Trusted Agent profile · County Durham

Reeds Rains Consett reviews in County Durham

3.8

★★★★★ Good

2,203 reviews across 2 platforms

2-4 Wesley Street, Consett, DH8 5BJ, County Durham, DH8 5BJ

Part of Your Move & Reeds Rains National Home Move, see every office.

Reeds Rains's office in County Durham, at 2-4 Wesley Street, is rated 3.8 out of 5 across 2,203 reviews on two platforms, including 174 Google reviews rated 4.7.

Google logo

4.7 / 5

174

Reviews on Google

This office

Trustpilot logo

2,029

Reviews on Trustpilot

Business-wide

Reviews may appear on more than one platform.

Reviews

Every review we hold for the County Durham office, from every platform, shown as written. First names only.

5/5

Trustpilot

Very friendly

Very friendly, efficient , helpful staff.

Sharon · 28 November 2019

5/5

Trustpilot

Great company who manage my properties

Great company who manage my properties. No concerns.

Ashley · 4 September 2018

5/5

Trustpilot

Very good service they took care of…

Very good service they took care of everything

Julie · 31 August 2018

4/5

Trustpilot

Friendly staff

Friendly staff, no pressure, great local knowledge

Emma · 5 January 2019

1/5

Trustpilot

honestly the worst letting company on …

honestly the worst letting company on earth useless

Matthew · 19 January 2018

5/5

Trustpilot

Excellent service

Great service. Will definitely be using again.

Mr · 30 August 2018

5/5

Google

Great experience would recommend

Andrea · 25 October 2019

5/5

Trustpilot

Very friendly helpful staff

Rating only, no written review.

Audrey · 19 December 2024

Agent replied · 29 December 2024

We appreciate your kind words about our staff. We strive to provide excellent customer service and are glad you had a positive experience.

5/5

Google

Rating only, no written review.

Matthew · 10 December 2024

Agent replied · 8 July 2025

Thanks very much for the 5 star review Matthew! - Regards, Rachel | Branch Manager

5/5

Trustpilot

Very helpful and professional.

Rating only, no written review.

Allen · 5 December 2024

Agent replied · 29 December 2024

We appreciate your kind words. We strive to provide our customers with the best possible service.

1/5

Trustpilot

Unprofessional

Sebahat · 4 December 2024

Agent replied · 29 December 2024

Sorry you we have not met your expectations in our service. We aim for all our staff to be professional and exceptional at all times.

5/5

Trustpilot

Very Friendly and quick sale.

Rating only, no written review.

Mr · 28 November 2024

Agent replied · 29 December 2024

We appreciate your kind words! We strive to provide a friendly and efficient experience for all our customers.

4/5

Trustpilot

Good service.

Brian · 27 November 2024

Agent replied · 29 December 2024

Thank you :)

5/5

Trustpilot

Honest feedback and great service

Rating only, no written review.

Mr · 20 November 2024

Agent replied · 29 December 2024

Thank you!

5/5

Trustpilot

The speed to get buyers for properties.

Rating only, no written review.

Billings · 8 November 2024

Agent replied · 29 December 2024

We appreciate your kind words and are glad to hear you've had a positive experience with our services.

5/5

Trustpilot

Great staff

Rating only, no written review.

Mr · 7 November 2024

Agent replied · 29 December 2024

Thank you!

1/5

Trustpilot

rubbish support and communication

Rating only, no written review.

Eddie · 28 October 2024

Agent replied · 29 December 2024

Hi Eddie,We understand your frustration with the support and communication you received. We strive to provide excellent customer service and are disappointed to hear that your experience did not meet your expectations. We value your feedback and will use it to improve our processes.Regards,Reeds Rains

5/5

Trustpilot

Very professional

StevenHowell · 16 October 2024

Agent replied · 29 December 2024

Thank you for your review!

5/5

Google

HAD GREAT SERVICE

David · 11 October 2024

5/5

Google

Rating only, no written review.

Brian · 11 October 2024

5/5

Google

Rating only, no written review.

Dana · 11 October 2024

5/5

Google

Rating only, no written review.

Laura · 11 October 2024

Agent replied · 23 October 2024

Thank you for the review Laura!

5/5

Trustpilot

Friendly staff and always happy to help

Rating only, no written review.

Alison · 26 September 2024

Agent replied · 23 October 2024

We appreciate your kind words about our staff. We strive to provide excellent customer service and are glad you found our team friendly and helpful.

5/5

Trustpilot

Good approach

Nice experience

Mr · 25 September 2024

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

Read Reeds Rains's Google reviews
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