Trusted Agent profile · Coventry, Warwickshire
Verified
★★★★★
966 reviews across 2 platforms
15-17 Warwick Row, Coventry, Warwickshire, CV1 1EX
Part of Brian Holt Estate Agents, see every office.
Brian Holt Estate Agents's office in Coventry, Warwickshire, at 15-17 Warwick Row, is rated 4.6 out of 5 across 966 reviews on two platforms, including 963 Google reviews rated 4.6. It won Platinum in The Trusted Agent 2026 awards, one of two awards Brian Holt Estate Agents won in 2026.
What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.
Brian Holt Estate Agents is a well-established, family run business underpinned by values of excellent service and communication. The staff have a wealth of experience and our branches all occupy prominent positions in Coventry City Centre, Earlsdon and Kenilworth. Our services include residential sales, lettings and property management.
The Trusted Agent 2026 results for Brian Holt Estate Agents, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Every review we hold for the Coventry office, from every platform, shown as written. First names only.
5/5
GoogleOutstanding service from Steve
Dear Jack, thank you very much for your 5 star review, we are so pleased to hear your comments about Steve's service. If there is anything more that we can assist you with please do not hesitate to contact us on 02475096634. Kinds Regards - Haart Residential Lettings Team
5/5
GoogleHad issues with a leak, got in contact with Aimee Wootton who provided excellent service
Dear Karl, we appreciate your feedback and are glad you are happy with the service, let us know if there is anything else you need. Regards, Rishi Kotak (haart Coventry now incorporating Brian Holt Lettings)
1/5
GoogleWhat use is a estate agent that won’t answer phone
Good morning Mark. I'm sorry you feel like that. We are lucky that we have a concierge service that operates from 8am to 10pm so that when the branch are all on the phone there is someone to answer the call. There shouldn't be a situation when you call doesn't get answered. Please feel free to call me on 02476520220 to discuss in more detail. Kind regards Vanessa.
5/5
GoogleReally happy with my purchase of my property with Brian Holt! Great Customer Service. Helpful staff always happy to help going that extra mile alway! David and Kara have been expressionally really helpful and supportive through out my purchase! Thank you very much! Uday Tanna I would highly recommend! 👍👌🙂
5/5
GoogleJo has been excellent in resolving our issues. Really impressed by their service
Dear Govind, we appreciate your feedback and are glad you are happy with the service, let us know if there is anything else you need. Regards, Rishi Kotak (haart Coventry now incorporating Brian Holt Lettings)
5/5
GoogleFantastic customer service from Leon. Thank you
Dear Emma, So pleased to hear you received such great service from Leon. If there is anything else we can assist you with, please do no hesitate to contact us on 02475 096634. Kind Regards, Rishi Kotak - haart lettings Coventry
5/5
GoogleRaj proper sorted me out
Dear Dom, thank you very much for your review, we are so pleased to hear your comments about Raj's service . If there is anything more that we can assist you with please do not hesitate to contact us on 02475096634 . Kinds Regards - Haart Lettings, Coventry
1/5
GooglePoor treatment of rental applicants.
Dear Aidin, we are very sorry to hear you have had a poor treatment and would like to understand how we can improve our service for the future. We would be keen to investigate this further for you, if you could call us on 02475 096634 so that we can assist you that would be most grateful. Kind Regards, Rishi Kotak - haart lettings Coventry
5/5
GoogleBest Customer service thank RAG
Dear Mohsen, Thank you for your review of Raj's service. If there is anything else we can assist you with, please do no hesitate to contact us on 02475 096634. Kind Regards, Rishi Kotak - haart lettings Coventry
5/5
GoogleRajdeep has provided really helpful advice and insight into all the factors to consider when letting a property. Having never let a property before I’m very grateful for his thoughtful discuss and consideration.
5/5
GoogleAs always, professional and responsive when queries were proposed.
Dear Clare, we appreciate your feedback and are glad you are happy with the service, let us know if there is anything else you need. Regards, Rishi Kotak (haart Coventry now incorporating Brian Holt Lettings)
5/5
GoogleGreat. Very helpful.
Thank you Steve, it all happened in record speed for a leasehold. Thank you for choosing haart to sell your home. Vanessa
5/5
GoogleI am quite impressed, the agent Mr RAJDEEP CHAHAL was really helpful. RAJDEEP CHAHAL IS A GREAT LETTINGS NEGOTIATOR 👍, his communication skills, patience and professionalism is a 100%. …
2/5
GoogleHorrific to get hold off, don't respond to emails and the phone regularly isn't answered.
1/5
GoogleUnless you're a student they don't seem to care. Like most estate agents commission based and in it for a quick buck. Dreadful attitude.
5/5
GoogleIt's good talking too the consultant and happy with they way the information is been shared
1/5
GoogleRating only, no written review.
Thank you for your feedback. We're sorry to read about your experience. Unfortunately, we have been unable to identify your details on our system from your Google profile, so we're unable to investigate the issues you've raised at this stage. We would appreciate the opportunity to look into this further. Please contact our team at Coventry@haart.co.uk with your full name, the property address (if applicable), and any additional information relating to your experience, and we'll be happy to investigate your concerns and respond accordingly. We take all feedback seriously and hope to have the opportunity to discuss this with you.
5/5
GoogleAs a contractor I have many dealings with Jo Keane. She makes the whole maintenance process extremely easy, with good communication at all times. Pleasure to work along side
5/5
GoogleVery good experience with Lillie
5/5
GoogleA very good experience and very efficient. Also very nicely greeted each time of communication with lots of patience.
5/5
GoogleExcellent service from a friendly, professional team ! The marketing material was first class and we were kept informed of all details as the sale moved forward, all questions answered quickly. Highly recommended !
5/5
GoogleProfessional service provided by Andy and Daisy. These guys are great and highly recommended.
1/5
GoogleNot responsible for everything, don’t leave your property with them.
5/5
GoogleRating only, no written review.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
3 reviews from sellers, rated 5.0 out of 5 on average. For example, Colin wrote: "Brilliant staff especially the office manager - very professional , and top class customer service. Staff that never gave up making sure the sale went through ..."
Yes. In The Trusted Agent 2026 awards: Brian Holt Estate Agents, Coventry won Platinum; Brian Holt Estate Agents, Kenilworth won Gold.
