Every review we hold for the Cowes office, from every platform, shown as written. First names only.
★★★★★ 5/5
TrustpilotGenuinely estate agents who care.
Exceptional service from professional & caring staff. I honestly don't know how we would have coped with selling our flat without them! Everybody communicated well & were helpful but a special shoutout to Anne who went above & beyond for us. Genuinely estate agents who care.
Stef · 28 August 2026
Agent replied · 24 September 2026
Thank you so much Steph for your extremely kind words, which have made my week! It was such a pleasure to help you move and to see the difference it makes to your lives.
★★★★★ 5/5
TrustpilotThey went above and beyond.
From the very start Anne was so kind and supportive. We had just lost our dad and she dealt with the marketing process of our property with care and empathy. Throughout the whole process we were kept informed of what was happening, and she went above and beyond her duty to solve problems when they arose. The whole team were helpful and friendly and we would highly recommend them to anyone looking to sell their home.
Linda · 21 August 2025
Agent replied · 24 December 2025
Thank you Linda for your lovely and considered review. Dealing with the loss of a parent is never easy and we are so glad that we could help with part of that process and also know that the new owners absolutley love the house.
★★★★★ 5/5
TrustpilotBuying my home
The whole process of buying a house through Megan Baker Estate Agent has been made as easy as possible with the support of the whole team at Megan Baker. Anne has been my main contact but at any time I had a query one of the team was there for me. They kept me updated throughout and would highly recommend them
HEALTHY · 10 November 2025
Agent replied · 24 December 2025
Thank you so much for your kind words and this was a very special transaction for all of us. We are so happy that you love your new home too.
★★★★★ 5/5
TrustpilotWe could not recommend Anne and Megan…
We could not recommend Anne and Megan Baker enough to anyone wanting to sell their property. We received a few quotes from other local estate agency firms in the initial stages. Anne took her time to get to know us, why we are selling, throughly looked at our home and had a honest and open conversation about the market and costing. This was breath of fresh air as most agents did the valuation in 5-10 minutes.
Katie-may · 18 March 2025
Agent replied · 1 June 2026
Thank you so much Katie for your lovely review and it really does mean so much to us to know that we do a good job and go above and beyond to help you get moving to your new home. Not long now...
★★★★★ 5/5
TrustpilotTrustworthy, helpful, lots of updates, speedy!
Right from the start we felt like Megan Baker Estate Agents were to be trusted. Gemma was very helpful during our viewing and gave us lots of advice that we were very grateful for. They helped guide us through the house buying process from start to finish and kept us updated throughout. Not only that, they chased up third parties to ensure the process kept moving along. We managed to complete the house buying process from start to finish in around 8 weeks! Very impressed with all the team, especially Anne with all her communications. We would highly recommend Megan Baker Estate Agents and would gladly use them again!
Evo · 30 November 2024
Agent replied · 27 December 2024
Thank you so much for taking the time to write such a wonderful review and we are really glad that you found the experience a good one - one of the speedier ones, that is for sure!
★★★★★ 5/5
TrustpilotExcellent teamwork
We would like to express our heartfelt thanks to Megan, Anne and Gemma in providing a great service during the sale of our home. A Very professional team with fantastic experience. Dealing personally with Anne and Gemma we found them honest, efficient and friendly. Gemma gave us help,guidance and advice on choosing our new home. Anne kept us informed at all times, giving us regular updates on the progress of our sale and purchase, she also went above and beyond in helping us with extensive paperwork, which was a godsend. We would highly recommend Megan Baker Estate Agents in the future. They made the whole process much less stressful than we were expecting.
Peter · 18 October 2024
Agent replied · 24 October 2024
Our huge thanks to you for your glowing review -it makes our day to know that we have done a job that people are happy with and we appreciate the time that you have taken to write the review.
★★★★★ 5/5
TrustpilotSelling my mother's house.
Selling my mother's house after her passing was a daunting prospect but Megan Baker provided a first class service. With a great understanding of the market and great comunication they guided me through this process perfectly. Thank you Grace and Anne for giving me what I needed and all in 15 weeks.
Martin · 14 August 2025
Agent replied · 24 December 2025
Thank you so much Martin. Never an easy circumstance and I am so glad that we made part of it less stressful for you.
★★★★★ 5/5
TrustpilotSeemless house sale , fantastic customer care.
Anne made the process of selling my late father’s house very straight forward. Her strategy worked very well in putting the house on at a realistic price therefore getting a lot of interest and the house selling within a week . Gemma and Anne did the viewings and gave feedback tome after every visit . All offers were presented to us and we were informed what position each potential buyer was in and felt very much it was our decision who we sold the house to . A very seamless sale due to great customer care from Anne and Gemma . Thank you I would 100% recommend Megan baker
Mrs · 26 July 2024
Agent replied · 24 October 2024
Thank you so much for your lovely review and we are so pleased that it all went through smoothly. The new buyers love the house, so it is in good hands and thank you for all your help along the way.
