Trusted Agent profile · Consett

Reeds Rains Consett reviews

3.8

★★★★★ Good

2,203 reviews across 2 platforms

2-4 Wesley Street, Consett, DH8 5BJ, DH8 5BJ

Part of Your Move & Reeds Rains National Home Move, see every office.

Reeds Rains's office in Consett, at 2-4 Wesley Street, is rated 3.8 out of 5 across 2,203 reviews on two platforms, including 174 Google reviews rated 4.7.

Google logo

4.7 / 5

174

Reviews on Google

This office

Trustpilot logo

2,029

Reviews on Trustpilot

Business-wide

Reviews may appear on more than one platform.

Reviews

Every review we hold for the Consett office, from every platform, shown as written. First names only.

5/5

Google

Rating only, no written review.

Brian · 24 October 2022

Agent replied · 23 October 2024

Thank you for your review, we wish you good luck when you get into your new home .

5/5

Trustpilot

very smooth and professional

Rating only, no written review.

JB · 27 September 2022

5/5

Trustpilot

Brilliant and efficient

Rating only, no written review.

Denise · 27 September 2022

1/5

Trustpilot

Poor service

Rating only, no written review.

Sylvain · 17 August 2022

Agent replied · 23 October 2024

Hi Sylvain - I've sent you a request for more information, thanks

5/5

Trustpilot

Professional and trustworthy.

Rating only, no written review.

Giovanna · 15 August 2022

Agent replied · 23 October 2024

Thank you!

5/5

Trustpilot

Excellent service

Rating only, no written review.

Jonathan · 12 August 2022

Agent replied · 23 October 2024

Great to hear. Thanks

5/5

Trustpilot

Excellent service very professional.

Rating only, no written review.

Angela · 18 July 2022

5/5

Trustpilot

Simple and fast

Rating only, no written review.

MDHAMPSON · 11 July 2022

1/5

Trustpilot

worst service and unpleasant experience

Rating only, no written review.

Silvia · 7 June 2022

Agent replied · 23 October 2024

Hello Silvia,I am really sorry you have not been happy with the experience you’ve had from Reeds Rains. We take customer satisfaction very importantly and as such I would like to look into the issues further. Please could you email me at: enquiries@reedsrains.co.uk. I will be happy to investigate the matter further.Kind regards,Reeds Rains

5/5

Trustpilot

Very helpful in every way

Rating only, no written review.

Rosemary · 22 March 2022

1/5

Trustpilot

Lazy and useless will never use again .

Rating only, no written review.

Tracy · 17 December 2021

Agent replied · 23 October 2024

Hello Tracy and Paul,I am really sorry you have not been happy with the experience you’ve had from Reeds Rains. We take customer satisfaction very importantly and as such I would like to look into the issues further. Please could you email me at: enquiries@reedsrains.co.uk. I will be happy to investigate the matter further.Kind regards,Reeds Rains

2/5

Google

Rating only, no written review.

Kenneth · 24 October 2021

Agent replied · 23 October 2024

I apologise if you have not felt like you have received a higher level of customer service. As you have left no comments and we have no record of you on our system we would appreciate a little more information on your experience.

5/5

Google

Rating only, no written review.

Lee · 24 October 2021

Agent replied · 23 October 2024

Thank you enjoy your new home!

5/5

Google

Rating only, no written review.

Dave · 24 October 2021

Agent replied · 23 October 2024

Thank you very much.

5/5

Google

Rating only, no written review.

Mark · 24 October 2021

Agent replied · 23 October 2024

Thank you for your review, enjoy your new property!

5/5

Google

Rating only, no written review.

Sheena · 24 October 2021

Agent replied · 23 October 2024

Thank you for your positive review, hope you are getting settled into to your new home for Christmas.

5/5

Google

Rating only, no written review.

P · 24 October 2021

Agent replied · 23 October 2024

Thank you for your review, if there was anyone or thing in particular we did well please let us know.

5/5

Google

Rating only, no written review.

Lucy · 24 October 2021

Agent replied · 23 October 2024

Thank you for you review, Its been a pleasure I hope you enjoy your firs Christmas in your new home.

5/5

Google

Rating only, no written review.

Mary · 24 October 2021

Agent replied · 23 October 2024

Thank you very much for your review, please let us know if there was any one individual that deserves specific recognition and we will pass it on to them.

3/5

Google

Rating only, no written review.

Susan · 24 October 2021

Agent replied · 23 October 2024

Thank you for you feedback, we take customer service very seriously, as we have no record of dealing with you and you have left no comments we would appreciate a little more information on your experience and the reason for your 3* review please call the branch to discuss 01207 509442.

3/5

Google

Rating only, no written review.

Laura · 24 October 2021

Agent replied · 23 October 2024

Thank you for you feedback, we take customer service very seriously, as you have left no comments we would appreciate a little more information on your experience and the reason for your 3* review.

3/5

Google

Rating only, no written review.

John · 24 October 2021

Agent replied · 23 October 2024

Thank you for your review, we take your feedback seriously we have checked our system and don't seem to have any record of you. We would like to discuss your experience further please call 01207 509442.

4/5

Google

Rating only, no written review.

Andy · 24 October 2021

Agent replied · 23 October 2024

Thanks you Andy.

5/5

Google

Rating only, no written review.

Karen · 24 October 2021

Agent replied · 23 October 2024

Thank you i'm sure we will bee seeing you again soon!

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

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