Purplelink Properties reviews

★★★★★ 5/5

Google

Purplelink helped us to rent a beautiful house in Coventry. Jas has been a great chat every time I talked to him and Suki has been very professional in all her approaches. As we took a trip abroad right after moving in, Suki helped in all the official arrangements, easing our trip. Looking forward to a wonderful stay. Update: adding on to my previous review, I cannot praise them enough. As we moved out of our rented house, every bit of the formalities required was made easy by Suki and Jas. Honestly, I am quite sad to leave the house and their services, and if possible, I would have given them six stars. If luck permits, we would definitely wish to avail their services once again. Till then, my best wishes are with you both.

Tasnim · 16 February 2026

★★★★★ 5/5

Google

I had an excellent experience with Purplelink properties. My family and I stayed in the property for 3 years. Jas and Suki were very helpful in allowing us obtain the rental and getting a good and safe area. They were supportive throughout our stay and always responded in a timely manner to any issues, which were really few. I had a great experience and would use them if I ever was in Coventry again. I have now received the deposit which was also repaid in a timely manner. Excellent and professional service. Kemi

Oluwakemi · 16 June 2025

★★★★★ 5/5

Google

10 stars for exceptional dedication to tenants’ dignity and wellbeing, backed by truly premium support and 10‑star hospitality in both attitude and execution of services. For delivering not only premium security, but premium humanity. For proving, that real estate can be both rigorously professional and profoundly human I wholeheartedly and without reservation recommend Jay, Suki, and Purple Link Real Estate Ltd. To anyone reading this and wondering whether to rent through them: do it. In an industry where true care is rare, Jay and Suki are not just an exception, they are the standard by which others should be measured.

Etuate · 16 March 2026

★★★★★ 1/5

Google

Initially the process was really straight forward, viewing the property and paying the holding deposit. After the deposit was paid, Jas became very abrupt and rude. I requested the landlords details and gas certificates for the property and he said “you can find them online”. I was sent the referencing by email, after completion I sent Jas a message to explain my financial situation in more detail and I was ignored. Later that day I found he had relisted the property on rightmove but with a higher rental amount than we had initially agreed. I text Jas and asked why it had been listed even though I’d paid the holding deposit, I had a response 4 hours later to say that the landlord has declined my application - no reason behind this. Jas was aware of my financial situation before I viewed the property however still agreed to take my holding deposit so I could rent the property. The company communication and strategy is really poor. I wasted 5 days packing and preparing to move into the property once the tenants had moved out as I was promised a move in date also. Jas even asked me ‘are you happy’ after I had paid the holding deposit as he knew how desperate I was to move with my children. Be very cautious how you approach this company.

Leah · 10 April 2024

★★★★★ 5/5

Google

One of the best accommodation agencies in Coventry. When I spoke with them about a property I saw online, they told me the place wasn't ready as quick as I wanted but there's another one which was ready to move in. After viewing, I was so happy of the place I saw. Quickly, I made deposit, got referenced and in less than three days everything was sorted and I am now enjoying my new place. Other problems I noticed has been quickly sorted. Thank you so much Jaz and your entire team. I highly recommend Purplelink Properties.

Sir · 10 April 2024

★★★★★ 5/5

Google

My experience with Purplelink has been excellent! From the beginning Jas was really helpful and the process to do my application for a house was quick and easy. With his help I was able to secure an application within a very short period of time. Suki was also very nice and kind during the last part of the process and help us with all the paperwork to finalise the tenancy agreement. I can honestly say that both Jas and Suki are great and I would definitely use Purplelink services again in the future if I need to find a new home!

Pedro · 14 November 2023

★★★★★ 5/5

Google

Jas was very helpful. He answered all my questions before and after renting my house. Leaded me to the people I needed. He has really done more than he needs to. Very understanding, kind and honest firm. I definitely recommend this agency. Update: I left the house for relocation purposes. I benefitted from their services for one year. Never had a bad experience. Always very patient, understanding and helpful. If I ever come back to Coventry, I wouldn't call anyone else.

Arda · 15 October 2023

★★★★★ 5/5

Google

The agents have been very helpful. We are from Hong Kong looking for house to rent, which added tons of difficulty not having a bank account and limited English ability. However we were able to rent one, from online enquiry to viewing to signing contract with just few days. While I had difficulty understand the English of agents from other agency (lots of phone calls, my nightmare), Jas was clear and easy to understand for me. He is friendly and fast to respond to my questions. I'd recommend this agency to people from Hong Kong looking for property to rent because they indeed have experience with us.

Franco · 12 June 2023

★★★★★ 5/5

Google

Working with Jas and Suki was such a pleasant experience. Communication was smooth from start to finish, updates were always timely and nothing ever felt like too much trouble. They were patient, and honest. I am very satisfied and would definitely recommend their services to anyone.

Ernest · 16 January 2026

★★★★★ 1/5

Google

I had an extremely negative experience attempting to rent a property through this agent. After paying money and relocating from London, we arrived to find the property in a completely unacceptable condition and not fit for occupation. It was clearly not properly cleaned or prepared, with widespread dirt, unclean appliances, damaged fixtures, and rubbish left behind. When we raised these issues, the response was dismissive and unprofessional. Requests for basic reassurance and written confirmation about resolving the problems were refused. The interaction escalated to a point where we felt uncomfortable and ultimately unsafe, and we made the decision not to proceed. Although the money was eventually returned, the situation was highly stressful and entirely avoidable. I would strongly advise others to avoid and to proceed with extreme caution.

