managing Director, Homes Partnership
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5/5
GoogleGreat agents to work with, Ollie was quick to update and would also check in to ensure things were going smooth.
Kerryn Β· 6 August 2026
Agent replied Β· 12 August 2026
Hi Kerryn, thank you for your lovely review, we really appreciate it and we will be sure to let Ollie know your kind words.
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5/5
GoogleJessi was very helpful, friendly, and professional throughout the process. She made everything easy and stress-free. I would highly recommend her as a letting agent.
Mohammed Β· 7 July 2026
Agent replied Β· 13 July 2026
Dear Mohammed, It was very nice of you to leave us this review. We are delighted Jessie made everything easy and that you would recommend her. All the best moving forward.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.