Reeds Rains Coventry reviews

★★★★★ 5/5

Trustpilot

An estate agent that does exactly what they say they will...

An estate agent that does what they say they will. After having a disappointing experience with another local estate agent in Leamington Spa previously, it was refreshing to see a company act professionally from the first meeting we had with them, to managing to achieve the asking price we set in a challenging property market, to chasing all parties to get the sale concluded as quick as possible. I would happily recommend them to anyone.

Mr · 28 June 2023

★★★★★ 1/5

Trustpilot

Avoid Reeds Rains if you are a Landlord

I used Reeds Rains to Let and Manage my property.It has not been a good experience. In fairness it probably hasn't been a good experience for the staff at Reeds Rains either. I have been in contact with the Manager of the Branch over the last few days and am hopeful that the matter will now be resolved.

Anon · 19 October 2021

★★★★★ 5/5

Trustpilot

Sheila and Clare are just wonderful

Sheila and Clare are just wonderful! They have been consistently helpful and really enhanced our experience. Thank you!

Mollie · 14 November 2024

★★★★★ 5/5

Trustpilot

Queensway house sale

Thank you to David and Sophie of Reeds Rains. Excellent professional service in dealing with the sale of my father's property recently always on hand to deal with any issues promptly and quickly,friendly people would definitely recommend and use the company again. Thank you Glen.

Glen · 21 February 2021

★★★★★ 5/5

Trustpilot

Since using this company i have had no…

Since using this company i have had no bad experiences. The staff at the Cross gates branch are very professional and also helpful when dealing with quires & maintenance work that needs to be done to the property. I couldn't thank James enough for showing us our current property that we rent.

Oliver · 6 March 2018

★★★★★ 1/5

Trustpilot

Awful Terrible company

Please do not use this company especially the Macclesfield office. Here’s why.1. Awful service throughout 18 months2. Lied to in numerous occasions 3. Consistently ignored 4. Complaints process a joke and waste of time5. If I ran my company like this we would get our license removed AVOID at all costs

William · 6 September 2022

★★★★★ 2/5

Trustpilot

We found the service really poor and…

We found the service really poor and had to demand that our offer is put to the vendor to the branch manger in the Rothwell office. It has put us off selling our house with them and will now be using another estate agent who offered more support and guidance. Seems they are only motivated by their commissions

Matthew · 9 September 2021

★★★★★ 5/5

Trustpilot

Morley Branch - Excellent Service

All staff Michael, Michelle and Cairn were fantastic. Really helpful, friendly and supportive. They definitely went the extra mile to help. Very attentive.

Susan · 15 September 2023

★★★★★ 1/5

Trustpilot

Couldn't give me a clear answer on the…

Couldn't give me a clear answer on the fee's they charge to sell a house, and tried to bamboozle me with all different ideas of fee's and would not explain any of them unless I was ready to sell right now.

Richard · 22 July 2023

★★★★★ 5/5

Trustpilot

Reads Rains Macclesfield

Excellent service very impressed with Sue and all the staff. Everyone went above and beyond.Attention to detail was second to none.Throughout the whole process Sue made me feel relaxed and I was always fully informed .I would highly recommend Reeds Rains Macclesfield

Michael · 3 August 2021

★★★★★ 4/5

Trustpilot

A buyer found but communication not as good as usual

i wasn't kept informed of the viewings and feed backs until i chased (perhaps as Reeds Rains know me, i'm beginning to be taken for granted a little) but when i've made calls to the office they were always polite, professional and courteous and answered my questions. a buyer was found for my property in 4 or 5 weeks at a lower end price but the main objective was acheived and i'd use them again.

Graham · 19 May 2023

★★★★★ 5/5

Trustpilot

Very professional got me a buyer…

Very professional got me a buyer quickly and guided me through the whole process very happy with the service

Graeme · 11 October 2024

★★★★★ 5/5

Trustpilot

Denise was most helpful

Denise was most helpful as were all staff at Rothwell branch very good all round service.