Mariaalh · 19 March 2026

★★★★★ 5/5

Google

Jas and Suki were extremely supportive and was very quick in responding to the queries.Never had any issues in the 2 years of stay in Kenilworth court, Coventry. Recommend 100% ❤️⭐️⭐️⭐️⭐️⭐️

Paul · 19 March 2026

★★★★★ 1/5

Google

I would not recommend Purple Links. Unprofessional from the start, asking for deposit payment by texting bank details before any contracts. Then failed to put our deposits in a protection scheme within 30 days. Constantly felt that we had no respect due to being young- after notifying them that the shower had broken Jas replied sarcastically "We have informed the prime minister". Slow replies, poorly organised, often rude. I was originally asked to provide a 5* review which I did to keep the relationship civil. Purple links have since stopped managing the property so this is the real review. I suspect this is how they have achieved 4.4* average. One star is earned by Suki, who to be fair was very helpful and replies to emails. Unfortunately no one could be organised enough to excuse the overall experience of living in a property managed by purple links.

Zachary · 12 June 2020

★★★★★ 5/5

Google

I would like to say a million thanks to Purple Link Family for their incredible effort by helping us finding a great place within a extremely limited time period. The major characteristics of Purple link Family are having a great attitude, being personable and honest, having confidence in their abilities, and are truly interested in helping others, being really trustworthy, likable and friendly. Also, they are significantly different from others by; Having a high degree of self-motivation, energetic and ambitious drive, flexible and smart decision making for their clients. Being incredibly attentive to the unique needs of their individual client. Having a true interest in houses and architecture can give their clients an advantage over other brokers and salespersons. Having a vast network of contacts within the market, having a great knowledge of the local community, real estate trends and data. Purple Link Family is the best Real Estate Professionals I have ever seen.

Pyae · 12 June 2020

★★★★★ 5/5

Google

Out of all the agencies I talked to while trying to rent in Coventry, Purple Link was the most attentive one. Jas and his team were kind and helpful throughout the entire process.

Eduardo · 29 October 2025

★★★★★ 5/5

Google

The company knows the city of Coventry very well. I have seen some reviews criticizing Jas. Jas is just trying to do his job and help people. The thing to understand is that it is not easy to make tenants or landlords happy. Everyone wants …

MURAT · 16 April 2025

★★★★★ 4/5

Google

One of the Nicest people to deal with (property agents) in Coventry .When i came to UK had difficulty in finding a right place to live But Purple link were very kind and helpful in listening to my Requirements and finding a Great House keeping Price under Check i would definitely recommend Purple link Properties for people Looking for Rental and Permanent basis to approach Purple link... Way to go purple link !!!!!!!Best of Luck

Sameer · 13 June 2016

★★★★★ 1/5

Google

Jas is very rude . He wasted my 3 days and put us in trouble . He showed me 3-4 properties and we decided one of them . When we went to office for contract then his wife told the property will be free in couple of days and Jas will call me for paper work and for keys . After 2 hour we received call from Jas the property is not available and he already received deposit two days ago from someone . Sorry to say He is Very unprofessional ……….

Simran · 12 June 2023

★★★★★ 5/5

Google

I had a great experience renting the house with PurpleLink Properties. The process went through very reasonable timeframe considering the difficult market conditions. Suki was the main point of contact and she was fantastic- super responsive, friendly and helpful.

Dr · 14 December 2023

★★★★★ 5/5

Google

Jas was kind and good at problem solving. He tried to sort my problem out while I'm living in his property. The property was in good location and reasonable price as well.

Seokha · 13 March 2024

★★★★★ 5/5

Google

Jas has been really helpful in getting me a good flat in an unthinkable time.

Projesh · 27 November 2024

★★★★★ 3/5

Google

I can hands down admit that in the beginning of my application process, everything went smoothly and I thought the agent was great. It was only until one of the agents stated that I needed a guarantor for my application process… the agent was so unprofessional he continuously tried to get me to use my mother as a guarantor which I was not able to do. I then stated that my aunt is my guarantor and suddenly he began to say “that’s unusual as normal parents do it” “why can’t your dad”. I was in fact shocked and disappointed as a guarantor can in fact be anyone you know and trust, so I am confused as to why he wanted to know so much about why my mum is unable to. Just imagine if I did not have parents… it is very insensitive. Not to mention that when I offered to send over my guarantor details, the agent proceeded to ignore my message and my messages could no longer go through to him or my calls. Very frustrating.

Isabella · 14 December 2023

★★★★★ 5/5

Google

I am pleased to write this heartfelt note for the couple running this property. These people are one of the outclass humans I must say. They are the best shot specially for people relocating from any part of Asia. They honestly help you, take all your pain, empathise and sort your problems out. They are very generous and pure soles primarily focused on making relocation and renting as a piece of cake. They were the only ones who actually cared for me and my family for relocation. Went out of the way to help me out in my paperwork. Gave me very warm welcome to UK. The properties they have are very nicely managed and neat , clean and spacious, not like ordinary houses. I would recommend them for all new families relocating, especially from Asia. A big round of applause for you people. You guys are doing marvellous job!

Arshi · 14 November 2023

★★★★★ 5/5

Google

Highly recommended for renting properties. Jas is very kind, friendly and helpful, appreciate for your excellent team.

Zin · 30 July 2024

★★★★★ 5/5

Google

I was promptly attended to with an invitation to view properties i was interested in. The professional approach and explanation was excellent.Thanks to Jas who was very supportive and accomodating. I highly reccommend the PurpleLink

Mabel · 12 June 2023