Trusted Agent profile Β· Cramlington
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1,203 reviews across 3 platforms
Blagdon House, Smithy Square, Cramlington, NE23 6QL, NE23 6QL
Pattinson's office in Cramlington, at Blagdon House, is rated 4.3 out of 5 across 1,203 reviews on three platforms, including 79 Google reviews rated 4.9.
Tell us what you need and we'll put you in touch. Pattinson Cramlington hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Cramlington.
Every review we hold for the Cramlington office, from every platform, shown as written. First names only.
5/5
TrustpilotForever home
Just moved into my forever home today. Thank you Alison and Emma for all your help with my bungalow. Patterson's have kept in touch every step of the way and helping with emails and correspondence, I would highly recommend them, Thank you again, lynn
5/5
TrustpilotFrom the start of the selling processβ¦
From the start of the selling process Ian Robson was excellent. He put us at ease with his professionalism taking beautiful photographs and videos. He was one of four valuations and my family and I quickly realised we could trust his knowledge and understanding. Within days viewings were being booked in, followed by numerous offers. Ian, Lyndsay Greenwell, Sharon Cummings and Jodi Gooch were in close contact throughout, offering advice and help. Their support was excellent throughout and we had total confidence in everything they did for us. A brilliant team and Lyndsay in particular, with her excellent communication skills, kept us informed every step of the way. Thank you from myself and the family for your support throughout.
1/5
TrustpilotAvoid this auction agent is involve inβ¦
Avoid this auction agent is involve in fraudulent activities.
We are sorry to hear that you were disappointed with your experience and regret that this situation has caused concern. Our auction terms and conditions clearly outline the payment structure and timescales prior to bidding. We always advise bidders to carry out their own due diligence and obtain independent legal advice on the legal pack and property details before entering into a legally binding agreement. Our role is to facilitate the sale and support progression between buyer and seller, and we are committed to maintaining professional and transparent processes. We have a long history of successfully helping buyers and sellers complete transactions correctly. If you would like to discuss your experience further, please email reviews@pattinson.co.uk Many thanks
5/5
TrustpilotWe viewed a property in Widdrington andβ¦
We viewed a property in Widdrington and the young lady Esme Scott made us feel so welcome. She took the time to talk us through the process if we wanted to continue with the application process. We are planning to relocate to the Northumberland area and Esme made us feel we are doing the right thing. She is a credit to the company π
5/5
TrustpilotCarly was the advisor who valued ourβ¦
Carly was the advisor who valued our home in Washington. Carly was not the only advisor to call on the day but we have decided to go with her because of her professionalism and high engagement levels. We trust her opinion on the valuation she gave us and we look forward to progressing as we view other properties.
1/5
TrustpilotPoor Service
Have tried to view a property through Patinsins for the past 5 weeks.The office staff never return calls or are capable of setting up a viewing.I have now read the reviews and they are so bad I will not be pursuing any property with this company. Far too unreliable and unprofessional.
Hello and thank you for your review. We are sorry that you have not had the positive experience that we aim to give all our customers, and we will therefore look into this further. Can you kindly share with us some more details on your experience, as well as the property address or contact number you registered with us? As well as the property you were hoping to view. Please send this information to reviews@pattinson.co.uk so we can investigate. Many thanks.
5/5
TrustpilotVery nice service keeps me updatedβ¦
Very nice service keeps me updated every time.
Thank you so much for this review! We are delighted that your experience with us has been as positive as we aim to give all of our customers! From the whole team here at Pattinson Estate Agency and Pattinson Auction.
5/5
TrustpilotSale of 120 brinkburn crescent Wendy has been our rock through thisβ¦
Wendy has been our rock through this sale so many ups and down I really donβt know how we could have done this without her invaluable help Iβm sure she must have gone above and beyond to help us and for that we are very appreciative and thankful to her a job very well done Wendy
5/5
TrustpilotAuction team are very good
Auction team are very good , Janine talked me through the progress and informed me of the great outcome after the auction had finished .
