Every review we hold for the County Durham office, from every platform, shown as written. First names only.
★★★★★ 1/5
TrustpilotPreston- Don't waste your time and effort
Don't waste your time and effort, dealing with their Preston office. They are totally dishonest and not helpful.Very bad experience with property buying.
Hamz · 21 June 2022
Agent replied · 23 October 2024
Hello Hamz,I am really sorry you have not been happy with the experience you’ve had from Reeds Rains. We take customer satisfaction very importantly and as such I would like to look into the issues further. Please could you email me at: enquiries@reedsrains.co.uk. I will be happy to investigate the matter further.Kind regards,Reeds Rains
★★★★★ 5/5
TrustpilotVery easy to deal with
Very easy to deal with. Respond promptly to all queries and get back to you if the information not readily available.Excellent ⭐️⭐️⭐️⭐️⭐️
RR · 2 August 2022
Agent replied · 23 October 2024
Thank you for your great review
★★★★★ 5/5
TrustpilotVery helpful and friendly staff…
Very helpful and friendly staff especially Alison!Efficiently dealt with my house buying experience.
Mr · 20 July 2021
★★★★★ 5/5
TrustpilotREEDS RAINS DURHAM
REEDS RAINS DURHAMIt has been a pleasure to deal with Ashley and Paige at the Durham office. My wife and I are delighted they found a tenant for our BTL property. Our relationship is still quite new, however if they continue with the same efficiency and courtesy we will be happy clients. Looking forward to dealing with them in the weeks and months ahead. Thanks for everything thus far Guys!
Stephen · 10 March 2018
★★★★★ 5/5
GoogleUsed the Durham office five times for both buying and selling properties, always found the staff extremely efficient, helpful and courteous. Gemma and Claire are always on hand for professional advice, returning calls when promised and keeping me up to date at all stages. Christine the mortgage adviser offers great advice and is extremely knowledgeable in her field. Would not hesitate to recommend this office and use them in the future.
ANN · 10 November 2016
★★★★★ 5/5
TrustpilotPositive spirit despise long sale
The Reeds Rains Catford team has been really helpful by helping to chase a sale process that took a long time and ended up in a broken chain and then giving useful advice and assistance to get my flat back on the market and sold at a complicated time.
Clement · 1 February 2023
★★★★★ 5/5
TrustpilotDean and Sophie from the Hazel Grove…
Dean and Sophie from the Hazel Grove branch have been really helpful through the whole process from start to finish, very helpful and professional.
Sara · 29 August 2024
★★★★★ 5/5
TrustpilotReeds Rains Manchester were fantastic…
Reeds Rains Manchester were fantastic in helping us with a property in a city centre. Highly recommended
Zaeem · 6 July 2020
★★★★★ 5/5
TrustpilotI’m a absolutely delighted after…
I’m a absolutely delighted after reading all these reviews that my old landlord has chosen Reeds Rains to market his property. I truly hope that he gets the tenants and the service that he justly deserves. It has made me so happy. Well done.
Shorty · 29 June 2023
★★★★★ 1/5
TrustpilotShocking service when repairs need done
Unacceptable service when repairs need done in the house
Jayne · 14 September 2023
Agent replied · 23 October 2024
Hi Jayne,Sorry to read your review. I have sent you a request for more information so I can look into this for you. The request will come from Trustpilot.Regards,Reeds Rains
★★★★★ 5/5
GoogleReally great service and always happy to help if I had any queries or concerns whatsoever - Highly recommended
Gary · 9 November 2022
Agent replied · 9 December 2024
Thank you so much we really appreciate your kind words
★★★★★ 5/5
TrustpilotMaria
Maria - the lady that makes things happen.From the get go to now, it just seemed like we were both working towards thesame goal. Sometimes it seemed like she was the one buying the house and not me.She was persistent and made sure it happened as quick as possible. Her names Maria, she makes it happen!