★★★★★ 5/5
TrustpilotCustomer Care & Support 100%
All staff are professional, helpful, supportive and honest and their experience as a team was evident throughout. Good marketing photos and uploads to social media. A marketing video was also provided on Rightmove. A lot of time was taken to show the property at its best, with attention to detail. After every viewing I was updated either by phone or email with honest feedback. The market was stagnant but it didn’t take long for a buyer to be found. During the sale period Megan’s couldn’t do enough to keep me informed of every update. Giving advice without being pushy. If I had a question it was promptly answered on the same day.
Joanne · 8 February 2026
Agent replied · 1 June 2026
Thank you so much Jo - your review means the world to us and we are so thrilled with such a lovely appreciation of the work we put in.
★★★★★ 5/5
TrustpilotHighly Recommended
I'm so glad we chose Megan Baker Estate Agents, from initial contact to completion we were kept regularly updated. Anne is a real star, very accomodating and responds really quickly to questions. Once the chain was created the process took longer than anticipated, due to issues beyond their control, but I felt Anne was doing whatever she could to move the process forward. I wouldn't hesitate to recommend Megan Baker to anyone.
Customer · 31 October 2024
Agent replied · 15 June 2024
Thank you for your kind words and we appreciate all your help with the transaction along the way.
★★★★★ 5/5
TrustpilotExcellent service and experience.
Our whole experience from start to finish was fantastic. Anne and Grace kept us up to date with anything that happened throughout the process, and were always quick to respond to any questions we had.
Andy · 12 December 2025
Agent replied · 24 December 2025
Thank you so much Andy for your very kind review - it means a lot to us.
★★★★★ 5/5
TrustpilotReally proactive Agents
Really proactive Agents, in particular Anne was a star. Even though she wasn't our Agent she was so proactive in getting our house chain to exchange and kept us updated every step of the way. Really appreciated having her on the case! If we ever sell again, would 100% use them, cannot recommend enough.
Rebecca · 18 March 2025
Agent replied · 1 June 2026
Thank you so much Becky - I am just so glad we can get you moved now- it has been a long haul! Lets keep fingers crossed for sunshine on moving day.
★★★★★ 5/5
TrustpilotWe are absolutely Team Megan
We are absolutely Team Megan! From start to finish Megan and her team have been an outstanding estate agent, professional, friendly, and genuinely committed to making everything as smooth as possible. Nothing is ever too much trouble for them and all communication is spot‑on every step of the way. They have turned what could have been a stressful process into a brilliant experience. Couldn’t recommend them more highly!
Caroline · 20 February 2026
Agent replied · 1 June 2026
Thank you so much Caroline and you have devinitely made our week with your wonderful review - we can't express how much we appreciate it. We hope that you; dogs and ponies enjoy your beautiful land.
★★★★★ 5/5
TrustpilotWhat a diligent
What a diligent, professional team! Great communication throughout what turned into a very complex sale with a long chain. Anne and her team were thoughtful, kind and considerate from start to finish and thanks to that - we got there in the end! Our grateful thanks and without hesitation would highly recommend.
Sally · 3 December 2024
Agent replied · 15 June 2024
Thank you so much Sally. Your kind words are much appreciated and all our positive feedback is so lovely. It makes this, sometimes, very tough job completely worthwhile.
★★★★★ 5/5
TrustpilotSuperb Estate agent with phenomenal attention to Detail.
Having now purchased and sold through Megan Baker we could not recommend them enough.Anne and her team are diligent, excellent communicators and show a level of professionalism that puts them far above the competition.At all times, there is someone who knows exactly what is going on with your purchase/sale and they never require chasing for updates, in fact they will not give you a chance. Marketing is excellent and they get you in the best position to ensure your home has the best chance of selling for the right price.I would not use any one else to sell my property in the future.
Tim · 4 November 2022
Agent replied · 15 June 2024
Thank you so much Tim - your very kind words mean a lot to us and we are very happy that you have been pleased with our service. It helps when we have lovely houses to sell!
★★★★★ 5/5
TrustpilotAbsolutely amazing service from start…
Absolutely amazing service from start to finish. Megan, Anne & Grace were all very professional and kept me up to date with everything going on, Thank you.
Guest · 27 June 2025
Agent replied · 1 June 2026
Thank you so much for taking the time to leave your very kind review - it is much appreciated by all of us.