Thank you so much for this review! We are delighted that your experience with us has been as positive as we aim to give all of our customers! We also appreciate that you have taken time out of your busy schedule to write this. Sincere thanks, from the whole team here at Pattinson Estate Agency and Pattinson Auction.
5/5
GoogleCould not recommend Pattinson Cramlington enough. They helped me sell and find the perfect property. The girls in the office are very friendly and always happy to help.
Thank you so much for this review! We are delighted that your experience with us has been as positive as we aim to give all of our customers! We also appreciate that you have taken time out of your busy schedule to write this. Sincere thanks, from the whole team here at Pattinson Estate Agency and Pattinson Auction.
5/5
TrustpilotGreat efficient auction
Recently bought an auction property from them, great thanks to Adam Stewart from the Newcastle branch. Very corresponding, a good amount of information in the legal pack which saved me a lot of time, and great negotiation skills with the sellers. 10/10 would recommend.
4/5
TrustpilotSales progression
I found the office to be dealing with our sale to be very helpful, especially Nicola Vicarage who dealt with our sale from start to finish. Nicola called me weekly to keep me up to date with proceedings, she was excellent at chasing up other parties- especially solicitors who werenβt very good at getting back to us.Nicola was very helpful, friendly and professional
5/5
TrustpilotI have dealt with Catalina from theβ¦
I have dealt with Catalina from the Blyth branch and found here verry helpfully polite and she tried her best to resolve any problems or issues I had sorting everything out she got back intutch fast and seemed like she would go out of her way to help me I would definitely recommend patersons to other people looking for property's and would recommend they speak with Catalina as she will do her best to get you in your property as fast as she can I found her to be a really nice and frendly woman
5/5
TrustpilotLyndsay Greenwell
I visited the Pattinsons estate agents in whickham as I was looking for a new rental for me and my family. The service I received was absolutely astounding, Lyndsay Greenwell ( The manager) and her team were amazing. Lyndsay went above and beyond working around the clock. With us having two children both with disabilities she made sure that the property was suitable and safe for them. I have never received such fantastic and genuine service from an estate agents before. What a lovely team and manager. Thank you so much Lyndsay Greenwell x
5/5
Trustpilotgreat service
More than happy to recommend Pattinsons. The staff were efficient and friendly throughout and were always willing to go the extra mile. I liked that if I couldnβt get through to the stockton office the call was diverted to their call centre who would send a message. My sale got quite difficult towards the end, but Jan was exceptional in the way she managed the situation and Iβm sure her determination ensured a positive result for all parties. I feel sure she must have spent half her time on my sale alone! Special mention to Danielle aswell, helpful, friendly and efficient. Well done and thank you.
2/5
TrustpilotDisappointing service letting flat
Disappointing service to rent out my flat. First proposed tenant had not had previous landlord references verified and was still being pushed through. Another nearly three weeks passed and another tenant found, but caused significant financial loss through their inadequate process and only offered Β£100 off the fee. Very disappointing and dubious referencing would make me avoid them in future.
Hi Rachel. We are sorry that you have not had the experience we expect from our team. Can you provide us with some more information on your experience, like the property address or contact number you registered with us? Kindly share information with gdpr@pattinson.co.uk so we can investigate further.
1/5
TrustpilotAvoid at all costs
Very disappointed with the experience I recently received with this auction house. The agent messed up on a completion date which added unnecessary stress and anxiety on a fast turnaround closure. This particular issue took over a week to sort out. I also asked for critical information regarding the property I was buying pre sale. This was never received. I have since pulled out of the bid and it;βs cost me a lot of money for Patterson Auctions for the lack of communication and mistake. Whatβs more insulting is theyβre not taking any responsibility for the experience I have had with them . My advise is to buy with a regular estate agent and avoid auction houses like Pattersons. I also wished I had read all the other terrible comments on Trusted Pilot first !
Hi. We are sorry that you have not had the experience we expect from our team. Can you provide us with some more information on your experience, like the property address or contact number you registered with us? Kindly share information with gdpr@pattinson.co.uk so we can investigate further.