Frank · 7 April 2022
★★★★★ 5/5
TrustpilotStaff very friendly explained everything kept me up to date the staff go above and beyond very profesional
They went above and beyond to help us and explained every thing in detail they were all 👏
Anne · 14 December 2022
Agent replied · 23 October 2024
Thank you for your review! :)
★★★★★ 5/5
TrustpilotI moved in to a Reeds Rains managed…
I moved in to a Reeds Rains managed apartment in July and they've been very helpful and communicative dealing with the move in and a few minor issues that needed to be sorted. Highly recommended!
Michael · 6 September 2019
Agent replied · 23 October 2024
Hi Michael - Thank you for leaving us a positive review, we're so glad to hear you have had a great experience with us and we wish you the best of luck in your new apartment.Many thanks,Reeds Rains
★★★★★ 5/5
TrustpilotExcellent estate agents
I used Neil at Reeds Rains coventry to sell my houseHim and his team were very efficient in ensuring that potential buyers had checked the specs prior to viewing resulting in a successful sale :)
Iceman · 29 January 2024
★★★★★ 5/5
TrustpilotReeds Rains Hartburn
Reeds Rains Hartburn Exceptional service from a lovely, friendly and helpful staff team. They helped me through the sale of my mum’s house on behalf of myself and my brothers. Very empathetic at an extremely emotional time.I can’t thank them enough.
CT · 9 September 2023
★★★★★ 5/5
TrustpilotVery good service. Very pleased.
We recently moved into a city centre apartment. The process of signing the contract and moving in was pretty stress free especially considering the whole corona situation. Ryan answered all our questions as best to his knowledge and even was able to move us in a day earlier than agreed, so that it would coincide with the bank holiday. Very good service. Very pleased.
Tess · 6 September 2020
★★★★★ 5/5
TrustpilotCross gates branch really good I dealt…
Cross gates branch really good I dealt with Clare and hand their very efficient and I’m really pleased with the outcome.
N · 15 May 2018
★★★★★ 5/5
TrustpilotThe staff at Reeds Rains are an extremely professional team.
The team are all very professional, especially the manager at the Quay branch. The shop space is in a prominent location so there were lots of viewings, in addition to the online service which led to offers with a quick sale. I am very pleased with their performance.
Pauline · 13 February 2023
★★★★★ 1/5
TrustpilotHorrible
Horrible, very unprofessional very tricky. THEY ARE HORRIBLE. Asking for holding depozit, after credit check went wrong they refuze to send the money back, avoid this agenty. Most horrible services ever.
Uruioc · 3 December 2020
Agent replied · 23 October 2024
Hi,I'm sorry you have not been pleased with the service you've received from Reeds Rains. Customer service is of paramount importance to us. Please let us know which branch it is you had dealings with?Kind regards,Reeds Rains
★★★★★ 5/5
TrustpilotReeds Rains Congleton
I have visited Reeds Rains Congleton on several occasions. The staff are always friendly and helpful, nothing is too much trouble!
Anonymous · 30 July 2022
Agent replied · 23 October 2024
Thank you for your review, I will pass on to the branch
★★★★★ 1/5
TrustpilotBeen waiting weeks to get my window…
Been waiting weeks to get my window fixed and nothing even when fitted wasn't done right paying out all my money on gas and electricity to keep house warm absolutely useless Bamber bridge or Chorley
Thomas · 18 June 2019
Agent replied · 23 October 2024
Hi Thomas - let me know which branch you are dealing with and I will chase this up for you.
★★★★★ 5/5
TrustpilotThanks to Connor for great customer…
Thanks to Connor for great customer service - much appreciated, Anna
A · 18 September 2021
★★★★★ 5/5
TrustpilotBEST PROPERTY AGENTS IN RHYL
All the staff at Reeds Rains in Rhyl have always provided a great professional service.Highly recommended should anyone wish to sell, buy, or let a property.
STEVE · 12 July 2024
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.