Trusted Agent profile · Durham

Reeds Rains Durham City reviews

3.8

★★★★★ Good

2,232 reviews across 2 platforms

83 New Elvet, Durham City, DH1 3AQ, DH1 3AQ

Part of Your Move & Reeds Rains Rogers Stewart, see every office.

Reeds Rains's office in Durham, at 83 New Elvet, is rated 3.8 out of 5 across 2,232 reviews on two platforms, including 274 Google reviews rated 4.6. See how it compares with other estate agents in Durham.

Google logo

4.6 / 5

274

Reviews on Google

This office

Trustpilot logo

1,958

Reviews on Trustpilot

Business-wide

Reviews may appear on more than one platform.

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Reviews

Every review we hold for the Durham office, from every platform, shown as written. First names only.

5/5

Trustpilot

Excellent service

Rating only, no written review.

Jonathan · 12 August 2022

Agent replied · 23 October 2024

Great to hear. Thanks

5/5

Trustpilot

Excellent service very professional.

Rating only, no written review.

Angela · 18 July 2022

5/5

Trustpilot

Simple and fast

Rating only, no written review.

MDHAMPSON · 11 July 2022

1/5

Trustpilot

worst service and unpleasant experience

Rating only, no written review.

Silvia · 7 June 2022

Agent replied · 23 October 2024

Hello Silvia,I am really sorry you have not been happy with the experience you’ve had from Reeds Rains. We take customer satisfaction very importantly and as such I would like to look into the issues further. Please could you email me at: enquiries@reedsrains.co.uk. I will be happy to investigate the matter further.Kind regards,Reeds Rains

5/5

Trustpilot

Very helpful in every way

Rating only, no written review.

Rosemary · 22 March 2022

1/5

Trustpilot

Lazy and useless will never use again .

Rating only, no written review.

Tracy · 17 December 2021

Agent replied · 23 October 2024

Hello Tracy and Paul,I am really sorry you have not been happy with the experience you’ve had from Reeds Rains. We take customer satisfaction very importantly and as such I would like to look into the issues further. Please could you email me at: enquiries@reedsrains.co.uk. I will be happy to investigate the matter further.Kind regards,Reeds Rains

4/5

Google

Rating only, no written review.

Nicola · 9 November 2021

5/5

Google

Rating only, no written review.

Ciona · 9 November 2021

5/5

Google

Rating only, no written review.

Dean · 9 November 2021

5/5

Google

Rating only, no written review.

Steve · 9 November 2021

Agent replied · 8 November 2024

Hello Steve, Thank you for your kind review, we are always delighted for positive feedback about our team. If you need anything you know where we are :)

1/5

Trustpilot

Awful awful letting agent.

Rating only, no written review.

Bev · 29 September 2021

1/5

Trustpilot

dont use them no help

Rating only, no written review.

David · 4 August 2021

Agent replied · 23 October 2024

Hi David,I'm sorry you have not been pleased with the service you've received from Reeds Rains. Customer service is of paramount importance to us. Please let us know which branch it is you had dealings with?Kind regards,Reeds Rains

5/5

Trustpilot

Excellent service and customer care

Rating only, no written review.

Ms · 3 June 2021

5/5

Trustpilot

Works well on my behalf.

Rating only, no written review.

Mr · 3 June 2021

1/5

Trustpilot

Not recommend .

Rating only, no written review.

Hunter · 8 March 2021

Agent replied · 23 October 2024

Hi Hunter,I'm sorry you have not been pleased with the service you've received from Reeds Rains. Customer service is of paramount importance to us. Please could you let us know some more details about your experience? Kind regards,Reeds Rains

5/5

Trustpilot

Excellent service

Rating only, no written review.

Josh · 25 February 2021

5/5

Trustpilot

excellent and very professional

Rating only, no written review.

Customer · 24 February 2021

3/5

Google

Rating only, no written review.

Charlotte · 9 November 2020

3/5

Google

Rating only, no written review.

Karley · 9 November 2020

5/5

Google

Rating only, no written review.

Mandie · 9 November 2020

Agent replied · 8 November 2024

Thank you for your 5* review Mandy :) Reeds Rains Durham

5/5

Google

Rating only, no written review.

Rosalind · 9 November 2020

1/5

Trustpilot

Do not rent off these people.

Rating only, no written review.

Vicky · 23 December 2019

Agent replied · 23 October 2024

Hello Vicky,We are very sorry to read your review. Please can you let me know which branch you had dealings with?Kind Regards,Reeds Rains

5/5

Trustpilot

Great service

Rating only, no written review.

Catherine · 19 November 2019

5/5

Trustpilot

Very professional and friendly

Rating only, no written review.

Julie moore · 15 November 2019

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

Read Reeds Rains's Google reviewsLeave Reeds Rains a review

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