★★★★★ 5/5
TrustpilotFirst Class Estate Agents
From the very first moment of meeting Anne at Megan Baker Estate Agents,I found her to be extremely helpful,professional and very efficient, nothing was too much trouble, i also felt very safe in her hands. She went above and beyond the normal agents requirements.
Jennyjones · 27 March 2026
Agent replied · 1 June 2026
Thank you so much for your review Jenny. We are all so pleased we could help you move to the Island. Enjoy your lovely new home.
★★★★★ 1/5
TrustpilotAppalling customer service and…
Appalling customer service and appalling advice. Property I bought from them was full of untruths and thousands of pounds in repair bills. When asked all information denied and thought it amusing. Bullying tactics will not work with me and the reviews will keep coming.
SlowHorses · 24 March 2026
Agent replied · 24 October 2024
We'd love to have your name and the property concerned so we can look into this matter for you as we cannot identify what transaction this could possibly be.
Thanks. Megan & Team.
★★★★★ 5/5
TrustpilotBest on the Island
It is probably not often that a buyer would review the estate agents (as their clients are the sellers), however I would have to say that I have been extremely impressed by the entire team at Megan Baker throughout our purchase. They have been open, prompt and communicative throughout the entire process and, most importantly to me, extremely fair. I would say that I feel lucky to be in the position that they are the estate agents for my purchase, as this is something I have no control over. I would certainly be looking for their services for any properties I would need to sell in the future.
Aaron · 18 March 2025
Agent replied · 1 June 2026
Thank you so much Aaaron for your very kind words. A good estate agent should be there for the buyer and the seller and I am so glad that you are happy with our service. Not long until moving day!
★★★★★ 5/5
TrustpilotThe best estate agent on the Isle of Wight
We have used Megan Baker now for the third time and there is a clear reason we keep going back. The personal touch, the constant updates you get, the reassuring experience that you get and the confidence that you feel that they have your best interests at heart. Moving is always stressful but Megan Baker Estate Agents make the whole process bearable. Anne especially just makes you feel a little more calmer about the whole thing. We wouldn’t go anywhere else and if we decided to sell again they will be assured of our repeat custom for a fourth time!
P · 15 June 2021
Agent replied · 15 June 2024
Thank you so much for your fabulous review which has definitely made our week. We are so pleased that you have found us to be helpful and to get you moved. Always a pleasure, dealing with such lovely sellers.
★★★★★ 5/5
TrustpilotI would highly recommend Megan Baker…
I would highly recommend Megan Baker estate agents. I recently bought a property from Megan and cannot praise her and her team any higher. They were helpful and so reassuring every step of the way. Answered all my queries. A definite 10/10.
Mhairi · 20 February 2026
Agent replied · 1 June 2026
Thank you Mhairi for your very lovely review and we are so glad that you were happy with our service. We hope that you are settling into your beautiful new home.
★★★★★ 5/5
TrustpilotProfessional and Personal Service
We were buying a property through Megan Baker, and from the beginning it was a very professional and personal experience, from the walk through video of the property, with helpful commentary for once, and not just background music, to the post sale service. Anne is excellent at keeping you updated on what’s happening throughout your chain and she doesn’t just wait for things to happen, she is always making things happen. She shows great empathy and understanding of the situation you are in and does her utmost to make the journey as bearable as possible. Without her continued efforts I think we both might have given up!!
.barb · 20 January 2021
Agent replied · 15 June 2024
Thank you so much for your review - you have no idea how much that has brightened up a very dull and miserable day. Thank YOU for your perseverance and dedication to move to our beautiful (if wet) Island. Safe moving.
★★★★★ 5/5
TrustpilotMegan Baker: Excellent Estate Agent!
Megan, Anne and Grace all went above and beyond what could reasonably be expected of them, providing an excellent service despite the current difficulties. Nothing was ever too much trouble. Moving is stressful but, with Megan Baker, you're safe in the knowledge that everything that can be done is being done without your having to chase or remind them. I wholeheartedly recommend them: very nice people who are totally committed to what they do and do it extremely well.
Linda · 19 February 2021
Agent replied · 15 June 2024
Thank you so much Linda, for your lovely review. It always makes our day/week when we know we have done a good job. We really appreciate you taking the time to write this for us.
★★★★★ 5/5
TrustpilotWe had a really positive experience
We had a really positive experience buying our property through this estate agent. From start to finish they were extremely communicative, responsive, and helpful, which made a big difference during what can be a stressful process.
Kerry-Ann · 28 March 2026
Agent replied · 1 June 2026
We are so thrilled with your review Kerry-Ann and are so grateful for your very kind words. We are glad that we helped with the process and we look forward to handing over the keys very soon!
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