2/5
TrustpilotProcess of Modern Auction
Was sceptical about proceeding with this type of purchase (modern auction) but speaking to Carl Richardson put me at ease. Unfortunately his knowledge was not extensive enough, at best, and as a result it cost us thousands of unexpected costs.Would not use this process again. Please be careful.
Hello and thank you for your review. We are sorry that you have not had the positive experience that we aim to give all our customers, and we will therefore look into this further. Can you kindly share with us some more details on your experience, as well as the property address or contact number you registered with us? Please send this information to reviews@pattinson.co.uk so we can investigate. Many thanks.
1/5
TrustpilotIf there was ZERO I would give themβ¦
If there was ZERO I would give them that. It doesn't matter to them how many times you call, they take details and won't call you back. Holly and Jason both failed to call back to book a simple viewing?? Then another member of staff advised the local agency would be in touch on the same day and I received NO CALL. DON'T WASTE YOUR TIME trying to get anywhere with this agency. Go elsewhere as they are way too busy to acknowledge you! Utter shambles. Missed out on 2 properties because of their shabby organisation. Never again.
Hi. We are sorry that you have not had the experience we expect from our team. Please provide us with some more information, like the property address and the email address or contact number for yourself. Kindly share information with socialmedia@pattinson.co.uk so we can investigate further.
5/5
TrustpilotCramlington branch - great service - recommended
I sold two properties with Pattinson Cramlington branch recently, one by auction and one through the regular market. The process went very smoothly with quick sales achieved in both cases. The staff have all been very friendly and helpful and have given good advice along the way. In particular I'd like to thank Angie M, Gemma J (both at Cramlington) and also Iain W at Pattinson Auctions. Great service, lovely people and highly recommended.
5/5
TrustpilotJoe Sarin is a STAR!!
I recently rented a property through Pattinsonβs. The guy I dealt with at the Regional Branch (Joe Sarin) was incredibly helpful. He went above and beyond to help us find a suitable property. Our situation was tricky and securing a tenancy was by no means easy. Joe was amazing! He kept in touch pretty much daily and did lots of negotiating on our behalf with our landlord. He is a very polite and friendly young man and he has even emailed a couple of times after our move to ask if everything was ok and we had settled into our new home. A+ service!
1/5
TrustpilotAwful company do not buy from them
Awful company, don't trust them to buy through. Had an offer Accepted by vendors but they pressed them weeks down the line to take another viewing after we were all sale agreed and now we've been gazumped. Don't use this company to buy from. Lost Β£600 on fees and searches with less than 2 months to find another house or were homeless.Ashington branch.
Hi Aileen. We are sorry that you have not had the experience we expect from our team. Can you provide us with some more information on your experience, like the property address or contact number you registered with us? Kindly share information with gdpr@pattinson.co.uk so we can investigate further.
1/5
TrustpilotI gave one star only because Iβ¦
I gave one star only because I couldn't give you zero. Terrible estate agents and by far the worse I've ever dealt with. So I had no guarantor but was told there was still a chance I could ger it without one. So I travelled all the way from Newcastle to grange villa only for the estate agent to forget the keys to the property so I rearranged all other appointments in newcastle in order to get a viewing at a later time which I got. Then I was told I need a guarantor. So basically I spent the last of my money to get there. I was lied to amd then to top it all of when they where emailed asking why they lied to me they stopped replying to me so like I said they don't even deserve one star. Nothing but badness with this company.
Hi, Thomas. We are sorry to hear that you have not had the experience we expect from our team. Can you provide us with some more information, like the property address and the email address or contact number for yourself? Kindly share information with socialmedia@pattinson.co.uk so we can investigate further.
5/5
TrustpilotLyndsay Whickam - Fantastic service
My experience with Lyndsay from the Pattinson Whickam branch was fantastic. As a first time buyer and not understanding the process in the slightest Lyndsay was clear with each stage, always positive and followed up on calls and emails. Buying a house is both exciting and stressful, it was nice to have an estate agent who was genuine and excited for me too, making the process more enjoyable. Credit to the team. Thank you!
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Tell us what you need and we'll put you in touch. Pattinson Cramlington hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Cramlington.
