Trusted Agent profile
★★★★★
47 reviews across 2 platforms
Forge Meadow Hammer Lane, Cowbeech BN27 4JL
Neville and Neville Estate Agents's Cowbeech office at Forge Meadow Hammer Lane is rated 4.1 out of 5 across 47 reviews on two platforms, including 46 Google reviews rated 4.0. Checked 9 October 2026.
Every review we hold for the Cowbeech office, from every platform, shown as written. First names only.
5/5
GoogleExcellent and exceptional services, now days, you need an trust agent who can represent your house with proud. They works between early morning until late evening, Mon to Sun, if you have viewings on Xmas, they will accommodate for you! Better than some nation wide big brands
Thank you for your views on our service. We always try and go out of our way to ensure our clients get the best service and best prices for their properties. We put the client first
1/5
GoogleBooked in to see a property, Thomas neville spoke with my husband, tried to put him off buying it, very odd for a estate agent trying to sell the property, then booked us in a week later to view. Did not turn up to viewing wasted our time. We called no-one could contact him, we called again after 15 minutes and were told he would be sent a message of urgency to call us, he then called to say it was under offer and that they had called to cancel our appointment. A complete lie. Neither myself or husband had a call or message. He is the most rude estate agent I or my husband have spoken to. Clearly didn't want to sell to us, all a bit dodgy if you ask me. Edit in response. This is a genuine review. If anyone wants to contact me I can confirm the property we were booked into and times. We are a genuine couple trying to buy a property not a competitor. So the response to any negative reviews grows old. Thomas neville was rude and arrogant. Did not want us to look at property, then booked us in a week later and never showed up. Take this estate agent on at your own risk as this man was totally rude and time wasting without apology.
5/5
GoogleWe would to thank your team for their support and professionalism throughout the process of the sale of our family property. With a special thanks to Thomas for his advice and extensive knowledge of the property markets.
5/5
GooglePerfect Purchase. Last year I purchased a house in East Sussex. The negotiations went perfectly. At each stage I was kept informed by the agent who was very prompt in responding, consequently the purchase was concluded swiftly and without any complications. I would use Neville & Neville Estate Agents again and I would highly recommend them.
Thank you for your recommendation, it is appreciated. We always try and go the extra mile to make things run as smoothly as possible. Kind regards Neville and Neville
5/5
GoogleIn a very difficult market Neville&Neville managed to sell our property and find us a new house that fitted our requirements. I highly recommend them!
Thank you . We are so glad that we also found you a house you liked as an added bonus. Kind regards Neville and Neville
5/5
GoogleWhat to say? My house sold in 4 days, superb service throughout the process. Agents took the time to visit the property to see it before they showed viewers. Screening of potential buyers to ensure they werent disappointed. All in all, i would definitely recommend 👌 …
5/5
GoogleDavid Foley and Thomas Neville sold our converted barn in Etchingham and did a very good job. We always felt that they were very thorough, professional and considerate. The marketing information, including amazing photos was well researched and attractive. We were also buying our next home through David and Thomas until the sale fell through due to a difficult vendor and a problem with undervalue. F&N handled the situation well in spite of abuse from the vendor.PositiveResponsiveness, Quality, Professionalism, Value
Thankyou both for a great review, it was nice to deal with such lovely people and we were glad to help.
5/5
GoogleReally stands out amongst the crowd very personalised service very quick and efficient as well huge passion and motivation to get the job done ! A very unique Estate Agent 👌🏽 …
Thank you .
5/5
GoogleCouldn't have been happier with them, especially bearing in mind we were the buyers (ie they weren't 'our' agents, they were being paid by the vendor). Nothing was too much trouble for them whether it was keeping lines of communications …
5/5
TrustpilotExcellent in all respects
I cannot overstate how impressed I have been with Thomas at Neville & Neville in achieving the sale of my substantial Grade II listed property.
5/5
GoogleVery professional, friendly and helpful service. Nothing was too much trouble.
Thank you for you views on our service . We always try to go the extra mile for our clients
5/5
GoogleWe have used Neville and Neville many times in selling and buy property we found them exceptional in all aspects of selling and buying property
1/5
GoogleContains images of people no longer associated with the business, thus raising concerns as to whether this is a proactive business.
Dear father William haymaker 2017 We have read your concerning and bizarre 1 star rating and investigated your concern about your accusation that we have old employees images on our website ? However, there is only the senior founders photo on the site and nobody else ? If you could somehow show me where these photos are, I would be very grateful. However, as far as we are aware, we have not had any dealings with you what so ever , so with respect we would appreciate your assistance in understanding why you have submitted this 1 star rating and for something we cannot establish as even being correct at this time ? We hope to hear from you possibly father William haymaker 2017 in order to try and rectify this situation please.
5/5
GoogleWe bought some land through Tom and he has subsequently sold our house. Can't thank him enough for all his help, advice and support throughout. Thoroughly recommend.
Thank you
5/5
GoogleGreat Estate Agents found staff all very helpful from start to finish highly recommend
5/5
GoogleGreat service. Really on the ball. Polite and friendly.
Thank you
5/5
GoogleA wonderful experience start to finish even in the most trying of circumstances. Friendly, warm, caring and professional to the end. I couldn’t recommend them enough!PositiveResponsiveness, Quality, Professionalism, Value
Hi Joe and Anna, thankyou very much for such a lovely review, please let us know if we can help again in the future. Enjoy your new home.
1/5
GoogleIf I could rate 0 stars I would. We viewed a property with Neville & Neville back in April, we made some further … More
1/5
Google1 star for answering the 'phone. Could not answer my question, promised to get someone who could to call me back but weeks later not heard anything from them.
1/5
GoogleContacted them via their website and received NO reply
Hi Sue, we must apologise for you not being able to get hold of us, we have had some technical issues with our website when contact forms have not been received. Please let us know your contact details and we can contact you immediately either by email or phone. Let us know how we can help. KInd regards Alison (Foley and Neville)
5/5
GoogleFriendly & helpful staff
1/5
GoogleABSOLUTELY APPALLING CUSTOMER SERVICE, SUPER RUDE don’t waste your time contacting them!
5/5
GoogleRating only, no written review.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Neville and Neville Estate Agents's Cowbeech office has 47 reviews across two platforms: 46 on Google, 1 on Trustpilot. Reviews may appear on more than one platform. Checked 9 October 2026.
Neville and Neville Estate Agents is rated 4.1 out of 5 across all 47 reviews, and 4.0 out of 5 on Google from 46 reviews, checked 9 October 2026.
Neville and Neville Estate Agents, Forge Meadow Hammer Lane, Cowbeech BN27 4JL.
Ratings and review counts checked 9 October 2026. Is this your office? Claim your page.