Karen · 23 October 2019

★★★★★ 1/5

Trustpilot

unprofessional and dangerous

I would recommend you don't rent from this company for a number of reasons:1) Fire safety: I place this at the top as the most serious. My apartment had damaged fire detectors that I made Reed Rains aware of. This was ignored for over half a year. As well as this the batteries were 8 years out of date indicating that safety checks are not in place or followed.2) Communication: Any times during or after my tenancy I required information in often simple matters it took weeks for a reply. Often this reply was to place responsibility at another of their colleagues or did not answer the original question.3) Behaviour: Many of the employees I have had the misfortune of having dealt with have been quite passive aggressive and unprofessional. It gives the feeling that you are just an inconvenience for them. 4) Deposit: This inevitable ties in with the previous two points, over two months past my leaving date and I am still waiting on the return of my deposit. This is due to the previously mentioned communication and behaviour issues I've encountered. Whenever I've asked for any evidence to back any claims it is met with a long wait and an inadequate and often as mentioned passive aggressive reply.I'd much rather not have to write a review but feel it is important to hopefully steer a potential victim away from this company.

Lincoln · 18 November 2022

★★★★★ 5/5

Google

Following the excellent service that Reeds Rains Coventry gave in selling a property on my behalf I would have absolutely no hesitation in recommending them . Absolutely no complaints whatsoever. Five star rating is well deserved.

Lynn · 11 November 2023

★★★★★ 5/5

Trustpilot

Bamber Bridge were phenomnal

Bamber Bridge branch were simply phenomenal in their service and I cannot give them enough credit for the help and support they gave me right through the entire sales process. Alison in particular was simply epic, she had the answers and was chasing the chain up to get it exchanged as soon as possible. Alison took so much stress out of the situation it just proves to me that not all hero wear capes she was brilliant! Thank you again everyone at the branch you are amazing!!!!

Emma · 9 November 2022

★★★★★ 5/5

Trustpilot

Absolutely incredible customer service…

Absolutely incredible customer service from the Bamber Bridge branch and Alison was amazing! It was not an easy house sale and she definitely went above and beyond for us! Brilliant team and would highly recommend. Thank-you!

Richard · 23 May 2022

★★★★★ 5/5

Trustpilot

Good service

Very friendly staff who responded quickly to any enquiry. Staff are also very knowledgable about the buying/selling process.

Mr · 18 October 2024

★★★★★ 1/5

Trustpilot

Preston staff rude/unhelpful/thieves

Preston staff rude and unhelpful. The letting agent rips you off or takes ages getting your deposit back. Disgusting branch and should be held to account for helping landlords steal your money.

Lisa · 3 February 2024

★★★★★ 2/5

Trustpilot

Not impressed with them

Not impressed with them I find the reaction for booking a valuation lacks ......its very mechanical even though they offer a free valuation ( only if you are selling NOW ) they come across arrogant and not wanting to offer a service that would reflect what you are selling They miss the point. We are the client and they earn from the sale but they come across as they were in the 80's. Poor service Use another agent is my advice

David · 3 November 2022

★★★★★ 1/5

Trustpilot

Completely unprofessional

Completely unprofessional, have no idea how to deal with foreigners coming to the UK for the first time for work, generic responses just to get you off, not thinking how it could affect their business in the long run. Such a shame for them for losing a loyal tenant. Guess I dodged a bullet by signing up with another agency.

Tian · 5 December 2020

★★★★★ 5/5

Trustpilot

We found Jasmine to be very helpful and…

We found Jasmine to be very helpful and polite. Nothing seemed to be too much trouble for her.

Ian · 7 November 2025

★★★★★ 5/5

Trustpilot

My experience with reed rains was…outstanding

My experience with reed rains was extremely positive. Karis and Sarah kept me in the loop every step of the way. In the day of completion we had a hard time but Karis helped us through it all. I am very thankful for what they have done

Shannon · 17 December 2019

★★★★★ 5/5

Trustpilot

Superb service

Superb service. Thank you to Janet and Roy for helping us get our mega chain across the line in time. Such a difficult task dealing with numerous obstacles but they truly delivered. Would absolutely recommend Reeds Rains Chorley!! Thanks again.

David · 1 October 2021